
I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.
The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also...
Care Provided by Halecroft Grange
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Halecroft Grange for full pricing details and T&Cs.
Contact Halecroft Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzi Sumegi (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (95)
Halecroft Grange Reviews (143)
Halecroft Grange has a Review Score of 9.7 (9.715) out of 10, based on 16 reviews in the last 2 years.
Over all time Halecroft Grange has 143 reviews.
I can’t praise the staff and care provided highly enough. They go over and above to look after my mum in what have been difficult times for everyone over the last 18-months. It’s great to get back to visiting my mum in her room again and to be able to use the excellent facilities on offer around the home; it really does feel more like a quality hotel than a care home. Regular updates have been and are provided on ensuring all residents and staff are kept safe in these strange times, and its good normality is returning for residents and visitors. My thanks to all the staff for all the help and support they give to my mum.
Thank you for taking the time to share your experience of Sunrise of Hale Barns. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Mum went in to stay on a two-week respite and now she doesn’t want to come home! The service is second to none! It’s excellent! She was made to feel at ease as soon as she arrived! All staff go above and beyond and she fitted in with others residents very quickly, the activities cater for everyone. She loves the choice of breakfast and dinner menu that she can choose from, she loves all the activities that are provided and she loves her room with a kitchen and en-suite which is cleaned for her daily, mum says it’s a 5* hotel and I agree! She's looking forward to staying there again at the end of May! Big thank you to all the staff that make the elderly feel alive again!
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Hale Barns, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home. We look forward to welcoming her back soon.
My mother has been staying at Sunrise for respite care following a fall. I have been delighted with the care she has received from all the staff, both during the day and night. I have found the staff and management extremely helpful and very responsive to any queries. I would highly recommend Sunrise.
Thank you for your kind words. We believe we have a fantastic team here at Sunrise of Hale Barns, and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise, we believe this creates a relaxed and friendly environment for our residents to call home.
I have no issues with the care given to the resident, particularly during these very challenging times. Although it has been very frustrating at times with respect to being unable to visit, I feel that the very best has been done to facilitate visits when it has been safe to do so.
Here at Sunrise of Hale Barns, we have worked hard to ensure all residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team, and we look forward to welcoming you back to our home soon.
The above residential senior living is extremely well run, all possible care, cleanliness, kindness, activities well throughout and outstanding food well presented and all dietary need catered for. Personal needs, rooms daily cleaned, bathrooms also are daily cleaned. Care staff knowledgable and efficient.
Here at Sunrise of Hale Barns, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.
The appearance of Covid-19 has been handled as perfectly as everything else and continues with all steps being taken to keep us safe.
Our deepest thanks to everyone for everything.
Here at Sunrise of Hale Barns, we have worked hard to ensure all the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
Despite the current COVID restrictions, visits are enabled and encouraged. As a family, we can finally stop worrying about mum, as she starts to enjoy life.
At Sunrise of Hale Barns our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.
The standard of care my Mum has received has been excellent. The COVID-19 has been extremely challenging and both the management team and personal carers and staff have kept me informed on a regular basis. I am confident that Mum is safe and well cared for. The staff has also done a great job of keeping Mum entertained during these difficult times. We have both benefitted from Google time video calls and 'drive-by" visits.
Our activities team here at Sunrise of Hale Barns have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team; we look forward to inviting you along to our activities and events soon.
Having never been in a care home before, I did not know what to expect. All the staff were always pleasant and were pleased to help at all times. Within a few days of arrival I passed out and was admitted to hospital, where I stayed for 3 days undergoing a variety of tests with nil by mouth. They stated that I had low blood pressure but could not find the cause. Having had high blood pressure most of my adult life all my medication was checked and I am still recovering from this dramatic change. I have been well cared for at Sunrise of Hale Barns and am grateful for the attention received at all times.
At Sunrise of Hale Barns our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by yourself.
Overall the quality of the facility is like a good hotel. The staff are caring and friendly. In particular with COVID, I have appreciated the help and communication I have had. The main issue is that the necessary use of agency staff on occasions has been difficult for my father as they don't know him or the ropes.
Here at Sunrise of Hale Barns, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
My Dad stayed at Sunrise for 4 weeks as his wife was hospitalised down south. The staff are amazing with residents and family and although we couldn’t go in to visit due to COVID they arranged drive-by meetings. Every member of staff cares 100% and made his stay so welcoming. He met a lot of lovely residents also. Should he need care again I wouldn’t look anywhere else, this place deserves 5 stars in every way.
Thank you for taking the time to review Sunrise of Hale Barns. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future, if his requirements change.
My mother has been a resident at Sunrise of Hale Barns since it opened over 10 years ago, and we have noticed huge improvements since there was a change in management a couple of years ago. The most noticeable change is that the staff seem to be happier and more relaxed and in turn, this has had a huge effect on mum's happiness and wellbeing there. We suspect that this change in atmosphere has been in part due to the approach that the new General Manager has taken to ensure her staff are equipped and supported to offer the very best care for our loved ones. We suspect that General Manager's previous role as ALC at Sunrise Hale Barns has brought vital insights to the General Manager role. There has been greater attention to detail in regards to our mother's needs and better communication with our family. This has been especially highlighted in the way the General Manager and her team have made themselves available to family member's queries and concerns during the Coronavirus crisis.
At Sunrise of Hale Barns, our ultimate goal is to provide the best possible level of care we can. From our carers, nurses and activities team we strive to achieve a sociable and comfortable community our residents can call home. We are so happy to see the improvements made by your mother.
We have been very happy with Sunrise and their care to date. This has continued through the current lockdown and their management of the situation. Mum has remained free of infection. We have felt she is safe and well cared for through this very difficult time. We have loved speaking to her online and "drive-by" visits have helped us keep in touch. Thank you for looking after her.
Here at Sunrise of Hale Barns, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us; these will be shared with the team.
I arrived at Sunrise just over a year ago with some reservations as I like to be my own boss in my own home, so to come into an environment with many others and have rules to follow was within my remit. I have to say, I have been most impressed by the running of the home, my bedroom and the staff. I am fully immersed in the regimes, and I am actually running the weekly quiz. Sunrise of Hale Barns is an excellent establishment. They have handled the Covid crisis well. I feel the dining room is lovely, but sometimes some of the food is not always to everyone's taste. The care is good and when I was ill, (pre-covid) they were quick and efficient getting me into the hospital. Overall, since I cannot physically be in my own home, I am content to be at Sunrise.
We are thrilled with your positive experience and are so glad you have settled in so well to Sunrise of Hale Barns. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
After three and a quarter years here I must say I am very satisfied. The atmosphere is easy going and relaxing, and there is always somebody at hand to attend to one. The food and the waiters service is very good.
Our dining team will be thrilled with your lovely comments. Here at Sunrise of Hale Barns we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
I have been a resident in this home for a number of years and have always felt comfortable, happy and well cared for in every respect. The management go out of their way to keep standards high and runs the home very professionally,
We are thrilled with your positive experience and are so glad you have settled in so well to Sunrise of Hale Barns. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
My first year here was very different. Lovely weather and as the gardens are lovely and the weather was warm, activities and trips. This year has been blighted by the virus, but the management and all the staff are to be congratulated for the way in which they are cheerful when so many are sad missing visitors and going out.
Our activities team here at Sunrise of Hale Barns have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.
I have been a resident for four years five months and can say I've been satisfied with my stay. I came with my husband, he didn't settle but I am well looked after. I found it hard after his death, but found it was like a family. Everyone was so kind and did their best to make me happy.
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Hale Brans – particularly at such a difficult time. The team here are so grateful that you have had such a positive experience of the home, these will be shared with the team.
Sunrise in Hale Barns is about as good as you can get. The staff and carers are excellent as are the facilities. Communication with relatives is good and nothing ever appears to be any trouble. Highly recommended.
Here at Sunrise of Hale Barns, we endeavour to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
My mother has been a resident of Sunrise of Hale Barns for three years. It has a lovely atmosphere and the staff are friendly, caring and attentive. There are lots of activities available for those who want to join in and (in normal circumstances) there are frequent trips organised to interesting places. The way Sunrise has handled the recent COVID-19 pandemic has been excellent and the staff have done a wonderful job in supporting the residents through a difficult time and keeping them safe.
Our team here at Sunrise of Hale Barns are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Halecroft Grange.
Awards / Recognitions (124)
- 04 Aug 2026Recipient: Halecroft Grange
- 23 Jul 2026Recipient: Care UK
- 13 Jul 2026Recipient: Care UK
Accreditations
There are no accreditations posted yet for Halecroft Grange.
Meet the Team (1)

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.
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