Halecroft Grange

295 Hale Road, Hale Barns, Altrincham WA15 8SN
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10 138 Reviews
  • Halecroft Grange, Altrincham
Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.

The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also pet friendly.

The passionate and dedicated team at Halecroft Grange ensures that all residents’ individual needs and requirements are met, and they encourage residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies with a varied activity programme.

Halecroft Grange is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Halecroft Grange

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1670
  • RESPITE Self-Funded Residential Care: from £1848
  • RESPITE Self-Funded Residential Dementia Care: from £2004

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Halecroft Grange to find out the exact price for your requirements.

Contact Halecroft Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Halecroft Grange to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Suzi Sumegi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (95)
  • Single Rooms with Ensuite Wet Room (95)

Halecroft Grange Reviews (138)

10

Halecroft Grange has a Review Score of 10 (9.951) out of 10, based on 19 reviews in the last 2 years.
Over all time Halecroft Grange has 138 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Halecroft Grange
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Total of 138, showing 21-40
Review from Simon K (Son of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been a resident at Halecroft Grange for some six months and has settled in well and still greatly enjoying her life there. Every time I visit, she comments on the friendliness and helpfulness of the staff who are constantly cheerful and reassuring which is certainly borne out by my own experience
of meeting them. The activities continue to engage her, but she says that if she wants to spend a quiet day in her room then this is fine and meals are brought to her as is her breakfast every morning. The improvement in her health and spirit from when she was living on her own has been commented on by friends and family who visit.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Thank you very much for taking the time to leave us feedback about your experience.
We are very pleased to learn that you have noticed an improvement in not only your mother's health but also her…read more
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Review from C A (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother passed away on July 31st after a long struggle with delirium and various health issues over many years.
I am still overwhelmed when I think of the exceptional kindness and care she received from each member of the team at Halecroft Grange. This kindness was extended to her family too. She
felt safe and appreciated how wonderful everyone was. I am so thankful she spent her last few years somewhere where facilities, food, ambiance, and care were 5 star.
I have thanked as many people as possible personally and extend my gratitude once more.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Hi,
Thank you very much for taking the time to leave us feedback about your experience.
May I convey my sincere condolences and thank you for leaving your thoughts in what must be a very difficult…read more
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Review from Jen M (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Halecroft Grange enough.
The service received from my initial enquiry was outstanding. One member of staff in particular was so helpful and so kind too when looking at moving my father in! She has an amazing calming influence which is just what I needed.
When my father then moved in
it was only supposed to be temporary but the care, attention, and love the staff showed him made our decision easier and he now lives there permanently.
The staff are all wonderful. Every time I’m there the kindness and attention they show all the residents is outstanding. My father has settled so well. The communication with me too has been such a help.
I really cannot praise Halecroft enough.
Huge thanks to two other members of staff in particular too! Amazing ladies!
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Review from Julie E (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Halecroft Grange for four months and I can not praise our experience highly enough. The building itself is bright and spacious and immaculately clean. The gardens are well-kept and sheltered and Mum enjoys sitting out in the fresh air with “the other girls”. The menu is varied and
Mum, who is quite choosy about what she eats, comments that she enjoys her meals. The staff monitor what the residents are eating and an eye is kept on their weight. Daily activities are planned to stimulate residents socially, physically and mentally and Mum has enjoyed two trips out in the minibus. The staff are truly wonderful and go above and beyond to provide a safe and caring environment. Nothing is too much trouble. It is such a relief to know that Mum is much happier and healthier than she was before she came to Halecroft and is being cared for by such kind and positive people.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Thank you very much for taking the time to leave us feedback about your experience.
Every aspect of how we enhance residents' daily lives is carefully thought out, from the meals we serve and the…read more
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Review from Steve D (Son of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is 92 and visually impaired and after an awful experience in a previous residential home, we decided to move her from there after only a week. I contacted the manager at Halecroft Grange and we met to discuss my mother's requirements. She was able to answer any questions I had and reassure
me that my mother would be well cared for. After agreeing to move my mother there for the first few weeks confirmed it was absolutely the correct decision. Halecroft Grange is a wonderfully run residential home with lots of daily activities to stimulate my mother. Staff and residents have welcomed her and the team has worked hard to help her build friendships. My mother said the other day that the staff were perfect which says it all.
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Review from L B (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved here in April. This was daunting at first but from our very first contact, our experience has been nothing but positive. All the staff are smart and professional but above all, they are caring. Every single member of staff I have met has been friendly, cheerful and obliging. Mum’s personal
carers have definitely made an effort to get to know her which makes a big difference to her. They treat her with dignity and respect but they also take the time to chat with her like friends.
Her room is spacious and spotlessly clean and fresh. The food is varied and well-presented. Every day there are various activities and all tastes are catered for. Mum is wheelchair bound but staff encourage her to take part and make it easy for her.
Every day at 3 pm there is a ‘social’ in the Bistro which means Mum has made new friends - and so have we!
I feel confident that my mum is happy, safe, respected and well looked after. The home promotes a very happy atmosphere and I highly recommend it.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Aidan T (Son-in-law of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Halecroft Grange has been a literal lifesaver for my 98-year-old mother-in-law, and life-changing for us in her extended family. My mother-in-law is a fiercely independent person who, up to two months ago, had been living independently but not safely. Mentally and physically deteriorating rapidly, she
was no longer able to move safely around her home and was not eating drinking or medicating properly despite some care assistance. As sadly can happen, she was in denial about her condition most of the time-aided by short-term memory loss. We managed (eventually) to get her to Halecroft Grange for a trial-month stay. She was adamant she was only going for a trial happily for her and us after 3 weeks decided of her own volition to stay permanently. This is very much down to the staff at Halecroft Grange. If my mother-in-law had not moved into the home we were very much afraid she would be found dead or very sick in her own home. Thank God she is now safe. Recommended care.
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Review from L W (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care for Mum has been very good over the past six years. The team are very attentive and very helpful and the environment is clean, comfortable and welcoming. It’s so important to have reception manned for a large part of the day and evening.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Linda K (Daughter of Resident) published on 22 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we arrived, we were greeted by the team with such a lovely warm welcome.
Putting Dad into respite care was, to say the least, probably one of the most stressful things we’ve had to do! But at Halecroft Grange those stresses were completely unnecessary. Everyone spoke to us as we made
our way to the second floor, Reminiscence. We were shown the different areas and introduced to all of the staff, who were incredibly kind and understanding of our situation. My dad, I have to say, has had the best time, the best care by the best team. All the team were, without a doubt, the most caring, patient and empathetic people I’ve ever met!
They really seemed to care about dads needs and fully embraced his characteristics that come with dementia! Our family was so impressed by everyone they met, and speaking to other family members of residents, we all had the same opinion. We felt incredibly grateful to have had the experience of the whole team at Halecroft Grange. The best!
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Review from Sally H (Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with Halecroft Grange care home has been excellent. Mum has resided in the home for a few months now and this is my second review. During that time Mum has experienced such kindness. The activities provided each day are stimulating and many (important to her and us). I looked at many
care homes in this area, alongside reviewing CQC reports. The care home was also recommended to me. I feel Mum is well cared for. Her health needs are well met and the home is efficiently run. Our experience over the last few months has been a very positive one.
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Review from Therea K (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has only been at Halecroft Grange since February 2023 but I’ve already seen a huge difference in her confidence. As someone who has suffered from anxiety since childhood I was unsure how she’d manage with the change and being surrounded by so many new faces. I needn’t have worried. She is
a different person to when she first arrived, she’s more outgoing and genuinely seems very happy and most importantly safe there. She doesn’t sleep, has limited sight and has been diagnosed with vascular dementia so in the night when she would get a little confused and want to speak to someone there is always someone there to reassure her, to let her know the time, day etc. and ask if she’d like a cup of tea to settle her. Everyone is very caring and they quickly understand each individual's needs. It’s a relief to know she’s happier than she has been in many years. She would never go for a trip out with me but she’s the first to sign up for trips there. She really loves it, thanks Halecroft Grange.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves so we are very pleased to hear…read more
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Review from Clare C (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been staying at Halecroft Grange for over a year now. I am very fortunate in that I’m able to visit Dad every other day, and every visit is one that fills me with joy. The staff here are exceptional, no matter how busy their day has been they always have a smile for everyone who crosses
their path. They create a happy, caring and fulfilling home for everyone. They really get to know each person and ensure they engage in activities that suit them. This is a beautiful place, with so many beautiful hearts working hard to make sure our loved ones live out their lives joyfully, surrounded by kindness. Thank you.
Reply from Reviews Team at Halecroft Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves and are therefore delighted to…read more
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Review from Caroline A (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
‘Love visiting Dad in Halecroft Grange. He’s very happy there. It’s a happy place. The level of care, kindness, cleanliness, professionalism and friendliness of all the staff, carers and team leaders is second to none. Management and their teams bend over backwards to help us as a family with anything
we need. Dad is looked after so well. We are so grateful for the love and care he is receiving on the Reminiscence floor and in the care home as a whole.
The activities are brilliant. He receives and responds well to music therapy, quizzes, pet therapy and we even enjoyed a wonderful day with falconry.
The building is lovely too. It’s very cleverly designed for maximum safety and yet is light and elegant.
Dad enjoys the food. There’s a relaxed, thoughtful attitude to dining so that the residents can enjoy the dining experience.
Dignity is paramount for the residents. Thank you very much to Halecroft Grange for giving Dad such a good quality of life.
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Review from D O (Daughter of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is extremely happy with her care, i have witnessed the care through facetime and as a visitor to the centre. I found the place to be thoroughly clean and the staff to be efficient and caring.
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Review from Stuart H (Son of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot say enough good things about this care home. 18 Months ago, my 95 year old mother was living alone and had called out the emergency services several times during the night because her bag had burst and she was on the bathroom floor; she was admitted to hospital for an undetermined infection
and kidney problems. Our social worker determined that she could no longer care for herself and she moved to Halecroft Grange.
Today she is a different woman, she goes out to the park and does a double lap with her walker, no infections, no bag problems and plays Scrabble competitively with the other residents.
I attribute her transformation to the care she has received at Halecroft.
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Review from S L (Daughter of Resident) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here for a few years now and we are very happy with the care she receives. It was very difficult during covid lockdown, but the home did as much as possible to enable us to maintain safe contact. There are many activities for residents to choose from, and trips out, limited only as
Mum has to use a wheelchair. We find the staff very kind and caring.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from Victoria M (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Halecroft Grange in early February. As I am sure with all new residents, she was very nervous and unsure about the move. The staff at Halecroft have been unfailingly kind and supportive of her. She has settled very well and far more quickly than we had expected. The range of activities,
both physical and mental for the residents is excellent. My mother has improved noticeably since her move to Halecroft. She is more confident, outgoing, engaged and stimulated.
The varied diet/menu and food quality is also excellent at Halecroft. My mother has even managed to put on a little weight.
All around we feel that this move has been so much more successful than we could have hoped for. It's all down to the excellent team and the way they run and manage Halecroft. Thank you one and all. You do such a good and vital job.
Reply from Sharon Parkes, Reviews Team at Halecroft Grange
Hi Victoria,
Thank you very much for taking the time to leave us feedback about your experience.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased…read more
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Review from Christopher C (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very pleased with the level of care my mother received during a respite stay. The management and staff were attentive and caring and the facilities were excellent and had a homely feel to it. I have no hesitation in recommending the care home to others.
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Review from Alexandra D (Daughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to Halecroft Grange, we had looked at several different care options for my mother.
As soon as we visited Halecroft, met and chatted with the Director of Community Relations, staff members and other residents, we knew this was perfect for my mother.
The entire process, from our initial enquiry
to the move into the home was easy and totally stress-free.
My mother has been living at Halecroft Grange for just over three weeks, initially on a trial basis.
I think it says it all when, after less than a week, she decided that this was the perfect place for her to live.
She and we are so impressed with all the staff we have had contact with, friendly, kind, respectful and ready to respond to any request.
She has made friends, is engaging in many of the activities and is stimulated and happy.
We have nothing but praise for Halecroft Grange.
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Review from Robert H (Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really pleased with the home, my mother moved in recently, she is not the easiest person to please and the comments I'm getting from her are nothing is too much trouble. I have complete peace of mind that she is happy in her new home.
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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Halecroft Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Halecroft Grange is calculated as follows: ( (215 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 225 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Halecroft Grange is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (107)

Meet the Team (1)

Suzi

Suzi Sumegi

Job Title: Home Manager

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.

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