Halecroft Grange

A very big thank you to all the staff.

Other car park issues are people taking two spaces parking their cars. Not sure how this can be solved apart from putting a sign on the cars telling them.

An important feature for me, the home is spotlessly clean and there is never a smell. The staff have become my extended family, it's a loving place.

Halecroft Grange has a wonderful atmosphere and the residents always seem fully occupied and engaged in the main areas. I always visit unannounced and have always found the staff welcoming and kind, My mother is very happy with the home and all the residents I have spoken to also seem content with the levels of service they receive. My only slight concern is the food variety and quality could be improved a little. Other than that I am very happy with the home.

This care home is truly amazing, the staff and carers go above and beyond with everything - Dad is so well looked after at Halecroft, there is such a variety of activities to keep them occupied and engaged. It is very clean and the food is lovely - he is very very happy here.

I am not looking forward to spending time in a care home, but should I need to, this is where I would want to stay.

When visiting Halecroft Grange I have always found all the staff extremely helpful and friendly with a very warm and welcoming manner. The atmosphere is always homely and looks spotlessly clean. Always a pleasure to visit Halecroft Grange!

Having enjoyed a respite stay at Halecroft in the Autumn of 2023, my mother-in-law was very pleased that there was space for her to move in on a permanent basis this January. She has been greeted like an old friend by residents and staff alike and was delighted to find her new room was on the same floor so she recognised the team looking after her. Our family are delighted with the support and care that the team at Halecroft offers. She has been able to bring furniture, ornaments and pictures from home and her room has a delightful aspect and she is settling in well with these familiar things around her. She is already making use of the on-site hair salon and takes part in many of the activities and visits on offer. We are able to relax knowing she is very comfortable, safe and well cared for and most importantly happy in her new home!

My parents, both in their 90's, have both recently moved into Halecroft Grange Care Home. My father initially, who lost his mobility after hospitalised illness, my mother, to be with my father. Their transition has been made easier by the care shown by the staff at the home who have been excellent at welcoming them into their new environment.

Mum has now been a resident at Halecroft Grange for some six months and has settled in well and still greatly enjoying her life there. Every time I visit, she comments on the friendliness and helpfulness of the staff who are constantly cheerful and reassuring which is certainly borne out by my own experience of meeting them. The activities continue to engage her, but she says that if she wants to spend a quiet day in her room then this is fine and meals are brought to her as is her breakfast every morning. The improvement in her health and spirit from when she was living on her own has been commented on by friends and family who visit.

I have thanked as many people as possible personally and extend my gratitude once more.

Huge thanks to two other members of staff in particular too! Amazing ladies!

My mum has been at Halecroft Grange for four months and I can not praise our experience highly enough. The building itself is bright and spacious and immaculately clean. The gardens are well-kept and sheltered and Mum enjoys sitting out in the fresh air with “the other girls”. The menu is varied and Mum, who is quite choosy about what she eats, comments that she enjoys her meals. The staff monitor what the residents are eating and an eye is kept on their weight. Daily activities are planned to stimulate residents socially, physically and mentally and Mum has enjoyed two trips out in the minibus. The staff are truly wonderful and go above and beyond to provide a safe and caring environment. Nothing is too much trouble. It is such a relief to know that Mum is much happier and healthier than she was before she came to Halecroft and is being cared for by such kind and positive people.

My mother is 92 and visually impaired and after an awful experience in a previous residential home, we decided to move her from there after only a week. I contacted the manager at Halecroft Grange and we met to discuss my mother's requirements. She was able to answer any questions I had and reassure me that my mother would be well cared for. After agreeing to move my mother there for the first few weeks confirmed it was absolutely the correct decision. Halecroft Grange is a wonderfully run residential home with lots of daily activities to stimulate my mother. Staff and residents have welcomed her and the team has worked hard to help her build friendships. My mother said the other day that the staff were perfect which says it all.

I feel confident that my mum is happy, safe, respected and well looked after. The home promotes a very happy atmosphere and I highly recommend it.

Halecroft Grange has been a literal lifesaver for my 98-year-old mother-in-law, and life-changing for us in her extended family. My mother-in-law is a fiercely independent person who, up to two months ago, had been living independently but not safely. Mentally and physically deteriorating rapidly, she was no longer able to move safely around her home and was not eating drinking or medicating properly despite some care assistance. As sadly can happen, she was in denial about her condition most of the time-aided by short-term memory loss. We managed (eventually) to get her to Halecroft Grange for a trial-month stay. She was adamant she was only going for a trial happily for her and us after 3 weeks decided of her own volition to stay permanently. This is very much down to the staff at Halecroft Grange. If my mother-in-law had not moved into the home we were very much afraid she would be found dead or very sick in her own home. Thank God she is now safe. Recommended care.

The care for Mum has been very good over the past six years. The team are very attentive and very helpful and the environment is clean, comfortable and welcoming. It’s so important to have reception manned for a large part of the day and evening.

They really seemed to care about dads needs and fully embraced his characteristics that come with dementia! Our family was so impressed by everyone they met, and speaking to other family members of residents, we all had the same opinion. We felt incredibly grateful to have had the experience of the whole team at Halecroft Grange. The best!

Our experience with Halecroft Grange care home has been excellent. Mum has resided in the home for a few months now and this is my second review. During that time Mum has experienced such kindness. The activities provided each day are stimulating and many (important to her and us). I looked at many care homes in this area, alongside reviewing CQC reports. The care home was also recommended to me. I feel Mum is well cared for. Her health needs are well met and the home is efficiently run. Our experience over the last few months has been a very positive one.

My mother has only been at Halecroft Grange since February 2023 but I’ve already seen a huge difference in her confidence. As someone who has suffered from anxiety since childhood I was unsure how she’d manage with the change and being surrounded by so many new faces. I needn’t have worried. She is a different person to when she first arrived, she’s more outgoing and genuinely seems very happy and most importantly safe there. She doesn’t sleep, has limited sight and has been diagnosed with vascular dementia so in the night when she would get a little confused and want to speak to someone there is always someone there to reassure her, to let her know the time, day etc. and ask if she’d like a cup of tea to settle her. Everyone is very caring and they quickly understand each individual's needs. It’s a relief to know she’s happier than she has been in many years. She would never go for a trip out with me but she’s the first to sign up for trips there. She really loves it, thanks Halecroft Grange.