
I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



I could only give this home 100 out of 100 amazing place amazing staffIan H(Friend of Resident/Service User)



Halecroft Grange is situated within the heart of Hale village, and provides premium residential and dementia care on a short-term or permanent basis.
The home offers a wide range of accommodation options as well as large, communal spaces to socialise and snug seating areas to relax and enjoy the newspaper and a coffee. Outside you can enjoy beautiful, wheelchair-friendly landscaped gardens - perfect for a gentle stroll. Halecroft Grange is also...
Care Provided by Halecroft Grange
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 95 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Halecroft Grange for full pricing details and T&Cs.
Contact Halecroft Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Suzi Sumegi (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (95)
- Single Rooms with ensuite Wet Room (95)
Halecroft Grange Reviews (143)
Halecroft Grange has a Review Score of 9.7 (9.715) out of 10, based on 16 reviews in the last 2 years.
Over all time Halecroft Grange has 143 reviews.
This care home is truly amazing, the staff and carers go above and beyond with everything - Dad is so well looked after at Halecroft, there is such a variety of activities to keep them occupied and engaged. It is very clean and the food is lovely - he is very very happy here.
Hi R W (Daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience. At Halecroft Grange Care Home we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one and your father is happy in our...
The staff could not be more attentive to my friends' needs.
The management have things really well organised, such that at set times, without fail, in my experience, a carer will appear with his medication.
I have eaten with my friend on three occasions and always clear my plate. I cannot fault the food.
I am not looking forward to spending time in a care home, but should I need to, this is where I would want to stay.
When visiting Halecroft Grange I have always found all the staff extremely helpful and friendly with a very warm and welcoming manner. The atmosphere is always homely and looks spotlessly clean. Always a pleasure to visit Halecroft Grange!
Having enjoyed a respite stay at Halecroft in the Autumn of 2023, my mother-in-law was very pleased that there was space for her to move in on a permanent basis this January. She has been greeted like an old friend by residents and staff alike and was delighted to find her new room was on the same floor so she recognised the team looking after her. Our family are delighted with the support and care that the team at Halecroft offers. She has been able to bring furniture, ornaments and pictures from home and her room has a delightful aspect and she is settling in well with these familiar things around her. She is already making use of the on-site hair salon and takes part in many of the activities and visits on offer. We are able to relax knowing she is very comfortable, safe and well cared for and most importantly happy in her new home!
My parents, both in their 90's, have both recently moved into Halecroft Grange Care Home. My father initially, who lost his mobility after hospitalised illness, my mother, to be with my father. Their transition has been made easier by the care shown by the staff at the home who have been excellent at welcoming them into their new environment.
We are very pleased to hear that your experience with us has been a positive one and we are very much enjoying having your parents living with us. We will of course pass your comments on to our team who will be...
Mum has now been a resident at Halecroft Grange for some six months and has settled in well and still greatly enjoying her life there. Every time I visit, she comments on the friendliness and helpfulness of the staff who are constantly cheerful and reassuring which is certainly borne out by my own experience of meeting them. The activities continue to engage her, but she says that if she wants to spend a quiet day in her room then this is fine and meals are brought to her as is her breakfast every morning. The improvement in her health and spirit from when she was living on her own has been commented on by friends and family who visit.
We are very pleased to learn that you have noticed an improvement in not only your mother's health but also her spirit since being in our care, we set high standards at Halecroft Grange and are thrilled to hear we...
I am still overwhelmed when I think of the exceptional kindness and care she received from each member of the team at Halecroft Grange. This kindness was extended to her family too. She felt safe and appreciated how wonderful everyone was. I am so thankful she spent her last few years somewhere where facilities, food, ambiance, and care were 5 star.
I have thanked as many people as possible personally and extend my gratitude once more.
Thank you very much for taking the time to leave us feedback about your experience.
May I convey my sincere condolences and thank you for leaving your thoughts in what must be a very difficult time for you, I'm extremely glad to learn that you felt your mother and your family were treated with kindness and dignity.
Thank you once again.
The Halecroft Grange team
The service received from my initial enquiry was outstanding. One member of staff in particular was so helpful and so kind too when looking at moving my father in! She has an amazing calming influence which is just what I needed.
When my father then moved in it was only supposed to be temporary but the care, attention, and love the staff showed him made our decision easier and he now lives there permanently.
The staff are all wonderful. Every time I’m there the kindness and attention they show all the residents is outstanding. My father has settled so well. The communication with me too has been such a help.
I really cannot praise Halecroft enough.
Huge thanks to two other members of staff in particular too! Amazing ladies!
My mum has been at Halecroft Grange for four months and I can not praise our experience highly enough. The building itself is bright and spacious and immaculately clean. The gardens are well-kept and sheltered and Mum enjoys sitting out in the fresh air with “the other girls”. The menu is varied and Mum, who is quite choosy about what she eats, comments that she enjoys her meals. The staff monitor what the residents are eating and an eye is kept on their weight. Daily activities are planned to stimulate residents socially, physically and mentally and Mum has enjoyed two trips out in the minibus. The staff are truly wonderful and go above and beyond to provide a safe and caring environment. Nothing is too much trouble. It is such a relief to know that Mum is much happier and healthier than she was before she came to Halecroft and is being cared for by such kind and positive people.
Every aspect of how we enhance residents' daily lives is carefully thought out, from the meals we serve and the dining experience to activities and trips so we are thrilled to learn that your mum is enjoying life...
My mother is 92 and visually impaired and after an awful experience in a previous residential home, we decided to move her from there after only a week. I contacted the manager at Halecroft Grange and we met to discuss my mother's requirements. She was able to answer any questions I had and reassure me that my mother would be well cared for. After agreeing to move my mother there for the first few weeks confirmed it was absolutely the correct decision. Halecroft Grange is a wonderfully run residential home with lots of daily activities to stimulate my mother. Staff and residents have welcomed her and the team has worked hard to help her build friendships. My mother said the other day that the staff were perfect which says it all.
Her room is spacious and spotlessly clean and fresh. The food is varied and well-presented. Every day there are various activities and all tastes are catered for. Mum is wheelchair bound but staff encourage her to take part and make it easy for her.
Every day at 3 pm there is a ‘social’ in the Bistro which means Mum has made new friends - and so have we!
I feel confident that my mum is happy, safe, respected and well looked after. The home promotes a very happy atmosphere and I highly recommend it.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience has been so positive and that you feel confident that your mum is happy, safe,...
Halecroft Grange has been a literal lifesaver for my 98-year-old mother-in-law, and life-changing for us in her extended family. My mother-in-law is a fiercely independent person who, up to two months ago, had been living independently but not safely. Mentally and physically deteriorating rapidly, she was no longer able to move safely around her home and was not eating drinking or medicating properly despite some care assistance. As sadly can happen, she was in denial about her condition most of the time-aided by short-term memory loss. We managed (eventually) to get her to Halecroft Grange for a trial-month stay. She was adamant she was only going for a trial happily for her and us after 3 weeks decided of her own volition to stay permanently. This is very much down to the staff at Halecroft Grange. If my mother-in-law had not moved into the home we were very much afraid she would be found dead or very sick in her own home. Thank God she is now safe. Recommended care.
The care for Mum has been very good over the past six years. The team are very attentive and very helpful and the environment is clean, comfortable and welcoming. It’s so important to have reception manned for a large part of the day and evening.
At Halecroft Grange Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and also that you have highlighted how well our concierge system is working for you.
Thank you for your time.
The Care UK team.
Putting Dad into respite care was, to say the least, probably one of the most stressful things we’ve had to do! But at Halecroft Grange those stresses were completely unnecessary. Everyone spoke to us as we made our way to the second floor, Reminiscence. We were shown the different areas and introduced to all of the staff, who were incredibly kind and understanding of our situation. My dad, I have to say, has had the best time, the best care by the best team. All the team were, without a doubt, the most caring, patient and empathetic people I’ve ever met!
They really seemed to care about dads needs and fully embraced his characteristics that come with dementia! Our family was so impressed by everyone they met, and speaking to other family members of residents, we all had the same opinion. We felt incredibly grateful to have had the experience of the whole team at Halecroft Grange. The best!
Our experience with Halecroft Grange care home has been excellent. Mum has resided in the home for a few months now and this is my second review. During that time Mum has experienced such kindness. The activities provided each day are stimulating and many (important to her and us). I looked at many care homes in this area, alongside reviewing CQC reports. The care home was also recommended to me. I feel Mum is well cared for. Her health needs are well met and the home is efficiently run. Our experience over the last few months has been a very positive one.
My mother has only been at Halecroft Grange since February 2023 but I’ve already seen a huge difference in her confidence. As someone who has suffered from anxiety since childhood I was unsure how she’d manage with the change and being surrounded by so many new faces. I needn’t have worried. She is a different person to when she first arrived, she’s more outgoing and genuinely seems very happy and most importantly safe there. She doesn’t sleep, has limited sight and has been diagnosed with vascular dementia so in the night when she would get a little confused and want to speak to someone there is always someone there to reassure her, to let her know the time, day etc. and ask if she’d like a cup of tea to settle her. Everyone is very caring and they quickly understand each individual's needs. It’s a relief to know she’s happier than she has been in many years. She would never go for a trip out with me but she’s the first to sign up for trips there. She really loves it, thanks Halecroft Grange.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves so we are very pleased to hear that your experience with us has been a positive one and that you have found your mother to be well...
My father has been staying at Halecroft Grange for over a year now. I am very fortunate in that I’m able to visit Dad every other day, and every visit is one that fills me with joy. The staff here are exceptional, no matter how busy their day has been they always have a smile for everyone who crosses their path. They create a happy, caring and fulfilling home for everyone. They really get to know each person and ensure they engage in activities that suit them. This is a beautiful place, with so many beautiful hearts working hard to make sure our loved ones live out their lives joyfully, surrounded by kindness. Thank you.
At Halecroft Grange Care Home - Care UK we set a high standard for ourselves and are therefore delighted to read such heartfelt and positive comments about your experience not only with regards to the care we...
The activities are brilliant. He receives and responds well to music therapy, quizzes, pet therapy and we even enjoyed a wonderful day with falconry.
The building is lovely too. It’s very cleverly designed for maximum safety and yet is light and elegant.
Dad enjoys the food. There’s a relaxed, thoughtful attitude to dining so that the residents can enjoy the dining experience.
Dignity is paramount for the residents. Thank you very much to Halecroft Grange for giving Dad such a good quality of life.
My mother is extremely happy with her care, i have witnessed the care through facetime and as a visitor to the centre. I found the place to be thoroughly clean and the staff to be efficient and caring.
Today she is a different woman, she goes out to the park and does a double lap with her walker, no infections, no bag problems and plays Scrabble competitively with the other residents.
I attribute her transformation to the care she has received at Halecroft.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 August 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (40) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Halecroft Grange.
Awards / Recognitions (124)
- 04 Aug 2026Recipient: Halecroft Grange
- 23 Jul 2026Recipient: Care UK
- 13 Jul 2026Recipient: Care UK
Accreditations
There are no accreditations posted yet for Halecroft Grange.
Meet the Team (1)

My name is Suzi Sumegi, I am a qualified nurse, and I have worked within the field of care for the past 34 years. I have gained an extensive knowledge base on care delivery, and throughout the years, I have also obtained a certificate in management. I re-joined Halecroft Grange after a seven-year absence, and I am thrilled to have re-joined a fabulous team. It is an honour and a pleasure to care for the residents at Halecroft Grange, and it is my ultimate goal to ensure we, as a team, deliver the highest standards of care with a person-centred approach.
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