Submit a Review for Barchester Maple Leaf Lodge Care Home
37 Beacon Lane, Grantham, NG31 9DN
View full details of Barchester Maple Leaf Lodge Care HomeLatest Reviews for Barchester Maple Leaf Lodge Care Home
10 June 2026
You always get a warm welcome, when you come through the door. I feel my husband couldn't be in better hands. They reasure him when he gets stressed. A remarkable place.
29 May 2026
We are so happy with the way mum is being looked after. All the staff are wonderful make family feel at home when visiting. Mum has put weight on with all the lovely food she is eating. Thank you everyone.
21 May 2026
I would strongly urge families to think carefully before placing a loved one in Maple Leaf Lodge. My father, who suffers with dementia, sustained a serious head injury while in their care and was hospitalised. He was left bleeding from both the front and back of his head, suffered extensive bruising
and required stitches. Even now he remains frightened and traumatised. Despite the seriousness of his injuries, we felt unsupported and shocked by the lack of urgency and compassion shown afterwards. Following the incident, my father was refused return to the home without clear explanation, leaving my elderly mother, who has severe mobility problems herself, struggling to cope. We also later discovered he had been prescribed diazepam without this being properly communicated to the family. Due to the seriousness of our concerns, the police, legal advisors and the Care Quality Commission are now involved.
05 May 2026
Mother very happy here. Enjoys and joins in with activities.
04 March 2026
The staff and management are excellent as are the bedrooms and other rooms. My only observations are other residents have access to my wife's room and it means that some items of clothing can go missing. I realise this is difficult to resolve and I don't have the answers. It is clearly not possible
for room to be locked particularly on the upper secure level where keeping residents out of lifts can be challenging. More positively I can only say that the home has my utmost admiration and respect for the services provided and the dedication of all the staff and management. Thank you.
04 March 2026
How can you give a review on an excellent care home , which give time and attention to all the residents it would be impossible to pick one member of staff out of them all..A welcome to visitor's is always with a pleasant greating .
Review from Brother in law .
10 February 2026
My wife has been a resident at Maple Leaf Lodge for 10 months now. Living at home with me previously was very difficult as she didn't know who I was. However, the incredible care and support by the management and staff has taken away her anxiety and she is so much happier, getting involved in
activities and outings. The home is modern, clean and beautifully decorated. The atmosphere is always friendly and homely, the standard of food is always excellent. I have no hesitation in recommending this lovely care home.
20 January 2026
It's so difficult to review a residential home that offers such wonderful care and attention to its residents. I find the staff excellent and very attentive and approachable at any time with any care needs. Maple leaf lodge is a wonderfully appointed care home, attention to detail is immaculate and
the needs of residents is catered for wonderfully. When I visit my wife I am always greeted with welcoming smiles and updates of any attention my wife has needed during my absence. Activities for residents are numerous, everything from baking, painting, community singing, dancing and even off site trips to local places of interest, I feel secure in the knowledge that my wife is in the most wonderful and safe hands in the care of Maple Leaf Lodge.
23 October 2025
My partner is very well looked after. Staff treat her with patience and respect, food is nice and well presented.
07 July 2025
My friend has moved into Maple Leaf for respite care, I come and visit him twice a week. He is enjoying staying here and says the food is very nice. He enjoys spending time in the cinema room and the garden. He says the staff are friendly and caring.
12 May 2025
I visit a friend here at Maple Leaf who has lived here now for a few months, he has settled in very well and says he likes it here very much, especially the activities, he enjoys going on trips in the mini bus. The home is always clean and the staff are very friendly and helpful.
27 February 2025
Have come to visit my mother today. She is very well and happy at this care home. The staff here are very friendly and look after her very well. They are in the middle of a refurb and even the outside contractors are very welcoming. I'm very happy that my mum is looked after.
16 December 2024
My husband has been at Barchester Maple Leaf Lodge Care Home for ten weeks. You approach the building, which is a warm colour and attractive looking, from the town centre with good transportation. This is home for the residents and Maple Leaf staff work hard and enthusiastically to make it so. Staff
convey an attitude of knowing which residents want to chat, those who prefer to be alone and those that enjoy a bit of banter and a laugh. From my point of view, the ladies are excellent and keep me advised as to how my husband is reacting and give me details of his health. The atmosphere between staff members makes them a team that supports each other and is always available to is for help, a chat and support.
04 October 2024
The care home is well run by the management and staff. The carers are very processional, helpful and friendly.
16 September 2024
Me and my husband stay at Barchester Maple Leaf Lodge Care Home for respite care, this is our third stay here and we can't fault it. The food is nice and the staff are very kind.
06 August 2024
Very good care, food has been nice. Staff very friendly.
11 June 2024
Celebrating a big birthday for my mum, the home has really helped to make it something special. The team are always friendly and helpful. Mum has really appreciated it. Thanks.
10 June 2024
Amazing care home, great facilities, staff very caring, pet friendly. My nan feels looked after, she's kept entertained by the special weekly events. This care home is the best care home I've ever visited, it goes above and beyond all others.
02 May 2024
I would like to place a review on behalf of my uncle who is a resident. All the staff have a wonderful attitude, always caring and always speak to me when I visit. The activities programme is amazing, the activities coordinator does such an amazing job, she finds different activities for the
residents to enjoy. In March, through all the activities coordinator’s hard work, she arranged for my uncle to attend the local football club one Saturday afternoon to watch a match, this is something he had wanted to do for some time as he was a regular supporter back in the day, the football club made them both very welcome, treated Uncle like a VIP guest, provided drinks, all the football team shook his hand and he even had a go at kicking the ball into a net, the pictures the activities coordinator took showed a wonderful, smiling uncle who loved the day so much, I don’t think he wanted to end.
The activity programme over a week is always so varied and we all love looking at the pictures that are posted most days of what they have been up to.
04 April 2024
Very pleased with all the staff and the care they give to my mum. They are all amazing, thank you so much!
Latest Reviews for Barchester Maple Leaf Lodge Care Home
10 June 2026
You always get a warm welcome, when you come through the door. I feel my husband couldn't be in better hands. They reasure him when he gets stressed. A remarkable place.
29 May 2026
We are so happy with the way mum is being looked after. All the staff are wonderful make family feel at home when visiting. Mum has put weight on with all the lovely food she is eating. Thank you everyone.
21 May 2026
I would strongly urge families to think carefully before placing a loved one in Maple Leaf Lodge. My father, who suffers with dementia, sustained a serious head injury while in their care and was hospitalised. He was left bleeding from both the front and back of his head, suffered extensive bruising
and required stitches. Even now he remains frightened and traumatised. Despite the seriousness of his injuries, we felt unsupported and shocked by the lack of urgency and compassion shown afterwards. Following the incident, my father was refused return to the home without clear explanation, leaving my elderly mother, who has severe mobility problems herself, struggling to cope. We also later discovered he had been prescribed diazepam without this being properly communicated to the family. Due to the seriousness of our concerns, the police, legal advisors and the Care Quality Commission are now involved.
05 May 2026
Mother very happy here. Enjoys and joins in with activities.
04 March 2026
The staff and management are excellent as are the bedrooms and other rooms. My only observations are other residents have access to my wife's room and it means that some items of clothing can go missing. I realise this is difficult to resolve and I don't have the answers. It is clearly not possible
for room to be locked particularly on the upper secure level where keeping residents out of lifts can be challenging. More positively I can only say that the home has my utmost admiration and respect for the services provided and the dedication of all the staff and management. Thank you.
04 March 2026
How can you give a review on an excellent care home , which give time and attention to all the residents it would be impossible to pick one member of staff out of them all..A welcome to visitor's is always with a pleasant greating .
Review from Brother in law .
10 February 2026
My wife has been a resident at Maple Leaf Lodge for 10 months now. Living at home with me previously was very difficult as she didn't know who I was. However, the incredible care and support by the management and staff has taken away her anxiety and she is so much happier, getting involved in
activities and outings. The home is modern, clean and beautifully decorated. The atmosphere is always friendly and homely, the standard of food is always excellent. I have no hesitation in recommending this lovely care home.
20 January 2026
It's so difficult to review a residential home that offers such wonderful care and attention to its residents. I find the staff excellent and very attentive and approachable at any time with any care needs. Maple leaf lodge is a wonderfully appointed care home, attention to detail is immaculate and
the needs of residents is catered for wonderfully. When I visit my wife I am always greeted with welcoming smiles and updates of any attention my wife has needed during my absence. Activities for residents are numerous, everything from baking, painting, community singing, dancing and even off site trips to local places of interest, I feel secure in the knowledge that my wife is in the most wonderful and safe hands in the care of Maple Leaf Lodge.
23 October 2025
My partner is very well looked after. Staff treat her with patience and respect, food is nice and well presented.
07 July 2025
My friend has moved into Maple Leaf for respite care, I come and visit him twice a week. He is enjoying staying here and says the food is very nice. He enjoys spending time in the cinema room and the garden. He says the staff are friendly and caring.
12 May 2025
I visit a friend here at Maple Leaf who has lived here now for a few months, he has settled in very well and says he likes it here very much, especially the activities, he enjoys going on trips in the mini bus. The home is always clean and the staff are very friendly and helpful.
27 February 2025
Have come to visit my mother today. She is very well and happy at this care home. The staff here are very friendly and look after her very well. They are in the middle of a refurb and even the outside contractors are very welcoming. I'm very happy that my mum is looked after.
16 December 2024
My husband has been at Barchester Maple Leaf Lodge Care Home for ten weeks. You approach the building, which is a warm colour and attractive looking, from the town centre with good transportation. This is home for the residents and Maple Leaf staff work hard and enthusiastically to make it so. Staff
convey an attitude of knowing which residents want to chat, those who prefer to be alone and those that enjoy a bit of banter and a laugh. From my point of view, the ladies are excellent and keep me advised as to how my husband is reacting and give me details of his health. The atmosphere between staff members makes them a team that supports each other and is always available to is for help, a chat and support.
04 October 2024
The care home is well run by the management and staff. The carers are very processional, helpful and friendly.
16 September 2024
Me and my husband stay at Barchester Maple Leaf Lodge Care Home for respite care, this is our third stay here and we can't fault it. The food is nice and the staff are very kind.
06 August 2024
Very good care, food has been nice. Staff very friendly.
11 June 2024
Celebrating a big birthday for my mum, the home has really helped to make it something special. The team are always friendly and helpful. Mum has really appreciated it. Thanks.
10 June 2024
Amazing care home, great facilities, staff very caring, pet friendly. My nan feels looked after, she's kept entertained by the special weekly events. This care home is the best care home I've ever visited, it goes above and beyond all others.
02 May 2024
I would like to place a review on behalf of my uncle who is a resident. All the staff have a wonderful attitude, always caring and always speak to me when I visit. The activities programme is amazing, the activities coordinator does such an amazing job, she finds different activities for the
residents to enjoy. In March, through all the activities coordinator’s hard work, she arranged for my uncle to attend the local football club one Saturday afternoon to watch a match, this is something he had wanted to do for some time as he was a regular supporter back in the day, the football club made them both very welcome, treated Uncle like a VIP guest, provided drinks, all the football team shook his hand and he even had a go at kicking the ball into a net, the pictures the activities coordinator took showed a wonderful, smiling uncle who loved the day so much, I don’t think he wanted to end.
The activity programme over a week is always so varied and we all love looking at the pictures that are posted most days of what they have been up to.
04 April 2024
Very pleased with all the staff and the care they give to my mum. They are all amazing, thank you so much!