Avery Lodge Care Home, Grantham, Lincolnshire
Avery Lodge Care Home, Grantham, Lincolnshire
Avery Lodge Care Home, Grantham, Lincolnshire

Avery Lodge is a modern, spacious, residence situated near to local amenities providing residential, respite, palliative, and dementia care.

Bedrooms are set across three floors and each floor has its own large dining room and two living rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard. There is also a beautiful landscaped garden that surrounds the home and a decked seating area, perfect for outdoor socialising. There's a greenhouse for those who want to grow their own vegetables.

Care workers understand that moving into Avery Lodge will be a considerable transition but it's one they try to make feel as easy as possible. By helping residents arrange their room just the way they like, or bringing their daily newspaper, staff will do the little things that make the biggest difference.

Meals vary daily, and are prepared by trained chefs, on site, to provide a tasty and nutritious dining experience. Special dietary requirements will be catered for.

A dedicated activities co-ordinator oversees a number of events to ensure there is always something for residents to get involved with. These can be small events in the home day-to-day, as well as regular excursions and big one-offs. Residents and relatives are encouraged to make suggestions and requests to get the most from their experience.

Group: brighterkind

Person in charge: Catherine Frost (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Avery Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Avery Lodge Care Home has a Review Score of 9.3 (9.334)

The Review Score of 9.3 (maximum of 10) for Avery Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews over all time. This Average Rating is also the rating value for Avery Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.737 for Avery Lodge Care Home is calculated as follows: ( (340 Excellents x 5) + (112 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 456 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.597 Points relating to the number of positive Reviews for Avery Lodge Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 8 Reviews ÷ 13.4 Target = 0.597

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    31
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Avery Lodge Care Home?

  • Extremely LIKELY
    36
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Avery Lodge Care Home

  • Friend of Resident/Service User
    13
  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Relative of Resident/Service User
    2
  • more

Can't praise the staff enough, informed me about what was going on with my husband, explained certain issues. They're not only looking after my husband but they support me as well. Lovely lovely people. I know he is being well looked after.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our daughter has early onset Alzheimers and has been in Avery Lodge for just over a year. She has been looked after with kindness and care. She has also been encouraged to participate in activities and outside visits. We are pleased and happy with her overall care.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

In recent years 3 family members have been resident at Avery Lodge. The quality of care received has been exceptional. The home is attractive and well maintained but it is the dedication of the staff that makes this home outstanding. Residents are treated with dignity, respect and kindness. Staff are warm and friendly. Visitors are always made welcome when just visiting or joining in with activities.
Staff, whatever their role in the home, take the time to get to know the residents, chatting and having a laugh with them as well as doing their job and meeting residents' needs.
As relatives, the staff have supported us through difficult times with professionalism, compassion and kindness.
Queries or concerns have been swiftly addressed.
As a family, we would like the staff to know we are so grateful for their dedication. You are an exceptional care home and we feel lucky and privileged to have had family members cared for by you.
Thank you from the bottom of our hearts.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Avery Lodge name clearly shown from the main road; gated, railed pedestrian path to entrance- automatic doorway. Vestibule/reception well staffed by smartly uniformed staff pleasantly welcoming bright people - extremely helpful. I was pleased with my accommodation - clean and tidy with good lighting and view of well kept and laid out gardens. En-suite area safely railed and alarms available - dining room tables cleanly set up, cutlery napkin wrapped. Meal attractively plated and well served by a happy team of staff. Truly "welcome home".

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My Aunty is a resident of Avery Lodge and I couldn't wish for a better place for her.
She loves it there.
The staff are amazing and the activities they hold are the best.
When I visit her she has always got something to tell me and the places she has been, it's lovely to hear.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A wonderful evening full of carols that every resident knew. Sung by a talented local choir. A lovely opportunity for my father to join in with familiar carols and for our family to join in too. This brought back memories of Xmas carols singing together as a family- lovely!

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Christmas carol evening. Wonderful evening! Great atmosphere. Lovely food. Enjoyed by everyone. Thank you :)

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting my father I could not wish for better care. They are well looked after, fed and entertained, nobody is ignored, they all join in. Lovely atmosphere.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The Avery Lodge Care Home is always bright, clean and cheerful, with lots of activities going on whenever I visit. The staff are extremely friendly and helpful. This is a very efficiently run care home and the best that I have visited.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are extremely caring and provide excellent support to the residents. The plethora of activities for the residents to engage in and the collaboratively of the staff makes Avery Lodge Care Home an outstanding care home.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Communication between management, care staff, residents and relatives could be improved regarding medication.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Bethany Gibbons, Marketing Assistant at Avery Lodge Care Home responded to this review on 21 Oct 2016:

Thank you for your comments. At Avery Lodge, an ongoing commitment for improvement is vital, all comments are taken seriously and we are always are open to suggestions and ideas to improve our services.
Communication is vital and we are always promoting this and hold regular forums, and meetings to allow individuals to have feedback. If you would like to discuss anything further, I operate an open door policy at our home, so you're welcome to pop in anytime. Alternatively, you can email customercare@brighterkind.com.
Many thanks, Catherine Frost, Home Manager at Avery Lodge.

My grandmother fell and broke her hip, after two weeks in hospital she returned to the home where the staff welcomed her. They have been helping to rehabilitate my grandmother and have provided excellent care. Every staff member is bright and cheery and they genuinely care. I am so pleased my grandmother is here she receives 1st rate care

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father moved into Avery Lodge in December 2015. He had always said he did not want to go into care, but after his latest heart attack, he was very frail and nervous and he realised he could no longer look after himself at home. From day one the care and support he has received has been excellent. The staff are always attentive and encouraging, nothing to is too much trouble and have even managing to get him to join in with some of the social activities, which he has never done before. He quickly settled and accepted Avery Lodge as his home. My father recently said himself that he could not get any better care, and that it is a lovely relaxing place to be. He is happy and treats Avery Lodge as his home.

We visit several times a weeks and we are always made welcome and feel totally relaxed sharing the home environment. It is a great relief to us to know that he is safe and well cared for. This is an excellent care home and I would recommend to anyone.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I have lived here for over 5 years and i have loved every minute of it. There's always so much going on and the staff always have time for me. Big and spacious rooms, very clean, lots of different choice of food and drink.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is very welcoming, very clean and bright. All the areas are well kept. The staff are all very polite, helpful and caring and can not do enough for you. They are very attentive and are always organising lots of activities.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A really warm and friendly place to be. The staff can't do enough to make you feel welcome and residents always seem really happy to be there.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum first went into Avery Lodge for respite, not something mum or the family wanted but important for mum's health and safety. We have all been overwhelmed by the care provided. The warmth and friendliness of staff has been exceptional and mum has settled to the extent that she is highly likely to remain there. She raves about the food (thank goodness, she is gaining weight) and participates in the activities. We arrived once to find her having a facial and another time covered in paint following an art activity. She's definitely a late developer (years spent bringing up a family and caring for others) But right now she seem s to be having a great time. Brilliant news.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I come here to see my sister-in-law who has enjoyed being here. Everyone of the staff are very helpful and nothing is too much for them. They make me feel welcome. I am pleased with what they are doing to make my sister-in-law very happy.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When first entering the home I was greeted with warm energy from the receptionist. I was offered a drink while I waited for a member of activities to tell me what I would be ding. While working with the activities team everyone was really friendly and helped me wherever possible. when I had covered a few hours on my placement, I was allowed to lead an activity. If I ever got stuck or needed help the carers were on hand helping myself and all of the residents who were in the activity. everyone is really caring and supportive.

How likely would you be to recommend Avery Lodge Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Care home set out brightly and inviting to the public and residents. Tea and coffee facilities always available to visitors. Staff very kind and caring towards residents and visitors. Plenty of activities available. Rooms, bright and cheery, as well. Care standards very good, staff communicate effectively. Entertainment provided by singers etc on Birthdays.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the staff very caring and very helpful in everything. A lot of activities are always happening to keep patients occupied and the place is well looked after in all departments with good atmosphere.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely care home. Residents appear to be happy and relaxed. staff are very attentive and genuinely care for the residents. The home is well looked after and always kept well and presentable. Staff can never do enough for residents.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The home is always clean friendly an very welcoming when I visit. All staff are a credit to the home who seem to take real pride in where they work an jobs they do. Well done to all associated with Avery.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My grandma is well looked after, the staff are both helpful and friendly and the entertainment that is provided is enjoyable for the residents. The food looked lovely my grandma thoroughly enjoys the food.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very welcoming and the staff were great and vary caring. The residents seemed to love the food. Everybody is so friendly and the home is very clean. People at reception are very nice and willing to help with any questions you may have.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My relative came to Avery lodge for some respite and when I visited I was amazed how much the home wasn't like a care home the decoration was tidy and clean it smelt fresh the care was phenomenal and the activity programme was fantastic it reminded me of a hotel hands down the best care home in Lincolnshire.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

More like a HOME than care home, always a helpful and friendly welcome from reception staff. The staff always seem willing to help. Lounges and general residents areas clean well decorated with a calm and relax feel, with plenty of activities available, the large garden is also always well maintained.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Wonderful setting and environment, excellent quality of care and only positive experiences when I visit my friend. I Would not hesitate to recommend Avery Lodge to anyone needing to find a caring, warm home of the highest standards for their loved ones.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely home and staff would recommend to all. Kept my relative entertained, well looked after and the environment clean every time I visited. Both myself and my parents never had any complaints at all!

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

This is an excellent care home where staff are totally committed to delivering client centred care based on individual need.
The care environment is clean and bright where each resident has an individual care plan suited to their lifestyle and activities to ensure the body and mind is kept challenged.
May I take this opportunity to thank all the staff who work tirelessly every day to provide this home from care centre.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have visited a very dear friend who has recently been in the home for respite over the Christmas period and the staff are very helpful. I was greeted by happy staff on reception who offered me drinks and then showed me to my friend. My whole experience was wonderful and I would be wanting to stay there should I need some respite or retirement home.
My dear friend is very happy and said everyone is very kind and helpful.

How likely would you be to recommend Avery Lodge Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I found Avery Lodge to be a really friendly and welcoming place. The staff were really helpful. The food looked lovely and the residents seemed to love it. I was particularly pleased to see how well the staff care. They were really good and engaging the residents. A lovely place to have visited.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Modern, clean facilities in a very modern building.
Staff are engaging and friendly.
The activities team work very well giving great opportunities for service users to get involved.
Very well situated to Grantham town centre.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very clean and welcoming staff extremely friendly. Whole experience lovely and would use Avery Lodge again for other family/friends.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I have visited several times, my experience there was great. Everybody is so friendly, the home is very clean. People at reception are very friendly and willing to help with any questions. The housekeepers do a great job the whole building is spotless. The food on offer there looks very good.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home was bright and cheerful as soon as entering with decorations (xmas) spread around the home bringing festive cheer. Residents seemed to be in full flow, with some musical entertainments on to keep residents entertained. I was there about three house and all the staff were welcoming and friendly and very helpful.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Staff are always polite, cleanliness is very good and you're always made welcome. Reception are very good and friendly housekeepers.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are friendly and very kind. Always activities going on. Management are all very helpful and can talk to them about anything. Overall standard is excellent and lovely.

How likely would you be to recommend Avery Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

June 2017

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

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Care Home Idol 2016

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