Submit a Review for St Clare's Care Home
Ditchling Road, Burgess Hill, RH15 0GU
View full details of St Clare's Care HomeLatest Reviews for St Clare's Care Home
12 March 2026
As a family we were anxious about mum going into a nursing home but from the minute she arrived until she passed away she was treated with the utmost care and dignity. All staff regardless of their role were always smiling and their kindness was unparalleled. They looked after us as well as caring
for mum with such empathy. The nurses would come and sit and talk to us and explain clearly what was happening. The whole experience made what we were going through more bearable.
02 March 2026
St Clare's is somewhere very special indeed. The staff there as so knowledgeable, polite, respectful, kind and caring but also very smiley and positive. I cannot recommend it enough to provide comfort, dignity and care for an elderly relative or friend.
They supported us too through Mum's last
days and the nurses were honest, supportive and kind as well as medically supporting Mum so she was comfortable, calm and peaceful. Dignity is truly important to each and every member of staff. The number of staff too is great, there is always someone about and in the final days constantly someone checking in to ensure they were aware exactly what was going on to support in the right way.
29 January 2026
St Clare's Care Home provides exceptional care; professional, respectful, compassionate and friendly. It really helps, too, that the buildings are wonderful and purpose built without being clinical in appearance. When we have queries on behalf of my mother, the staff respond promptly and politely.
St Clare's should be proud of their care, and their staff. They are so valuable in a sector where they are often under-appreciated, unfortunately other care homes can't or don't meet their standards - they are a good 'benchmark'.
05 January 2026
My father requires a lot of reassurance when either things don't work or he's forgotten how to use them. The staff at St. Clare's are very patient helping him to get back on track mostly with TV. His general care is excellent. Staff keep in touch very promptly if he is unwell. He enjoys the
activities- it widens his experiences.
30 December 2025
I cannot thank the staff here at St Clare's enough for their kindness and care. Everyone from housekeeping, laundry, cleaning, kitchen, activities, carers, admin,and nursing staff go above and beyond to ensure residents are so well looked after. I am so glad we chose them to look after mum. Thank
you
19 December 2025
Staff generally very good/pleasant. Can't think of many improvements. Food could be better quality and have more variety.
02 July 2025
My gran appears to be beautifully looked after. She had a gad fall and broke her wrist so its a relief to have her cared for here in such clean surroundings. A comfortable room and friendly, smiley staff. It can be hard to get through on the phone to the resident but other than that it's amazing.
25 June 2025
Dad is looked after very well by his team of 'regular' carers. He has a good appetite and enjoys the food prepared for him. The staff are always polite and helpful and let us know how dad has been getting on since our last visits.
25 June 2025
I can see that my sister is comfortable and very well cared for. I have been present at feeding times and the meals are beautifully prepared. The team are very caring and patient with my sister.
06 June 2025
I am extremely happy with the care that my mother and father are receiving at St Clare's Care Home, all the staff have been so caring and considerate and kind, which has helped my parents so much, and above all give me great comfort knowing they are in good care. Thank you to everyone.
21 May 2025
My wife has been well looked after for over 5 years.
21 May 2025
All the staff at Saint Clare's showed great compassion, care and respect towards the residents. Importantly, I am updated regularly regarding the welfare and well-being of my parents. Nothing is too much trouble for them and I feel assured that my parents have kind people looking out for them.
21 May 2025
My mother was very resistant to the thought of going to a nursing home but has settled in well. Saint Clare's has created a safe, homely space for her and I can see she's well cared for.
20 May 2025
My wife moved to St Clares last Novembers and as far as I can tell her treatment and care has been beyond reproach.
20 May 2025
I have visited St Clarkes in a professional capacity for some years, so had no hesitation in choosing it for my mother.
Everyone has been so friendly and welcoming. Nothing has been too much trouble and we no longer need to worry about mum, as she us so well cared for.
Excellent communication and
feedback when necessary.
07 May 2025
From the receptionist through carers, cleaners and managers, my husband received a warm welcome. Communication is excellent and timely. His room is warm and bright, and he is kept comfortable and well-nourished. He is dealt with a sympathetic and kind manner, and is able to enjoy a joke and a chat
with the wonderful carers. The nurses keep a close eye on his medical needs, and these are attended to promptly.
29 April 2025
We are very pleased that dad has adapted to life at St Clares, he certainly enjoys the activities.
Dad has always enjoyed drawing and painting and therefore particularly enjoys the art club, the staff are very supportive and give him encouragement to complete his paintings.
12 December 2024
Everything about the care home is very good. The staff are very caring. All of my father's physical needs and mental needs are well cared for. His care is regularly reviewed by the team and he has regular contact with his GP and other health care professionals.
20 November 2024
My wife going into a care home was a massive decision for the family. She has now been in St Clare's for 6 months and she has settled in well. All the staff have been so welcoming and helpful. Visiting has been easy and all the staff have been understanding and very cooperative. Any issues have been
promptly resolved. The extensive grounds are ideal for our regular walks.
Overall an excellent care home run by a professional and dedicated and caring team.
19 April 2024
Some lack of basic care.
Call bell left out of reach.
Drinks left out of reach.
Food not cut up.
Food on flat plate.
Spoon not given - fork is difficult to use.
Not checked after food given, often falls asleep, food cold or spilt over him.
Not shaved or given razor regularly.
Bad arm not
supported.
Latest Reviews for St Clare's Care Home
12 March 2026
As a family we were anxious about mum going into a nursing home but from the minute she arrived until she passed away she was treated with the utmost care and dignity. All staff regardless of their role were always smiling and their kindness was unparalleled. They looked after us as well as caring
for mum with such empathy. The nurses would come and sit and talk to us and explain clearly what was happening. The whole experience made what we were going through more bearable.
02 March 2026
St Clare's is somewhere very special indeed. The staff there as so knowledgeable, polite, respectful, kind and caring but also very smiley and positive. I cannot recommend it enough to provide comfort, dignity and care for an elderly relative or friend.
They supported us too through Mum's last
days and the nurses were honest, supportive and kind as well as medically supporting Mum so she was comfortable, calm and peaceful. Dignity is truly important to each and every member of staff. The number of staff too is great, there is always someone about and in the final days constantly someone checking in to ensure they were aware exactly what was going on to support in the right way.
29 January 2026
St Clare's Care Home provides exceptional care; professional, respectful, compassionate and friendly. It really helps, too, that the buildings are wonderful and purpose built without being clinical in appearance. When we have queries on behalf of my mother, the staff respond promptly and politely.
St Clare's should be proud of their care, and their staff. They are so valuable in a sector where they are often under-appreciated, unfortunately other care homes can't or don't meet their standards - they are a good 'benchmark'.
05 January 2026
My father requires a lot of reassurance when either things don't work or he's forgotten how to use them. The staff at St. Clare's are very patient helping him to get back on track mostly with TV. His general care is excellent. Staff keep in touch very promptly if he is unwell. He enjoys the
activities- it widens his experiences.
30 December 2025
I cannot thank the staff here at St Clare's enough for their kindness and care. Everyone from housekeeping, laundry, cleaning, kitchen, activities, carers, admin,and nursing staff go above and beyond to ensure residents are so well looked after. I am so glad we chose them to look after mum. Thank
you
19 December 2025
Staff generally very good/pleasant. Can't think of many improvements. Food could be better quality and have more variety.
02 July 2025
My gran appears to be beautifully looked after. She had a gad fall and broke her wrist so its a relief to have her cared for here in such clean surroundings. A comfortable room and friendly, smiley staff. It can be hard to get through on the phone to the resident but other than that it's amazing.
25 June 2025
Dad is looked after very well by his team of 'regular' carers. He has a good appetite and enjoys the food prepared for him. The staff are always polite and helpful and let us know how dad has been getting on since our last visits.
25 June 2025
I can see that my sister is comfortable and very well cared for. I have been present at feeding times and the meals are beautifully prepared. The team are very caring and patient with my sister.
06 June 2025
I am extremely happy with the care that my mother and father are receiving at St Clare's Care Home, all the staff have been so caring and considerate and kind, which has helped my parents so much, and above all give me great comfort knowing they are in good care. Thank you to everyone.
21 May 2025
My wife has been well looked after for over 5 years.
21 May 2025
All the staff at Saint Clare's showed great compassion, care and respect towards the residents. Importantly, I am updated regularly regarding the welfare and well-being of my parents. Nothing is too much trouble for them and I feel assured that my parents have kind people looking out for them.
21 May 2025
My mother was very resistant to the thought of going to a nursing home but has settled in well. Saint Clare's has created a safe, homely space for her and I can see she's well cared for.
20 May 2025
My wife moved to St Clares last Novembers and as far as I can tell her treatment and care has been beyond reproach.
20 May 2025
I have visited St Clarkes in a professional capacity for some years, so had no hesitation in choosing it for my mother.
Everyone has been so friendly and welcoming. Nothing has been too much trouble and we no longer need to worry about mum, as she us so well cared for.
Excellent communication and
feedback when necessary.
07 May 2025
From the receptionist through carers, cleaners and managers, my husband received a warm welcome. Communication is excellent and timely. His room is warm and bright, and he is kept comfortable and well-nourished. He is dealt with a sympathetic and kind manner, and is able to enjoy a joke and a chat
with the wonderful carers. The nurses keep a close eye on his medical needs, and these are attended to promptly.
29 April 2025
We are very pleased that dad has adapted to life at St Clares, he certainly enjoys the activities.
Dad has always enjoyed drawing and painting and therefore particularly enjoys the art club, the staff are very supportive and give him encouragement to complete his paintings.
12 December 2024
Everything about the care home is very good. The staff are very caring. All of my father's physical needs and mental needs are well cared for. His care is regularly reviewed by the team and he has regular contact with his GP and other health care professionals.
20 November 2024
My wife going into a care home was a massive decision for the family. She has now been in St Clare's for 6 months and she has settled in well. All the staff have been so welcoming and helpful. Visiting has been easy and all the staff have been understanding and very cooperative. Any issues have been
promptly resolved. The extensive grounds are ideal for our regular walks.
Overall an excellent care home run by a professional and dedicated and caring team.
19 April 2024
Some lack of basic care.
Call bell left out of reach.
Drinks left out of reach.
Food not cut up.
Food on flat plate.
Spoon not given - fork is difficult to use.
Not checked after food given, often falls asleep, food cold or spilt over him.
Not shaved or given razor regularly.
Bad arm not
supported.