St Clare's Care Home

Ditchling Road, Burgess Hill RH15 0GU
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9.7 68 Reviews
  • St Clare's Care Home, Burgess Hill
St Clare’s Care Home has been purpose-built to bring all the benefits of modern and professional care to older people and wheelchair users.

Surrounded by scenic views of St George's Park, residents can achieve a relaxing lifestyle enhanced by an area of outstanding natural beauty, with much of the 250 acres accessible by wheelchair.

Pastoral care is organised to suit the individual's needs, which the Augustinian Sisters have provided as far back as 1868.
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Care Provided by St Clare's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1855 – £1855
  • Self-Funded Residential Dementia Care: £1855 – £1855
  • Self-Funded Nursing Care: £1855 – £1855
  • Self-Funded Nursing Dementia Care: £1855 – £1855
  • RESPITE Self-Funded Residential Care: £2230 – £2230
  • RESPITE Self-Funded Residential Dementia Care: £2230 – £2230
  • RESPITE Self-Funded Nursing Care: £2230 – £2230
  • RESPITE Self-Funded Nursing Dementia Care: £2230 – £2230

Updated until 2027

The price(s) shown are provided by the care home. Contact St Clare's Care Home for full pricing details and T&Cs.

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Shrimpton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Clare's Care Home Reviews (68)

9.7

St Clare's Care Home has a Review Score of 9.7 (9.712) out of 10, based on 21 reviews in the last 2 years.
Over all time St Clare's Care Home has 68 reviews.

Overall Experience
  • 56
  • 8
  • 2
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Date Published
  • 68
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Reviewer Connection to St Clare's Care Home
  • 26
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  • 4
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Total of 68, showing 1-20
Review from Caroline K (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for in St Clares for over 2 1/2 years and we have been so impressed with the level of care provided from day one. There is an abundance of carers, nurses and other staff and every single one we (as a family) have encountered are so personal, caring and professional. Dad has
been so comfortable and all his varying, and often challenging, needs satisfied. The home is clean, the food good quality and the environment is homely. Thank you all so much.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely review of our care home, it is a pleasure to care for all. The whole team appreciate your valued feedback.
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Review from Jane T (Friend of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at St Clares have been very kind and supportive during a difficult time. I am very impressed with the calmness, and so pleased to see Gillian looking so much better.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you, for your kind review of St Clare's, it is our pleasure to care for all residents.
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Review from Caroline L (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we were anxious about mum going into a nursing home but from the minute she arrived until she passed away she was treated with the utmost care and dignity. All staff regardless of their role were always smiling and their kindness was unparalleled. They looked after us as well as caring for
mum with such empathy. The nurses would come and sit and talk to us and explain clearly what was happening. The whole experience made what we were going through more bearable.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeOn Behalf of all at St Clare's, thank you for your lovely review of our care home, much appreciated.
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Review from Fiona L (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Clare's is somewhere very special indeed. The staff there as so knowledgeable, polite, respectful, kind and caring but also very smiley and positive. I cannot recommend it enough to provide comfort, dignity and care for an elderly relative or friend.
They supported us too through Mum's last days
and the nurses were honest, supportive and kind as well as medically supporting Mum so she was comfortable, calm and peaceful. Dignity is truly important to each and every member of staff. The number of staff too is great, there is always someone about and in the final days constantly someone checking in to ensure they were aware exactly what was going on to support in the right way.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely, thoughtful and kind words. The whole team appreciate your review.
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Review from R H (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Clare's Care Home provides exceptional care; professional, respectful, compassionate and friendly. It really helps, too, that the buildings are wonderful and purpose built without being clinical in appearance. When we have queries on behalf of my mother, the staff respond promptly and politely. St
Clare's should be proud of their care, and their staff. They are so valuable in a sector where they are often under-appreciated, unfortunately other care homes can't or don't meet their standards - they are a good 'benchmark'.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review, much appreciated. We are very proud of the care we provide. All reviews are valued on behalf of all the team.
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Review from Christine M (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father requires a lot of reassurance when either things don't work or he's forgotten how to use them. The staff at St. Clare's are very patient helping him to get back on track mostly with TV. His general care is excellent. Staff keep in touch very promptly if he is unwell. He enjoys the activities-
it widens his experiences.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review. Much appreciated by the whole team.
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Review from Fiona G (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff here at St Clare's enough for their kindness and care. Everyone from housekeeping, laundry, cleaning, kitchen, activities, carers, admin,and nursing staff go above and beyond to ensure residents are so well looked after. I am so glad we chose them to look after mum. Thank you
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you on behalf of the whole team here at St Clare's for your lovely review. It is our pleasure to care for your dear mum.
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Review from Andrew S (Son of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff generally very good/pleasant. Can't think of many improvements. Food could be better quality and have more variety.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review. Please check the menu for alternative options as our menus are regularly reviewed.
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Review from Hannah B (Granddaughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran appears to be beautifully looked after. She had a gad fall and broke her wrist so its a relief to have her cared for here in such clean surroundings. A comfortable room and friendly, smiley staff. It can be hard to get through on the phone to the resident but other than that it's amazing.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review of our care home, much appreciated. Best Wishes from the whole team.
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Review from J S (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is looked after very well by his team of 'regular' carers. He has a good appetite and enjoys the food prepared for him. The staff are always polite and helpful and let us know how dad has been getting on since our last visits.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your much appreciated review of our home. With best wishes from all the team.
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Review from C J (Sister of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can see that my sister is comfortable and very well cared for. I have been present at feeding times and the meals are beautifully prepared. The team are very caring and patient with my sister.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely review of our care home, it is a pleasure to care for your sister and all residents. Best wishes from the whole team.
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Review from Josh A (Son of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care that my mother and father are receiving at St Clare's Care Home, all the staff have been so caring and considerate and kind, which has helped my parents so much, and above all give me great comfort knowing they are in good care. Thank you to everyone.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your lovely review of the home. It is a pleasure for us to care for all residents.
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Review from R B (Husband of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been well looked after for over 5 years.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your review, it is our pleasure to care for your loved one. Best Wishes, from all of the team.
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Review from C R (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff at Saint Clare's showed great compassion, care and respect towards the residents. Importantly, I am updated regularly regarding the welfare and well-being of my parents. Nothing is too much trouble for them and I feel assured that my parents have kind people looking out for them.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your review of St Clare's it is our pleasure to be of service.
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Review from Debbie B (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very resistant to the thought of going to a nursing home but has settled in well. Saint Clare's has created a safe, homely space for her and I can see she's well cared for.
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Review from John P (Husband of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife moved to St Clares last Novembers and as far as I can tell her treatment and care has been beyond reproach.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind words for the team. It is our pleasure to care for your loved one. Best wishes, the whole team at St Clares.
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Review from Helen B (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited St Clarkes in a professional capacity for some years, so had no hesitation in choosing it for my mother.
Everyone has been so friendly and welcoming. Nothing has been too much trouble and we no longer need to worry about mum, as she us so well cared for.
Excellent communication and
feedback when necessary.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your very kind review of St Clare's it is a pleasure to care for your mother. Best Wishes. The whole team
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Review from A D (Wife of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the receptionist through carers, cleaners and managers, my husband received a warm welcome. Communication is excellent and timely. His room is warm and bright, and he is kept comfortable and well-nourished. He is dealt with a sympathetic and kind manner, and is able to enjoy a joke and a chat with
the wonderful carers. The nurses keep a close eye on his medical needs, and these are attended to promptly.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your review of our lovely home, and staff. Much appreciated with best wishes.
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Review from P K (Son of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased that dad has adapted to life at St Clares, he certainly enjoys the activities.
Dad has always enjoyed drawing and painting and therefore particularly enjoys the art club, the staff are very supportive and give him encouragement to complete his paintings.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you very much for your kind review of St Clare's. We are so pleased that your dad is settling in well, and enjoying activities.
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Review from Gary O (Son of Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about the care home is very good. The staff are very caring. All of my father's physical needs and mental needs are well cared for. His care is regularly reviewed by the team and he has regular contact with his GP and other health care professionals.
Reply from Karen Shrimpton, Home Manager at St Clare's Care HomeThank you for your kind review, we are pleased that the home is meeting the needs of your father and appreciate your comments.
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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for St Clare's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.712 for St Clare's Care Home is calculated as follows: ( (183 Excellents x 5) + (62 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 250 Ratings = 4.712
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Clare's Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Karen

Karen Shrimpton

Job Title: Interim Manager Joined: 2024

My name is Karen Shrimpton, I am the interim manager at St Clare's care home.


I have worked in Health and social care for the last 26 years, 16 years of these in the management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.


I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.


My qualifications are:


- NVQ 4 Registered Manager's award.
- Level 3 Practice Nurse
- Level 7 Practice Nurse
- Level 5 Diploma in Health and Social Care
- Level 7 degree in health and social care

Jula

Jula Biadora

Job Title: Deputy Manager/ Clinical Lead Joined: 2004

I graduated Bachelor of Science in Nursing in April 1995 in the Philippines and worked as a staff nurse in the Community Clinic.


I came to the UK in December 2002 and worked as a staff nurse in The Lawns Nursing Home in Kempsey, Worcester I joined St. Georges Retreat in April 2004 and worked at St Rita’s unit as a staff nurse, then moved to the newly built St. Rita’s Care Home in 2007 until June 2020 in the same role. I became a Deputy Home Manager/Clinical Lead at St. Clare’s Care Home from June 2020 until the present.


I love my job and I am passionate about care and the services offered to vulnerable people.

Marianne

Marianne Jacalne

Job Title: Clinical lead Joined: 1999

The clinical lead of St. Clare's Care Home.

Lesley

Lesley Watson

Job Title: Home Administrator Joined: 2008

I was a Manager at BT before moving to Scotland in 1999 where I worked as a Senior Support Worker for people with Learning Difficulties and the Elderly until March 2008.


I joined Augustinian Care in April 2008 at St Mary's and was the first Home Administrator. St Clare's October 2020 to date.


My role is diverse and rewarding and enables me to interact with residents, family and friends.

Frequently Asked Questions about St Clare's Care Home

What types of Care is St Clare's Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Clare's Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at St Clare's Care Home?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Clare's Care Home to the centre of Burgess Hill?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Clare's Care Home to verify any information. View our terms and conditions. St Clare's Care Home has an Enhanced Service - more info.