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St Clare's Care Home

Ditchling Road, Burgess Hill, East Sussex RH15 0GU
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St Clare's Care Home, Burgess Hill
St Clare's Care Home, Burgess Hill
St Clare's Care Home, Burgess Hill

St Clare’s Care Home has been purpose-built to bring all the benefits of modern and professional care to older people and wheelchair users.

Surrounded by scenic views of St George's Park, residents can achieve a relaxing lifestyle enhanced by an area of outstanding natural beauty, with much of the 250 acres accessible by wheelchair.

Pastoral care is organised to suit the individual's needs, which the Augustinian Sisters have provided as far back as 1868.

Care Provided by St Clare's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,855 - £1,855£2,230 - £2,230
Residential Dementia Care£1,855 - £1,855£2,230 - £2,230
Nursing Care£1,855 - £1,855£2,230 - £2,230
Nursing Dementia Care£1,855 - £1,855£2,230 - £2,230

Updated until 2027

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Shrimpton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Clare's Care Home Reviews (72)

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9.7

St Clare's Care Home has a Review Score of 9.7 (9.743) out of 10, based on 25 reviews in the last 2 years. Over all time St Clare's Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from John P (Husband of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

My wife moved to St Clares last Novembers and as far as I can tell her treatment and care has been beyond reproach.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your kind words for the team. It is our pleasure to care for your loved one. Best wishes, the whole team at St Clares.

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Review from A D (Wife of Resident) published on 7 May 2025 Submitted via Postal Card
Overall Experience

From the receptionist through carers, cleaners and managers, my husband received a warm welcome. Communication is excellent and timely. His room is warm and bright, and he is kept comfortable and well-nourished. He is dealt with a sympathetic and kind manner, and is able to enjoy a joke and a chat with the wonderful carers. The nurses keep a close eye on his medical needs, and these are attended to promptly.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your review of our lovely home, and staff. Much appreciated with best wishes.

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Review from P K (Son of Resident) published on 29 April 2025 Submitted via Postal Card
Overall Experience
We are very pleased that dad has adapted to life at St Clares, he certainly enjoys the activities.

Dad has always enjoyed drawing and painting and therefore particularly enjoys the art club, the staff are very supportive and give him encouragement to complete his paintings.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you very much for your kind review of St Clare's. We are so pleased that your dad is settling in well, and enjoying activities.

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Review from Gary O (Son of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience

Everything about the care home is very good. The staff are very caring. All of my father's physical needs and mental needs are well cared for. His care is regularly reviewed by the team and he has regular contact with his GP and other health care professionals.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for your kind review, we are pleased that the home is meeting the needs of your father and appreciate your comments.

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Review from P M (Husband of Resident) published on 20 November 2024 Submitted via Postal Card
Overall Experience
My wife going into a care home was a massive decision for the family. She has now been in St Clare's for 6 months and she has settled in well. All the staff have been so welcoming and helpful. Visiting has been easy and all the staff have been understanding and very cooperative. Any issues have been promptly resolved. The extensive grounds are ideal for our regular walks.

Overall an excellent care home run by a professional and dedicated and caring team.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you so much for your very kind review, much appreciated by the whole team.

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Review from T E (Wife of Resident) published on 19 April 2024 Submitted via Postal Card
Overall Experience
Some lack of basic care.
Call bell left out of reach.
Drinks left out of reach.
Food not cut up.
Food on flat plate.
Spoon not given - fork is difficult to use.
Not checked after food given, often falls asleep, food cold or spilt over him.
Not shaved or given razor regularly.

Bad arm not supported.

Reply from Karen Shrimpton, Home Manager at St Clare's Care Home

Thank you for speaking with me today. We will work on an improvement plan and keep communication lines open. Look forward to meeting you on Monday 22/04/2024 to discuss. Kindest regards.

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Review from Laura D (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

The staff at St Clare's Care Home provided wonderful care and support to my dad. They all appeared to genuinely care about him and it always felt like I was being so well supported by them too. The range of activities on offer and their commitment to engage residents was particularly outstanding.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you for your review, it is much appreciated. The team of St. Clare's will continue to provide the care and support up to the highest standard.

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Review from Eric J (Resident / Service User) published on 26 September 2023 Submitted via Postal Card
Overall Experience

I am well looked after but there are one or two exceptions.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you for your review and the team of St. Clare's will continue to provide the care and support you need up to the highest standard.

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Review from K S (Resident / Service User) published on 3 May 2023 Submitted via Postal Card
Overall Experience

Found staff very caring, but a little careless with certain aspects, i.e. mislaying personal laundry and some mislaid medication - all sorted out in the end.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for your review. We will endeavour to provide a good standard of care.

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Review from Sally J (Respite Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

I was very well cared for. The staff are amazing - always caring, good-humoured, fun and very patient.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for your review. It is much appreciated.

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Review from D D (Niece of Resident) published on 16 November 2022 Submitted via Website
Overall Experience
We have had a family member and family friend in the home over the past 12 months who are residents.

The location of the home is great, purpose-built, with lovely windows and parking and access surrounded by a lake and farm animals and well-tended gardens, so a positive place to stay and nice for a walk and also to visit. Care home staff are always welcoming, and the well-being and safety of the residents from my visit and contact with the front desk and kitchen staff have always been very evident and part of the culture and ethos of the care home. Care home fees are expensive, but for the level of care, services available of clothes being washed, staff care costs, food, and hairdressing services, residents have everything they need, along with a large television room. Residents are always safe, and if there are any problems or concerns, the care home manager and her team will always speak to me via phone or via email. Food is always subjective - suggestion - sandwiches should not be served as the main evening meal.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for the review. We will endeavour to maintain the standards of care the residents deserved.

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Review from R D (Daughter of Resident) published on 7 September 2022 Submitted via Postal Card
Overall Experience

Overall, I am pleased with the care my father is receiving. The staff are very friendly, capable and helpful. The food is really good, and cups of tea/coffee are available when the residents need them. My father is treated with respect, and any medical issues are addressed quickly by the nursing staff. There are many activities and also events, to which family can come.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for your review of St Clare's; it is much appreciated.

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Review from M H (Daughter of Resident) published on 18 August 2022 Submitted via Postal Card
Overall Experience

I have only very complimentary opinions - the staff are always polite, friendly and helpful whenever we visit. When we ask for yea/refreshments, they come with something for us too. Mum is always clean, dressed and content when we visit - staff are able to answer our questions or find someone who knows. Amazing staff, lovely room and fantastic facilities.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for your review. It gives us the strength to continue what we are doing for your loved ones. Your continued support is invaluable to us.

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Review from Stephen M (Son of Resident) published on 18 August 2022 Submitted via Postal Card
Overall Experience

I have always felt that St Clare's is well maintained, but more importantly, the staff provide very professional and compassionate care. My one observation is that many residents seem unoccupied. I understand a number of activities take place, but I would like to see more activities for residents as they have sufficient staffing to do so.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for the review. Your comments are much appreciated and valued. We will be introducing other activities in the home that would be suitable for each resident's needs.

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Review from A C (Sister of Resident) published on 28 July 2022 Submitted via Postal Card
Overall Experience

My sister has been here for two months. To my surprise, she settled remarkably well and has adapted to a completely new way of life. The staff have all been very caring and helpful, which I feel is the reason why She has settled. She has ear;y dementia and is not very easy to care for at times. There is a pleasant air of calm and airiness throughout the building, which has a very nice setting.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for the lovely review. We will continue to provide the best care possible for your love ones.

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Review from Stuart P (Son of Resident) published on 13 July 2022 Submitted via Postal Card
Overall Experience

My experince of St Clare's Care Home since my mother has been a resident has been a very good one. Visiting Mum has been a pleasure. All staff and management have been welcoming, and Mum has always looked clean, neat and tidy. Her room is clean, as is the dining room, and the garden is well cared for. She is very happy at St Clare's and is settling in well.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for the wonderful review for St Clare's; it is much appreciated.

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Review from Donald C (Resident / Service User) published on 11 July 2022 Submitted via Postal Card
Overall Experience
The setting is excellent, and also the atmosphere.

The meals are good and varied.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for the lovely review for St. Clare's. The team will continue to provide the best care possible to all our residents.

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Review from Linda G (Daughter of Resident) published on 1 April 2022 Submitted via Postal Card
Overall Experience

A beautiful place for my mum to spend the last phase of her life. The staff were very experienced in caring for all her needs and ours.

Reply from Judith Juan, Manager at St Clare's Care Home

Dear Linda, thank you very much for your review and kind words.

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Review from J R (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience
I have already recommended this lovely home to friends and acquaintances. It is a beautiful home, tastefully decorated with a calm, caring and peaceful atmosphere.
I shall never forget the sympathetic welcome we received on arriving at the home. My mother's room was prepared, warm, immaculately clean and nothing was too much trouble to settle her in.
We felt immediately surrounded by knowledge and understanding.
The staff are invariably helpful and kind and great attention is given to my mother's needs, her care being very much centred around her as an individual. The staff take into account and welcome any input from me as an addition to their knowledge of her.
I appreciate all the extra care that they take, for example when my mother is too sleepy to eat, her meal is given to her at a time when she is able to eat and they are happy to make her a cup of tea at any time.
It is remarkable to see how sensitively and gently the staff manage other residents and the efforts they make to encourage them to be calm, happy and engaged.

The staff endeavour to ensure that my mother is comfortable as it is possible for her to be and I am truly grateful.

Reply from Judith Juan, Manager at St Clare's Care Home

Thank you very much for the kind words. Your continued support gives us the strength to continue to give love and care to your loved ones.

Yours Sincerely,

Judith

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Review from Lisa O (Daughter of Resident) published on 18 October 2021 Submitted via Website
Overall Experience

The care provided is excellent. My mother is extremely complimentary about all the caring staff under excellent management. The carers are so warm and friendly and really cheer my mother up.

If I had to give any constructive criticism, I would recommend that all staff on reception should be as warm and friendly as two particular members of staff and their team.

Reply from Judith Juan, Manager at St Clare's Care Home
Hi Lisa, thank you very much for your review.

Kind Regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (4)

Karen Shrimpton
Karen ShrimptonJob Title:Interim ManagerJoined: 2024

My name is Karen Shrimpton, I am the interim manager at St Clare's care home.

I have worked in Health and social care for the last 26 years, 16 years of these in the management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.

I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.

My qualifications are:

- NVQ 4 Registered Manager's award.
- Level 3 Practice Nurse
- Level 7 Practice Nurse
- Level 5 Diploma in Health and Social Care

- Level 7 degree in health and social care

Jula Biadora
Jula BiadoraJob Title:Deputy Manager/ Clinical LeadJoined: 2004

I graduated Bachelor of Science in Nursing in April 1995 in the Philippines and worked as a staff nurse in the Community Clinic.

I came to the UK in December 2002 and worked as a staff nurse in The Lawns Nursing Home in Kempsey, Worcester I joined St. Georges Retreat in April 2004 and worked at St Rita’s unit as a staff nurse, then moved to the newly built St. Rita’s Care Home in 2007 until June 2020 in the same role. I became a Deputy Home Manager/Clinical Lead at St. Clare’s Care Home from June 2020 until the present.

I love my job and I am passionate about care and the services offered to vulnerable people.

Marianne Jacalne
Marianne JacalneJob Title:Clinical leadJoined: 1999

The clinical lead of St. Clare's Care Home.

Lesley Watson
Lesley WatsonJob Title:Home AdministratorJoined: 2008

I was a Manager at BT before moving to Scotland in 1999 where I worked as a Senior Support Worker for people with Learning Difficulties and the Elderly until March 2008.

I joined Augustinian Care in April 2008 at St Mary's and was the first Home Administrator. St Clare's October 2020 to date.

My role is diverse and rewarding and enables me to interact with residents, family and friends.

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