St Clare's Care Home

Ditchling Road, Burgess Hill RH15 0GU
Review Us
9.5 63 Reviews
  • St Clare's Care Home, Burgess Hill
St Clare’s Care Home has been purpose-built to bring all the benefits of modern and professional care to older people and wheelchair users.

Surrounded by scenic views of St George's Park, residents can achieve a relaxing lifestyle enhanced by an area of outstanding natural beauty, with much of the 250 acres accessible by wheelchair.

Pastoral care is organised to suit the individual's needs, which the Augustinian Sisters have provided as far back as 1868.
Show St Clare's Care Home on the Map

Care Provided by St Clare's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1782 – £1782
  • Self-Funded Residential Dementia Care: £1782 – £1782
  • Self-Funded Nursing Care: £1782 – £1782
  • Self-Funded Nursing Dementia Care: £1782 – £1782
  • RESPITE Self-Funded Residential Care: £2146 – £2146
  • RESPITE Self-Funded Residential Dementia Care: £2146 – £2146
  • RESPITE Self-Funded Nursing Care: £2146 – £2146
  • RESPITE Self-Funded Nursing Dementia Care: £2145 – £2146

Updated until 2026

These prices are only a guideline, please contact St Clare's Care Home to find out the exact price for your requirements.

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Shrimpton (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Clare's Care Home Reviews (63)

9.5

St Clare's Care Home has a Review Score of 9.5 (9.467) out of 10, based on 17 reviews in the last 2 years.
Over all time St Clare's Care Home has 63 reviews.

Overall Experience
  • 51
  • 8
  • 2
  • 2
  • 0
Date Published
  • 63
  • 3
  • 14
  • 17
  • 46
Reviewer Connection to St Clare's Care Home
  • 23
  • 11
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 61-63
Review from Caroline R (Daughter of Resident) published on 27 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Clare's looked after my Mum for 3.5 years from March 2013. She passed away a few weeks ago, but in that 3.5 years they looked after Mum brilliantly and managed her many problems from Parkinsons to Dementia with much kindness and love which made it so much easier for the rest of the family. I can't
recommend them highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine M (Sister-in-law of Resident) published on 3 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law has been a resident of St Clare's Care Home for 16 years. During this time the care has been wonderful. She is happy and safe thanks to the expert nursing care and understanding of her condition.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pamela P (Daughter of Resident) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent level of care and attendance towards my mam. A clean and healthy environment. Activities are always fun to join in with.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for St Clare's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.567 for St Clare's Care Home is calculated as follows: ( (130 Excellents x 5) + (58 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 203 Ratings = 4.567
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for St Clare's Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (4)

Karen

Karen Shrimpton

Job Title: Interim Manager Joined: 2024

My name is Karen Shrimpton, I am the interim manager at St Clare's care home.


I have worked in Health and social care for the last 26 years, 16 years of these in the management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.


I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.


My qualifications are:


- NVQ 4 Registered Manager's award.
- Level 3 Practice Nurse
- Level 7 Practice Nurse
- Level 5 Diploma in Health and Social Care
- Level 7 degree in health and social care

Jula

Jula Biadora

Job Title: Deputy Manager/ Clinical Lead Joined: 2004

I graduated Bachelor of Science in Nursing in April 1995 in the Philippines and worked as a staff nurse in the Community Clinic.


I came to the UK in December 2002 and worked as a staff nurse in The Lawns Nursing Home in Kempsey, Worcester I joined St. Georges Retreat in April 2004 and worked at St Rita’s unit as a staff nurse, then moved to the newly built St. Rita’s Care Home in 2007 until June 2020 in the same role. I became a Deputy Home Manager/Clinical Lead at St. Clare’s Care Home from June 2020 until the present.


I love my job and I am passionate about care and the services offered to vulnerable people.

Marianne

Marianne Jacalne

Job Title: Clinical lead Joined: 1999

The clinical lead of St. Clare's Care Home.

Lesley

Lesley Watson

Job Title: Home Administrator Joined: 2008

I was a Manager at BT before moving to Scotland in 1999 where I worked as a Senior Support Worker for people with Learning Difficulties and the Elderly until March 2008.


I joined Augustinian Care in April 2008 at St Mary's and was the first Home Administrator. St Clare's October 2020 to date.


My role is diverse and rewarding and enables me to interact with residents, family and friends.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Clare's Care Home to verify any information. View our terms and conditions. St Clare's Care Home has an Enhanced Service - more info.