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St Clare's Care Home

Ditchling Road, Burgess Hill, East Sussex RH15 0GU
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St Clare's Care Home, Burgess Hill
St Clare's Care Home, Burgess Hill
St Clare's Care Home, Burgess Hill

St Clare’s Care Home has been purpose-built to bring all the benefits of modern and professional care to older people and wheelchair users.

Surrounded by scenic views of St George's Park, residents can achieve a relaxing lifestyle enhanced by an area of outstanding natural beauty, with much of the 250 acres accessible by wheelchair.

Pastoral care is organised to suit the individual's needs, which the Augustinian Sisters have provided as far back as 1868.

Care Provided by St Clare's Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,855 - £1,855£2,230 - £2,230
Residential Dementia Care£1,855 - £1,855£2,230 - £2,230
Nursing Care£1,855 - £1,855£2,230 - £2,230
Nursing Dementia Care£1,855 - £1,855£2,230 - £2,230

Updated until 2027

Contact St Clare's Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Karen Shrimpton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visitors welcome

Parking

  • Parking available - Free

St Clare's Care Home Reviews (72)

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9.7

St Clare's Care Home has a Review Score of 9.7 (9.743) out of 10, based on 25 reviews in the last 2 years. Over all time St Clare's Care Home has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from S D (Wife of Resident) published on 19 July 2017 Submitted via Postal Card
Overall Experience

The home treats my husband with dignity. They cope with his mental state well and ensure that the family are kept aware of any problems. My husband was in a very poor state mentally when he moved to St Claire's Care Home. The staff show endless patience. They also cope with his complex physical needs. The rooms are always clean, the food is good and medication given under supervised conditions. He is asked if he wants to join in activities but respected when he prefers to sit quietly. The family feel blessed that St Claire's are able to look after him.

Reply from Christian Estrada, Home Manager at St Clare's Care Home

Thank you for the kind words about the staff and the way we care for your husband and the residents of St Clare's. Your positive and encouraging feedback help and motivate us to do our best for our residents for them to have valued and fulfilled lives whilst at St Clare's.

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Review from Sally L (Daughter of Resident) published on 6 July 2017 Submitted via Website
Overall Experience
My mum has lived at St Clare's for almost two years. From the first day she arrived there, she has been treated with great care, respect and love. The manager and deputy manager and their staff work tirelessly to ensure the residents' lives are as good as possible. People of differing needs live side by side successfully.
St Clare's is so different than all the other places I visited when looking for a place for my mum. It's like coming into a beautiful country hotel with a calm, caring atmosphere.
Their Summer Fair is amazing and reflects the ethos of the place - so thoughtfully planned and safe yet fun with food, music, dancing, coconut shies, archery, tombolas, Punch and Judy and lots more.

Well done St Clare's!

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Review from Joanna D (Daughter of Resident) published on 20 June 2017 Submitted via Website
Overall Experience
All residents are acknowledged as individuals within a delightfully inclusive and caring environment. The individuals' wishes and privacy are respected. At the same time every effort is made to integrate residents and to create a happy community. Great effort is made by all staff to encourage and assist residents to come together for all meals and to enjoy other activities.
Most staff appear to know the names of most residents and always try to communicate positively with individuals.
A system of staff teams and rotas works efficiently under guidance from senior management who manage to appear calm and relaxed. Visitors to St Clare's are presented with an impression of a 'happy family'.
Nursing care is excellent and referrals to doctors and other professionals very speedy if required. Communication with family members is efficient. Opinions and requests from family are taken into consideration and responded to efficiently.
A lovely setting.

I highly recommend St Clares.

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Review from J S (Daughter of Resident) published on 25 April 2017 Submitted via Postal Card
Overall Experience
Excellent care home. All the staff well trained with a good level of supervision. Everyone is very welcoming, including the kitchen and cleaning staff.

There need to be more activities as my mother spends too much time on her own in her room.

Reply from Neil Kentish, Care Director at St Clare's Care Home

Thank you for your review. We are pleased that you found the care we provide overwhelmingly excellent. The feedback you have kindly provided will help us develop a meaningful activities programme that meets the emotional and psychological needs of every resident.

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Review from Janet T (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience
I have found the staff at St Clare's Care Home to always be caring, professional and conscious of the individuality of the residents.

Standards of ambience, cleanliness and catering are extremely high.

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Review from Guy D (Son of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

A beautiful home for my mother which is staffed with wonderful, caring people.

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Review from Wendela M (Relative of Resident) published on 23 March 2017 Submitted via Postal Card
Overall Experience
Over the past 12 years, my mother and 2 aunts have been residents here and I cannot speak highly enough of the wonderful, loving care that the staff have shown my family. The staff always keep me well informed on the well being of my family which is especially important to me as I don't live in the country.

St Clare's is like a home away from home in a safe environment and breathtaking surroundings which is wheelchair friendly. The residents are treated with great dignity. Visiting my family is always a happy time.

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Review from Michael O (Son of Resident) published on 18 March 2017 Submitted via Postal Card
Overall Experience
A lovely, caring home set in beautiful grounds. You get that feeling of visiting a hotel rather than a care home when you enter, it is the same. No hint of the "classic" UK care home.
Excellent staff, decor, cleanliness and amenities.

First class.

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Review from Christina M (Daughter of Resident) published on 15 March 2017 Submitted via Website
Overall Experience

Mum has been resident at St Clare’s Care Home since December 2014. She is happy, contented and consistently well cared for by lovely, kind, compassionate staff and excellent management. Her care has been well adapted to her increasing needs, both in terms of her confusion and as she went from being very active to wheelchair bound following a stroke. The atmosphere is light, airy and sweet smelling, with plenty of sitting areas to choose from and St George’s Park is delightful. Even in the wheelchair, she occasionally takes a trip in the minibus. As her faith is important to her, the nuns visit often and bring her Communion. Each time I visit I am humbled by the kindness and attentiveness of the staff and very grateful to have found this wonderful community at St Clare’s for Mum. I recommend them highly.

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Review from Caroline R (Daughter of Resident) published on 27 September 2016 Submitted via Website
Overall Experience

St Clare's looked after my Mum for 3.5 years from March 2013. She passed away a few weeks ago, but in that 3.5 years they looked after Mum brilliantly and managed her many problems from Parkinsons to Dementia with much kindness and love which made it so much easier for the rest of the family. I can't recommend them highly enough.

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Review from Christine M (Sister-in-law of Resident) published on 3 August 2016 Submitted via Postal Card
Overall Experience

My sister-in-law has been a resident of St Clare's Care Home for 16 years. During this time the care has been wonderful. She is happy and safe thanks to the expert nursing care and understanding of her condition.

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Review from Pamela P (Daughter of Resident) published on 23 October 2015 Submitted via Postal Card
Overall Experience

Excellent level of care and attendance towards my mam. A clean and healthy environment. Activities are always fun to join in with.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (4)

Karen Shrimpton
Karen ShrimptonJob Title:Interim ManagerJoined: 2024

My name is Karen Shrimpton, I am the interim manager at St Clare's care home.

I have worked in Health and social care for the last 26 years, 16 years of these in the management of care homes - Supported living, Learning disabilities, Dementia, Residential and Acquired brain injuries.

I enjoy working with the elderly and find my role to be both rewarding and fulfilling, which in turn meets my strong values in the care sector.

My qualifications are:

- NVQ 4 Registered Manager's award.
- Level 3 Practice Nurse
- Level 7 Practice Nurse
- Level 5 Diploma in Health and Social Care

- Level 7 degree in health and social care

Jula Biadora
Jula BiadoraJob Title:Deputy Manager/ Clinical LeadJoined: 2004

I graduated Bachelor of Science in Nursing in April 1995 in the Philippines and worked as a staff nurse in the Community Clinic.

I came to the UK in December 2002 and worked as a staff nurse in The Lawns Nursing Home in Kempsey, Worcester I joined St. Georges Retreat in April 2004 and worked at St Rita’s unit as a staff nurse, then moved to the newly built St. Rita’s Care Home in 2007 until June 2020 in the same role. I became a Deputy Home Manager/Clinical Lead at St. Clare’s Care Home from June 2020 until the present.

I love my job and I am passionate about care and the services offered to vulnerable people.

Marianne Jacalne
Marianne JacalneJob Title:Clinical leadJoined: 1999

The clinical lead of St. Clare's Care Home.

Lesley Watson
Lesley WatsonJob Title:Home AdministratorJoined: 2008

I was a Manager at BT before moving to Scotland in 1999 where I worked as a Senior Support Worker for people with Learning Difficulties and the Elderly until March 2008.

I joined Augustinian Care in April 2008 at St Mary's and was the first Home Administrator. St Clare's October 2020 to date.

My role is diverse and rewarding and enables me to interact with residents, family and friends.

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