Submit a Review for Brackenfield Hall
66a Fox Lane, Frecheville, Sheffield, S12 4WU
View Full Details of Brackenfield HallLatest Reviews for Brackenfield Hall
30 October 2025
After several falls at home, I came in for restbite and decided was happy at Brackenfield and decided to become a permanent resident. The home is close to my family & friends, is very clean, comfortable and offered on site facilities and is clean, bright and comfortable this made my transition easy. I have a beautiful room that overlooks the lovely garden. I have been able to bring some of my own furniture and pictures to make it more like my own home. The meals/food are more that addiquate, plenty of choice and is hot. The laundry facilities are very good and I am able to use the salon to have my hair done, still se my own doctor as he visits weekly. The acctivities when run are good & engaging.
27 October 2025
Very friendly & approachable staff who always welcome you with a smile & a chat. The home is always clean & tidy & a nice smell to the place. Mum is nicely settled here & has had her room decorated to her liking with her own things around her.
27 October 2025
This was the first time my Mum had been looked after by someone else and the first time we had used restbite, so it was really important to us that she was well looked after and we had a good experience. Brackenfield did not let us down and we are as happy as we could be with the care and service provided. The home was clean, bright and welcoming and the staff were excellent. Everyone we met including the carers and team leaders and managers were so friendly, informative, supportive and helpful, and most importantly they were all equally great, patient, polite and caring to my mum. I would highly recommend Brackenfield Hall and they made our first experience of a carehome a perfect one.
22 October 2025
What a fantastic team of people working at Brackenfield Hall . Everyone is so friendly and approachable ,always have time for a chat ! You can tell from their attitude and manner, they do really care about the residents and treat them with respect, dignity and kindness. I am very happy to see my mother in law has settled and is really happy here. Big thank you to all the staff.
08 October 2025
My aunt has been at Brackenfield now since 2022 she has come on leaps and bounds and is really happy she has made many friends there. The food is excellent plenty of choice. Staff are outstanding always go above and beyond very friendly and make you feel welcome. The home is very clean and always smells nice when entering. Thankyou to Brackenfield your all amazing keep up the good work.
08 October 2025
I am so pleased that Mum is in such a lovely home. She has been here over 2 years now, after initially having 2 respite stays. I cannot recommend it highly enough. On arrival it always smells lovely, it's so welcoming & every member of staff always greets you with a smile & a chat. I know I can go to anyone if I have any issues & they are always resolved quickly. The carers are so kind & thoughtful & work very hard. The food is great & Mum loves the puddings. Choosing Brackenfield Hall was the best decision for Mum & as a family we're so happy that she is happy & settled here.
07 October 2025
As a family we are please my Nan is in such a comfortable and homely place. My Nan used to visit for some respite days before becoming a resident and has now been in over 2 years. All the staff are so welcoming and friendly when I have been to visit with it always looking so clean and tidy. They are always doing some form of activity too keeping residents busy and if there are ever any issues you can easily go to any staff member for help. My Nan is happier in Brackenfield as she has made friends with the other residents and staff, it was the best thing we could have done for her.
01 October 2025
Lovely clean and relaxed atmosphere. Staff I have met have all been professional and lovely. Room is very clean and tidy. Much nicer than other homes I have visited. Happy to think a special relative is being taken care of in this home.
01 October 2025
Had a afternoon at brackenfield for mum and other family members. We had a buffet and drinks. The buffet was really lovely. I would highly recommend. And as usually the staff were amazing. I cannot recommend this home enough. They go above and beyond. 5 stars from us.
18 September 2025
My mother in law was in Brackenfield for 6 years, what an amazing place it is to put your loved ones in. The atmosphere when entering the building was calm, friendly and clean and odour free. The staff couldn't do enough for her and the activities was always going on, from coffee mornings to singers and outings to various places. The home in my option is very well managed. Staff are always friendly and chatty and made me feel I was welcome
18 September 2025
We moved my Sister from another care home in sheffield as we had heard excellent reviews re Brackenfield care home at Frechville and I found the reviews correct, The cleanliness of the home is excellent and my Sister looks forward to her meals also the staff are very caring in their approach to the residents and close family of the residents. The care my sister receives is excellent really happy we moved her to Brackenfield.
18 September 2025
My family and I are deeply grateful for the wonderful care my grandparent received at Brackenfield. From the very beginning, the staff treated him with kindness, dignity, and respect. They not only provided excellent medical and personal care, but also made every effort to ensure he felt comfortable, valued, and at home. What stood out most to us was the compassion shown by the entire team. They took the time to get to know him as a person, not just as a resident. Whether it was sharing a laugh, patiently listening to his stories, or simply sitting with him when he needed company, their presence made such a difference in his final months. The facilities were always clean, safe, and welcoming, and the atmosphere felt warm and supportive. Communication with our family was clear and thoughtful-we always felt informed and reassured that he was in good hands. Our family would recommend Brackenfield to anyone!
08 September 2025
We are very happy with the care mum is receiving and all the staff who care for mum. The home is always very clean and is bright and inviting. Mum loves the meals and has been encouraged to join in with activities and has started making new friends.
05 September 2025
I've read lots of the reviews of Brackenfield Hall and I don't recognise them as being about the care home that my mum lived in for 9 months. The ground floor area always seemed nice and had a good atmosphere but totally different to the EMI unit on the 1st floor which is where my mum was. There never seemed to be enough staff to cope with the number of dementia residents. My mums room was frequently dirty and on a few occasions I found poo and incontinence pads on the floor in her room. Often the door to her room was locked but no one could tell me why that was. All of her clothes and bedding were meticulously labelled but no one seemed to take any notice of that. From day 1 none of the bedding sets I'd bought were used, they all just vanished. Fundraisers for the unit never seemed to result in any improvements and activities seemed to rarely happen.Visiting at mealtimes is strictly forbidden whereas at other care homes it is encouraged. My mum was simply neglected here.
15 August 2025
My mother moved into Brackenfield Hall on 1st September 2020 during Covid. Unfortunately we could not see the premises due to Covid restrictions so we were taking a risk. Mum needed care away from people with Dementia and this was the only home I could find where the care side was completely separate to the Dementia side. We could not have found a better home, from the care Mum was given through to the staff and management, all have been exemplary. The home is always very clean, tidy, well kept and decorated. Mum reached her 100th birthday in March and the party the staff put on for her was excellent and she thoroughly enjoyed it. Mum passed away on the 9th July and again the care and attention the staff gave was exemplary. As a family we had the comfort of knowing all the time Mum was at Brackenfield that she was being cared for and looked at after, which was a great comfort for us. We can highly recommend Brackenfield Hall to anyone who either needs care or who have dementia.
21 July 2025
Mums been In a couple of weeks and has really settled in .. made a few friends . The staff are really good with mum . They are extremely friendly and go above and beyond for all residents . The food is 5 star and mum looks forward to every meal !
21 May 2025
My mum originally came in as respite but due to circumstances my mum as ended stopping in full time. My mum loves the home and we was more than happy for her stay as all the staff are very friendly and helpful..
16 May 2025
My mother has altzeimers and she was unable to continue living at home I made the decision that she would need to go into residential care for her own safety and my piece of mind From the first time we arrived at the care home we had a positive experience The home itself is very clean and the rooms are spacious and have there own facilities The communal areas are Lovley and the grounds are well kept All the staff have a great attitude and it is noted that they all care for the residents they are looking after The administration staff have taken the time and explained everything that I needed to know At present I Am considering full time care for my mother at Brackenfield as I have noticed a vast improvement in her general health and well being. If the decision is made for full time care I will be happy for her to be cared for at Brackenfield care home. I would rate it ten out of ten
07 May 2025
My mum was at Brackenfield for the remaining years of her life. She was looked after well and her stay was made enjoyable for her by caring staff, good food and catering to her basic needs . We visited daily at Brackenfield and was always pleased with the care. Cleanliness was always paramount and in particular 3 members of the care staff work above and beyond for my mum. All staff were good and willing to help also. Thank you for all the care and support.
29 April 2025
It is almost a year since Mum moved into Brackenfield Hall as a resident and the difference this has made to her wellbeing is amazing. Mum has settled in really well and feels safe and comfortable in her new home with en-suite facilities and all her needs catered for. The staff are so caring and nothing is too much trouble for them. We are so pleased we chose Brackenfield Hall and have no hesitation in recommending this care home to anyone.
Latest Reviews for Brackenfield Hall
30 October 2025
After several falls at home, I came in for restbite and decided was happy at Brackenfield and decided to become a permanent resident. The home is close to my family & friends, is very clean, comfortable and offered on site facilities and is clean, bright and comfortable this made my transition easy. I have a beautiful room that overlooks the lovely garden. I have been able to bring some of my own furniture and pictures to make it more like my own home. The meals/food are more that addiquate, plenty of choice and is hot. The laundry facilities are very good and I am able to use the salon to have my hair done, still se my own doctor as he visits weekly. The acctivities when run are good & engaging.
27 October 2025
Very friendly & approachable staff who always welcome you with a smile & a chat. The home is always clean & tidy & a nice smell to the place. Mum is nicely settled here & has had her room decorated to her liking with her own things around her.
27 October 2025
This was the first time my Mum had been looked after by someone else and the first time we had used restbite, so it was really important to us that she was well looked after and we had a good experience. Brackenfield did not let us down and we are as happy as we could be with the care and service provided. The home was clean, bright and welcoming and the staff were excellent. Everyone we met including the carers and team leaders and managers were so friendly, informative, supportive and helpful, and most importantly they were all equally great, patient, polite and caring to my mum. I would highly recommend Brackenfield Hall and they made our first experience of a carehome a perfect one.
22 October 2025
What a fantastic team of people working at Brackenfield Hall . Everyone is so friendly and approachable ,always have time for a chat ! You can tell from their attitude and manner, they do really care about the residents and treat them with respect, dignity and kindness. I am very happy to see my mother in law has settled and is really happy here. Big thank you to all the staff.
08 October 2025
My aunt has been at Brackenfield now since 2022 she has come on leaps and bounds and is really happy she has made many friends there. The food is excellent plenty of choice. Staff are outstanding always go above and beyond very friendly and make you feel welcome. The home is very clean and always smells nice when entering. Thankyou to Brackenfield your all amazing keep up the good work.
08 October 2025
I am so pleased that Mum is in such a lovely home. She has been here over 2 years now, after initially having 2 respite stays. I cannot recommend it highly enough. On arrival it always smells lovely, it's so welcoming & every member of staff always greets you with a smile & a chat. I know I can go to anyone if I have any issues & they are always resolved quickly. The carers are so kind & thoughtful & work very hard. The food is great & Mum loves the puddings. Choosing Brackenfield Hall was the best decision for Mum & as a family we're so happy that she is happy & settled here.
07 October 2025
As a family we are please my Nan is in such a comfortable and homely place. My Nan used to visit for some respite days before becoming a resident and has now been in over 2 years. All the staff are so welcoming and friendly when I have been to visit with it always looking so clean and tidy. They are always doing some form of activity too keeping residents busy and if there are ever any issues you can easily go to any staff member for help. My Nan is happier in Brackenfield as she has made friends with the other residents and staff, it was the best thing we could have done for her.
01 October 2025
Lovely clean and relaxed atmosphere. Staff I have met have all been professional and lovely. Room is very clean and tidy. Much nicer than other homes I have visited. Happy to think a special relative is being taken care of in this home.
01 October 2025
Had a afternoon at brackenfield for mum and other family members. We had a buffet and drinks. The buffet was really lovely. I would highly recommend. And as usually the staff were amazing. I cannot recommend this home enough. They go above and beyond. 5 stars from us.
18 September 2025
My mother in law was in Brackenfield for 6 years, what an amazing place it is to put your loved ones in. The atmosphere when entering the building was calm, friendly and clean and odour free. The staff couldn't do enough for her and the activities was always going on, from coffee mornings to singers and outings to various places. The home in my option is very well managed. Staff are always friendly and chatty and made me feel I was welcome
18 September 2025
We moved my Sister from another care home in sheffield as we had heard excellent reviews re Brackenfield care home at Frechville and I found the reviews correct, The cleanliness of the home is excellent and my Sister looks forward to her meals also the staff are very caring in their approach to the residents and close family of the residents. The care my sister receives is excellent really happy we moved her to Brackenfield.
18 September 2025
My family and I are deeply grateful for the wonderful care my grandparent received at Brackenfield. From the very beginning, the staff treated him with kindness, dignity, and respect. They not only provided excellent medical and personal care, but also made every effort to ensure he felt comfortable, valued, and at home. What stood out most to us was the compassion shown by the entire team. They took the time to get to know him as a person, not just as a resident. Whether it was sharing a laugh, patiently listening to his stories, or simply sitting with him when he needed company, their presence made such a difference in his final months. The facilities were always clean, safe, and welcoming, and the atmosphere felt warm and supportive. Communication with our family was clear and thoughtful-we always felt informed and reassured that he was in good hands. Our family would recommend Brackenfield to anyone!
08 September 2025
We are very happy with the care mum is receiving and all the staff who care for mum. The home is always very clean and is bright and inviting. Mum loves the meals and has been encouraged to join in with activities and has started making new friends.
05 September 2025
I've read lots of the reviews of Brackenfield Hall and I don't recognise them as being about the care home that my mum lived in for 9 months. The ground floor area always seemed nice and had a good atmosphere but totally different to the EMI unit on the 1st floor which is where my mum was. There never seemed to be enough staff to cope with the number of dementia residents. My mums room was frequently dirty and on a few occasions I found poo and incontinence pads on the floor in her room. Often the door to her room was locked but no one could tell me why that was. All of her clothes and bedding were meticulously labelled but no one seemed to take any notice of that. From day 1 none of the bedding sets I'd bought were used, they all just vanished. Fundraisers for the unit never seemed to result in any improvements and activities seemed to rarely happen.Visiting at mealtimes is strictly forbidden whereas at other care homes it is encouraged. My mum was simply neglected here.
15 August 2025
My mother moved into Brackenfield Hall on 1st September 2020 during Covid. Unfortunately we could not see the premises due to Covid restrictions so we were taking a risk. Mum needed care away from people with Dementia and this was the only home I could find where the care side was completely separate to the Dementia side. We could not have found a better home, from the care Mum was given through to the staff and management, all have been exemplary. The home is always very clean, tidy, well kept and decorated. Mum reached her 100th birthday in March and the party the staff put on for her was excellent and she thoroughly enjoyed it. Mum passed away on the 9th July and again the care and attention the staff gave was exemplary. As a family we had the comfort of knowing all the time Mum was at Brackenfield that she was being cared for and looked at after, which was a great comfort for us. We can highly recommend Brackenfield Hall to anyone who either needs care or who have dementia.
21 July 2025
Mums been In a couple of weeks and has really settled in .. made a few friends . The staff are really good with mum . They are extremely friendly and go above and beyond for all residents . The food is 5 star and mum looks forward to every meal !
21 May 2025
My mum originally came in as respite but due to circumstances my mum as ended stopping in full time. My mum loves the home and we was more than happy for her stay as all the staff are very friendly and helpful..
16 May 2025
My mother has altzeimers and she was unable to continue living at home I made the decision that she would need to go into residential care for her own safety and my piece of mind From the first time we arrived at the care home we had a positive experience The home itself is very clean and the rooms are spacious and have there own facilities The communal areas are Lovley and the grounds are well kept All the staff have a great attitude and it is noted that they all care for the residents they are looking after The administration staff have taken the time and explained everything that I needed to know At present I Am considering full time care for my mother at Brackenfield as I have noticed a vast improvement in her general health and well being. If the decision is made for full time care I will be happy for her to be cared for at Brackenfield care home. I would rate it ten out of ten
07 May 2025
My mum was at Brackenfield for the remaining years of her life. She was looked after well and her stay was made enjoyable for her by caring staff, good food and catering to her basic needs . We visited daily at Brackenfield and was always pleased with the care. Cleanliness was always paramount and in particular 3 members of the care staff work above and beyond for my mum. All staff were good and willing to help also. Thank you for all the care and support.
29 April 2025
It is almost a year since Mum moved into Brackenfield Hall as a resident and the difference this has made to her wellbeing is amazing. Mum has settled in really well and feels safe and comfortable in her new home with en-suite facilities and all her needs catered for. The staff are so caring and nothing is too much trouble for them. We are so pleased we chose Brackenfield Hall and have no hesitation in recommending this care home to anyone.