Brackenfield Hall

66a Fox Lane, Frecheville, Sheffield S12 4WU

Brackenfield Hall in Frecheville, Sheffield offers residential and dementia care, operated by Anchor which was named Best Care Home Operator at the 2015 Care Awards. Customers receive personalised care in safe and supportive surroundings by an experienced, highly trained care team. Each of the 60 single en-suite rooms has a TV/DVD players and mini fridge provided and various facilities such as WiFi and a beauty salon are available, helping customers to feel at home.

The care team get to know customers and work with them to organise stimulating activities which match individual and group interests, both in the care home as well as in the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally sourced and seasonal ingredients where possible by highly trained chefs and kitchen staff.

As one of England’s largest not-for-profit providers of housing and care for those over 55 years of age, Anchor reinvests money made back into its properties to maintain and raise standards and exceed expectations.

Group: Anchor

Person in charge: Donna Ashton (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Stroke

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Pets by arrangement • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Directions:

Brackenfield Hall is close to local amenities and services including:

Local shops and eating establishments are within a mile.
Frecheville Community Centre is within a mile of Brackenfield Hall.
There are doctor's surgeries within a mile.
The nearest hospital is the Northern General Hospital which is within five miles.

Latest Care Quality Commission* Report on Brackenfield Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.7 (maximum of 10) for Brackenfield Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Brackenfield Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.594 for Brackenfield Hall is calculated as follows: ( (44 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 69 Ratings = 4.594

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.083 Points relating to the number of positive Reviews for Brackenfield Hall is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12 Target = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.7 Brackenfield Hall has a Review Score of 8.7 (8.677) from 6 Reviews


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brackenfield Hall?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brackenfield Hall

  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1

Mainly good care given, problems solved but some problems re-occurring as sometimes have to ask more than twice for things to be done. In my opinion, not enough staff sometimes.

How likely would you be to recommend Brackenfield Hall? Extremely Likely

Overall Standard

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Average Rating:   3.8 out of 5

Jerome Wright, Digital Marketing Apprentice at Brackenfield Hall responded to this review on 04 May 2018:

Thank you for taking the time to provide feedback on Brackenfield Hall Care Home. We regularly review staffing in all our homes, based on our resident’s dependency and, when required, we increase this accordingly to ensure they receive the appropriate level of care.

Overall very happy with everything, lovely staff, lovely facilities and, most of all, we know our Dad is being cared for to an excellent standard. Thank you.

How likely would you be to recommend Brackenfield Hall? Extremely Likely

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Average Rating:   5 out of 5

I find the care home friendly, welcoming and caring towards my mum. Everything is clean and tidy, the only criticism I would have is that overnight there is only one carer on duty and feel this puts a strain on this person, otherwise everything is fine.

How likely would you be to recommend Brackenfield Hall? Extremely Likely

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Average Rating:   4.5 out of 5

Donna Ashton, Home Manager at Brackenfield Hall responded to this review on 27 Apr 2018:

Thank you for taking the time to provide feedback on Brackenfield Hall care home. We regularly review staffing in all our homes, based on our resident's dependency and, when required, we increase this accordingly to ensure they always receive the appropriate level of care.

Excellent care home, very clean, excellent building upkeep and maintenance. Got 4 stars for food. Mum has got dementia but is very happy and cheerful. Mum is 94 years old. They have games and karaoke regularly and a singer/entertainer regularly. They are taken out for a meal or other suitable venue regularly. They have coffee mornings.

How likely would you be to recommend Brackenfield Hall? Extremely Likely

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Average Rating:   4.7 out of 5

Staff treat my Mum with respect and dignity. I have peace of mind knowing my Mum is cared for at all times and lives in a safe environment.

How likely would you be to recommend Brackenfield Hall? Extremely Likely

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Average Rating:   4.6 out of 5

My friend was lonely and confused and a danger in her own home. She was terrified of going into care but she is now relaxed fit and happy. She is well fed, she was living on chocolate and buns before she moved so she loves the 'proper food' she talks to everyone and they talk to her. She has her own room with en suite but she spends most of her time in the communal lounge, she forgets most things but meal times but the 'girls' gently jolly her along. She is relaxed and contented for the first time in years. Thank you all.

How likely would you be to recommend Brackenfield Hall? Extremely Likely

Overall Standard

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Treated with Dignity

Food & Drink

Staff

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Value for Money

Average Rating:   5 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 23 May 2018

We currently have one vacancy for care. For further details, please contact Brackenfield Hall directly.

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Anchor

Date: Thursday 01 Feb 2018

more details

December 2017

CQC rated Good December 2017

Recipient: Brackenfield Hall

Date: Tuesday 19 Dec 2017

more details

March 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brackenfield Hall