Submit a Review for Barchester Cepen Lodge Care Home
West Cepen Way, Chippenham, SN14 6UZ
View Full Details of Barchester Cepen Lodge Care HomeLatest Reviews for Barchester Cepen Lodge Care Home
02 July 2025
Mum is very happy living at Cepen Lodge and family are usually able to visit her on a regular basis. However, it is very reassuring to know, as we have seen, that when we are away on holiday or unable to visit for other reasons, Mum's care and engagement with activities is well led and supported by the staff team. This is so important to us as Mum can find communication difficult but stimulation from dining with other residents & other social situations and activities hugely beneficial to her. Thank you to all the Cepen Lodge Team.
27 June 2025
My husband has recently been there for two weeks respite I can't thank the staff enough for their kindness and care given to him , as he has dementia and many health problems They encouraged him to join in with a couple of activities going on , which was great Food and accommodations was great All the staff were so kind to me too, informing me of everything to do with my husbands health and needs Will definitely be happy to take him there again, when I need a rest A big thank you to everyone at Cepen Lodge
09 May 2025
Very welcoming environment, especially reception. Reception staff always welcoming & helpful. Activities staff lovely and enthusiastic. Room & communal areas always pristine. Staff on the floors bit more variable but generally very kind. It is sometimes difficult to find staff on the floor. Sometimes a few of them are sitting by residents just scrolling through their phone, which seems a bit unprofessional. Otherwise all great - thank you.
07 May 2025
I really enjoyed my weeks stay - no problems whatsoever.
06 May 2025
We had a lovely lunch today lemon chicken, mash and veg. Dad prefers everything separate (rather than like a stew). He loves the fruit at the start rather than soup. Maybe over summer they could have salads? Dad loves all the puddings.
02 May 2025
All staff are amazing! Dad received care & kindness at all times. He is treated with respect. He is greeted by his name, the staff go the extra mile & genuinely care for the residents. Maintenance/cleanliness & catering are all top notch - it seems to be an amazing team of like-minded staff giving their best to the care of elderly & vulnerable. The family is so pleased that our dad lives at Cepen Lodge. Thank you!
23 April 2025
Always a friendly atmosphere, I visit regularly to see my friend who has lived at Cepen Lodge for the past year.
05 March 2025
My wife is a resident of Cepen Lodge care home and has been for two years. Cepen Lodge really is home from home, the staff are truly amazing, nothing is too much trouble. My wife frequently attends the activities that take place at Cepen which is so good for her. I would highly recommend this home to anyone.
30 January 2025
Following recent surgery, I spent 2 weeks respite care at Cepen Lodge. One of the best decisions I have made! Arriving at the home I immediately felt part of a genuinely caring community. All the staff were wonderful, caring and professional. The accommodation was of a high standard, the food was excellent and the activities for residents enjoyable and varied. I was sad to leave, and should I need respite or longer-term care in the future, I would choose Cepen Lodge without hesitation. Thank you to all the staff and residents for making my stay so enjoyable and life-affirming.
19 December 2024
Both my father-in-law and mother-in-law are residents at Barchester Cepen Lodge Care Home. During the last eight months, they received excellent care from the care team. They both have medical issues and the staff have been very engaged in their care needs and ensuring that their local GP has all of the relevant details of their medical conditions. The staff are very supportive of our loved ones in their care and also to our wider family wishes, comments and requests Rooms are spotless, communal areas are beautiful and social events are numerous and well-attended both by residents and their families We could not wish for a better environment for our family members to live in. Great management team, care team, social team, chefs and housekeeping. Keep up the great work Cepen Lodge.
16 December 2024
My wife is very well cared for here at Barchester Cepen Lodge Care Home, such that I don't have any worries about her welfare or her health which takes a lot of pressure from myself as I am not very mobile now.
01 November 2024
Am very happy with the care my mother is having.
14 October 2024
I cannot praise the staff at Cepen Lodge enough. They are always friendly, polite and helpful. I have the comfort in knowing they all know my mum and do an excellent job meeting her needs. The daily activities are great and I love seeing my mum getting involved. I have peace of mind knowing Mum is well cared for, safe and happy.
23 July 2024
I found the staff very friendly and approachable, they looked after my friend very well, the premises is very much to a high standard and I would recommend the establishment to anyone who is looking for a home for themselves or a loved one.
23 July 2024
Each time we visit, the staff are very friendly and accommodating. Grandma is a lot bright in herself and seems to have settled in well here. There are always lots of activities for her to do and she is always clean and dressed nicely when we see her. The facilities are also of a high standard.
12 July 2024
My friend had been living at Barchester Cepen Lodge Care Home for many years but sadly, passed away last month. When I had visited her, I found the home very welcoming, clean and the staff exceptionally kind and friendly. And my friend always commented on how happy she was here and what lovely activities the home offered. I wouldn't hesitate to recommend Cepen Lodge to anyone and I shall miss visiting.
04 July 2024
Cepen Lodge is like a 5-star hotel and the care staff are attentive, very friendly but highly professional. They have a genuine desire to make all residents and their visitors feel welcome. There are plenty of activities on offer if you would like to join in or enjoy the peace of your own highly spacious and comfortable room.
17 June 2024
I arrived at Barchester Cepen Lodge Care Home from hospital on Tuesday 30th April 2024 as a resident, where I joined my wife, who had been admitted as a resident a few days earlier. I/we have been treated with dignity throughout my/our time at Barchester Cepen Lodge Care Home and have found all members of staff to be most helpful, good-natured and most patient with their residents' care/ I/we are very happy here and plan to stay at this nursing home.
17 June 2024
Both my parents have recently been at Barchester Cepen Lodge Care Home for respite care after hospital stays. Although the whole family were a little anxious about such a big change, it was made very easy and stress-free by friendly, caring and professional staff. In a very short time, my parents have become very familiar with their surroundings and all the wonderful people who help care for them. In fact, they love it so much they have decided to make it their permanent home.
17 June 2024
Everything we had hoped for and more. It is a wonderful nursing home.
Latest Reviews for Barchester Cepen Lodge Care Home
02 July 2025
Mum is very happy living at Cepen Lodge and family are usually able to visit her on a regular basis. However, it is very reassuring to know, as we have seen, that when we are away on holiday or unable to visit for other reasons, Mum's care and engagement with activities is well led and supported by the staff team. This is so important to us as Mum can find communication difficult but stimulation from dining with other residents & other social situations and activities hugely beneficial to her. Thank you to all the Cepen Lodge Team.
27 June 2025
My husband has recently been there for two weeks respite I can't thank the staff enough for their kindness and care given to him , as he has dementia and many health problems They encouraged him to join in with a couple of activities going on , which was great Food and accommodations was great All the staff were so kind to me too, informing me of everything to do with my husbands health and needs Will definitely be happy to take him there again, when I need a rest A big thank you to everyone at Cepen Lodge
09 May 2025
Very welcoming environment, especially reception. Reception staff always welcoming & helpful. Activities staff lovely and enthusiastic. Room & communal areas always pristine. Staff on the floors bit more variable but generally very kind. It is sometimes difficult to find staff on the floor. Sometimes a few of them are sitting by residents just scrolling through their phone, which seems a bit unprofessional. Otherwise all great - thank you.
07 May 2025
I really enjoyed my weeks stay - no problems whatsoever.
06 May 2025
We had a lovely lunch today lemon chicken, mash and veg. Dad prefers everything separate (rather than like a stew). He loves the fruit at the start rather than soup. Maybe over summer they could have salads? Dad loves all the puddings.
02 May 2025
All staff are amazing! Dad received care & kindness at all times. He is treated with respect. He is greeted by his name, the staff go the extra mile & genuinely care for the residents. Maintenance/cleanliness & catering are all top notch - it seems to be an amazing team of like-minded staff giving their best to the care of elderly & vulnerable. The family is so pleased that our dad lives at Cepen Lodge. Thank you!
23 April 2025
Always a friendly atmosphere, I visit regularly to see my friend who has lived at Cepen Lodge for the past year.
05 March 2025
My wife is a resident of Cepen Lodge care home and has been for two years. Cepen Lodge really is home from home, the staff are truly amazing, nothing is too much trouble. My wife frequently attends the activities that take place at Cepen which is so good for her. I would highly recommend this home to anyone.
30 January 2025
Following recent surgery, I spent 2 weeks respite care at Cepen Lodge. One of the best decisions I have made! Arriving at the home I immediately felt part of a genuinely caring community. All the staff were wonderful, caring and professional. The accommodation was of a high standard, the food was excellent and the activities for residents enjoyable and varied. I was sad to leave, and should I need respite or longer-term care in the future, I would choose Cepen Lodge without hesitation. Thank you to all the staff and residents for making my stay so enjoyable and life-affirming.
19 December 2024
Both my father-in-law and mother-in-law are residents at Barchester Cepen Lodge Care Home. During the last eight months, they received excellent care from the care team. They both have medical issues and the staff have been very engaged in their care needs and ensuring that their local GP has all of the relevant details of their medical conditions. The staff are very supportive of our loved ones in their care and also to our wider family wishes, comments and requests Rooms are spotless, communal areas are beautiful and social events are numerous and well-attended both by residents and their families We could not wish for a better environment for our family members to live in. Great management team, care team, social team, chefs and housekeeping. Keep up the great work Cepen Lodge.
16 December 2024
My wife is very well cared for here at Barchester Cepen Lodge Care Home, such that I don't have any worries about her welfare or her health which takes a lot of pressure from myself as I am not very mobile now.
01 November 2024
Am very happy with the care my mother is having.
14 October 2024
I cannot praise the staff at Cepen Lodge enough. They are always friendly, polite and helpful. I have the comfort in knowing they all know my mum and do an excellent job meeting her needs. The daily activities are great and I love seeing my mum getting involved. I have peace of mind knowing Mum is well cared for, safe and happy.
23 July 2024
I found the staff very friendly and approachable, they looked after my friend very well, the premises is very much to a high standard and I would recommend the establishment to anyone who is looking for a home for themselves or a loved one.
23 July 2024
Each time we visit, the staff are very friendly and accommodating. Grandma is a lot bright in herself and seems to have settled in well here. There are always lots of activities for her to do and she is always clean and dressed nicely when we see her. The facilities are also of a high standard.
12 July 2024
My friend had been living at Barchester Cepen Lodge Care Home for many years but sadly, passed away last month. When I had visited her, I found the home very welcoming, clean and the staff exceptionally kind and friendly. And my friend always commented on how happy she was here and what lovely activities the home offered. I wouldn't hesitate to recommend Cepen Lodge to anyone and I shall miss visiting.
04 July 2024
Cepen Lodge is like a 5-star hotel and the care staff are attentive, very friendly but highly professional. They have a genuine desire to make all residents and their visitors feel welcome. There are plenty of activities on offer if you would like to join in or enjoy the peace of your own highly spacious and comfortable room.
17 June 2024
I arrived at Barchester Cepen Lodge Care Home from hospital on Tuesday 30th April 2024 as a resident, where I joined my wife, who had been admitted as a resident a few days earlier. I/we have been treated with dignity throughout my/our time at Barchester Cepen Lodge Care Home and have found all members of staff to be most helpful, good-natured and most patient with their residents' care/ I/we are very happy here and plan to stay at this nursing home.
17 June 2024
Both my parents have recently been at Barchester Cepen Lodge Care Home for respite care after hospital stays. Although the whole family were a little anxious about such a big change, it was made very easy and stress-free by friendly, caring and professional staff. In a very short time, my parents have become very familiar with their surroundings and all the wonderful people who help care for them. In fact, they love it so much they have decided to make it their permanent home.
17 June 2024
Everything we had hoped for and more. It is a wonderful nursing home.