Submit a Review for Clare Court Care Home - Avery Healthcare
Clinton Street, Winson Green, Birmingham, B18 4BJ
View Full Details of Clare Court Care Home - Avery HealthcareLatest Reviews for Clare Court Care Home - Avery Healthcare
26 February 2025
My mom had been at Clare Court for almost 4 years. She fought many stages of dementia and was always treated with utmost dignity and respect. The last few weeks leading to my mom's passing have been challenging. The nursery team have been amazing and although in the end, my mom stayed in hospital for her final days the nursing team put a plan together immediately after I approached them so that she could be cared for pallatively if it was needed. They were so supportive and understanding. I thank them all. The whole team in Clare Court.
23 January 2025
In my opinion, this was a very good home for my dad. He stayed in there for three years. They made his stay over the duration of his time. His time was comfortable and relaxed and they made sure he was very well looked after.
09 September 2024
The staff are very helpful, very kind and understanding. You can go to them if you have any worries, you can ask to talk about anything to do with home or relatives that stay. They keep you informed on things happening. My Mom is well looked after, I know I can go talk about anything if need be. I'm so happy with the care and home staff.
05 July 2024
Not fit for purpose. Staff needs training, care is poor overall. Seems like a prison. Poor management. The service user was just left in their chair with little support. Wasn't even able to get a footstool to elevate the resident's swollen feet. Was told to buy our own footstool.
03 May 2024
I am very pleased with my Mom's care at Clare Court. She is treated with respect and dignity. The staff are very caring and considerate towards her and us. The communal room is welcoming and stimulating. The reception staff and manager are always helpful and friendly. It makes such a difference to visit Mom. Thank you.
12 April 2024
Every time I visit I receive a warm welcome. The staff are lovely and caring. Clare Court Care has a lovely atmosphere, it is clean, spacious and bright. Every time I leave, I feel reassured that my father is being taken good care of.
12 April 2024
Staff are open and listen to questions/feedback and try hard to help. They show care which is appreciated. Negative: smell of building isn't pleasant. Nan, at times, seems isolated and room is quiet with no stimulation.
02 April 2024
The Care Home staff at Clare Court are always very friendly and helpful when I come to see my Mum. She seems happy with the carers and does not mention anything bad at all. So, all is good in my view.
29 March 2024
The reception staff are excellent in assisting myself and my wife, especially one in particular. My sister-in-law is well looked after in all departments despite her mobility being restricted (her age is 91 years). Management, especially one in particular, are easy to communicate with and handles any questions very efficiently.
27 February 2024
I would like to thank the activity team at Clare Court. They have, from the offset, encouraged my mum to be involved with social activities at her care home. In doing so, this has enabled my mother to feel part of a nurturing and caring environment, which in turn has supported her emotional well-being. The activity team are a wonderful asset to my mother's journey!
26 February 2024
I would like to thank all the staff at Clare Court for caring for my grandmother. I visit the home weekly with my daughter who looks forward to visiting her great-grandmother and also the staff. They always make us feel welcome and are always accommodating. It is so nice to see my grandmother in a warm and nurturing environment. As a family member, it is reassuring to know when you leave a loved one they remain happy in their care home.
15 February 2024
I would like to thank senior nurse on Chelmsley Floor and all her care staff for the good care they provide my great grandmother whe she requested it. My great grandmother worries about her health, but the nursing staff will always attend to her and reassure her. It is so nice to see this as this demonstrates how, with theur support, my great grandmother is able to settled and progress in her care journey.
13 February 2024
My aunt has been living at Clare Court for a few months. I am impressed with the quality of care that she has received. The care staff are very attentive to her needs. My aunt is making lovely progress and feels part of the caring environment she lives in. It has been nice to see how staff engage with my auth and her also engage with them.
06 February 2024
I wanted to say that I am really enjoying living at Clare Court. I did not initally want to leave my own home, but now I am at Clare Court, I am happy. The staff are really nice and take time to care and talk to me. I had a really nice birthday in December and also a lovely Christmas. This would not have been possible if it was not for the wonderful staff and management, oh and the great chef and his staff. Thank you very much.
06 February 2024
My grandmother has recently moved into Clare Court. She is really enjoying her stay. The nursing staff and care staff really do a great job to care for my grandmother. This care is really helping her to adjust and settle really well.
25 January 2024
The care home is very clean and inviting. Their staff look after the residents really well.
15 January 2024
Very happy with the care given by staff, including housekeeping. Very clean, fresh smelling and welcoming environment. Accidents and personal care dealt with to a very high standard. There is always an adequate supply of handwash, paper towels and sanitary supplies in the service users' rooms. Care and attention is given according to needs. Staff adapt very quickly to the needs as they change. Family members are made to feel welcome and regular updates are given.
15 January 2024
Really lovely Christmas vibe at Clare Court. The Christmas gift box for residents was a super idea and well received. Mother-in-law's carpet has recently been changed, this is greatly appreciated. First floor activities room being re-purposed, I hope this is still going to be accessible to residents and their families.
09 January 2024
Warm, clean home with friendly and caring staff. Two members of staff are great.
21 December 2023
My auntie came into the home in July 2023. She loves it here, the staff are so lovely and nothing is too much trouble, they are always on hand to assist. Food is excellent, she has her hair done and the dentist comes in. I really cannot say a bad word about the home. She does arts and crafts, which she enjoys. They also have a chiropodist that comes in, which is a godsend.
Latest Reviews for Clare Court Care Home - Avery Healthcare
26 February 2025
My mom had been at Clare Court for almost 4 years. She fought many stages of dementia and was always treated with utmost dignity and respect. The last few weeks leading to my mom's passing have been challenging. The nursery team have been amazing and although in the end, my mom stayed in hospital for her final days the nursing team put a plan together immediately after I approached them so that she could be cared for pallatively if it was needed. They were so supportive and understanding. I thank them all. The whole team in Clare Court.
23 January 2025
In my opinion, this was a very good home for my dad. He stayed in there for three years. They made his stay over the duration of his time. His time was comfortable and relaxed and they made sure he was very well looked after.
09 September 2024
The staff are very helpful, very kind and understanding. You can go to them if you have any worries, you can ask to talk about anything to do with home or relatives that stay. They keep you informed on things happening. My Mom is well looked after, I know I can go talk about anything if need be. I'm so happy with the care and home staff.
05 July 2024
Not fit for purpose. Staff needs training, care is poor overall. Seems like a prison. Poor management. The service user was just left in their chair with little support. Wasn't even able to get a footstool to elevate the resident's swollen feet. Was told to buy our own footstool.
03 May 2024
I am very pleased with my Mom's care at Clare Court. She is treated with respect and dignity. The staff are very caring and considerate towards her and us. The communal room is welcoming and stimulating. The reception staff and manager are always helpful and friendly. It makes such a difference to visit Mom. Thank you.
12 April 2024
Every time I visit I receive a warm welcome. The staff are lovely and caring. Clare Court Care has a lovely atmosphere, it is clean, spacious and bright. Every time I leave, I feel reassured that my father is being taken good care of.
12 April 2024
Staff are open and listen to questions/feedback and try hard to help. They show care which is appreciated. Negative: smell of building isn't pleasant. Nan, at times, seems isolated and room is quiet with no stimulation.
02 April 2024
The Care Home staff at Clare Court are always very friendly and helpful when I come to see my Mum. She seems happy with the carers and does not mention anything bad at all. So, all is good in my view.
29 March 2024
The reception staff are excellent in assisting myself and my wife, especially one in particular. My sister-in-law is well looked after in all departments despite her mobility being restricted (her age is 91 years). Management, especially one in particular, are easy to communicate with and handles any questions very efficiently.
27 February 2024
I would like to thank the activity team at Clare Court. They have, from the offset, encouraged my mum to be involved with social activities at her care home. In doing so, this has enabled my mother to feel part of a nurturing and caring environment, which in turn has supported her emotional well-being. The activity team are a wonderful asset to my mother's journey!
26 February 2024
I would like to thank all the staff at Clare Court for caring for my grandmother. I visit the home weekly with my daughter who looks forward to visiting her great-grandmother and also the staff. They always make us feel welcome and are always accommodating. It is so nice to see my grandmother in a warm and nurturing environment. As a family member, it is reassuring to know when you leave a loved one they remain happy in their care home.
15 February 2024
I would like to thank senior nurse on Chelmsley Floor and all her care staff for the good care they provide my great grandmother whe she requested it. My great grandmother worries about her health, but the nursing staff will always attend to her and reassure her. It is so nice to see this as this demonstrates how, with theur support, my great grandmother is able to settled and progress in her care journey.
13 February 2024
My aunt has been living at Clare Court for a few months. I am impressed with the quality of care that she has received. The care staff are very attentive to her needs. My aunt is making lovely progress and feels part of the caring environment she lives in. It has been nice to see how staff engage with my auth and her also engage with them.
06 February 2024
I wanted to say that I am really enjoying living at Clare Court. I did not initally want to leave my own home, but now I am at Clare Court, I am happy. The staff are really nice and take time to care and talk to me. I had a really nice birthday in December and also a lovely Christmas. This would not have been possible if it was not for the wonderful staff and management, oh and the great chef and his staff. Thank you very much.
06 February 2024
My grandmother has recently moved into Clare Court. She is really enjoying her stay. The nursing staff and care staff really do a great job to care for my grandmother. This care is really helping her to adjust and settle really well.
25 January 2024
The care home is very clean and inviting. Their staff look after the residents really well.
15 January 2024
Very happy with the care given by staff, including housekeeping. Very clean, fresh smelling and welcoming environment. Accidents and personal care dealt with to a very high standard. There is always an adequate supply of handwash, paper towels and sanitary supplies in the service users' rooms. Care and attention is given according to needs. Staff adapt very quickly to the needs as they change. Family members are made to feel welcome and regular updates are given.
15 January 2024
Really lovely Christmas vibe at Clare Court. The Christmas gift box for residents was a super idea and well received. Mother-in-law's carpet has recently been changed, this is greatly appreciated. First floor activities room being re-purposed, I hope this is still going to be accessible to residents and their families.
09 January 2024
Warm, clean home with friendly and caring staff. Two members of staff are great.
21 December 2023
My auntie came into the home in July 2023. She loves it here, the staff are so lovely and nothing is too much trouble, they are always on hand to assist. Food is excellent, she has her hair done and the dentist comes in. I really cannot say a bad word about the home. She does arts and crafts, which she enjoys. They also have a chiropodist that comes in, which is a godsend.