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- Clare Court Care Home - Avery Healthcare







Clare Court is an award-winning care home in Birmingham that provides residential, dementia, respite and nursing care in a diverse resident community. Embracing the rich cultural diversity of Birmingham, the home warmly welcomes residents from various backgrounds.
Situated just half a mile from Birmingham City Hospital, Clare Court ensures exceptional care and support by a well-trained staff dedicated to celebrating the lives of each resident. The culturally diverse staff at...
Care Provided by Clare Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
Funding & Fees
Weekly Charges per Person
Residential Dementia Private : from £950 per week
Nursing private (Exclusive of FNC): from £1200 per week
RESPITE CARE: We have a minimum stay of 2 weeks and a £100 uplift on the weekly fee will be
applied.
*All Costs are dependent on a care needs assessment.
The price(s) shown are provided by the care home. Contact Clare Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Clare Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Natalie Newell(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (80)
Clare Court Care Home - Avery Healthcare Reviews (70)
Clare Court Care Home - Avery Healthcare has a Review Score of 8.6 (8.633) out of 10, based on 6 reviews in the last 2 years.
Over all time Clare Court Care Home - Avery Healthcare has 70 reviews.
It was with great pleasure to see the cleanliness of the place with wonderful and helpful management and staff. The response time was great for our needs and requirements. It's just brilliant to have no worries or concerns as this is handled so good by the people who run the organisation.
Thank you for your five star review. We're delighted to hear that you were impressed by the cleanliness of our home and the support provided by our management and staff team. It's wonderful to know that our responsiveness and care have given you peace of mind. We truly appreciate your feedback
All the staff at Clare Court are very polite and friendly and supportive I cant fault the care my Auntie has had if she has an accident they will phone me and let me . She has 3 meals a day and there is always a menu for you to view to see what meals are on for that day . I cant fault Clare Court at all
Thank you for your wonderful review. Were delighted to hear that youve been so pleased with the care and support your auntie receives at Clare Court. Its especially reassuring to know that our team keeps you informed and that you value the meals and overall service we provide. Your kind words mean a great deal to us and will be shared with the team.
It is comforting to know that your mom is well looked after, and comfortable in her surroundings. The staff are very good and show a lot of care and respect to both my mum and the other residents. Whenever I visit, it is always the same high standard of care.
Thank you for your lovely feedback. We're so pleased to hear that your mum feels comfortable and well cared for, and that you consistently experience the same high standard when you visit. Your kind words mean a great deal to our team.
My mom had been at Clare Court for almost 4 years. She fought many stages of dementia and was always treated with utmost dignity and respect. The last few weeks leading to my mom's passing have been challenging. The nursery team have been amazing and although in the end, my mom stayed in hospital for her final days the nursing team put a plan together immediately after I approached them so that she could be cared for pallatively if it was needed. They were so supportive and understanding. I thank them all. The whole team in Clare Court.
In my opinion, this was a very good home for my dad. He stayed in there for three years. They made his stay over the duration of his time. His time was comfortable and relaxed and they made sure he was very well looked after.
The staff are very helpful, very kind and understanding. You can go to them if you have any worries, you can ask to talk about anything to do with home or relatives that stay. They keep you informed on things happening. My Mom is well looked after, I know I can go talk about anything if need be. I'm so happy with the care and home staff.
Not fit for purpose. Staff needs training, care is poor overall. Seems like a prison. Poor management. The service user was just left in their chair with little support. Wasn't even able to get a footstool to elevate the resident's swollen feet. Was told to buy our own footstool.
I am very pleased with my Mom's care at Clare Court. She is treated with respect and dignity. The staff are very caring and considerate towards her and us. The communal room is welcoming and stimulating. The reception staff and manager are always helpful and friendly. It makes such a difference to visit Mom. Thank you.
Negative: smell of building isn't pleasant. Nan, at times, seems isolated and room is quiet with no stimulation.
Every time I visit I receive a warm welcome. The staff are lovely and caring. Clare Court Care has a lovely atmosphere, it is clean, spacious and bright. Every time I leave, I feel reassured that my father is being taken good care of.
The Care Home staff at Clare Court are always very friendly and helpful when I come to see my Mum. She seems happy with the carers and does not mention anything bad at all. So, all is good in my view.
My sister-in-law is well looked after in all departments despite her mobility being restricted (her age is 91 years).
Management, especially one in particular, are easy to communicate with and handles any questions very efficiently.
I would like to thank the activity team at Clare Court. They have, from the offset, encouraged my mum to be involved with social activities at her care home. In doing so, this has enabled my mother to feel part of a nurturing and caring environment, which in turn has supported her emotional well-being. The activity team are a wonderful asset to my mother's journey!
I would like to thank all the staff at Clare Court for caring for my grandmother. I visit the home weekly with my daughter who looks forward to visiting her great-grandmother and also the staff. They always make us feel welcome and are always accommodating. It is so nice to see my grandmother in a warm and nurturing environment. As a family member, it is reassuring to know when you leave a loved one they remain happy in their care home.
I would like to thank senior nurse on Chelmsley Floor and all her care staff for the good care they provide my great grandmother whe she requested it. My great grandmother worries about her health, but the nursing staff will always attend to her and reassure her. It is so nice to see this as this demonstrates how, with theur support, my great grandmother is able to settled and progress in her care journey.
My aunt has been living at Clare Court for a few months. I am impressed with the quality of care that she has received. The care staff are very attentive to her needs. My aunt is making lovely progress and feels part of the caring environment she lives in. It has been nice to see how staff engage with my auth and her also engage with them.
My grandmother has recently moved into Clare Court. She is really enjoying her stay. The nursing staff and care staff really do a great job to care for my grandmother. This care is really helping her to adjust and settle really well.
I wanted to say that I am really enjoying living at Clare Court. I did not initally want to leave my own home, but now I am at Clare Court, I am happy. The staff are really nice and take time to care and talk to me. I had a really nice birthday in December and also a lovely Christmas. This would not have been possible if it was not for the wonderful staff and management, oh and the great chef and his staff. Thank you very much.
The care home is very clean and inviting. Their staff look after the residents really well.
Really lovely Christmas vibe at Clare Court. The Christmas gift box for residents was a super idea and well received. Mother-in-law's carpet has recently been changed, this is greatly appreciated. First floor activities room being re-purposed, I hope this is still going to be accessible to residents and their families.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 July 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Clare Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Clare Court Care Home - Avery Healthcare.
Meet the Team (9)

Natalie Newell is the Registered Manager at Clare Court Care Home and is committed to providing high-quality, person-centred care in a safe, supportive and welcoming environment. She leads the team with professionalism, compassion and a strong focus on dignity, respect and individual choice.
Natalie works closely with residents, families and staff to ensure care is tailored to each person’s needs and delivered to consistently high standards. She is passionate about continuous improvement and staff development and takes pride in creating a positive culture where residents feel valued, listened to and at home.

Chetna Modasia is the dedicated Administrator at Clare Court Care Home, playing a vital role in ensuring the smooth day-to-day running of the service. She is often the first point of contact for families, professionals and visitors, and is known for her welcoming manner, efficiency and attention to detail.
Chetna supports residents and staff by managing administrative processes with care and professionalism, helping to ensure that Clare Court operates to high standards and remains a well-organised, supportive environment. She takes pride in providing clear communication and compassionate support to families, helping them feel informed, reassured and confident in the care their loved ones receive.

Seth Mensah is the dedicated Chef at Clare Court Care Home, where he plays a key role in supporting residents’ health, happiness, and wellbeing through nutritious, freshly prepared meals every day. With a strong passion for food and care, Seth takes pride in cooking with fresh ingredients to create balanced, flavourful dishes that cater to individual dietary needs, cultural preferences, and medical requirements.
Working closely with care staff, Seth ensures every meal is not only nourishing but also enjoyable, helping residents maintain independence, dignity, and a positive relationship with food. His commitment to fresh food, high standards of hygiene, and resident satisfaction makes him a valued member of the Clare Court team.

Janette Jones is a valued member of the team at Clare Court Care Home, responsible for maintaining a clean, safe and comfortable environment for residents, visitors and staff. She takes great pride in her work and understands the importance of cleanliness in supporting residents’ health, wellbeing and dignity.
Janette is known for her reliability, attention to detail and friendly presence within the home. Her commitment helps ensure that Clare Court remains a welcoming and pleasant place for residents to live and feel at home.

Shirin Begum is a dedicated Senior Carer at Clare Court Care Home, known for her calm, supportive approach and strong commitment to person-centred care. She works closely with residents to ensure their individual needs, preferences, and routines are respected at all times. Shirin takes pride in promoting dignity, independence, and emotional well-being, creating a reassuring and homely environment for those in her care.
In her senior role, Shirin supports and mentors care staff, contributes to care planning, and helps maintain high standards across the home. Her attention to detail, compassionate nature, and consistent professionalism make her a highly valued and trusted member of the Clare Court team.

Shirin Begum is a dedicated Senior Carer at Clare Court Care Home, known for her calm, supportive approach and strong commitment to person-centred care. She works closely with residents to ensure their individual needs, preferences, and routines are respected at all times. Shirin takes pride in promoting dignity, independence, and emotional well-being, creating a reassuring and homely environment for those in her care.
In her senior role, Shirin supports and mentors care staff, contributes to care planning, and helps maintain high standards across the home. Her attention to detail, compassionate nature, and consistent professionalism make her a highly valued and trusted member of the Clare Court team.

Tracey Martin is an experienced Senior Carer at Clare Court Care Home who plays a key role in leading and supporting the care team. She is passionate about delivering high-quality, person-centred care and ensuring residents feel safe, respected, and comfortable in their home. Tracey is approachable and proactive, always ready to provide guidance and practical support to colleagues.
She assists with overseeing daily care delivery, contributes to care planning, and helps ensure a safe and welcoming environment for residents and their families. Tracey’s dedication, leadership, and hands-on approach make her an integral and respected member of the Clare Court team.

Janette Jones is a valued member of the team at Clare Court Care Home, responsible for maintaining a clean, safe and comfortable environment for residents, visitors and staff. She takes great pride in her work and understands the importance of cleanliness in supporting residents’ health, wellbeing and dignity.
Janette is known for her reliability, attention to detail and friendly presence within the home. Her commitment helps ensure that Clare Court remains a welcoming and pleasant place for residents to live and feel at home.

Nisha Chahal is an Activity Assistant at Clare Court Care Home and plays an important role in supporting residents’ wellbeing through meaningful and engaging activities. She works closely with residents to encourage participation, promote social interaction and support individual interests and abilities.
Nisha brings enthusiasm, kindness and creativity to her role, helping to create a positive and stimulating environment where residents can enjoy their day, build confidence and feel connected.
Frequently Asked Questions about Clare Court Care Home - Avery Healthcare
What types of Care is Clare Court Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Clare Court Care Home - Avery Healthcare have?
There are 80 Single Rooms.
What are the Facilities & Services at Clare Court Care Home - Avery Healthcare?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room are some of the Facilities & Services.
How far is Clare Court Care Home - Avery Healthcare to the centre of Birmingham?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
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