Clare Court Care Home - Avery Healthcare

The most recent was her glasses cord, which taken and replaced with a shoe lace. I have now bought a new very colourful cord, will wait to see if that goes missing. I think someone is spoiling the standards of the home by taking things from vunerable people.

It was with great pleasure to see the cleanliness of the place with wonderful and helpful management and staff. The response time was great for our needs and requirements. It's just brilliant to have no worries or concerns as this is handled so good by the people who run the organisation.

All the staff at Clare Court are very polite and friendly and supportive I cant fault the care my Auntie has had if she has an accident they will phone me and let me . She has 3 meals a day and there is always a menu for you to view to see what meals are on for that day . I cant fault Clare Court at all

It is comforting to know that your mom is well looked after, and comfortable in her surroundings. The staff are very good and show a lot of care and respect to both my mum and the other residents. Whenever I visit, it is always the same high standard of care.

My mom had been at Clare Court for almost 4 years. She fought many stages of dementia and was always treated with utmost dignity and respect. The last few weeks leading to my mom's passing have been challenging. The nursery team have been amazing and although in the end, my mom stayed in hospital for her final days the nursing team put a plan together immediately after I approached them so that she could be cared for pallatively if it was needed. They were so supportive and understanding. I thank them all. The whole team in Clare Court.

In my opinion, this was a very good home for my dad. He stayed in there for three years. They made his stay over the duration of his time. His time was comfortable and relaxed and they made sure he was very well looked after.

The staff are very helpful, very kind and understanding. You can go to them if you have any worries, you can ask to talk about anything to do with home or relatives that stay. They keep you informed on things happening. My Mom is well looked after, I know I can go talk about anything if need be. I'm so happy with the care and home staff.

Not fit for purpose. Staff needs training, care is poor overall. Seems like a prison. Poor management. The service user was just left in their chair with little support. Wasn't even able to get a footstool to elevate the resident's swollen feet. Was told to buy our own footstool.

I am very pleased with my Mom's care at Clare Court. She is treated with respect and dignity. The staff are very caring and considerate towards her and us. The communal room is welcoming and stimulating. The reception staff and manager are always helpful and friendly. It makes such a difference to visit Mom. Thank you.

Negative: smell of building isn't pleasant. Nan, at times, seems isolated and room is quiet with no stimulation.

Every time I visit I receive a warm welcome. The staff are lovely and caring. Clare Court Care has a lovely atmosphere, it is clean, spacious and bright. Every time I leave, I feel reassured that my father is being taken good care of.

The Care Home staff at Clare Court are always very friendly and helpful when I come to see my Mum. She seems happy with the carers and does not mention anything bad at all. So, all is good in my view.

Management, especially one in particular, are easy to communicate with and handles any questions very efficiently.

I would like to thank the activity team at Clare Court. They have, from the offset, encouraged my mum to be involved with social activities at her care home. In doing so, this has enabled my mother to feel part of a nurturing and caring environment, which in turn has supported her emotional well-being. The activity team are a wonderful asset to my mother's journey!

I would like to thank all the staff at Clare Court for caring for my grandmother. I visit the home weekly with my daughter who looks forward to visiting her great-grandmother and also the staff. They always make us feel welcome and are always accommodating. It is so nice to see my grandmother in a warm and nurturing environment. As a family member, it is reassuring to know when you leave a loved one they remain happy in their care home.

I would like to thank senior nurse on Chelmsley Floor and all her care staff for the good care they provide my great grandmother whe she requested it. My great grandmother worries about her health, but the nursing staff will always attend to her and reassure her. It is so nice to see this as this demonstrates how, with theur support, my great grandmother is able to settled and progress in her care journey.

My aunt has been living at Clare Court for a few months. I am impressed with the quality of care that she has received. The care staff are very attentive to her needs. My aunt is making lovely progress and feels part of the caring environment she lives in. It has been nice to see how staff engage with my auth and her also engage with them.

My grandmother has recently moved into Clare Court. She is really enjoying her stay. The nursing staff and care staff really do a great job to care for my grandmother. This care is really helping her to adjust and settle really well.

I wanted to say that I am really enjoying living at Clare Court. I did not initally want to leave my own home, but now I am at Clare Court, I am happy. The staff are really nice and take time to care and talk to me. I had a really nice birthday in December and also a lovely Christmas. This would not have been possible if it was not for the wonderful staff and management, oh and the great chef and his staff. Thank you very much.

The care home is very clean and inviting. Their staff look after the residents really well.