Clare Court Care Home - Avery Healthcare

Clinton Street, Winson Green, Birmingham B18 4BJ
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8.4 69 Reviews
  • Clare Court Care Home - Avery Healthcare, Birmingham
Clare Court is an award-winning care home in Birmingham that provides residential, dementia, respite and nursing care in a diverse resident community. Embracing the rich cultural diversity of Birmingham, the home warmly welcomes residents from various backgrounds.

Situated just half a mile from Birmingham City Hospital, Clare Court ensures exceptional care and support by a well-trained staff dedicated to celebrating the lives of each resident. The culturally diverse staff at the nursing home in Birmingham speak multiple languages, including Urdu, Punjabi, Mirpuri, French, Polish and Russian, reflecting the rich Asian, Caribbean and European cultural heritage and ensuring every resident feels at home. The home also offers community outreach, such as visits from the local Guru Nanak temple in Smethwick for Sikh residents.

Couples and companions seeking to continue their care journey together find a supportive environment at Clare Court.

Clare Court features a large, comfortable lounge and dining areas for socialising and engaging. The facility offers a variety of activities and designated quiet areas for those who seek a more peaceful environment. All bedrooms are fully furnished and come with walk-in showers, while residents are encouraged to personalise their space with cherished items. In addition, the home features its hair salon.

Families are encouraged to visit at their convenience, and regular visits to local places and groups foster a sense of connection with the broader community. Shared activities, encompassing art, culinary pursuits, and language engagement, facilitate a smooth settling-in process, ensuring residents forge friendships.

Care Provided by Clare Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £950
  • Self-Funded Residential Dementia Care: from £950
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200

Residential Private : from £950 per week
Residential Dementia Private : from £950 per week
Nursing private (Exclusive of FNC): from £1200 per week
RESPITE CARE: We have a minimum stay of 2 weeks and a £100 uplift on the weekly fee will be
applied.
*All Costs are dependent on a care needs assessment.

These prices are only a guideline, please contact Clare Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Clare Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Clare Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Natalie Newell (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (80)

Clare Court Care Home - Avery Healthcare Reviews (69)

8.4

Clare Court Care Home - Avery Healthcare has a Review Score of 8.4 (8.432) out of 10, based on 10 reviews in the last 2 years.
Over all time Clare Court Care Home - Avery Healthcare has 69 reviews.

Overall Experience
  • 48
  • 16
  • 2
  • 0
  • 3
Date Published
  • 69
  • 1
  • 1
  • 10
  • 59
Reviewer Connection to Clare Court Care Home - Avery Healthcare
  • 20
  • 13
  • 6
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 61-69
Review from James O (Husband of Resident) published on 6 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, very caring staff. Rooms very good, very good cleaners, overall excellent.
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Review from Malcolm G (Son of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care by a lovely team.
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Review from Susan G (Daughter-in-law of Resident) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with my mother-in-law's care and our whole experience at Clare Court.
The rooms are bright, clean and attractively decorated.
The staff are friendly and caring.
We could not ask for better.
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Review from M G (Niece of Resident) published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall good, good standard of hygiene and clean facilities.
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Review from Elizabeth B (Friend of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very friendly and helpful. Everything was very clean.
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Review from U B (Sister of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the domestic staff very friendly and will do anything to assist.
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Review from Ruth C (Relative of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is well looked after.
Staff are very friendly, prepared to discuss any concerns, improvement since Avery took over.
Manager demands high standards of all her staff.
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Review from Naomi L (Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really satisfied with home, the young people here really care for me.
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Review from L M (Relative of Resident) published on 8 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The welcome I receive from the staff at the home is always warm and friendly. I observe smiling residents and staff. Rooms are clean and spacious and have their own bathroom. The staff are able to answer all of my questions and the manager is always around and approachable. Great food and there always
seems plenty of it. Entertainment is varied and enjoyed by the residents.
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Current Review Score: 8.4 (8.432)

Overview of Review Score

The Review Score of 8.4 (8.432) out of 10 for Clare Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.169 for Clare Court Care Home - Avery Healthcare is calculated as follows: ( (57 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 118 Ratings = 4.169
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.263 Points relating to the number of positive Reviews for Clare Court Care Home - Avery Healthcare is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 9 Positive Reviews ÷ 16 = 0.563
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jul 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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Meet the Team (9)

Natalie

Natalie Newell

Job Title: Registered Manager Joined: 2025

Natalie Newell is the Registered Manager at Clare Court Care Home and is committed to providing high-quality, person-centred care in a safe, supportive and welcoming environment. She leads the team with professionalism, compassion and a strong focus on dignity, respect and individual choice.


Natalie works closely with residents, families and staff to ensure care is tailored to each person’s needs and delivered to consistently high standards. She is passionate about continuous improvement and staff development and takes pride in creating a positive culture where residents feel valued, listened to and at home.

Chetna

Chetna Modasia

Job Title: Administrator Joined: 2024

Chetna Modasia is the dedicated Administrator at Clare Court Care Home, playing a vital role in ensuring the smooth day-to-day running of the service. She is often the first point of contact for families, professionals and visitors, and is known for her welcoming manner, efficiency and attention to detail.


Chetna supports residents and staff by managing administrative processes with care and professionalism, helping to ensure that Clare Court operates to high standards and remains a well-organised, supportive environment. She takes pride in providing clear communication and compassionate support to families, helping them feel informed, reassured and confident in the care their loved ones receive.

Seth

Seth Mensah

Job Title: Head Chef Joined: 2025

Seth Mensah is the dedicated Chef at Clare Court Care Home, where he plays a key role in supporting residents’ health, happiness, and wellbeing through nutritious, freshly prepared meals every day. With a strong passion for food and care, Seth takes pride in cooking with fresh ingredients to create balanced, flavourful dishes that cater to individual dietary needs, cultural preferences, and medical requirements.


Working closely with care staff, Seth ensures every meal is not only nourishing but also enjoyable, helping residents maintain independence, dignity, and a positive relationship with food. His commitment to fresh food, high standards of hygiene, and resident satisfaction makes him a valued member of the Clare Court team.

Janette

Janette Jones

Job Title: Cleaning Assistance Joined: 2020

Janette Jones is a valued member of the team at Clare Court Care Home, responsible for maintaining a clean, safe and comfortable environment for residents, visitors and staff. She takes great pride in her work and understands the importance of cleanliness in supporting residents’ health, wellbeing and dignity.


Janette is known for her reliability, attention to detail and friendly presence within the home. Her commitment helps ensure that Clare Court remains a welcoming and pleasant place for residents to live and feel at home.

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Shirin Begum

Job Title: Senior Carer Joined: 2021

Shirin Begum is a dedicated Senior Carer at Clare Court Care Home, known for her calm, supportive approach and strong commitment to person-centred care. She works closely with residents to ensure their individual needs, preferences, and routines are respected at all times. Shirin takes pride in promoting dignity, independence, and emotional well-being, creating a reassuring and homely environment for those in her care.


In her senior role, Shirin supports and mentors care staff, contributes to care planning, and helps maintain high standards across the home. Her attention to detail, compassionate nature, and consistent professionalism make her a highly valued and trusted member of the Clare Court team.

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Shirin Begum

Job Title: Senior Carer Joined: 2021

Shirin Begum is a dedicated Senior Carer at Clare Court Care Home, known for her calm, supportive approach and strong commitment to person-centred care. She works closely with residents to ensure their individual needs, preferences, and routines are respected at all times. Shirin takes pride in promoting dignity, independence, and emotional well-being, creating a reassuring and homely environment for those in her care.


In her senior role, Shirin supports and mentors care staff, contributes to care planning, and helps maintain high standards across the home. Her attention to detail, compassionate nature, and consistent professionalism make her a highly valued and trusted member of the Clare Court team.

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Tracey Martin

Job Title: Senior Carer Joined: 2015

Tracey Martin is an experienced Senior Carer at Clare Court Care Home who plays a key role in leading and supporting the care team. She is passionate about delivering high-quality, person-centred care and ensuring residents feel safe, respected, and comfortable in their home. Tracey is approachable and proactive, always ready to provide guidance and practical support to colleagues.


She assists with overseeing daily care delivery, contributes to care planning, and helps ensure a safe and welcoming environment for residents and their families. Tracey’s dedication, leadership, and hands-on approach make her an integral and respected member of the Clare Court team.

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Janette Jones

Job Title: Cleaning Assistance Joined: 2020

Janette Jones is a valued member of the team at Clare Court Care Home, responsible for maintaining a clean, safe and comfortable environment for residents, visitors and staff. She takes great pride in her work and understands the importance of cleanliness in supporting residents’ health, wellbeing and dignity.


Janette is known for her reliability, attention to detail and friendly presence within the home. Her commitment helps ensure that Clare Court remains a welcoming and pleasant place for residents to live and feel at home.

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Nisha Chahal

Job Title: Activity Assistant Joined: 2021

Nisha Chahal is an Activity Assistant at Clare Court Care Home and plays an important role in supporting residents’ wellbeing through meaningful and engaging activities. She works closely with residents to encourage participation, promote social interaction and support individual interests and abilities.


Nisha brings enthusiasm, kindness and creativity to her role, helping to create a positive and stimulating environment where residents can enjoy their day, build confidence and feel connected.

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