Submit a Review for Aran Court Care Home - Avery Healthcare
Braymoor Road, Tile Cross, Birmingham, B33 0LR
View Full Details of Aran Court Care Home - Avery HealthcareLatest Reviews for Aran Court Care Home - Avery Healthcare
07 August 2025
Aran Court is a very welcoming home. The Management team have an open door policy and are happy to engage with the residents and their families. The nurses and carers deliver excellent care and will always explain anything about your care that you wish to discuss The home is decorated to a high standard with several areas allocated to the residents and their families to use. There are always activities taking place and weekly excursions to local areas. There is a lovely garden with a garden room and a pagoda to enjoy There is always something delicious on the menu but if you do fancy something different the chef is happy to accommodate There is a professional laundry service on site with a great team taking care of everyone's washing. The home is kept spotlessly clean and maintained by a wonderful team of housekeepers and maintenance team. Aran Court offers excellent care and support for all of the residents.
06 August 2025
Mom had dementia and sadly has now passed away. There was very little in the way of stimulation; admittedly towards the end of her life she was in bed and did not respond but when she was able to go into the residential lounge there was limited stimulation. On many occasions we had to alert the manager that no staff were present in the lounge ( a requirement given that all of the residents had dementia) - when staff were present they did not , seemingly, interact with the residents, they were focussed on their phones. Mom had a MRI Scan and we constantly enquired whether the results had been received; always the answer was no. I have since found out that the results were sent to another location on the 17th April. Aran Court worked with them so I fail to understand why these results were not known by Aran Court. I am chasing this up through the head office. I would question the staff to resident ratio on the dementia unit.
08 May 2025
Overall experience at Aran Court has been excellent! Staff, communication brilliant. The only thing on a daily basis, would be his main meal, very large portion, possibly too much, all vegetables are huge, could definitely do with being chopped up into smaller pieces please.
08 May 2025
From the initial contact on the phone to enquire, we have had the most supportive people around us, in this huge family change. We feel like Avon Court has become an extension of our family and friends! Only thing would be the meals, very large and vegetables really need to be chopped up smaller.
14 March 2025
The lady walked us round prior to mum arriving & was delightful, happy & engaging. Since mum has been there another lady has been superb as have others. Nothing has been too much & they have really helped mum settle.
22 January 2025
Such a lovely care home. Can't fault anything, nothing is too much trouble. The staff go above and beyond, really caring. Would recommend it, outstanding.
28 November 2023
Aran Court is an extremely welcoming environment where you are met with smiles from the moment you walk through the doors. There is an air of contentment throughout the building and staff are always willing to help and reassure both residents and visitors without hesitation. Any queries or problems are dealt with swiftly and there is a level of transparency evident in all decisions made. I would certainly recommend this care home to any relatives looking for 'live in' care.
22 November 2023
A warm and friendly home. Always made to feel welcome. Excellent care staff. Very helpful and considerate to all residents. Highly recommend this home and the brilliant work they do.
22 September 2023
My experience was good, but one woman stood above the rest. Kind, caring, polite, hard-working and a great personality. On the second floor, she works in the office. I've cared for my friend for 34 years voluntarily. She has probably been the best when you go through life some people are not great but one staff member, she was a real team winner.
10 August 2023
Our mother came to Aran Court a few weeks ago. She has come on leaps and bounds. The staff have helped greatly to settle her into a different routine and way of life. She seems to be completely happy and has a smile on her face the majority of the time. Lovely care home and lovely staff.
07 August 2023
What a relief it is to have our precious Mum in such a safe and caring environment. Staff and facilities are superb, particularly from hardworking activities staff and nurses. Even reception staff engage fully with residents and go out of their way to show support, interest and compassion to residents and their visitors. Thank you all!
21 July 2023
My mother was transferred to Aran Court Care Home from hospital in February and was a resident there until she passed away in May. Throughout Mum's stay I was very impressed and reassured that she was receiving excellent care. All staff showed great kindness to Mum and were very attentive and proactive in her care, swiftly identifying her needs and putting actions in place to address them. Communication between staff and myself was very good - I was kept well-informed and any queries I had were addressed promptly. From the minute we stepped into the reception area Mum's family and friends were greeted with smiles and made to feel welcome; nothing seemed to be too much trouble and there was always a feeling of calm, warmth and friendliness. I would not hesitate to recommend Aran Court Care Home and am very grateful to everyone there that Mum was able to spend the final months of her life in such a pleasant, caring and happy environment.
18 July 2023
Management and caregivers are very good. Housekeeping and catering staff are very approachable if there are any problems. All staff and management are very pleasant and make you feel welcome and always ask visitors if they are ok.
17 July 2023
Mostly very good. Some improvements like cutting food small. Don't lose clothes.
13 July 2023
My mum gets the proper care now and me and my partner are very pleased with the care.
03 July 2023
After my mother was moved from the hospital to the care home without our knowledge it was refreshing to speak to a receptionist who was friendly, informative and courteous. On attending the care home, I found it to be clean, facilities and security to be very good.
15 June 2023
Our mum spent a month in Aran Court for much-needed respite care. The staff were excellent, caring, respectful and kind. Dad visited Mum every day and was made very welcome with lots of tea! Thank you, Aran Court.
01 June 2023
Such a great home, warm and welcoming. There are always fun activities happening or trips out. Walking around and the staff always say hello and the residents look so happy. I love the coffee morning, there's are always fresh pastries.
23 March 2023
Comfortable, well-appointed room, very good quality meals. Dedicated, caring and compassionate staff have helped mum settle in and have kept me updated with her progress. Wide range of regular activities for residents which mum has gotten involved in and enjoyed. Very grateful mum is in your care!
11 January 2023
My father moved into Aran Court in March 2022 and resided there until he passed away in December 2022. The care, kindness and compassion shown was excellent. The staff exceeded all expectations and showed genuine affection for my dad. Communication and support by the office staff was superb. I would not hesitate to recommend Aran Court Care Home.
Latest Reviews for Aran Court Care Home - Avery Healthcare
07 August 2025
Aran Court is a very welcoming home. The Management team have an open door policy and are happy to engage with the residents and their families. The nurses and carers deliver excellent care and will always explain anything about your care that you wish to discuss The home is decorated to a high standard with several areas allocated to the residents and their families to use. There are always activities taking place and weekly excursions to local areas. There is a lovely garden with a garden room and a pagoda to enjoy There is always something delicious on the menu but if you do fancy something different the chef is happy to accommodate There is a professional laundry service on site with a great team taking care of everyone's washing. The home is kept spotlessly clean and maintained by a wonderful team of housekeepers and maintenance team. Aran Court offers excellent care and support for all of the residents.
06 August 2025
Mom had dementia and sadly has now passed away. There was very little in the way of stimulation; admittedly towards the end of her life she was in bed and did not respond but when she was able to go into the residential lounge there was limited stimulation. On many occasions we had to alert the manager that no staff were present in the lounge ( a requirement given that all of the residents had dementia) - when staff were present they did not , seemingly, interact with the residents, they were focussed on their phones. Mom had a MRI Scan and we constantly enquired whether the results had been received; always the answer was no. I have since found out that the results were sent to another location on the 17th April. Aran Court worked with them so I fail to understand why these results were not known by Aran Court. I am chasing this up through the head office. I would question the staff to resident ratio on the dementia unit.
08 May 2025
Overall experience at Aran Court has been excellent! Staff, communication brilliant. The only thing on a daily basis, would be his main meal, very large portion, possibly too much, all vegetables are huge, could definitely do with being chopped up into smaller pieces please.
08 May 2025
From the initial contact on the phone to enquire, we have had the most supportive people around us, in this huge family change. We feel like Avon Court has become an extension of our family and friends! Only thing would be the meals, very large and vegetables really need to be chopped up smaller.
14 March 2025
The lady walked us round prior to mum arriving & was delightful, happy & engaging. Since mum has been there another lady has been superb as have others. Nothing has been too much & they have really helped mum settle.
22 January 2025
Such a lovely care home. Can't fault anything, nothing is too much trouble. The staff go above and beyond, really caring. Would recommend it, outstanding.
28 November 2023
Aran Court is an extremely welcoming environment where you are met with smiles from the moment you walk through the doors. There is an air of contentment throughout the building and staff are always willing to help and reassure both residents and visitors without hesitation. Any queries or problems are dealt with swiftly and there is a level of transparency evident in all decisions made. I would certainly recommend this care home to any relatives looking for 'live in' care.
22 November 2023
A warm and friendly home. Always made to feel welcome. Excellent care staff. Very helpful and considerate to all residents. Highly recommend this home and the brilliant work they do.
22 September 2023
My experience was good, but one woman stood above the rest. Kind, caring, polite, hard-working and a great personality. On the second floor, she works in the office. I've cared for my friend for 34 years voluntarily. She has probably been the best when you go through life some people are not great but one staff member, she was a real team winner.
10 August 2023
Our mother came to Aran Court a few weeks ago. She has come on leaps and bounds. The staff have helped greatly to settle her into a different routine and way of life. She seems to be completely happy and has a smile on her face the majority of the time. Lovely care home and lovely staff.
07 August 2023
What a relief it is to have our precious Mum in such a safe and caring environment. Staff and facilities are superb, particularly from hardworking activities staff and nurses. Even reception staff engage fully with residents and go out of their way to show support, interest and compassion to residents and their visitors. Thank you all!
21 July 2023
My mother was transferred to Aran Court Care Home from hospital in February and was a resident there until she passed away in May. Throughout Mum's stay I was very impressed and reassured that she was receiving excellent care. All staff showed great kindness to Mum and were very attentive and proactive in her care, swiftly identifying her needs and putting actions in place to address them. Communication between staff and myself was very good - I was kept well-informed and any queries I had were addressed promptly. From the minute we stepped into the reception area Mum's family and friends were greeted with smiles and made to feel welcome; nothing seemed to be too much trouble and there was always a feeling of calm, warmth and friendliness. I would not hesitate to recommend Aran Court Care Home and am very grateful to everyone there that Mum was able to spend the final months of her life in such a pleasant, caring and happy environment.
18 July 2023
Management and caregivers are very good. Housekeeping and catering staff are very approachable if there are any problems. All staff and management are very pleasant and make you feel welcome and always ask visitors if they are ok.
17 July 2023
Mostly very good. Some improvements like cutting food small. Don't lose clothes.
13 July 2023
My mum gets the proper care now and me and my partner are very pleased with the care.
03 July 2023
After my mother was moved from the hospital to the care home without our knowledge it was refreshing to speak to a receptionist who was friendly, informative and courteous. On attending the care home, I found it to be clean, facilities and security to be very good.
15 June 2023
Our mum spent a month in Aran Court for much-needed respite care. The staff were excellent, caring, respectful and kind. Dad visited Mum every day and was made very welcome with lots of tea! Thank you, Aran Court.
01 June 2023
Such a great home, warm and welcoming. There are always fun activities happening or trips out. Walking around and the staff always say hello and the residents look so happy. I love the coffee morning, there's are always fresh pastries.
23 March 2023
Comfortable, well-appointed room, very good quality meals. Dedicated, caring and compassionate staff have helped mum settle in and have kept me updated with her progress. Wide range of regular activities for residents which mum has gotten involved in and enjoyed. Very grateful mum is in your care!
11 January 2023
My father moved into Aran Court in March 2022 and resided there until he passed away in December 2022. The care, kindness and compassion shown was excellent. The staff exceeded all expectations and showed genuine affection for my dad. Communication and support by the office staff was superb. I would not hesitate to recommend Aran Court Care Home.