Aran Court Care Home - Avery Healthcare

Braymoor Road, Tile Cross, Birmingham B33 0LR
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8.6 52 Reviews
  • Aran Court Care Home - Avery Healthcare, Birmingham
Aran Court, situated in Tile Cross, between Birmingham and Solihull, specialises in dementia and nursing care.

Couples and companions are warmly welcomed and their well-being, comfort and happiness are a top priority.

Everything is done to make each resident feel as fulfilled as possible, with a wide range of activities on hand including excursions out in the home’s own minibus. The home has its own hairdressers and café to allow residents to have their hair done or enjoy hot refreshments without having to leave the home.

Nutrition, variety and presentation of food are held in high respect and all meals are cooked on the premises from fresh ingredients.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1300
  • Self-Funded Residential Dementia Care: £1100 – £1400
  • Self-Funded Nursing Care: £1100 – £1400
  • Self-Funded Nursing Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1100 – £1400

These prices are only a guideline, please contact Aran Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Debbie Scott (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with ensuite Wet Room (86)

Aran Court Care Home - Avery Healthcare Reviews (52)

Total of 52, showing 1-20
8.6

Aran Court Care Home - Avery Healthcare has a Review Score of 8.6 (8.642) out of 10, based on 9 reviews in the last 2 years. Over all time Aran Court Care Home - Avery Healthcare has 52 reviews.

Overall Experience

  • 34
  • 15
  • 2
  • 1
  • 0

Date Published

52
5
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9
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Review from Deborah S (Resident) published on 7 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Aran Court is a very welcoming home. The Management team have an open door policy and are happy to engage with the residents and their families. The nurses and carers deliver excellent care and will always explain anything about your care that you wish to discuss
The home is decorated to a high standard
with several areas allocated to the residents and their families to use. There are always activities taking place and weekly excursions to local areas. There is a lovely garden with a garden room and a pagoda to enjoy
There is always something delicious on the menu but if you do fancy something different the chef is happy to accommodate
There is a professional laundry service on site with a great team taking care of everyone's washing.
The home is kept spotlessly clean and maintained by a wonderful team of housekeepers and maintenance team.
Aran Court offers excellent care and support for all of the residents.

Reply from Debbie Scott, manager at Aran Court Care Home - Avery Healthcare

Thank you for such a lovely, positive review. Deb has been a resident at Aran Court for over 12 years and takes her job as patient ambassador very seriously. She helps new admissions settle in, she signposts the families and hold's resident meetings quarterly and ensures all our residents have their voices heard. She is a great advocate for all. She has also recently overseen a community project which enabled us to have our garden pod area extended so more assessable for wheelchair users. Thank you Deb for all you do.

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Review from Jayne P (Daughter of Resident) published on 6 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Mom had dementia and sadly has now passed away. There was very little in the way of stimulation; admittedly towards the end of her life she was in bed and did not respond but when she was able to go into the residential lounge there was limited stimulation. On many occasions we had to alert the manager
that no staff were present in the lounge ( a requirement given that all of the residents had dementia) - when staff were present they did not , seemingly, interact with the residents, they were focussed on their phones.


Mom had a MRI Scan and we constantly enquired whether the results had been received; always the answer was no. I have since found out that the results were sent to another location on the 17th April. Aran Court worked with them so I fail to understand why these results were not known by Aran Court. I am chasing this up through the head office.


I would question the staff to resident ratio on the dementia unit.

Reply from Debbie Scott, manager at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to share your reflections during what we appreciate is a very personal and emotional time. We are sorry for your loss and send our heartfelt thoughts to you and your family. We understand how important it is for families to feel reassured and supported, and we take all feedback seriously. Your comments have been noted and will be shared with the relevant teams, as we are always looking to reflect and consider how we can enhance the experience for those we care for and their loved ones. We would welcome the opportunity to discuss your observations further and ensure your concerns are appropriately acknowledged. If you would like to speak with a member of our team, please do not hesitate to get in touch with the home directly.

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Review from Patricia T (Wife of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall experience at Aran Court has been excellent! Staff, communication brilliant. The only thing on a daily basis, would be his main meal, very large portion, possibly too much, all vegetables are huge, could definitely do with being chopped up into smaller pieces please.

Reply from Debbie Scott, Manager at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to leave such a lovely review. Feedback is always appreciated. I will ensure this is handed over to our Chef.

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Review from Angela L (Daughter of Resident) published on 8 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial contact on the phone to enquire, we have had the most supportive people around us, in this huge family change. We feel like Avon Court has become an extension of our family and friends! Only thing would be the meals, very large and vegetables really need to be chopped up smaller.

Reply from Debbie Scott, Manager at Aran Court Care Home - Avery Healthcare

Thank you for your lovely review. I will ensure your feedback is handed over to the Chef and team.

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Review from Lyn B (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The lady walked us round prior to mum arriving & was delightful, happy & engaging. Since mum has been there another lady has been superb as have others. Nothing has been too much & they have really helped mum settle.

Reply from Michelle Bywater, Home Manager at Aran Court Care Home - Avery Healthcare

Hi Lyn, Thank you for your lovely comments and I'm glad Mum has settled well into the Aran Court Community.

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Review from Linda J (Sister of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. Can't fault anything, nothing is too much trouble. The staff go above and beyond, really caring. Would recommend it, outstanding.

Reply from Michelle Bywater, Home Manager at Aran Court Care Home - Avery Healthcare

Hi Linda, thank you so much for your kind words, it is much appreciated and we adore him, he has settled lovely into life at Aran Court.

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Review from S O (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aran Court is an extremely welcoming environment where you are met with smiles from the moment you walk through the doors. There is an air of contentment throughout the building and staff are always willing to help and reassure both residents and visitors without hesitation.
Any queries or problems
are dealt with swiftly and there is a level of transparency evident in all decisions made. I would certainly recommend this care home to any relatives looking for 'live in' care.

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Review from R S (Friend of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly home. Always made to feel welcome. Excellent care staff. Very helpful and considerate to all residents. Highly recommend this home and the brilliant work they do.

Reply from Natasha Walmsley, Home Manager at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care.
Best wishes,
Natasha
(Home Manager)

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Review from K S (Friend of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience was good, but one woman stood above the rest. Kind, caring, polite, hard-working and a great personality. On the second floor, she works in the office. I've cared for my friend for 34 years voluntarily. She has probably been the best when you go through life some people are not great but
one staff member, she was a real team winner.

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Review from T T (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came to Aran Court a few weeks ago. She has come on leaps and bounds. The staff have helped greatly to settle her into a different routine and way of life.
She seems to be completely happy and has a smile on her face the majority of the time.
Lovely care home and lovely staff.

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Review from P S (Son of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a relief it is to have our precious Mum in such a safe and caring environment. Staff and facilities are superb, particularly from hardworking activities staff and nurses. Even reception staff engage fully with residents and go out of their way to show support, interest and compassion to residents
and their visitors. Thank you all!

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Review from Isabel W (Daughter of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Aran Court Care Home from hospital in February and was a resident there until she passed away in May. Throughout Mum's stay I was very impressed and reassured that she was receiving excellent care. All staff showed great kindness to Mum and were very attentive and proactive
in her care, swiftly identifying her needs and putting actions in place to address them. Communication between staff and myself was very good - I was kept well-informed and any queries I had were addressed promptly.
From the minute we stepped into the reception area Mum's family and friends were greeted with smiles and made to feel welcome; nothing seemed to be too much trouble and there was always a feeling of calm, warmth and friendliness.
I would not hesitate to recommend Aran Court Care Home and am very grateful to everyone there that Mum was able to spend the final months of her life in such a pleasant, caring and happy environment.

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Review from J J (Mother of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and caregivers are very good. Housekeeping and catering staff are very approachable if there are any problems. All staff and management are very pleasant and make you feel welcome and always ask visitors if they are ok.

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Review from R B (Brother of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mostly very good. Some improvements like cutting food small. Don't lose clothes.

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Review from M S (Son of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets the proper care now and me and my partner are very pleased with the care.

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Review from E M (Son of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After my mother was moved from the hospital to the care home without our knowledge it was refreshing to speak to a receptionist who was friendly, informative and courteous. On attending the care home, I found it to be clean, facilities and security to be very good.

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Review from K R (Daughter of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum spent a month in Aran Court for much-needed respite care. The staff were excellent, caring, respectful and kind. Dad visited Mum every day and was made very welcome with lots of tea! Thank you, Aran Court.

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Review from Hayley H (Friend of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great home, warm and welcoming. There are always fun activities happening or trips out. Walking around and the staff always say hello and the residents look so happy. I love the coffee morning, there's are always fresh pastries.

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Review from Barry P (Son of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, well-appointed room, very good quality meals. Dedicated, caring and compassionate staff have helped mum settle in and have kept me updated with her progress. Wide range of regular activities for residents which mum has gotten involved in and enjoyed. Very grateful mum is in your care!

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Tile Cross and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. It is also nice to hear that she enjoys the range of daily activities provided by our talented well-being team. Thank you for your kind words, best wishes

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Review from Lesley F (Daughter of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Aran Court in March 2022 and resided there until he passed away in December 2022.
The care, kindness and compassion shown was excellent. The staff exceeded all expectations and showed genuine affection for my dad. Communication and support by the office staff was superb. I would
not hesitate to recommend Aran Court Care Home.

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Current Review Score: 8.6 (8.642)

Overview of Review Score

The Review Score of 8.6 (8.642) out of 10 for Aran Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.377 for Aran Court Care Home - Avery Healthcare is calculated as follows: ( (60 Excellents x 5) + (30 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 106 Ratings = 4.377

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.265 Points relating to the number of positive Reviews for Aran Court Care Home - Avery Healthcare is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 8 Positive Reviews ÷ 17.2 = 0.465

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (2)

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Debbie Scott

Job Title: Home Manager

Joined: 2024

“I’m Debbie Scott, the Home Manager at Aran Court Care Home. I joined the Avery Healthcare family in 2024, bringing over 25 years of experience in both residential and nursing care. Over the years, I have gained invaluable skills through qualifications, such as my Degree in Adult Nursing and a NVQ in Management and Leadership. Aran Court is a wonderful place, and  I’m proud to lead a team that is dedicated to providing high-quality care in a warm and welcoming environment. I look forward to meeting you and showing you what makes Aran Court such a special place.”

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Tracy Sharp

Job Title: Home Admin

Joined: 2012

Tracy has worked for Avery for many years and is an asset to the team.

Frequently Asked Questions about Aran Court Care Home - Avery Healthcare

What types of Care is Aran Court Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aran Court Care Home - Avery Healthcare have?

There are 86 Single Rooms.

What are the Facilities & Services at Aran Court Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aran Court Care Home - Avery Healthcare to the centre of Birmingham?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aran Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Aran Court Care Home - Avery Healthcare has an Enhanced Service - more info.