Aran Court Care Home - Avery Healthcare

Braymoor Road, Tile Cross, Birmingham B33 0LR
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8.7 53 Reviews
  • Aran Court Care Home - Avery Healthcare, Birmingham
Aran Court, situated in Tile Cross, between Birmingham and Solihull, specialises in dementia and nursing care.

Couples and companions are warmly welcomed and their well-being, comfort and happiness are a top priority.

Everything is done to make each resident feel as fulfilled as possible, with a wide range of activities on hand including excursions out in the home’s own minibus. The home has its own hairdressers and café to allow residents to have their hair done or enjoy hot refreshments without having to leave the home.

Nutrition, variety and presentation of food are held in high respect and all meals are cooked on the premises from fresh ingredients.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £850 – £1300
  • Self-Funded Residential Dementia Care: £850 – £1400
  • Self-Funded Nursing Care: £900 – £1400
  • Self-Funded Nursing Dementia Care: £900 – £1400
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1100 – £1400

These prices are only a guideline, please contact Aran Court Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Debbie Scott (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Aran Court Care Home - Avery Healthcare Reviews (53)

8.7

Aran Court Care Home - Avery Healthcare has a Review Score of 8.7 (8.718) out of 10, based on 9 reviews in the last 2 years.
Over all time Aran Court Care Home - Avery Healthcare has 53 reviews.

Overall Experience
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Date Published
  • 53
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Reviewer Connection to Aran Court Care Home - Avery Healthcare
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Total of 53, showing 21-40
Review from Lesley F (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Aran Court in March 2022 and resided there until he passed away in December 2022.
The care, kindness and compassion shown was excellent. The staff exceeded all expectations and showed genuine affection for my dad. Communication and support by the office staff was superb. I would
not hesitate to recommend Aran Court Care Home.
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Review from Richard G (Husband of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are absolutely excellent in their care and consideration for the residents.
Rooms are reasonable, as are furnishings.
Only concerns are clothes not hung up and some things missing (six pairs of slippers and six pillows). But Wife seems happy and well cared for so that's all that matters.
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Review from Jeffrey C (Brother-in-law of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and home is good. Staff helpful and kind.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes, Rachel.

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Review from Sylvia C (Sister-in-law of Resident) published on 24 November 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Found my brother-in-law still in bed a few times at 10.30 to 11 am, one time he was in darkness with his curtains still closed from evening time. A few times also his breakfast plate was still in his bedroom at lunchtime. Carers are very friendly and polite.
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Review from Kim F (Daughter of Resident) published on 21 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are excellent. Kind, caring and person-centred. The needs of the residents always comes first. The staff look after my Mum very well.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care on a daily basis. I will be sure to pass your kind comments on to the rest of the team. Best wishes, Rachel.

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Review from J L (Daughter of Resident) published on 16 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good. Friendly staff. Good communication between relatives and management.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is also pleasing to hear that you are kept well-informed about your loved one's health and well-being, giving you the peace of mind you deserve. Best wishes, Rachel.

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Review from Peter R (Friend of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy to be here considering her circumstances.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We would like to thank you for your kind words, your feedback is truly invaluable to us and our staff team. Best wishes, Rachel.

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Review from S H (Wife of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled well and has been well looked after by excellent staff. The staff keep me well-informed regarding is health.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We would like to thank you for your kind words regarding the care your husband has received since being a member of our loving care community, giving you and your family peace of mind. We are delighted to hear that he has soon settled into his new surroundings and that you are being kept up to date with his health and well-being. Best wishes, Rachel.

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Review from Valerie T (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly place. Staff/carers very helpful. Always willing to help residents.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Best wishes, Rachel.

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Review from M J (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are so helpful and willing to listen to concerns that I might have. They also interact well with my mom and she reacts well to them. Always having a laugh. The main thing, she is settled and looked after very well.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted to hear how satisfied you are with the exceptional level of care that your mom has received by our dedicated staff team. It is a true pleasure to have your mom as part of our loving care community, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.

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Review from Janet P (Daughter of Resident) published on 11 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom who recently passed away came to Aran Court Care Home 2 years ago after being in hospital. She was very low when she arrived but soon blossomed again under the care of the lovely staff at Aran Court. She benefitted greatly from the social contact, care and activities provided at the home. Mom
because ill and bed bound from February this year till she passed away in July. The care and warmth from the staff was excellent and the care and respect for us as relatives was also so kind. I would be happy to recommend the home to anyone.
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Review from Susan J (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the care home to be excellent. Caring staff team. Personalised service. All residents on Mom's floor present as happy and enjoying life. Excellent entertainment programme for residents. The staff team are supportive to our family too. They welcome visitors and encourage family inclusion.
Mom has been in the care home for 6 months and we have no complaints. We are very thankful that Mom is happy and cared for.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We would like to thank you for your kind words regarding the care your Mom has received since being a member of our loving care community. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are also delighted to hear that Mom enjoys participating in the daily activities provided by our talented well-being team. Our residents' friends and loved ones are always welcome to visit and join in with our activities. Best wishes, Rachel.

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Review from W S (Daughter of Resident) published on 4 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the standard of care at Aran Court to be excellent. The carers seem to genuinely care for the residents and I feel that my dad has a good quality of life here. The activities are varied and you can see that the residents are enjoying themselves. My dad's needs are met and if he needs
to see a doctor this is arranged and also any emergencies are dealt with efficiently. I am always consulted on any changes that may occur. The rooms are spacious and very modern and the residents' own possessions can be brought in. Obviously, the last two years have been difficult and I have missed the flexibility of visiting whenever I want, but hopefully as restrictions are lifted this will improve. Well done to everyone - doing an excellent job.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home and for your amazing 5-star rating. It is a true pleasure to have your dad staying with us in the loving care community that we create, giving you and your family the peace of mind you deserve. The well-being of our residents is our primary concern, and we are so pleased that the daily activities provided by the talented well-being team are so well received. We understand that the Covid 19 restrictions imposed by the Government were difficult for all parties involved, therefore we continued to assist residents and their loved ones to stay connected via alternative means. Now restrictions have been lifted we look forward to welcoming you back for regular visits. Best wishes, Rachel.

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Review from Philip P (Son of Resident) published on 17 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the care my dad received at Aran Court over a period of 5 years. The care team and the management team made a difficult time for me and my family much more bearable, they showed compassion when I needed it most. His room was always kept clean and tidy and the food was
nutritious and plentiful, definitely 5 stars.
Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards to provide person-centred care for all our residents. Our housekeeping team take great pride in making the home clean and welcoming for residents and visitors alike. I will be sure to pass on your kind comments to the rest of the team. It was a true pleasure caring for your dad. Best wishes, Rachel.

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Review from K P (Respite Resident) published on 27 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I went to the home following my discharge from the hospital. I was in poor health and needed 24-hour care. The peace and quiet, plus the kindness and dedication of the staff mean my health began to improve. As I prepared to go home and grow stronger, I was allowed to do small tasks for myself with help
always on hand if needed. The meals were varied and the portions large. My room was adequately furnished and serviced regularly by friendly staff. The common parts were clean and lounge created a comfortable friendly place for activities. The friendly, relaxed atmosphere was ideal for recovery. Thank you.
Reply from Ryan Farrelly, Marketing Assistant at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home. Our staff team will be delighted to hear your positive feedback and most importantly that they were able to make you feel comfortable and relaxed during your temporary stay at our home. I will be sure to pass on your kind message. Best Wishes, Ryan.

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Review from Muzz M (Resident) published on 12 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was in the care home for just over three months due to an accident. I had bilateral fractures in both feet and could not weight-bear for over two months. The staff were very kind, polite and more than capable at their jobs. That goes for management, admin, care staff, physios, cleaners and nurses.
They all looked after me and kept my spirits up during a very difficult time. I cannot thank them enough.
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Review from A F (Respite Resident) assisted by family/friend published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was only in Aran Court for two weeks. I found it very good. The staff were friendly and helpful. They looked after me well under the circumstances of covid-19.
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Review from K A (Daughter of Resident) published on 2 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found this care home to give my mum very good care. They understand my mums care needs and work with my mum throughout the day to ensure she is comfortable and is caused the least amount of stress. Yes, the home may lack luxury frills but I would rather the fact that my mum has suffered fewer
infections and is well nourished and is in an environment where the staff seem happy in their work and she sings to herself.
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Review from T B (Son of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, only concern or problem is the range of food on offer.
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Review from Khalid M (Son of Resident) published on 3 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum lives in this care home. The care staff are very useful, they take good care of my mum. The home manager is very good and professional at her job and she is very helpful. The chef is good at his job and pays great attention to my mum's meals as mum is a Muslim and he buys halal meat for her.
Mum is very comfortable at Aran Court. I thank everyone at this care home for their service.
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Current Review Score: 8.7 (8.718)

Overview of Review Score

The Review Score of 8.7 (8.718) out of 10 for Aran Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.453 for Aran Court Care Home - Avery Healthcare is calculated as follows: ( (65 Excellents x 5) + (28 Goods x 4) + (9 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 106 Ratings = 4.453
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.265 Points relating to the number of positive Reviews for Aran Court Care Home - Avery Healthcare is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 8 Positive Reviews ÷ 17.2 = 0.465
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

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Debbie Scott

Job Title: Home Manager Joined: 2024

“I’m Debbie Scott, the Home Manager at Aran Court Care Home. I joined the Avery Healthcare family in 2024, bringing over 25 years of experience in both residential and nursing care. Over the years, I have gained invaluable skills through qualifications, such as my Degree in Adult Nursing and a NVQ in Management and Leadership. Aran Court is a wonderful place, and  I’m proud to lead a team that is dedicated to providing high-quality care in a warm and welcoming environment. I look forward to meeting you and showing you what makes Aran Court such a special place.”

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Tracy Sharp

Job Title: Home Admin Joined: 2012

Tracy has worked for Avery for many years and is an asset to the team.

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