Submit a Review for Aran Court Care Home - Avery Healthcare
Braymoor Road, Tile Cross, Birmingham, B33 0LR
View full details of Aran Court Care Home - Avery HealthcareLatest Reviews for Aran Court Care Home - Avery Healthcare
02 February 2026
Very pleased with dedication and care of staff. Think the world of manager. Entertainment is very good entertainment staff work very hard. All staff work hard.
12 January 2026
My mother, Savita, spent just over two months in assessment care at Arran Court.
She had the best experience possible and was taken great care of. I also found all of the staff helpful and friendly (office, reception, carers, etc.).
Thanks for helping my mother over the last few months.
09 January 2026
The home is very welcoming with very knowledgeable front of house staff. There are regular meetings for residents with the Management team. Thd new Autumn/Winter menu has plenty of variety. The dining room experience is good.
The activity plans for Christmas have been discussed with the residents
and include a Christmas Fete a Pantomime and a Carol service with local schools children
07 January 2026
My mother was a resident of Aran Court from August 2025 to October 2025 in the EAB Unit on the first floor. We were impressed with the Care Home standards and the way they treated my mother as a resident, patient and person, with dignity and respect. The medical nurses were brilliant as were the
care assistants. The facilities were great and the care home was secure. There was also good parking and I was always able to find a place to park. Everyone at Aran Court were friendly and courteous to visitors and felt at home when I went to visit my mother. There was always fresh food and as my mother was immobile and couldn't get to the dining room, so they always brought her food to the room. They did everything they could for my mother and I will aways be grateful for their service. The staff at the management office and the receptionists were always friendly and helpful also. I would give Aran Court more than 5 stars if I was able to, they were amazing the way they supported my mother!
09 December 2025
My daughter has been in the phone for 12 years, and there have been a number of different managers, but I must say the present management have given the home a real boost. They listen to all queries and try to solve them to the best of their abilities. There does need to be more lighting in the car
park for the safety of relatives and staff with the dark night.
20 August 2025
Overall very pleased with home. Staff are lovely and considerate. Food is very good. Rooms very nice. Only issue is carers don't interact overly with residents. Activities staff work really hard, I'm sure when activities are not happening carers could do more with residents instead of just having
the TV blaring away. I think there could be a few more carers, especially on floor 2 which is always understaffed.
06 August 2025
Mom had dementia and sadly has now passed away. There was very little in the way of stimulation; admittedly towards the end of her life she was in bed and did not respond but when she was able to go into the residential lounge there was limited stimulation. On many occasions we had to alert the
manager that no staff were present in the lounge ( a requirement given that all of the residents had dementia) - when staff were present they did not , seemingly, interact with the residents, they were focussed on their phones.
Mom had a MRI Scan and we constantly enquired whether the results had been received; always the answer was no. I have since found out that the results were sent to another location on the 17th April. Aran Court worked with them so I fail to understand why these results were not known by Aran Court. I am chasing this up through the head office.
I would question the staff to resident ratio on the dementia unit.
08 May 2025
Overall experience at Aran Court has been excellent! Staff, communication brilliant. The only thing on a daily basis, would be his main meal, very large portion, possibly too much, all vegetables are huge, could definitely do with being chopped up into smaller pieces please.
08 May 2025
From the initial contact on the phone to enquire, we have had the most supportive people around us, in this huge family change. We feel like Avon Court has become an extension of our family and friends! Only thing would be the meals, very large and vegetables really need to be chopped up smaller.
14 March 2025
The lady walked us round prior to mum arriving & was delightful, happy & engaging. Since mum has been there another lady has been superb as have others. Nothing has been too much & they have really helped mum settle.
22 January 2025
Such a lovely care home. Can't fault anything, nothing is too much trouble. The staff go above and beyond, really caring. Would recommend it, outstanding.
28 November 2023
Aran Court is an extremely welcoming environment where you are met with smiles from the moment you walk through the doors. There is an air of contentment throughout the building and staff are always willing to help and reassure both residents and visitors without hesitation.
Any queries or problems
are dealt with swiftly and there is a level of transparency evident in all decisions made. I would certainly recommend this care home to any relatives looking for 'live in' care.
22 November 2023
A warm and friendly home. Always made to feel welcome. Excellent care staff. Very helpful and considerate to all residents. Highly recommend this home and the brilliant work they do.
22 September 2023
My experience was good, but one woman stood above the rest. Kind, caring, polite, hard-working and a great personality. On the second floor, she works in the office. I've cared for my friend for 34 years voluntarily. She has probably been the best when you go through life some people are not great
but one staff member, she was a real team winner.
10 August 2023
Our mother came to Aran Court a few weeks ago. She has come on leaps and bounds. The staff have helped greatly to settle her into a different routine and way of life.
She seems to be completely happy and has a smile on her face the majority of the time.
Lovely care home and lovely staff.
07 August 2023
What a relief it is to have our precious Mum in such a safe and caring environment. Staff and facilities are superb, particularly from hardworking activities staff and nurses. Even reception staff engage fully with residents and go out of their way to show support, interest and compassion to
residents and their visitors. Thank you all!
21 July 2023
My mother was transferred to Aran Court Care Home from hospital in February and was a resident there until she passed away in May. Throughout Mum's stay I was very impressed and reassured that she was receiving excellent care. All staff showed great kindness to Mum and were very attentive and
proactive in her care, swiftly identifying her needs and putting actions in place to address them. Communication between staff and myself was very good - I was kept well-informed and any queries I had were addressed promptly.
From the minute we stepped into the reception area Mum's family and friends were greeted with smiles and made to feel welcome; nothing seemed to be too much trouble and there was always a feeling of calm, warmth and friendliness.
I would not hesitate to recommend Aran Court Care Home and am very grateful to everyone there that Mum was able to spend the final months of her life in such a pleasant, caring and happy environment.
17 July 2023
Mostly very good. Some improvements like cutting food small. Don't lose clothes.
13 July 2023
My mum gets the proper care now and me and my partner are very pleased with the care.
03 July 2023
After my mother was moved from the hospital to the care home without our knowledge it was refreshing to speak to a receptionist who was friendly, informative and courteous. On attending the care home, I found it to be clean, facilities and security to be very good.
Latest Reviews for Aran Court Care Home - Avery Healthcare
02 February 2026
Very pleased with dedication and care of staff. Think the world of manager. Entertainment is very good entertainment staff work very hard. All staff work hard.
12 January 2026
My mother, Savita, spent just over two months in assessment care at Arran Court.
She had the best experience possible and was taken great care of. I also found all of the staff helpful and friendly (office, reception, carers, etc.).
Thanks for helping my mother over the last few months.
09 January 2026
The home is very welcoming with very knowledgeable front of house staff. There are regular meetings for residents with the Management team. Thd new Autumn/Winter menu has plenty of variety. The dining room experience is good.
The activity plans for Christmas have been discussed with the residents
and include a Christmas Fete a Pantomime and a Carol service with local schools children
07 January 2026
My mother was a resident of Aran Court from August 2025 to October 2025 in the EAB Unit on the first floor. We were impressed with the Care Home standards and the way they treated my mother as a resident, patient and person, with dignity and respect. The medical nurses were brilliant as were the
care assistants. The facilities were great and the care home was secure. There was also good parking and I was always able to find a place to park. Everyone at Aran Court were friendly and courteous to visitors and felt at home when I went to visit my mother. There was always fresh food and as my mother was immobile and couldn't get to the dining room, so they always brought her food to the room. They did everything they could for my mother and I will aways be grateful for their service. The staff at the management office and the receptionists were always friendly and helpful also. I would give Aran Court more than 5 stars if I was able to, they were amazing the way they supported my mother!
09 December 2025
My daughter has been in the phone for 12 years, and there have been a number of different managers, but I must say the present management have given the home a real boost. They listen to all queries and try to solve them to the best of their abilities. There does need to be more lighting in the car
park for the safety of relatives and staff with the dark night.
20 August 2025
Overall very pleased with home. Staff are lovely and considerate. Food is very good. Rooms very nice. Only issue is carers don't interact overly with residents. Activities staff work really hard, I'm sure when activities are not happening carers could do more with residents instead of just having
the TV blaring away. I think there could be a few more carers, especially on floor 2 which is always understaffed.
06 August 2025
Mom had dementia and sadly has now passed away. There was very little in the way of stimulation; admittedly towards the end of her life she was in bed and did not respond but when she was able to go into the residential lounge there was limited stimulation. On many occasions we had to alert the
manager that no staff were present in the lounge ( a requirement given that all of the residents had dementia) - when staff were present they did not , seemingly, interact with the residents, they were focussed on their phones.
Mom had a MRI Scan and we constantly enquired whether the results had been received; always the answer was no. I have since found out that the results were sent to another location on the 17th April. Aran Court worked with them so I fail to understand why these results were not known by Aran Court. I am chasing this up through the head office.
I would question the staff to resident ratio on the dementia unit.
08 May 2025
Overall experience at Aran Court has been excellent! Staff, communication brilliant. The only thing on a daily basis, would be his main meal, very large portion, possibly too much, all vegetables are huge, could definitely do with being chopped up into smaller pieces please.
08 May 2025
From the initial contact on the phone to enquire, we have had the most supportive people around us, in this huge family change. We feel like Avon Court has become an extension of our family and friends! Only thing would be the meals, very large and vegetables really need to be chopped up smaller.
14 March 2025
The lady walked us round prior to mum arriving & was delightful, happy & engaging. Since mum has been there another lady has been superb as have others. Nothing has been too much & they have really helped mum settle.
22 January 2025
Such a lovely care home. Can't fault anything, nothing is too much trouble. The staff go above and beyond, really caring. Would recommend it, outstanding.
28 November 2023
Aran Court is an extremely welcoming environment where you are met with smiles from the moment you walk through the doors. There is an air of contentment throughout the building and staff are always willing to help and reassure both residents and visitors without hesitation.
Any queries or problems
are dealt with swiftly and there is a level of transparency evident in all decisions made. I would certainly recommend this care home to any relatives looking for 'live in' care.
22 November 2023
A warm and friendly home. Always made to feel welcome. Excellent care staff. Very helpful and considerate to all residents. Highly recommend this home and the brilliant work they do.
22 September 2023
My experience was good, but one woman stood above the rest. Kind, caring, polite, hard-working and a great personality. On the second floor, she works in the office. I've cared for my friend for 34 years voluntarily. She has probably been the best when you go through life some people are not great
but one staff member, she was a real team winner.
10 August 2023
Our mother came to Aran Court a few weeks ago. She has come on leaps and bounds. The staff have helped greatly to settle her into a different routine and way of life.
She seems to be completely happy and has a smile on her face the majority of the time.
Lovely care home and lovely staff.
07 August 2023
What a relief it is to have our precious Mum in such a safe and caring environment. Staff and facilities are superb, particularly from hardworking activities staff and nurses. Even reception staff engage fully with residents and go out of their way to show support, interest and compassion to
residents and their visitors. Thank you all!
21 July 2023
My mother was transferred to Aran Court Care Home from hospital in February and was a resident there until she passed away in May. Throughout Mum's stay I was very impressed and reassured that she was receiving excellent care. All staff showed great kindness to Mum and were very attentive and
proactive in her care, swiftly identifying her needs and putting actions in place to address them. Communication between staff and myself was very good - I was kept well-informed and any queries I had were addressed promptly.
From the minute we stepped into the reception area Mum's family and friends were greeted with smiles and made to feel welcome; nothing seemed to be too much trouble and there was always a feeling of calm, warmth and friendliness.
I would not hesitate to recommend Aran Court Care Home and am very grateful to everyone there that Mum was able to spend the final months of her life in such a pleasant, caring and happy environment.
17 July 2023
Mostly very good. Some improvements like cutting food small. Don't lose clothes.
13 July 2023
My mum gets the proper care now and me and my partner are very pleased with the care.
03 July 2023
After my mother was moved from the hospital to the care home without our knowledge it was refreshing to speak to a receptionist who was friendly, informative and courteous. On attending the care home, I found it to be clean, facilities and security to be very good.