Submit a Review for Roseville Care Centre
Blair Avenue, Ingleby Barwick, Stockton-on-Tees, TS17 5BL
View full details of Roseville Care CentreLatest Reviews for Roseville Care Centre
29 January 2026
The care has been exceptional since my mam went onto palliative care. Nothing is too much. They have talked us through every process with a lot of patience and care and the care mam has recieved has never been too much. They have also looked after the family making sure we are comfortable in Moms
room as shes reaching end of life.
29 January 2026
Sam is part of the domestic staff but she goes above and beyond the call of her duties to bring love, care and attentive. She has known my mother for many years and always takes time to chat and cheer her up in any spare moment of her busy day. Mam's room is always spotless as well. So thank you Sam
and God bless you for your loving kindness.
23 January 2026
My brother was a resident in Rosevilee Care Centre for 8-10 months in 2025, prior to him passing away at the end of the year. He built up an amazing rapport with his immediate team of carers. He loved them and they loved him. The level of care was excellent. They were friendly, approachable and
informative. My brother was very happy considering his situation and we were happy with his care. He was treated with dignity right up to the end.
22 January 2026
If I had the choice again I would never send anyone I love to this place. Although some staff are really good, a lot of staff simply don't care, are not trained properly, and can't speak English in a way some elderly people can understand. There are also not enough staff, my poor mum with bowel
cancer regularly has to wait ages for the toilet. Food is disgusting and on top of what we pay we have to take food in. The list is endless - not enough space!
14 November 2025
The care my mother receives is very good. The carers are generally very committed and respectful. The management has changed a number of times since my mother has been resident with some ups and downs during that time. Currently, I would say that in our family's experience, this is the best period
to date.
22 September 2025
My experience over the past 5 1/2 years has always remained the same: amazing care home in all aspects. Currently, my dad is in nursing care, and the staff could not be more amazing. Their care, compassion, empathy and ability to care for my dad are very much appreciated. Thank you.
27 August 2025
Well looked after. Workers are kind and look after you. Food good.
29 May 2025
Issues began with a high turnover of regular staff. Sometimes staff talking among themselves whilst jobs need to be done.
Food doesn't really meet mams needs, she has a bland diet, but for the money she is paying for the good is appalling, most times its cold and repetitive. Some of the carers
give mam her drink but they give it too fast, so it spills down her chin sometimes the bed us half down when feeding. When mam falls they don't get picked up straight away, sometimes they say she slipped when she fell.
Those of the staff are friendly and happy to see you.
17 April 2025
While most of the carers are 'caring and professional' in their daily duties, some are not and seem to show no interest in the personal needs of residents.
Management are less than adequate when approached with issued and only offer a verbal apology with no real results in action. Do they have
"quality" polices in place?
31 July 2024
My mum has been living at Roseville for almost two years. In this time, she has been looked after by the home carers with dignity, care and respect. My wife and I live in Calgary Canada, and we try to visit the UK as regularly as possible. The support provided by your staff gives us the comfort
knowing that she is safe and cared for. Mum has always been an active member of the community and was very outgoing. The staff, in particular the activity coordinator, at Roseville are absolutely awesome. She has a great relationship with her and we can see the mutual respect both ways. We are very fortunate to have weekly video calls where we and our kids (her grandkids) can catch up with events at Roseville. In addition to this we also have access to the photos shared on your social media page. Overall we are very pleased with the level of service and the positive atmosphere at the care home.
31 July 2024
My mother's room has recently been decorated and we are very pleased with it - it looks lovely.
Thank you to all involved in this process and for making the job be completed as quickly as possible as my mother doesn't like to leave her room.
All staff pulled together to make this an easy time for
her and we are very grateful.
09 April 2024
We would like to thank every staff member on ground floor who supported Mam during her stay at Roseville. Times were challenging but staff never faltered and respected Mam's wishes right through to the end. Mam was treated with dignity and respect at all times and all staff tried their very best to
provide the best support they could which at times wasn't easy. The support for our families was outstanding. RIP Mam.
21 February 2024
My wife has been in Roseville Care Centre since October 2021. During this time, she has had first-class care, formerly in dementia care and now in the 24-hour nursing wing. It is a home-from-home. I visit her daily and couldn't ask for anything better. Big thank you to all of the staff and
management.
09 February 2024
My beloved mum came into the care at Roseville in July 2023 and the holistic care she has received has been completely outstanding. The staff are excellent at their job, which they evidently take extremely seriously to provide the utmost level of care- they treat residents with dignity,
understanding, patience, and knowledge and from what I have personally seen they genuinely care, having gone above and beyond to make my mum’s transition into nursing care as smooth as can be. Thank you from the bottom of my heart to Roseville - we, as a family, truly appreciate the difference you have made.
04 January 2024
The care at Roseville Care Home, Ingleby Barwick, is first class. The management and staff are warm, friendly and professional. The cleanliness of the home is exemplary.
My father went into the home for respite care for three weeks having been unwell and feeling very down. The improvement in his
health and well-being is remarkable having had the care and attention of the lovely folks at Roseville.
I have no hesitation in highly recommending Roseville.
04 January 2024
My Mam's been in Roseville care home since October 2023 and I can honestly say she's come on leaps and bounds since she's been there. She was very poorly and is in the nursing ward, the staff there have been amazing and supportive, nothing is too much trouble for them. I couldn't have asked for a
better place for my Mam to be in. Thank you, Roseville.
25 December 2023
My dad has been a resident at Roseville for 2 years, although we had some teething problems at first (to be expected) his care from the cooks up to the management is very good. Any problems are solved if possible and the management, carers, and nurses are fully approachable and help in any way they
can. Recently I had help from a senior nurse to tell my dad of a family death. She was fantastic.
22 November 2023
My mam was fast-tracked into Roseville in May 2021 during Covid - from the first phone call from Roseville, the staff provided peace of mind that my mam was in good hands. The care provided by the nursing ward team has been professional and compassionate throughout my mam's two-and-a-half-year stay.
The staff have been patient and kind, always there to help, supporting both my mam and our family.
I would like to thank all the staff who contributed to my mam's care at Roseville.
19 July 2023
I can't recommend Roseville Care Centre enough. Twice they have built my nana up from an unhealthy place. She had a fall and within a short time they got her back to her normal self. They are professional, considerate and they truly care. She loves the activities, such as singing and crafts, and all
of the interaction between everyone. I know she's in the best place now and I would recommend it to anyone. I'm so grateful for all of the care and support from all of the staff at Roseville Care Centre.
19 July 2023
My aunt is very happy at Roseville. She enjoys the activities and loves the staff: 'the staff are smashing'!
Latest Reviews for Roseville Care Centre
29 January 2026
The care has been exceptional since my mam went onto palliative care. Nothing is too much. They have talked us through every process with a lot of patience and care and the care mam has recieved has never been too much. They have also looked after the family making sure we are comfortable in Moms
room as shes reaching end of life.
29 January 2026
Sam is part of the domestic staff but she goes above and beyond the call of her duties to bring love, care and attentive. She has known my mother for many years and always takes time to chat and cheer her up in any spare moment of her busy day. Mam's room is always spotless as well. So thank you Sam
and God bless you for your loving kindness.
23 January 2026
My brother was a resident in Rosevilee Care Centre for 8-10 months in 2025, prior to him passing away at the end of the year. He built up an amazing rapport with his immediate team of carers. He loved them and they loved him. The level of care was excellent. They were friendly, approachable and
informative. My brother was very happy considering his situation and we were happy with his care. He was treated with dignity right up to the end.
22 January 2026
If I had the choice again I would never send anyone I love to this place. Although some staff are really good, a lot of staff simply don't care, are not trained properly, and can't speak English in a way some elderly people can understand. There are also not enough staff, my poor mum with bowel
cancer regularly has to wait ages for the toilet. Food is disgusting and on top of what we pay we have to take food in. The list is endless - not enough space!
14 November 2025
The care my mother receives is very good. The carers are generally very committed and respectful. The management has changed a number of times since my mother has been resident with some ups and downs during that time. Currently, I would say that in our family's experience, this is the best period
to date.
22 September 2025
My experience over the past 5 1/2 years has always remained the same: amazing care home in all aspects. Currently, my dad is in nursing care, and the staff could not be more amazing. Their care, compassion, empathy and ability to care for my dad are very much appreciated. Thank you.
27 August 2025
Well looked after. Workers are kind and look after you. Food good.
29 May 2025
Issues began with a high turnover of regular staff. Sometimes staff talking among themselves whilst jobs need to be done.
Food doesn't really meet mams needs, she has a bland diet, but for the money she is paying for the good is appalling, most times its cold and repetitive. Some of the carers
give mam her drink but they give it too fast, so it spills down her chin sometimes the bed us half down when feeding. When mam falls they don't get picked up straight away, sometimes they say she slipped when she fell.
Those of the staff are friendly and happy to see you.
17 April 2025
While most of the carers are 'caring and professional' in their daily duties, some are not and seem to show no interest in the personal needs of residents.
Management are less than adequate when approached with issued and only offer a verbal apology with no real results in action. Do they have
"quality" polices in place?
31 July 2024
My mum has been living at Roseville for almost two years. In this time, she has been looked after by the home carers with dignity, care and respect. My wife and I live in Calgary Canada, and we try to visit the UK as regularly as possible. The support provided by your staff gives us the comfort
knowing that she is safe and cared for. Mum has always been an active member of the community and was very outgoing. The staff, in particular the activity coordinator, at Roseville are absolutely awesome. She has a great relationship with her and we can see the mutual respect both ways. We are very fortunate to have weekly video calls where we and our kids (her grandkids) can catch up with events at Roseville. In addition to this we also have access to the photos shared on your social media page. Overall we are very pleased with the level of service and the positive atmosphere at the care home.
31 July 2024
My mother's room has recently been decorated and we are very pleased with it - it looks lovely.
Thank you to all involved in this process and for making the job be completed as quickly as possible as my mother doesn't like to leave her room.
All staff pulled together to make this an easy time for
her and we are very grateful.
09 April 2024
We would like to thank every staff member on ground floor who supported Mam during her stay at Roseville. Times were challenging but staff never faltered and respected Mam's wishes right through to the end. Mam was treated with dignity and respect at all times and all staff tried their very best to
provide the best support they could which at times wasn't easy. The support for our families was outstanding. RIP Mam.
21 February 2024
My wife has been in Roseville Care Centre since October 2021. During this time, she has had first-class care, formerly in dementia care and now in the 24-hour nursing wing. It is a home-from-home. I visit her daily and couldn't ask for anything better. Big thank you to all of the staff and
management.
09 February 2024
My beloved mum came into the care at Roseville in July 2023 and the holistic care she has received has been completely outstanding. The staff are excellent at their job, which they evidently take extremely seriously to provide the utmost level of care- they treat residents with dignity,
understanding, patience, and knowledge and from what I have personally seen they genuinely care, having gone above and beyond to make my mum’s transition into nursing care as smooth as can be. Thank you from the bottom of my heart to Roseville - we, as a family, truly appreciate the difference you have made.
04 January 2024
The care at Roseville Care Home, Ingleby Barwick, is first class. The management and staff are warm, friendly and professional. The cleanliness of the home is exemplary.
My father went into the home for respite care for three weeks having been unwell and feeling very down. The improvement in his
health and well-being is remarkable having had the care and attention of the lovely folks at Roseville.
I have no hesitation in highly recommending Roseville.
04 January 2024
My Mam's been in Roseville care home since October 2023 and I can honestly say she's come on leaps and bounds since she's been there. She was very poorly and is in the nursing ward, the staff there have been amazing and supportive, nothing is too much trouble for them. I couldn't have asked for a
better place for my Mam to be in. Thank you, Roseville.
25 December 2023
My dad has been a resident at Roseville for 2 years, although we had some teething problems at first (to be expected) his care from the cooks up to the management is very good. Any problems are solved if possible and the management, carers, and nurses are fully approachable and help in any way they
can. Recently I had help from a senior nurse to tell my dad of a family death. She was fantastic.
22 November 2023
My mam was fast-tracked into Roseville in May 2021 during Covid - from the first phone call from Roseville, the staff provided peace of mind that my mam was in good hands. The care provided by the nursing ward team has been professional and compassionate throughout my mam's two-and-a-half-year stay.
The staff have been patient and kind, always there to help, supporting both my mam and our family.
I would like to thank all the staff who contributed to my mam's care at Roseville.
19 July 2023
I can't recommend Roseville Care Centre enough. Twice they have built my nana up from an unhealthy place. She had a fall and within a short time they got her back to her normal self. They are professional, considerate and they truly care. She loves the activities, such as singing and crafts, and all
of the interaction between everyone. I know she's in the best place now and I would recommend it to anyone. I'm so grateful for all of the care and support from all of the staff at Roseville Care Centre.
19 July 2023
My aunt is very happy at Roseville. She enjoys the activities and loves the staff: 'the staff are smashing'!