Submit a Review for Horse Fair Care Home - Avery Healthcare
Horse Fair, Rugeley, WS15 2EL
View full details of Horse Fair Care Home - Avery HealthcareLatest Reviews for Horse Fair Care Home - Avery Healthcare
20 March 2026
So pleased with the 'different' care. My parents have received at Horse Fair. Their needs have been met, although they are completely different. Staff are amazing and genuinely care.
20 March 2026
Could not be happier with all care provided. Staff are very friendly and helpful - shows my grandad with dignity and respect.
11 March 2026
Every time I visit the home with my dad, everyone is really friendly. There always seems to be plenty of activities and entertainment to keep my mum occupied, and I love seeing the photos on social media. The Valentine's Day meal was a lovely event for my mum and dad; both had a great time. It's
great to see how much the staff care for the residents and make sure they have everything they need. It was a difficult decision deciding to put my mum in a home, but it was definitely the best one and the nicest home.
03 March 2026
Staff - all are very supportive of residents and use their names when speaking to them. Recent decorations done to general areas is of a high standard, but some bedrooms need updating. Sometimes it takes a while for problems to be solved. On the whole, the home has a good atmosphere from entering to
leaving. Garden is a pleasure to sit in when the weather permits.
26 February 2026
With my wife's instability, the response the staff have given her has unquestionably been first class and leaves myself extremely confident that the right choice of home was the right one.
18 February 2026
Mum (Ann) came to Horse Fair in September 2025. Mum settled well into her new environment. The lovely thing about Horse Fair are visitors are encouraged and welcomed animals as well! Beautiful gardens when the weather is nice, mum enjoys the fresh air. Mum has her own ensuite room. The food is good,
and Mum looks forward to lunch in the dining room. She has built up a nice little friendship group.
Staff are friendly and supportive.
17 February 2026
Mum came into Horse Fair 2 years ago in Feb 2024 and settled in quite quickly. She is sociable, so made some friends quite soon. She always says everyone is so kind and caring, and helpful. She loved the food and has regained the 2st she lost prior to coming into care. Our family are very happy that
mum has accepted that she needs support, and we feel she is safe and happy at Horse Fair. She joins in the entertainment and loves Sunday Hymns. She's happy.
08 December 2025
I've just visited my uncle who has been in this care home for a couple of years now. I visit at different times and days and have found all the staff that you bump into to be caring and happy. Most of the residents enjoy entertainment from staff and outside agencies. The home is clean and tidy and
is currently enjoying a "makeover" with new carpets and decor. The managers Julie and Kirsty are very approachable, as are the rest of the admin staff. Xmas decorations are going up now and residents are looking forward to parties. In the summer staff take dementia residents down the gardens for a potter around. I know my uncle loves this.
19 November 2025
Mum had been at Horsefair for over three years. After a change in management the ethos in the home changed, sadly not for the better. Ultimately I have moved Mum, which was a very hard decision as she is 95 with severe dementia. However, in order to protect her dignity and to ensure
compassionate treatment, I felt I had no choice.
11 July 2025
I spent 2 weeks here for respite, and found the staff very kind and helpful. Bedrooms were very clean and tidied every day. Food is also not too bad, so no complaints.
23 May 2025
Very attentive to care needs of my father. Excellent social programme, especially external visits and on-site entertainment. Nothing was too much trouble and any additional needs were catered for by the staff. My father has no hesitation in returning for respite care.
27 March 2025
My mum in law has settled in well. She joined Horsefair in November 2024 and loves it. Within the first few days she said she wanted to stay. She joins in with most of the activities and loves chatting over tea with the other residents. All the staff are fantastic and nothing is any trouble and
they all greet her with a cheerful hello.
20 March 2025
Mum has been a resident at horse fair since September 2024. We have found that she has settled in almost immediately. She has found her room first class and the care she receives from the staff is again first rate, they are always friendly and smiling - and nothing is too much trouble. The quality
of food is excellent and mum always complains there is too much food.
Mum has received regular medical assessments which i'm pleased with.
14 March 2025
My mum has been in Horsefair for nearly a year now. I always thought that it would be awful visiting her in a care home, but how could I have been so wrong. From the minute you walk in to the place, it's like walking into a hotel. The receptionist's always greet you with a smile on their faces and
all the staff do an amazing job. When I visit it is like one big happy family and my mum has settled in so well. Thank you for looking after her.
14 March 2025
My mother, stayed at Horse Fair Care Home, and I can't thank the staff enough for the wonderful care she received. She was looked after with kindness, patience, and genuine compassion throughout her stay. The team made every effort to support her in ways that helped bring out her old self, which
meant so much to us as a family. The atmosphere was warm and welcoming, and we always felt reassured that she was in safe and caring hands. I highly recommend Horse Fair Care Home to anyone looking for a place where their loved ones will be treated with dignity and respect.
12 March 2025
Mum has been in Horse Fair for 6 months now and in that time all the staff have been so helpful and understanding, not just for Mum but for the family as well. The support they have provided Mum through all of the events and activities have been fantastic. Mum has so many laughs and jokes all day
with us and the staff.
I have stayed for lunch a couple of times and the food, cakes and coffee were amazing.
We are kept informed about Mum's care and any needs that crop up - we have a monthly residents meeting where I have the opportunity to discuss the activities at the home and the good work the staff do.
12 March 2025
My mum has been in the home since September 2024. It has been a positive experience for both my mother and the family. She has been cared for in a very understanding way and treated with dignity.
Mum has settled in really well thanks to the input from the very caring staff.
12 March 2025
The staff at Horse Fair Care Home made it a seamless transition for my mum moving in on Christmas eve.
They could not of made us more welcome and supported all of us through this difficult time.
The rooms are nice and large with en suite facilities and since we added my mum's furniture and
pictures in place it is now a home from home for her.
The activities and entertainment they provide daily is second to none, with staff constantly at hand.
My mum now feels safe and appears to be slot less stressed & seems relaxed than her last few weeks at home and in hospital.
The staff are all friendly and helpful and there is a real family environment, we would recommend Horse Fair to anyone.
22 October 2024
This was a very painful experience for us to put Mum into a care home. With Mum suffering from dementia, she couldn't understand why this was happening to her which made this a very traumatic time for us all. The staff were so helpful, supportive and professional throughout the whole process and so
caring and understanding to all of our requests. We cannot thank the staff enough. Such a wonderful support. Many thanks to all.
10 September 2024
Needed more hands-on care. Had a rash and don't know how often it was treated. Needed help with getting dressed i.e. the right things to put on. The same with morning and night.
Residents with dementia seemed to be isolated on the top floor. I don't know if they were all allowed down into the
garden in the nice weather. On the plus side, the artwork on his bedroom door, cycling which was his hobby when young. Also, labelling of clothes worth every penny of £25.
Latest Reviews for Horse Fair Care Home - Avery Healthcare
20 March 2026
So pleased with the 'different' care. My parents have received at Horse Fair. Their needs have been met, although they are completely different. Staff are amazing and genuinely care.
20 March 2026
Could not be happier with all care provided. Staff are very friendly and helpful - shows my grandad with dignity and respect.
11 March 2026
Every time I visit the home with my dad, everyone is really friendly. There always seems to be plenty of activities and entertainment to keep my mum occupied, and I love seeing the photos on social media. The Valentine's Day meal was a lovely event for my mum and dad; both had a great time. It's
great to see how much the staff care for the residents and make sure they have everything they need. It was a difficult decision deciding to put my mum in a home, but it was definitely the best one and the nicest home.
03 March 2026
Staff - all are very supportive of residents and use their names when speaking to them. Recent decorations done to general areas is of a high standard, but some bedrooms need updating. Sometimes it takes a while for problems to be solved. On the whole, the home has a good atmosphere from entering to
leaving. Garden is a pleasure to sit in when the weather permits.
26 February 2026
With my wife's instability, the response the staff have given her has unquestionably been first class and leaves myself extremely confident that the right choice of home was the right one.
18 February 2026
Mum (Ann) came to Horse Fair in September 2025. Mum settled well into her new environment. The lovely thing about Horse Fair are visitors are encouraged and welcomed animals as well! Beautiful gardens when the weather is nice, mum enjoys the fresh air. Mum has her own ensuite room. The food is good,
and Mum looks forward to lunch in the dining room. She has built up a nice little friendship group.
Staff are friendly and supportive.
17 February 2026
Mum came into Horse Fair 2 years ago in Feb 2024 and settled in quite quickly. She is sociable, so made some friends quite soon. She always says everyone is so kind and caring, and helpful. She loved the food and has regained the 2st she lost prior to coming into care. Our family are very happy that
mum has accepted that she needs support, and we feel she is safe and happy at Horse Fair. She joins in the entertainment and loves Sunday Hymns. She's happy.
08 December 2025
I've just visited my uncle who has been in this care home for a couple of years now. I visit at different times and days and have found all the staff that you bump into to be caring and happy. Most of the residents enjoy entertainment from staff and outside agencies. The home is clean and tidy and
is currently enjoying a "makeover" with new carpets and decor. The managers Julie and Kirsty are very approachable, as are the rest of the admin staff. Xmas decorations are going up now and residents are looking forward to parties. In the summer staff take dementia residents down the gardens for a potter around. I know my uncle loves this.
19 November 2025
Mum had been at Horsefair for over three years. After a change in management the ethos in the home changed, sadly not for the better. Ultimately I have moved Mum, which was a very hard decision as she is 95 with severe dementia. However, in order to protect her dignity and to ensure
compassionate treatment, I felt I had no choice.
11 July 2025
I spent 2 weeks here for respite, and found the staff very kind and helpful. Bedrooms were very clean and tidied every day. Food is also not too bad, so no complaints.
23 May 2025
Very attentive to care needs of my father. Excellent social programme, especially external visits and on-site entertainment. Nothing was too much trouble and any additional needs were catered for by the staff. My father has no hesitation in returning for respite care.
27 March 2025
My mum in law has settled in well. She joined Horsefair in November 2024 and loves it. Within the first few days she said she wanted to stay. She joins in with most of the activities and loves chatting over tea with the other residents. All the staff are fantastic and nothing is any trouble and
they all greet her with a cheerful hello.
20 March 2025
Mum has been a resident at horse fair since September 2024. We have found that she has settled in almost immediately. She has found her room first class and the care she receives from the staff is again first rate, they are always friendly and smiling - and nothing is too much trouble. The quality
of food is excellent and mum always complains there is too much food.
Mum has received regular medical assessments which i'm pleased with.
14 March 2025
My mum has been in Horsefair for nearly a year now. I always thought that it would be awful visiting her in a care home, but how could I have been so wrong. From the minute you walk in to the place, it's like walking into a hotel. The receptionist's always greet you with a smile on their faces and
all the staff do an amazing job. When I visit it is like one big happy family and my mum has settled in so well. Thank you for looking after her.
14 March 2025
My mother, stayed at Horse Fair Care Home, and I can't thank the staff enough for the wonderful care she received. She was looked after with kindness, patience, and genuine compassion throughout her stay. The team made every effort to support her in ways that helped bring out her old self, which
meant so much to us as a family. The atmosphere was warm and welcoming, and we always felt reassured that she was in safe and caring hands. I highly recommend Horse Fair Care Home to anyone looking for a place where their loved ones will be treated with dignity and respect.
12 March 2025
Mum has been in Horse Fair for 6 months now and in that time all the staff have been so helpful and understanding, not just for Mum but for the family as well. The support they have provided Mum through all of the events and activities have been fantastic. Mum has so many laughs and jokes all day
with us and the staff.
I have stayed for lunch a couple of times and the food, cakes and coffee were amazing.
We are kept informed about Mum's care and any needs that crop up - we have a monthly residents meeting where I have the opportunity to discuss the activities at the home and the good work the staff do.
12 March 2025
My mum has been in the home since September 2024. It has been a positive experience for both my mother and the family. She has been cared for in a very understanding way and treated with dignity.
Mum has settled in really well thanks to the input from the very caring staff.
12 March 2025
The staff at Horse Fair Care Home made it a seamless transition for my mum moving in on Christmas eve.
They could not of made us more welcome and supported all of us through this difficult time.
The rooms are nice and large with en suite facilities and since we added my mum's furniture and
pictures in place it is now a home from home for her.
The activities and entertainment they provide daily is second to none, with staff constantly at hand.
My mum now feels safe and appears to be slot less stressed & seems relaxed than her last few weeks at home and in hospital.
The staff are all friendly and helpful and there is a real family environment, we would recommend Horse Fair to anyone.
22 October 2024
This was a very painful experience for us to put Mum into a care home. With Mum suffering from dementia, she couldn't understand why this was happening to her which made this a very traumatic time for us all. The staff were so helpful, supportive and professional throughout the whole process and so
caring and understanding to all of our requests. We cannot thank the staff enough. Such a wonderful support. Many thanks to all.
10 September 2024
Needed more hands-on care. Had a rash and don't know how often it was treated. Needed help with getting dressed i.e. the right things to put on. The same with morning and night.
Residents with dementia seemed to be isolated on the top floor. I don't know if they were all allowed down into the
garden in the nice weather. On the plus side, the artwork on his bedroom door, cycling which was his hobby when young. Also, labelling of clothes worth every penny of £25.