Horse Fair Care Home, Rugeley, Staffordshire
Horse Fair Care Home, Rugeley, Staffordshire
Horse Fair Care Home, Rugeley, Staffordshire

Horse Fair Care Home based in Rugeley serves the Staffordshire community with residential and respite care.

It has a separate dementia care suite for those with memory loss.

The ethos is one of companionship and fun with a background of 24/7 care, delivered by a committed and dedicated staff, who make a point of celebrating every individual’s life story.

Being in the centre of town, it is easy to access local amenities and be involved with the life of the local community.

Organisers prepare a well-rounded programme of activities within the home, which is enhanced by a sensory garden full of aromatic plants.

Reminiscence is a popular activity as are outings in the minibus and pub lunches.

Group: Avery Healthcare Group

Person in charge: Jennie Mannion (Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 72

Rooms with ensuite WC: 72

Weekly Charges Guide: Personal Care Single from £855 (These prices are only a guideline, please contact Horse Fair Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Horse Fair Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Horse Fair Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Horse Fair Care Home has a Review Score of 9.3 (9.261)

The Review Score of 9.3 (maximum of 10) for Horse Fair Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Horse Fair Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.567 for Horse Fair Care Home is calculated as follows: ( (112 Excellents x 5) + (58 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 180 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.694 Points relating to the number of positive Reviews for Horse Fair Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 10 Reviews ÷ 14.4 Target = 0.694

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Horse Fair Care Home?

  • Extremely LIKELY
    11
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Horse Fair Care Home

  • Daughter of Resident/Service User
    8
  • Sister of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • more

I moved into Horse Fair Care Home on 1st July 2011. At a recent care review, it was decided that i now needed nursing care which is not available here. I am all set to move to a nursing home much nearer to my family. Coming to Horse Fair is the best thing I have ever done since becoming disabled, I am completely wheelchair bound and now completely deaf. The staff here are first class, the food is superb, the atmosphere is lovely and the whole is run extremely well. Whilst I am looking forward to making new friends, I am not looking forward to saying goodbye to the ones here.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well kept care home in pleasant surroundings. Well managed and staff appear dedicated and well trained. Excellent menus with choice, and housekeeping services very good. Rooms are pleasant and spacious. All staff are friendly and approachable. Excellent team who are dedicated to providing residents with entertainment in varying forms on a regular basis. Management and senior staff operate an open door policy to discuss any issues. Staff specifically trained in dementia care.

How likely would you be to recommend Horse Fair Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My nan lives here on the upstairs floor. The staff are so lovely and will always go the extra mile for you, kind and considerate. I know my nan is loved and cared for here, it is like 1 big family.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff of the care home - care workers, receptionists, catering, gardeners etc are unfailingly kind, courteous and supportive in every way. I have peace of mind knowing that my brother has 24-hour care.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As soon as you walk through the doors it doesn't feel like a care home, instead a family run hotel. Everyone makes you feel welcome. My dad says he now lives in a hotel. All members of staff make this a special place they greet you with a smile and provide support to family and friends, nothing is too much trouble. The carers are supportive and very caring, making my dad comfortable and secure, always treating him with respect and dignity as an elderly person of 88 years deserves.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum came for a week's respite care. It was the first time Mum had been away from me in 18 months and she and I were really apprehensive.
All the staff were so welcoming and reassuring, answering all questions openly. Mum was very settled within no time and has thoroughly enjoyed her time here.
Her care has been excellent and will definitely be returning.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum became a resident in February - she has Alzheimer's and vascular dementia. She has settled in well due to the care and attention of the staff. She has gained weight (which is good as she is very slim) and this is due to the good quality food! She has lots of stimulation provided by the wide range of activities provided and when my father passed away on 9/3/17 the staff were so kind and lovely not only to my mum but also to me - it is a lovely place for my mum.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Mum is well looked after at Horse Fair. The food is good. There is a high level of cleanliness throughout the home. Staff are friendly and helpful.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum moved into Horse Fair at the end of March 2017. The staff and management were excellent at welcoming her and our family to the home. Her room has it's own en-suite and is furnished to a good standard. She is allowed to bring a few items of her own furniture and ornaments, which is great as I think it helps settle her in more quickly. The only criticism I have is that the easy chairs in the lounge are stained and would have thought leather would be a better fabric as it could be wiped down easily. All in all, I am very pleased with the standard of the home. Mum seems to have settled in very quickly.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum can be a bit awkward, but the staff are brilliant with her. If she refuses food, they take it into her anyway and 9 times out of 10 she eats it.

Impressed with the level of cleanliness and standard of food.

Thank you to all staff at Horse Fair for the care you give to Mum.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was here for one week's respite. Definitely will use the home again. I was very worried but has settled very well. Very impressed!!

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother was very contented until her condition deteriorated and she needed different care.

How likely would you be to recommend Horse Fair Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

We could not find any other home to provide care for my sister. There is a warmth and understanding by all, not only for patients but also relatives, which is so helpful. So often we (relatives) do not know how to handle situations and Avery are prepared to guide us as to how best to deal with issues created by the relative in care. this in my opinion is so very important.

How likely would you be to recommend Horse Fair Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

care is not to be bettered. My father was a resident from December 2010 to date. All the staff are friendly and approachable. It is a caring environment that puts the residents first.

How likely would you be to recommend Horse Fair Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are happy overall with the service and car provided for our mother who has been a resident on Horse Fairs Dementia floor for 3+ years.

Recently I am slightly concerned with the turnover rate of senior care staff on the unit. I appreciate that individual staff members need to progress in their careers but we seem to lose some for the best team members quite frequently. Leading to a lack of adequate supervision of more junior carers.

How likely would you be to recommend Horse Fair Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

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Care Home Idol 2016

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