Horse Fair Care Home - Avery Healthcare

Horse Fair, Rugeley WS15 2EL
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9.8 131 Reviews
  • Horse Fair Care Home - Avery Healthcare, Rugeley
Horse Fair Care Home in Rugeley comprises a well-established community of elderly residents across Staffordshire. The home provides residential care and respite care for those seeking support, along with a dedicated suite offering the highest quality dementia care and also welcomes couples and companions.

The home's central location in the town ensures proximity to local amenities, and its connection with local volunteer groups solidifies its respected place within the Rugeley community.

At Horse Fair, residents' lives are actively celebrated, and they play a crucial role in shaping the direction of life within the care home. Families and friends are also encouraged to share their views and can formally join one of the home's committees.

Adopting a holistic approach, the team provide high quality residential, dementia, and respite care that recognises the importance of both minds and bodies. And the energetic recreation and leisure team organises diverse activities and social engagements for residents and families.

Generously proportioned bedrooms feature en-suite walk-in showers and flat-screen TVs and housekeepers maintain the rooms meticulously, ensuring personal ornaments and keepsakes are carefully dusted.

The Butterfly Café is a spot where residents enjoy companionship over tea. Various lounges cater to different preferences, hosting clubs, societies, and quiet spaces for reading daily newspapers or magazines. The home also offers a salon for residents and provides various prestigious amenities.

To stay updated on activities at the Horse Fair, visit the dedicated Facebook page where the team share updates on all the activities and events in the Rugeley care home. For inquiries or to arrange a visit, call the friendly care team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1449
  • RESPITE Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Horse Fair Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Anderson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Horse Fair Care Home - Avery Healthcare Reviews (131)

9.8

Horse Fair Care Home - Avery Healthcare has a Review Score of 9.8 (9.781) out of 10, based on 29 reviews in the last 2 years.
Over all time Horse Fair Care Home - Avery Healthcare has 131 reviews.

Overall Experience
  • 100
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Date Published
  • 131
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Reviewer Connection to Horse Fair Care Home - Avery Healthcare
  • 54
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  • 2
  • 1
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Total of 131, showing 121-131
Review from Pamela C (Daughter of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well kept care home in pleasant surroundings. Well managed and staff appear dedicated and well trained. Excellent menus with choice, and housekeeping services very good. Rooms are pleasant and spacious. All staff are friendly and approachable. Excellent team who are dedicated to providing residents
with entertainment in varying forms on a regular basis. Management and senior staff operate an open door policy to discuss any issues. Staff specifically trained in dementia care.
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Review from Caz K (Granddaughter of Resident) published on 16 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan lives here on the upstairs floor. The staff are so lovely and will always go the extra mile for you, kind and considerate. I know my nan is loved and cared for here, it is like 1 big family.
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Review from M C (Sister of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff of the care home - care workers, receptionists, catering, gardeners etc are unfailingly kind, courteous and supportive in every way. I have peace of mind knowing that my brother has 24-hour care.
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Review from Joanne K (Daughter of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came for a week's respite care. It was the first time Mum had been away from me in 18 months and she and I were really apprehensive.
All the staff were so welcoming and reassuring, answering all questions openly. Mum was very settled within no time and has thoroughly enjoyed her time here.
Her
care has been excellent and will definitely be returning.
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Review from Judy E (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum became a resident in February - she has Alzheimer's and vascular dementia. She has settled in well due to the care and attention of the staff. She has gained weight (which is good as she is very slim) and this is due to the good quality food! She has lots of stimulation provided by the wide range
of activities provided and when my father passed away on 9/3/17 the staff were so kind and lovely not only to my mum but also to me - it is a lovely place for my mum.
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Review from J S (Son of Resident) published on 5 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum is well looked after at Horse Fair. The food is good. There is a high level of cleanliness throughout the home. Staff are friendly and helpful.
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Review from Hazel O (Wife of Resident) published on 28 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was here for one week's respite. Definitely will use the home again. I was very worried but has settled very well. Very impressed!!
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Review from Jo T (Daughter of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was very contented until her condition deteriorated and she needed different care.
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Review from E A P (Sister of Resident) published on 19 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We could not find any other home to provide care for my sister. There is a warmth and understanding by all, not only for patients but also relatives, which is so helpful. So often we (relatives) do not know how to handle situations and Avery are prepared to guide us as to how best to deal with issues
created by the relative in care. this in my opinion is so very important.
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Review from L G (Daughter of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
care is not to be bettered. My father was a resident from December 2010 to date. All the staff are friendly and approachable. It is a caring environment that puts the residents first.
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Review from Carol (Daughter of Resident) published on 19 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy overall with the service and car provided for our mother who has been a resident on Horse Fairs Dementia floor for 3+ years.


Recently I am slightly concerned with the turnover rate of senior care staff on the unit. I appreciate that individual staff members need to progress in their

careers but we seem to lose some for the best team members quite frequently. Leading to a lack of adequate supervision of more junior carers.
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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Horse Fair Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Horse Fair Care Home - Avery Healthcare is calculated as follows: ( (275 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 343 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Horse Fair Care Home - Avery Healthcare is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (3)

Julie

Julie Anderson

Job Title: General Manager Joined: 2023

Hello, my name is Julie, the General Manager here at Horse Fair Care Home.


With over 30 years in the care sector, I’m proud to lead the team at Horse Fair Care Home. My journey from Care Assistant to Home Manager spans various settings, including residential, nursing, dementia, and young physical disability care. I’m passionate about delivering person-centred, dignified care in a safe, welcoming environment. I hold the Registered Manager’s Award and am trained in Dementia Care, Health & Safety, COSHH, and Medication Administration.


With a strong understanding of care regulations and best practices, I work closely with residents, families, and local professionals to build trust and ensure the highest standards are always met.


Enriching lives, empowering staff – this is the ethos I bring to Horse Fair, where excellent care and strong leadership go hand in hand to create a home where people thrive.


I look forward to welcoming you to Horse Fair Care Home.

Kirsty

Kirsty Preston

Job Title: Deputy Manager

Hello, my name is Kirsty, and I have the privilege of being the Deputy Manager at Horse Fair Care Home.


I am passionate about creating a home where every resident feels safe, valued, and part of a supportive community. With over 10 years’ experience in health and social care—including residential, nursing, and community settings—I bring a wealth of knowledge and dedication to my role.


My background includes roles as Deputy Manager, Team Leader, Unit Manager, and Learning & Development Trainer, giving me both hands-on care experience and strong leadership skills. I hold a Level 5 Diploma in Leadership and Management in Health and Social Care (Distinction), reflecting my commitment to high-quality, person-centred care.


At Horse Fair Care Home, I work closely with residents, families, and staff to ensure compassionate, tailored support for every individual.

Sheryll

Sheryll Ough

Job Title: Client Liaison Manager Joined: 2024

Hello, my name is Sheryll and I'm the Client Liaison Manager at Horse Fair Care Home.


With over 20 years of experience in the care sector, I have a strong understanding of both direct care and leadership. My career began in hands-on roles before progressing into leadership positions that strengthened my skills in service planning, coordination, and quality assurance. I hold a Level 5 Diploma in Leadership and Management for Adult Care and a Level 3 in Business and Administration.


I joined Horse Fair Care Home in 2024, conducting pre-assessments and supporting residents and families with compassion as their loved ones transition into our care. I also work closely with the local community, leading engagement initiatives and events to build meaningful connections that enrich life within the home.


I believe in creating a supportive environment where every resident feels valued, every family feels reassured, and our community feels welcomed and involved.

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