Horse Fair Care Home - Avery Healthcare

Horse Fair, Rugeley WS15 2EL
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9.7 138 Reviews
  • Horse Fair Care Home - Avery Healthcare, Rugeley
Horse Fair Care Home in Rugeley comprises a well-established community of elderly residents across Staffordshire. The home provides residential care and respite care for those seeking support, along with a dedicated suite offering the highest quality dementia care and also welcomes couples and companions.

The home's central location in the town ensures proximity to local amenities, and its connection with local volunteer groups solidifies its respected place within the Rugeley community.

At Horse Fair, residents' lives are actively celebrated, and they play a crucial role in shaping the direction of life within the care home. Families and friends are also encouraged to share their views and can formally join one of the home's committees.

Adopting a holistic approach, the team provide high quality residential, dementia, and respite care that recognises the importance of both minds and bodies. And the energetic recreation and leisure team organises diverse activities and social engagements for residents and families.

Generously proportioned bedrooms feature en-suite walk-in showers and flat-screen TVs and housekeepers maintain the rooms meticulously, ensuring personal ornaments and keepsakes are carefully dusted.

The Butterfly Café is a spot where residents enjoy companionship over tea. Various lounges cater to different preferences, hosting clubs, societies, and quiet spaces for reading daily newspapers or magazines. The home also offers a salon for residents and provides various prestigious amenities.

To stay updated on activities at the Horse Fair, visit the dedicated Facebook page where the team share updates on all the activities and events in the Rugeley care home. For inquiries or to arrange a visit, call the friendly care team.
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Care Provided by Horse Fair Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1449
  • RESPITE Self-Funded Residential Dementia Care: from £1500

These prices are only a guideline, please contact Horse Fair Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Horse Fair Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Horse Fair Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Julie Anderson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Horse Fair Care Home - Avery Healthcare Reviews (138)

9.7

Horse Fair Care Home - Avery Healthcare has a Review Score of 9.7 (9.717) out of 10, based on 28 reviews in the last 2 years.
Over all time Horse Fair Care Home - Avery Healthcare has 138 reviews.

Overall Experience
  • 102
  • 32
  • 2
  • 1
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Date Published
  • 138
  • 9
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  • 28
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Reviewer Connection to Horse Fair Care Home - Avery Healthcare
  • 57
  • 22
  • 10
  • 9
  • 5
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  • 4
  • 4
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  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 138, showing 81-100
Review from Sandra (Daughter of Resident) published on 25 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I want to send a big thank you to every member of staff at Horse Fair at this very difficult time.
The staff are doing an excellent job of keeping not only my father safe but every other resident.
I want you all to know you are in my thoughts every day and hope you are trying to keep yourselves safe
as well as our loved ones.
We will get through this if we all pull together and help each other as much as we can.
Please take care and I hope it will not be too long before I see you all again.
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Review from J H (Son of Resident) published on 30 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is looked after very well. The staff keep me informed of any issues and are always keen to help.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you for taking the time to provide feedback on Mum's care. I am so pleased that you are happy with her care. It's our pleasure to care for Mum.
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Review from J M (Daughter of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for 20 months, she is happy and treated well. The staff are always pleasant. Looked at many care homes, this one suits my mum's needs and was the best I found.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you for taking the time to leave a review for us. We are so pleased that you are happy with Mum's care and the Home.
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Review from Gwynneth N (Wife of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Horse Fair is not just a care home, it and the staff really care about the friendly and efficient love they give - it is just like one happy family home. Nothing is too much trouble, and all the staff really care, both for the resident and their relatives. It is a hard decision to put a relative into
care, but I have has no regret at all that Horse Fair provides just won needed. Well done to you all.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you so much for your kind comments. We really do appreciate you taking the time out to write such a lovely review.
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Review from M M (Nephew of Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Horse Fair Care Home provides a safe balanced environment that offers comfort tailored care and community for all.
Management and staff are considerate at all times. Ultimately this is a business with commercial considerations, hence the above-average fees that apply. A loyalty discount should be
considered as there are other providers that provide similar services and its a buyers market.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you for your kind comments and suggestions. It's very kind of you to take the time to write a review.
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Review from Andrew M (Next of Kin) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing staff and front of house have been excellent in ensuring that my next of kin stays safe and is as happy as possible.
The accommodation is as close to home as you can get and everyone goes out of their way to be polite and give Horse Fair a homely feel.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you for your kind comments. It means a lot when we receive such a lovely positive review.
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Review from D H (Partner of Resident) published on 7 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Have always had a good response to any problem arising. My partner has settled down very well and seems to be happy. Staff are always very friendly and helpful.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you for taking the time to leave us a review. I am so glad that you are happy with the care your partner is receiving.
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Review from Janet B (Daughter of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and caring staff.
Happy atmosphere.
Reply from Angus Matthew, Senior Marketing Manager at Horse Fair Care Home - Avery HealthcareThank you for taking the time to write such a lovely review.
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Review from D B (Resident) published on 17 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find living here quite good.
It is not like living at home, but when you can't look after yourself you've got to have someone to do that for you.
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Review from P B (Son of Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall standard excellent. Staff are very good, friendly and good at their jobs. Fully caring and supportive of my mom and also my dad, when visiting Mom.
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Review from Heather H (Daughter-in-law of Resident) published on 14 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact with the wonderful staff at Horse Fair we were made to feel supported, welcomed and a part of the Horse Fair family. Mom loved her time here and settled quickly. Staff are so caring and genuine and always went above and beyond to ensure mom was well cared for. In her last few
months, mom was treated with dignity and respect by everyone who looked after her at Horse Fair. She called Horse Fair her home.
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Review from T B (Daughter of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely care home where my father is well looked after. The staff are wonderful and always make me feel very welcome and part of the "family" whenever I visit. They are always cheery and interact very well with the residents. The home is very clean and well organised and the meals look very
appetising. There is always a choice on the menu.
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Review from Melanie (Daughter of Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom and Dad moved into Horse Fair in September 2018 as both were suffering from dementia. We had looked at other care homes and Horse Fair was by far the nicest we had come across, we were very impressed from the start. The en-suite bedrooms are spacious and clean and the housekeeping arrangements are
well organised.
The staff are very friendly and welcoming and always pass the time of day with the residents and visitors, the home is always clean, warm and tidy and managed very well. There is always a choice of menu, the food is especially good as witnessed by Dad's expanding waistline.
Mom sadly passed away in June but the staff were tremendous in her end of life care and I can't thank them enough for their comfort and support through such a difficult time. Dad initially struggled to cope with his grief after the loss of Mom but the staff have been wonderful, very understanding and patient, and I am pleased to say he is back to his old self again. Thank you.
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Review from Gillian J (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been well looked after. The carers have been very kind and caring. Mum has particularly enjoyed the drumming and keep fit activities and the church service at Easter.
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Review from Robert C (Son of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After making the difficult decision to move into a care home at the age of 88, my mum chose Horse Fair Care Home. Having all her faculties she checked out 7 establishments prior to her decision that Horse Fair ticked all her boxes. Mum remained there for 2 and a half years until her death. All the staff
went the extra mile to give her excellent care, fuss and comfort in the last years of her life.
The staff all showed great respect and compassion both to mum and myself. Thank you doesn't seem enough.
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Review from Catherine C (Friend of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was lovely, clean and smelt really clean on first entering the home. Whilst sat with a resident staff were chatting to other residents and there was lots of rapport, respect and dignity.
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Review from Charlotte W (Relative of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my grandma the staff were very friendly and welcoming. The care that is given to her is excellent and if there are any problems the managers deal with it professionally.
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Review from Mick S (Son of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has really settled into Horse Fair Care Home. The staff are brilliant with her and she always sits to talk to them. She is always tidy and so is the home, it is well managed.
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Review from Sheree B (Relative of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are welcoming and friendly. My mother-in-law is well cared for and enjoys it. She loves the staff and the activities are great and she likes taking part in them. The management team are amazing and I couldn't ask for better.
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Review from G B (Granddaughter of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has been at Horse Fair for over a month now after being diagnosed with a terminal illness.
Thanks to the kind and compassionate staff she has settled in quickly.
She is well cared for, happy and safe.
All departments are so friendly and go the extra mile.
The home is warm, welcoming and very
clean.
We couldn't ask for a better service.
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Current Review Score: 9.7 (9.717)

Overview of Review Score

The Review Score of 9.7 (9.717) out of 10 for Horse Fair Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.717 for Horse Fair Care Home - Avery Healthcare is calculated as follows: ( (254 Excellents x 5) + (67 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 332 Ratings = 4.717
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Horse Fair Care Home - Avery Healthcare is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (3)

Julie

Julie Anderson

Job Title: General Manager Joined: 2023

Hello, my name is Julie, the General Manager here at Horse Fair Care Home.


With over 30 years in the care sector, I’m proud to lead the team at Horse Fair Care Home. My journey from Care Assistant to Home Manager spans various settings, including residential, nursing, dementia, and young physical disability care. I’m passionate about delivering person-centred, dignified care in a safe, welcoming environment. I hold the Registered Manager’s Award and am trained in Dementia Care, Health & Safety, COSHH, and Medication Administration.


With a strong understanding of care regulations and best practices, I work closely with residents, families, and local professionals to build trust and ensure the highest standards are always met.


Enriching lives, empowering staff – this is the ethos I bring to Horse Fair, where excellent care and strong leadership go hand in hand to create a home where people thrive.


I look forward to welcoming you to Horse Fair Care Home.

Kirsty

Kirsty Preston

Job Title: Deputy Manager

Hello, my name is Kirsty, and I have the privilege of being the Deputy Manager at Horse Fair Care Home.


I am passionate about creating a home where every resident feels safe, valued, and part of a supportive community. With over 10 years’ experience in health and social care—including residential, nursing, and community settings—I bring a wealth of knowledge and dedication to my role.


My background includes roles as Deputy Manager, Team Leader, Unit Manager, and Learning & Development Trainer, giving me both hands-on care experience and strong leadership skills. I hold a Level 5 Diploma in Leadership and Management in Health and Social Care (Distinction), reflecting my commitment to high-quality, person-centred care.


At Horse Fair Care Home, I work closely with residents, families, and staff to ensure compassionate, tailored support for every individual.

Sheryll

Sheryll Ough

Job Title: Client Liaison Manager Joined: 2024

Hello, my name is Sheryll and I'm the Client Liaison Manager at Horse Fair Care Home.


With over 20 years of experience in the care sector, I have a strong understanding of both direct care and leadership. My career began in hands-on roles before progressing into leadership positions that strengthened my skills in service planning, coordination, and quality assurance. I hold a Level 5 Diploma in Leadership and Management for Adult Care and a Level 3 in Business and Administration.


I joined Horse Fair Care Home in 2024, conducting pre-assessments and supporting residents and families with compassion as their loved ones transition into our care. I also work closely with the local community, leading engagement initiatives and events to build meaningful connections that enrich life within the home.


I believe in creating a supportive environment where every resident feels valued, every family feels reassured, and our community feels welcomed and involved.

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