Horse Fair Care Home - Avery Healthcare

The staff all showed great respect and compassion both to mum and myself. Thank you doesn't seem enough.

Mum has been well looked after. The carers have been very kind and caring. Mum has particularly enjoyed the drumming and keep fit activities and the church service at Easter.

All the staff are welcoming and friendly. My mother-in-law is well cared for and enjoys it. She loves the staff and the activities are great and she likes taking part in them. The management team are amazing and I couldn't ask for better.

My mother has really settled into Horse Fair Care Home. The staff are brilliant with her and she always sits to talk to them. She is always tidy and so is the home, it is well managed.

When visiting my grandma the staff were very friendly and welcoming. The care that is given to her is excellent and if there are any problems the managers deal with it professionally.

The home was lovely, clean and smelt really clean on first entering the home. Whilst sat with a resident staff were chatting to other residents and there was lots of rapport, respect and dignity.

We couldn't ask for a better service.

Generally the standard of care is very good. As always some members of staff are more friendly and helpful. The staff do sometimes seem stressed and this can come over to the resident and make them feel uncomfortable. I have no major complaints and if I am concerned about anything I feel I can address it to the appropriate people and it will be resolved.

My nan has been living here for a few months and she has received the best care I could ask for. She settled in very well and makes herself at home. All the staff are welcoming and friendly.

My husband has been in Horse Fair for respite on two occasions and been very happy. The staff are very nice and supportive.

Mum is bedbound now, staff have been brilliant. Any issues we have had have been sorted immediately. Managers office is an open door policy so very approachable. Mum is now on end of life care and the quality of care is next to none. Well done Horse Fair.

My nan has been extremely well looked after since moving to Horse Fair Care Home. Staff are warm and welcoming not only to residents but also their families. They tailor the care to the individual whilst also creating a real sense of family within the home itself. There is a great motive of entertainment with something for everyone. Well done all!

The last 3/12 have been lovely for my mother. She has been extremely well cared for and had a very enjoyable Christmas and New Year. We have all as a family been supported and nurtured by the staff who appreciated our feelings that this was a Christmas without mother being in our home for the first time.

We have a programme each week of events for residents, unfortunately, sometimes they are very late especially at lunchtime so you miss most of them.

I would not hesitate in recommending Horse Fair to anyone looking for care. Thank you ladies.

Thanks to everyone on his behalf.

She talked about the food and the entertainment being good and made friends with some of the other residents.

My mother has been a resident since January, 2017. Recently, mum has been unwell and the Horse Fair team have been wonderful. The staff are patient and kind with mum as well as supporting the immediate family.

My Nana moved into Horsefair Care Home in August. We have all been made welcome as a family and we couldn’t ask for better care for My Nana. She’s settled in so quickly and she is truly “at home” there.

From the moment you walked in you felt like you were in a hotel.

Very clean and staff was very caring and friendly.