Horse Fair Care Home - Avery Healthcare

Management and staff are very polite and helpful.

Mum has enjoyed the activities throughout October particularly the African drumming and Halloween party. It is good that she is able to choose which activities she joins in with. I am pleased that the staff encouraged her to take part. Mum is confident that when she needs help she will get it (usually). Mum does like some staff better than others and seems to have a good rapport with most.

We loved watching the birds in the garden with coffee and a cake in the summer, and most recently tonight the brilliant Halloween party, there are often events and activities going on that families and friends can join in with.

My sister's birthday (90) was made extra special because of your staff and carers, the food was extra special and so well thought out. The staff is so happy and always caring for patients and all the families when they come to visit. Extra special care home, a pleasure to visit.

My mum stayed at Horse Fair Care Home for a holiday stay. She is usually cared for at home with 24-hour live-in care. I was concerned about how she would settle and respond to moving into a care home even for a short stay. The staff couldn't have been more welcoming the activities kept mum occupied and in a social environment. The food was great and she really enjoyed the company. The home was always clean and in the main fresh-smelling. The lounge was divided into small groups of chairs which made it feel and look more homely and the dining room was bright and very welcoming. All in all, we had a great experience and plan for a more permanent stay in the future.

Because my husband was called away on family business, I spent a week in respite at the home. While I was a bit anxious at the prospect, I need not have worried because the experience proved to be enlightening and gainful. The staff were all friendly and helpful. After some hesitation on their part, a few residents were quite friendly.

Have used several times for respite. Mom is always happy to go. Staff are very welcoming. She is always well cared for and despite her dementia, looks very happy. Overall, as a family, we feel she is in a safe and happy, caring place.

Mum has come to the care home due to experiences at home. Mum has been supported with her care needs and her emotional well-being.

Excellent reception staff. Very helpful and pleasant Nothing is too much trouble we are very happy to have got a placement here for my sister, and to be able to leave her with very trustworthy staff. Very pleasant and helpful when we visit.

We're really pleased with the care and facilities at Horse Fair Care Home. Dad has been here for three months and is getting good care. We would recommend Horse Fair.

Extremely helpful care staff during demonstration and try out of new chair. They were willing, kind and full of advice, also patient and treated Mum with dignity while she deliberated and raised issues. On the same day, I witnessed the return of another resident from a hospital stay; she had the loveliest of welcomes and was visibly delighted with the fuss made of her.

All resident's rooms have their own bathrooms, communal lounges and dining rooms are spacious and well-fitted. A lovely garden for sunny days with an aviary. Alpacas visited recently, a huge hit, also staff member's beautiful cat came in for cuddles, I would not hesitate to recommend Horse Fair, you will be welcomed with love and kindness by all staff.

Thank you Horse Fair, from our family.

My father moved from sheltered accommodation to Horse Fair Care Home in December 2022 due to mobility and other issues. He has settled in really well and myself and our family are very pleased with the care he has received at Horse Fair. The staff are kind and attentive and care for my father's every need. Compared to other care homes we have visited, House Fair is brilliant and I would have no hesitation whatsoever in recommending it to you.

my mother has always resisted the idea of going into a home but after finding out that even with my help that her mobility and condition was deteriorating. She tried respite care at Horse Fair. She was so happy here that her decision to stay surprised all the family. The excellent staff, lovely welcoming surroundings and her room overlooking the garden made a huge difference to her life.

All of the carers are excellent in the way they care for the residents and go about their duties in a professional manner. This includes the senior staff and management too. Reception staff always have a smile for you and are very helpful to me.

My dad has been staying at Horse Fair since April and I am so pleased I chose this care home. Choosing the right home is very difficult but having looked at several in the area, I decided to try out Horse Fair for some respite stays which Dad enjoyed very much. Now a full-time resident, Dad has settled well and is very well-cared for. The staff are cheerful, attentive, caring and helpful. The lounge and dining areas are lovely, as is the garden which has an aviary which many of the residents love. There is an emphasis on socialising and interaction and Dad certainly loves the food! Covid safety procedures are in place and strictly adhered to which is reassuring. It is a huge relief to know that Dad is somewhere that is genuinely caring.

I was treated with great care by all the staff. If there should come on time when I cannot look after myself. I would be happy to come back.

Firstly, I deliver exercise sessions in this care home every Thursday.

As I visit a lot of care homes throughout the Midlands due to my work, Horse Fair Care Home is up there as one of the best I visit due to its happy and safe environment for both the staff and residents. Two staff members imparticular care assistant and the activities assistant are very helpful in getting residents prepared for my sessions. All residents seem to be settled within the care home and the atmosphere for my sessions is always great due to the staff's organisation and bubbly personalities.

Additionally, the Care Homes' handling of residents' safety is amazing. This is done by making sure all visitors and residents are signed in and out, a negative lateral flow test is presented on arrival, up to date with resident's covid jabs (seen this for myself in one of my sessions) and a temperature check is taken. To finish, all facilities are to a high standard and most importantly clean.

The team of nurses, carers and staff are phenomenal and I would recommend Horse Fair Care Home to anyone whose loved ones who require care and/or stimulation. A wonderful place.