Submit a Review for Nelson Manor Care Centre
247 Barkerhouse Road, Nelson, BB9 9NL
View full details of Nelson Manor Care CentreLatest Reviews for Nelson Manor Care Centre
24 June 2026
Brother has settled in very well. I have a lot of confidence in most of the staff who take the time to learn a residents needs, likes and dislikes. I know they are very busy but 1 or 2 carers need to improve their listening skills, which would help especially with residents who struggle with
words. Staying silent while a resident gets the words together would give residents confidence to ask for help if needed.
Overall everything is great, there really are some lovely people who work there and I applaud their patience, effort and fun they bring to the care home. Thank you
28 May 2026
I would recommend this care home. The staff are hardworking, kind and helpful. The home is always spotlessly clean. They take good care of my father , he has been with them for over two years and we are very happy with the care provided.
28 May 2026
My wife and been at Nelson Manor for 12 weeks and my daughters and I are very grateful for both the care and thoughtfulness of all the staff. We are always welcome and there is a real homely atmosphere.
Attention to detail and personal care are very good
Information and communication are both
very good
26 May 2026
I cannot praise the staff at Nelson Manor highly enough. Their care for my Dad was wonderful and their support to me was equally good. Everyone is so pleasant, friendly, helpful and approachable at every level of staff. In addition the home is very professionally managed and well run in all areas,
including administration, laundry, catering, cleaning. It was a huge relief knowing Dad was being well looked after by knowledgeable, caring and well trained staff. They kept me informed at all times and explained clearly what they were doing in terms of his care and why it was necessary. It was reassuring to see the same staff who knew Dad personally, rather than a constantly changing team. A named nurse was assigned to Dad and she and her colleagues provided excellent care. The end of life care given to Dad and us as a family was all we could ever have wished for. I highly recommend Nelson Manor as a first class home and one where I would be more than happy to be a resident.
21 May 2026
The Home is always very clean and tidy, i ve always found the clients bathroom to be clean with plenty of towels, I have noticed over the last few months lots of different staff, some with very limited experience, this is only my observation, the meals I have seen always look good and tasty, the
staff are always pleasant when I ve been and are very approachable, I have popped in the day room and I am always happy to see them all enjoying daytime activities.
19 May 2026
The home is very welcoming as have been the staff. standards are high and the staff have been excellent. inspiring confidence in the overall care package and creating a real peace of mind with the family
18 May 2026
The home has a welcoming feel and is always clean and well organised. The staff are friendly and caring and aways there to listen and sort any problems out . My sister is well cared for and I'm happy for her to be in Nelson Manor .
15 May 2026
Professional,approachable,understanding,accommodating,supportive ,friendly staff.
At very difficult times have always been there.After my mum arrived at the nursing home she was exceptionally poorly and with care and attention she gained weight a pressure from hospital healed and most importantly
she was settled
15 May 2026
My mum is very happy here and I can honestly say the staff are brilliant. They are always so friendly, caring, and attentive to all of her needs. They take great care of her and it gives our family real peace of mind knowing she is well looked after.
The home is always very clean and well
maintained, the food is good, and my mum has a lovely bedroom where she feels comfortable and settled. We are very grateful for all the kindness and support the staff show every day. I would highly recommend Nelson Manor.
15 May 2026
Overall it is very very good with caring staff and management .
visitors are made very welcome by all the staff and nothing is too much trouble .
Nelson Manor is spotlessly clean at all times .
Entertainment and activities are extremely good .
02 April 2026
I would like to say a huge thank you to every single member of staff who help care for my mum.
To the nurses, carers, cleaners, cooks, and laundry staff - thank you for everything you do.Your kindness, patience, and hard work never goes unnoticed. You don't just do your jobs; you treat my mum
with dignity, compassion, and respect every single day.
Knowing she is surrounded by people who genuinely care means the world to me and my dad. The comfort, warmth, and support you give her will never be forgotten.
We are truly grateful for the dedication and care you show to all the residents. You make such a difference in people's lives.
From the bottom of our hearts, thank you to each and everyone of you, we love you
12 January 2026
Mum has been at Nelson Manor for 4 weeks she has been made very welcome by the jubilee unit . We are very happy with the standard of care . Particularly the level of communication with us by staff . As we live a long way away this has been exemplary keeping us informed on how mum has settled. The
social media page has also been a great help to us so we can see mum taking part in things.
24 November 2025
My husband,a resident at Marsden Manor, recently had an appointment at Burnley General hospital . He needs an ambulance to accommodate his stretcher, said vehicle came and he left home at 12/30 for a 2/30 appointment. After the consultation the ambulance was again booked and came at 5pm. It seemed
as if we were having a tour around Lancashire as it was as 7pm when we returned to the Manor. The staff were waiting for him, they were genuinely concerned about how he had coped, they got him into bed, had a warm drink waiting for him and food. You would have thought they were looking after their beloved father and that's what's good about the Manor the care the staff give your relative the best
17 November 2025
Absolutely delighted with the care my husband is receiving in this fantastic care home. Nothing is too much trouble for the staff. His needs are considered at all times. Very clean and tastefully decorated. The food is excellent and options are offered at all meal times. All the staff are
outstanding!
13 October 2025
From the first telephone call, to visiting and subsequently my Dad transfering from hospital to Nelson Manor, as a family we were shown nothing but kindness, professionalism and care that went way beyond our expectations.
The management team are superb and this transfers to the staff. The
atmosphere is calm and welcoming. The residents are clearly happy. We are so grateful to you all for making our Dad's time with you as comfortable and dignified as possible. Nelson Manor is a very special place.
10 October 2025
My mum feels safe here and on the whole the nursing home is good. However, the activities, I feel is the weakest point of this home. Most of my mum's interactions are through family and friends visits. My mum loves to craft but in the 6 months she has been in the home, she has done no craft.
30 September 2025
Nelson Manor has a very homely, happy atmosphere as soon as you enter the building.
All the staff are very caring and friendly, not just to residents but to relatives as well.
It is spotlessly clean and the food is lovely, very well presented and appealing.
Grateful thanks to everyone.
23 September 2025
From our first visit to have a look around the home to the management staff overseeing my mother's arrival from a previous care home it's been first class.
There has been a remarkable change in my mother's health and wellbeing which the staff and facilities have had a big influence on.
After my
mother's accident we all had reservations on whether she would ever return home but with the care and physiotherapy she's received in the last month we are extremely optimistic that she will return home before to long.
Thank you to all the staff at Nelson Manor
23 September 2025
My friend was made welcome right from the first day. She has settled quickly and is content. I believe this is because of the care she has received from all the staff. She is well fed and her clothes are kept clean as well as her room. It is the staff however who make the difference, they do
a difficult job with real concern, compassion, patience and plenty of fun.
I always like to visit because I feel welcome. It seems a happy place to live and to work. I would definitely recommend it to family and friends.
23 September 2025
Lovely staff, very caring and helpful. They keep us informed and updated on everything we need to know. Spotlessly clean, very professional and good management. Some fantastic entertainment especially singing the oldies, which mum loved and joined in.
Latest Reviews for Nelson Manor Care Centre
24 June 2026
Brother has settled in very well. I have a lot of confidence in most of the staff who take the time to learn a residents needs, likes and dislikes. I know they are very busy but 1 or 2 carers need to improve their listening skills, which would help especially with residents who struggle with
words. Staying silent while a resident gets the words together would give residents confidence to ask for help if needed.
Overall everything is great, there really are some lovely people who work there and I applaud their patience, effort and fun they bring to the care home. Thank you
28 May 2026
I would recommend this care home. The staff are hardworking, kind and helpful. The home is always spotlessly clean. They take good care of my father , he has been with them for over two years and we are very happy with the care provided.
28 May 2026
My wife and been at Nelson Manor for 12 weeks and my daughters and I are very grateful for both the care and thoughtfulness of all the staff. We are always welcome and there is a real homely atmosphere.
Attention to detail and personal care are very good
Information and communication are both
very good
26 May 2026
I cannot praise the staff at Nelson Manor highly enough. Their care for my Dad was wonderful and their support to me was equally good. Everyone is so pleasant, friendly, helpful and approachable at every level of staff. In addition the home is very professionally managed and well run in all areas,
including administration, laundry, catering, cleaning. It was a huge relief knowing Dad was being well looked after by knowledgeable, caring and well trained staff. They kept me informed at all times and explained clearly what they were doing in terms of his care and why it was necessary. It was reassuring to see the same staff who knew Dad personally, rather than a constantly changing team. A named nurse was assigned to Dad and she and her colleagues provided excellent care. The end of life care given to Dad and us as a family was all we could ever have wished for. I highly recommend Nelson Manor as a first class home and one where I would be more than happy to be a resident.
21 May 2026
The Home is always very clean and tidy, i ve always found the clients bathroom to be clean with plenty of towels, I have noticed over the last few months lots of different staff, some with very limited experience, this is only my observation, the meals I have seen always look good and tasty, the
staff are always pleasant when I ve been and are very approachable, I have popped in the day room and I am always happy to see them all enjoying daytime activities.
19 May 2026
The home is very welcoming as have been the staff. standards are high and the staff have been excellent. inspiring confidence in the overall care package and creating a real peace of mind with the family
18 May 2026
The home has a welcoming feel and is always clean and well organised. The staff are friendly and caring and aways there to listen and sort any problems out . My sister is well cared for and I'm happy for her to be in Nelson Manor .
15 May 2026
Professional,approachable,understanding,accommodating,supportive ,friendly staff.
At very difficult times have always been there.After my mum arrived at the nursing home she was exceptionally poorly and with care and attention she gained weight a pressure from hospital healed and most importantly
she was settled
15 May 2026
My mum is very happy here and I can honestly say the staff are brilliant. They are always so friendly, caring, and attentive to all of her needs. They take great care of her and it gives our family real peace of mind knowing she is well looked after.
The home is always very clean and well
maintained, the food is good, and my mum has a lovely bedroom where she feels comfortable and settled. We are very grateful for all the kindness and support the staff show every day. I would highly recommend Nelson Manor.
15 May 2026
Overall it is very very good with caring staff and management .
visitors are made very welcome by all the staff and nothing is too much trouble .
Nelson Manor is spotlessly clean at all times .
Entertainment and activities are extremely good .
02 April 2026
I would like to say a huge thank you to every single member of staff who help care for my mum.
To the nurses, carers, cleaners, cooks, and laundry staff - thank you for everything you do.Your kindness, patience, and hard work never goes unnoticed. You don't just do your jobs; you treat my mum
with dignity, compassion, and respect every single day.
Knowing she is surrounded by people who genuinely care means the world to me and my dad. The comfort, warmth, and support you give her will never be forgotten.
We are truly grateful for the dedication and care you show to all the residents. You make such a difference in people's lives.
From the bottom of our hearts, thank you to each and everyone of you, we love you
12 January 2026
Mum has been at Nelson Manor for 4 weeks she has been made very welcome by the jubilee unit . We are very happy with the standard of care . Particularly the level of communication with us by staff . As we live a long way away this has been exemplary keeping us informed on how mum has settled. The
social media page has also been a great help to us so we can see mum taking part in things.
24 November 2025
My husband,a resident at Marsden Manor, recently had an appointment at Burnley General hospital . He needs an ambulance to accommodate his stretcher, said vehicle came and he left home at 12/30 for a 2/30 appointment. After the consultation the ambulance was again booked and came at 5pm. It seemed
as if we were having a tour around Lancashire as it was as 7pm when we returned to the Manor. The staff were waiting for him, they were genuinely concerned about how he had coped, they got him into bed, had a warm drink waiting for him and food. You would have thought they were looking after their beloved father and that's what's good about the Manor the care the staff give your relative the best
17 November 2025
Absolutely delighted with the care my husband is receiving in this fantastic care home. Nothing is too much trouble for the staff. His needs are considered at all times. Very clean and tastefully decorated. The food is excellent and options are offered at all meal times. All the staff are
outstanding!
13 October 2025
From the first telephone call, to visiting and subsequently my Dad transfering from hospital to Nelson Manor, as a family we were shown nothing but kindness, professionalism and care that went way beyond our expectations.
The management team are superb and this transfers to the staff. The
atmosphere is calm and welcoming. The residents are clearly happy. We are so grateful to you all for making our Dad's time with you as comfortable and dignified as possible. Nelson Manor is a very special place.
10 October 2025
My mum feels safe here and on the whole the nursing home is good. However, the activities, I feel is the weakest point of this home. Most of my mum's interactions are through family and friends visits. My mum loves to craft but in the 6 months she has been in the home, she has done no craft.
30 September 2025
Nelson Manor has a very homely, happy atmosphere as soon as you enter the building.
All the staff are very caring and friendly, not just to residents but to relatives as well.
It is spotlessly clean and the food is lovely, very well presented and appealing.
Grateful thanks to everyone.
23 September 2025
From our first visit to have a look around the home to the management staff overseeing my mother's arrival from a previous care home it's been first class.
There has been a remarkable change in my mother's health and wellbeing which the staff and facilities have had a big influence on.
After my
mother's accident we all had reservations on whether she would ever return home but with the care and physiotherapy she's received in the last month we are extremely optimistic that she will return home before to long.
Thank you to all the staff at Nelson Manor
23 September 2025
My friend was made welcome right from the first day. She has settled quickly and is content. I believe this is because of the care she has received from all the staff. She is well fed and her clothes are kept clean as well as her room. It is the staff however who make the difference, they do
a difficult job with real concern, compassion, patience and plenty of fun.
I always like to visit because I feel welcome. It seems a happy place to live and to work. I would definitely recommend it to family and friends.
23 September 2025
Lovely staff, very caring and helpful. They keep us informed and updated on everything we need to know. Spotlessly clean, very professional and good management. Some fantastic entertainment especially singing the oldies, which mum loved and joined in.