Nelson Manor Care Centre

247 Barkerhouse Road, Nelson BB9 9NL
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9.6 97 Reviews
  • Nelson Manor Care Centre, Nelson
Nelson Manor Care Centre is a purpose built, care home for older people which is located on the outskirts of Nelson in Lancashire.

The home's philosophy of care is that by developing an atmosphere of person-centered care for residents, they will enable them to enjoy life to their fullest potential.

Nelson Manor is nestled within attractive gardens and within walking distance to the town centre. It is close to a local park for residents to enjoy socialising.
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Care Provided by Nelson Manor Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1045 – £1187
  • Self-Funded Residential Dementia Care: £1166 – £1266
  • Self-Funded Nursing Care: £1191 – £1407
  • Self-Funded Nursing Dementia Care: £1300 – £1498
  • RESPITE Self-Funded Residential Care: £1045 – £1187
  • RESPITE Self-Funded Residential Dementia Care: £1166 – £1266
  • RESPITE Self-Funded Nursing Care: £1191 – £1407
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1498
The price(s) shown are provided by the care home. Contact Nelson Manor Care Centre for full pricing details and T&Cs.

Contact Nelson Manor Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Nelson Manor Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Olivia Entwistle (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • Large car park at the front of the building with disabled reserved parking.

Nelson Manor Care Centre Reviews (97)

9.6

Nelson Manor Care Centre has a Review Score of 9.6 (9.626) out of 10, based on 31 reviews in the last 2 years.
Over all time Nelson Manor Care Centre has 97 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Nelson Manor Care Centre
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Total of 97, showing 1-20
Review from A G (Sister of Resident) published on 24 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Brother has settled in very well. I have a lot of confidence in most of the staff who take the time to learn a residents needs, likes and dislikes. I know they are very busy but 1 or 2 carers need to improve their listening skills, which would help especially with residents who struggle with words.
Staying silent while a resident gets the words together would give residents confidence to ask for help if needed.
Overall everything is great, there really are some lovely people who work there and I applaud their patience, effort and fun they bring to the care home. Thank you
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Review from Helen W (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would recommend this care home. The staff are hardworking, kind and helpful. The home is always spotlessly clean. They take good care of my father , he has been with them for over two years and we are very happy with the care provided.
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Review from john l (Partner of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and been at Nelson Manor for 12 weeks and my daughters and I are very grateful for both the care and thoughtfulness of all the staff. We are always welcome and there is a real homely atmosphere.
Attention to detail and personal care are very good
Information and communication are both very
good
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Review from S M (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Nelson Manor highly enough. Their care for my Dad was wonderful and their support to me was equally good. Everyone is so pleasant, friendly, helpful and approachable at every level of staff. In addition the home is very professionally managed and well run in all areas,
including administration, laundry, catering, cleaning. It was a huge relief knowing Dad was being well looked after by knowledgeable, caring and well trained staff. They kept me informed at all times and explained clearly what they were doing in terms of his care and why it was necessary. It was reassuring to see the same staff who knew Dad personally, rather than a constantly changing team. A named nurse was assigned to Dad and she and her colleagues provided excellent care. The end of life care given to Dad and us as a family was all we could ever have wished for. I highly recommend Nelson Manor as a first class home and one where I would be more than happy to be a resident.
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Review from Sheila M (Friend of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Home is always very clean and tidy, i ve always found the clients bathroom to be clean with plenty of towels, I have noticed over the last few months lots of different staff, some with very limited experience, this is only my observation, the meals I have seen always look good and tasty, the staff
are always pleasant when I ve been and are very approachable, I have popped in the day room and I am always happy to see them all enjoying daytime activities.
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Review from Anthony Q (Son of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is very welcoming as have been the staff. standards are high and the staff have been excellent. inspiring confidence in the overall care package and creating a real peace of mind with the family
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Review from B I (Sister of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has a welcoming feel and is always clean and well organised. The staff are friendly and caring and aways there to listen and sort any problems out . My sister is well cared for and I'm happy for her to be in Nelson Manor .
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Review from Vicky B (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional,approachable,understanding,accommodating,supportive ,friendly staff.
At very difficult times have always been there.After my mum arrived at the nursing home she was exceptionally poorly and with care and attention she gained weight a pressure from hospital healed and most importantly she
was settled
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Review from Karen J (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very happy here and I can honestly say the staff are brilliant. They are always so friendly, caring, and attentive to all of her needs. They take great care of her and it gives our family real peace of mind knowing she is well looked after.
The home is always very clean and well maintained,
the food is good, and my mum has a lovely bedroom where she feels comfortable and settled. We are very grateful for all the kindness and support the staff show every day. I would highly recommend Nelson Manor.
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Review from G C (Wife of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall it is very very good with caring staff and management .
visitors are made very welcome by all the staff and nothing is too much trouble .
Nelson Manor is spotlessly clean at all times .
Entertainment and activities are extremely good .
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Review from Linda H (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say a huge thank you to every single member of staff who help care for my mum.


To the nurses, carers, cleaners, cooks, and laundry staff - thank you for everything you do.Your kindness, patience, and hard work never goes unnoticed. You don't just do your jobs; you treat my mum with

dignity, compassion, and respect every single day.


Knowing she is surrounded by people who genuinely care means the world to me and my dad. The comfort, warmth, and support you give her will never be forgotten.


We are truly grateful for the dedication and care you show to all the residents. You make such a difference in people's lives.


From the bottom of our hearts, thank you to each and everyone of you, we love you

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Review from M W (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Nelson Manor for 4 weeks she has been made very welcome by the jubilee unit . We are very happy with the standard of care . Particularly the level of communication with us by staff . As we live a long way away this has been exemplary keeping us informed on how mum has settled. The social
media page has also been a great help to us so we can see mum taking part in things.
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Review from Pat F (Wife of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband,a resident at Marsden Manor, recently had an appointment at Burnley General hospital . He needs an ambulance to accommodate his stretcher, said vehicle came and he left home at 12/30 for a 2/30 appointment. After the consultation the ambulance was again booked and came at 5pm. It seemed
as if we were having a tour around Lancashire as it was as 7pm when we returned to the Manor. The staff were waiting for him, they were genuinely concerned about how he had coped, they got him into bed, had a warm drink waiting for him and food. You would have thought they were looking after their beloved father and that's what's good about the Manor the care the staff give your relative the best
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Review from Julia A (Wife of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely delighted with the care my husband is receiving in this fantastic care home. Nothing is too much trouble for the staff. His needs are considered at all times. Very clean and tastefully decorated. The food is excellent and options are offered at all meal times. All the staff are outstanding!
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Review from Sheila P (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first telephone call, to visiting and subsequently my Dad transfering from hospital to Nelson Manor, as a family we were shown nothing but kindness, professionalism and care that went way beyond our expectations.
The management team are superb and this transfers to the staff. The atmosphere
is calm and welcoming. The residents are clearly happy. We are so grateful to you all for making our Dad's time with you as comfortable and dignified as possible. Nelson Manor is a very special place.
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Review from A C (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum feels safe here and on the whole the nursing home is good. However, the activities, I feel is the weakest point of this home. Most of my mum's interactions are through family and friends visits. My mum loves to craft but in the 6 months she has been in the home, she has done no craft.
Reply from Olivia Entwistle, Manager at Nelson Manor Care CentreThank you for taking the time to share your feedback. We're really pleased to hear that your mum feels safe and well cared for - that means a lot to us. We also appreciate your honest comments about our activities programme. We're sorry to hear that your mum hasn't had the opportunity to take part in the crafts she enjoys.Please be assured that we are reviewing our current activities provision to ensure it offers greater variety and reflects the individual interests and preferences of all our residents.Thank you again for sharing your thoughts - they help us provide the best possible care and experiences for our residents.
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Review from Margaret R (Wife of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nelson Manor has a very homely, happy atmosphere as soon as you enter the building.
All the staff are very caring and friendly, not just to residents but to relatives as well.
It is spotlessly clean and the food is lovely, very well presented and appealing.
Grateful thanks to everyone.
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Review from I G (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our first visit to have a look around the home to the management staff overseeing my mother's arrival from a previous care home it's been first class.
There has been a remarkable change in my mother's health and wellbeing which the staff and facilities have had a big influence on.
After my mother's
accident we all had reservations on whether she would ever return home but with the care and physiotherapy she's received in the last month we are extremely optimistic that she will return home before to long.
Thank you to all the staff at Nelson Manor
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Review from Joan M (Friend of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was made welcome right from the first day. She has settled quickly and is content. I believe this is because of the care she has received from all the staff. She is well fed and her clothes are kept clean as well as her room. It is the staff however who make the difference, they do
a difficult job with real concern, compassion, patience and plenty of fun.
I always like to visit because I feel welcome. It seems a happy place to live and to work. I would definitely recommend it to family and friends.
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Review from D M (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, very caring and helpful. They keep us informed and updated on everything we need to know. Spotlessly clean, very professional and good management. Some fantastic entertainment especially singing the oldies, which mum loved and joined in.
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Current Review Score: 9.6 (9.626)

Overview of Review Score

The Review Score of 9.6 (9.626) out of 10 for Nelson Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.626 for Nelson Manor Care Centre is calculated as follows: ( (244 Excellents x 5) + (101 Goods x 4) + (15 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 361 Ratings = 4.626
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nelson Manor Care Centre is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Accreditations

Meet the Team (7)

Olivia

Olivia Entwistle

Job Title: Home Manager

I am a passionate, dedicated home manager. I have worked at Nelson Manor for 8 years and bring my enthusiastic and dedicated approach to ensure that our home is truly a place where people feel at home, ensuring each individual's dignity, independence and preferences are respected.

Lisa

Lisa Burham

Job Title: Clinical Lead / Deputy Manager

I am the clinical lead/Deputy manager and have worked at Nelson Manor for over 14 years. I have been a nurse for 27 years, initially working on acute medical wards. I feel the home is an extension of my own family.
I have a deep seated desire to care for others, a belief in the importance of effective healthcare and a commitment to making a positive impact on our resident’s lives and it is my job to make that happen. My specialist interest is palliative / end of life care. It is an honour to be part of a person’s palliative journey. Being there for families is as important as the care we provide to our residents.

Simone

Simone Dunderdale

Job Title: Administrator

I am Nelson Manor's Administrator with over 20 years of expertise in administration and accounts. I am recognized for attention to detail, strong organizational skills and for having a compassionate approaching in supporting both residents and staff.

Vicky

Vicky Morton

Job Title: Unit Manager

I the unit manager on Nelson Manor's dementia unit , I have worked at Nelson Manor for over 14 years , throughout my time here I have developed a lot of experience and thrive each day supporting dementia residents. I have a close working relationship with the mental health team in our area.
I am the Moving & Handling trainer.

Lucy

Lucy Chatterton

Job Title: Unit Manager

I am the unit manager on the residential unit . I have been in the care industry for over 10 years and worked at Nelson Manor for 6 years .
My goal as a unit manager is to ensure the residents I support receive compassionate , high quality care.
I am the Moving & Handing trainer and Basic life support trainer.

Matthew

Matthew Littler

Job Title: Maintenance

With 10 years’ experience as a carer before moving into maintenance, I bring a strong understanding of care as well as practical skills to the team. I look after the building, keep things running smoothly, and you’ll often find me decorating or fixing something around the home. I’m also a Basic Life Support trainer and always happy to lend a hand wherever I’m needed.

Suzanne

Suzanne Macadam

Job Title: Activities Co-ordinator

I have worked at Nelson Manor for over 10 years, and enjoy enhancing the lives of residents through meaningful, stimulating and enjoyable activities. I take the time to understand everyone’s interests and abilities and adapt to each individual. I believe in making each moment count.

Frequently Asked Questions about Nelson Manor Care Centre

What types of Care is Nelson Manor Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nelson Manor Care Centre have?

There are 70 Single Rooms.

What are the Facilities & Services at Nelson Manor Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nelson Manor Care Centre to the centre of Nelson?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nelson Manor Care Centre to verify any information. View our terms and conditions. Nelson Manor Care Centre has an Enhanced Service - more info.