Nelson Manor Care Centre

Overall everything is great, there really are some lovely people who work there and I applaud their patience, effort and fun they bring to the care home. Thank you

I would recommend this care home. The staff are hardworking, kind and helpful. The home is always spotlessly clean. They take good care of my father , he has been with them for over two years and we are very happy with the care provided.

Information and communication are both very good

I cannot praise the staff at Nelson Manor highly enough. Their care for my Dad was wonderful and their support to me was equally good. Everyone is so pleasant, friendly, helpful and approachable at every level of staff. In addition the home is very professionally managed and well run in all areas, including administration, laundry, catering, cleaning. It was a huge relief knowing Dad was being well looked after by knowledgeable, caring and well trained staff. They kept me informed at all times and explained clearly what they were doing in terms of his care and why it was necessary. It was reassuring to see the same staff who knew Dad personally, rather than a constantly changing team. A named nurse was assigned to Dad and she and her colleagues provided excellent care. The end of life care given to Dad and us as a family was all we could ever have wished for. I highly recommend Nelson Manor as a first class home and one where I would be more than happy to be a resident.

The Home is always very clean and tidy, i ve always found the clients bathroom to be clean with plenty of towels, I have noticed over the last few months lots of different staff, some with very limited experience, this is only my observation, the meals I have seen always look good and tasty, the staff are always pleasant when I ve been and are very approachable, I have popped in the day room and I am always happy to see them all enjoying daytime activities.

The home is very welcoming as have been the staff. standards are high and the staff have been excellent. inspiring confidence in the overall care package and creating a real peace of mind with the family

The home has a welcoming feel and is always clean and well organised. The staff are friendly and caring and aways there to listen and sort any problems out . My sister is well cared for and I'm happy for her to be in Nelson Manor .

At very difficult times have always been there.After my mum arrived at the nursing home she was exceptionally poorly and with care and attention she gained weight a pressure from hospital healed and most importantly she was settled

The home is always very clean and well maintained, the food is good, and my mum has a lovely bedroom where she feels comfortable and settled. We are very grateful for all the kindness and support the staff show every day. I would highly recommend Nelson Manor.

Entertainment and activities are extremely good .

I would like to say a huge thank you to every single member of staff who help care for my mum.

To the nurses, carers, cleaners, cooks, and laundry staff - thank you for everything you do.Your kindness, patience, and hard work never goes unnoticed. You don't just do your jobs; you treat my mum with dignity, compassion, and respect every single day.

Knowing she is surrounded by people who genuinely care means the world to me and my dad. The comfort, warmth, and support you give her will never be forgotten.

We are truly grateful for the dedication and care you show to all the residents. You make such a difference in people's lives.

From the bottom of our hearts, thank you to each and everyone of you, we love you

Mum has been at Nelson Manor for 4 weeks she has been made very welcome by the jubilee unit . We are very happy with the standard of care . Particularly the level of communication with us by staff . As we live a long way away this has been exemplary keeping us informed on how mum has settled. The social media page has also been a great help to us so we can see mum taking part in things.

My husband,a resident at Marsden Manor, recently had an appointment at Burnley General hospital . He needs an ambulance to accommodate his stretcher, said vehicle came and he left home at 12/30 for a 2/30 appointment. After the consultation the ambulance was again booked and came at 5pm. It seemed as if we were having a tour around Lancashire as it was as 7pm when we returned to the Manor. The staff were waiting for him, they were genuinely concerned about how he had coped, they got him into bed, had a warm drink waiting for him and food. You would have thought they were looking after their beloved father and that's what's good about the Manor the care the staff give your relative the best

Absolutely delighted with the care my husband is receiving in this fantastic care home. Nothing is too much trouble for the staff. His needs are considered at all times. Very clean and tastefully decorated. The food is excellent and options are offered at all meal times. All the staff are outstanding!

The management team are superb and this transfers to the staff. The atmosphere is calm and welcoming. The residents are clearly happy. We are so grateful to you all for making our Dad's time with you as comfortable and dignified as possible. Nelson Manor is a very special place.

My mum feels safe here and on the whole the nursing home is good. However, the activities, I feel is the weakest point of this home. Most of my mum's interactions are through family and friends visits. My mum loves to craft but in the 6 months she has been in the home, she has done no craft.

Grateful thanks to everyone.

Thank you to all the staff at Nelson Manor

I always like to visit because I feel welcome. It seems a happy place to live and to work. I would definitely recommend it to family and friends.

Lovely staff, very caring and helpful. They keep us informed and updated on everything we need to know. Spotlessly clean, very professional and good management. Some fantastic entertainment especially singing the oldies, which mum loved and joined in.