Nelson Manor Care Centre

247 Barkerhouse Road, Nelson BB9 9NL
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9.7 77 Reviews
  • Nelson Manor Care Centre, Nelson
Nelson Manor Care Centre is a purpose built, care home for older people which is located on the outskirts of Nelson in Lancashire.

The home's philosophy of care is that by developing an atmosphere of person-centered care for residents, they will enable them to enjoy life to their fullest potential.

Nelson Manor is nestled within attractive gardens and within walking distance to the town centre. It is close to a local park for residents to enjoy socialising.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1045 – £1187
  • Self-Funded Residential Dementia Care: £1166 – £1266
  • Self-Funded Nursing Care: £1191 – £1407
  • Self-Funded Nursing Dementia Care: £1300 – £1498
  • RESPITE Self-Funded Residential Care: £1045 – £1187
  • RESPITE Self-Funded Residential Dementia Care: £1166 – £1266
  • RESPITE Self-Funded Nursing Care: £1191 – £1407
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1498

These prices are only a guideline, please contact Nelson Manor Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Olivia Entwistle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (70)

Parking

  • Large car park at the front of the building with disabled reserved parking.

Nelson Manor Care Centre Reviews (77)

Total of 77, showing 1-20
9.7

Nelson Manor Care Centre has a Review Score of 9.7 (9.669) out of 10, based on 14 reviews in the last 2 years. Over all time Nelson Manor Care Centre has 77 reviews.

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Review from D M (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are great, friendly and supportive. Happy with all aspects of care given. Good team on dementia floor. Mum seems happy most days, she can be a handful, so very pleased with care given. She seems to be eating better than she had been in the past, even though she prefers sweet things.

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Review from Kerry C (Friend of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my 50th Birthday on Tuesday, this week and my mum is a resident at the care home & unfortunately she's not able to get out/or organise anything for my special Birthday.


So therefore, I mentioned it to a member of staff at the care home and they said it would be okay for me to come upto Nelson

Manor Care Home to have my lunch with my mum& they also organised an entertainer for the afternoon.


I had truly fabulous day.

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Review from Margaret R (Wife of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really homely place with a great atmosphere which can be felt on entering the building.
All staff are so caring, understanding and friendly. Obviously happy in their work as lots of laughter can be heard.
Thanks to everyone.

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Review from Jean W (Wife of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Nelson Manor is a very happy place all the staff are caring and helpful to the residents and visitors. Staff are always available when required to assist with any situation. The atmosphere of the home is definitely a Home.

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Review from Joan M (Friend of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Nelson Manor very recently and seems content to be there. The home has a very welcoming and friendly atmosphere. Her room is light and airy and is kept clean and tidy.
The staff are kind and caring to residents and visitors and always professional and respectful. The home seems
very well managed and all the staff are approachable and helpful.
There are activities arranged which the residents and staff enjoy together. It's lovely to see the smiling faces and hear the laughter, something that is sadly missing in some care homes I visit.
Overall l think Nelson Manor is an excellent Home and I would definitely recommend it.

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Review from L F (Cousin of Resident) published on 17 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative has been bed bound for the last 8 years, unfortunately and is unable to participate in activities and socialise. Recently she does not seem to be very happy and gets very confused. She used to enjoy the banter with the staff but now seems to be lonely. She also needs help with feeding and
drinking.

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Review from E B (Daughter of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Nelson Manor is a very professional place. Residents are well looked after and the staff are respectful and courteous. Rooms are well equipped and are kept clean and tidy at all times. The food is nutritious and prompt. The staff work hard for their residents. I only have 1 negative comment to make,
some staff/bank staff have poor English, this at times makes communication difficult for residents seeking help.

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Review from J H (Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made me and family very welcome.

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Review from Helen W (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nelson Manor has been a great help. They looked after my mum for several years and were excellent with providing her care - particularly as she was a difficult patient. More recently, they have been excellent at looking after my dad who has been at Nelson Manor care home for over a year. The rooms are
spacious and clean with room for a wheel chair and space for guest chairs. The carers have always been great, they put on lots of fun activities and he's really enjoyed going out to the pub. The staff have also gone above and beyond and put on special dinners for him and his friends with white table cloths. The staff treat my dad with kindness and dignity. There are always multiple options of food throughout the day and a special meal can be requested if there isn't anything he would like. Having visited relatives in other care homes in the area I would rate Nelson Manor very highly and reccomended to anyone who needs help for their loved ones.

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Review from Robert D (Son of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great caring people, friendly welcoming environment. My mother has settled in well here and already sees it as her home. The home is well maintained, clean and warm, which is great for my mother. I feel comfortable that mother is being looked after and this puts my mind at ease during challenging times.
The staff are all friendly and professional.

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Review from K M (Niece of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt recently went into Nelson Manor the staff who work there are so lovely they have shown her so much kindness and respect from the housekeepers up to the Manager who is so down to earth and approachable. I cannot thank the staff enough for everything they have done and doing for my aunt.

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Review from Mary N (Friend of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am currently writing this review whilst sitting visiting my friend. The care here is excellent and the staff can not do enough for their residents and visitors. Immaculate, clean and always nice. God Bless.

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Review from Clare G (Daughter of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown during Dad's time at Nelson Manor was wonderful. The staff were caring, professional and would go to any lengths to make sure Dad was comfortable and as content as possible in his final weeks. My sister and I were always made welcome and included in the process and decision-making. I
wouldn't hesitate to recommend Nelson Manor. Lovely staff, lovely management, lovely care - thank you.

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Review from Liz H (Wife of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my husband on average 5-6 days each week, and on every visit, I find the staff are always polite, friendly and professional at all times.
Staff are very caring towards my husband. They treat him with respect and dignity.
The facilities are excellent. They offer a good range of activities
and have a themed week every month with a singer. The food always appears to be appetising with a choice of food available.

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Review from Marie H (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've reviewed Nelson Manor Care Centre previously and given full marks and nothing has changed. I believe my Dad would not be alive if hadn't had the care and compassion he's had for the last two years here. I visit five days a week and it's so very rare that I have to 'mention' something (eg his food
isn't cut up), every single employed carer (and nurse) shows complete empathy and kindness to all the residents. Pray that I never need a care home myself, but if I did, I would want it to be here. So very grateful to them all. Thank you so much.

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Review from Karen F (Wife of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Though sadly my husband's stay at Nelson Manor was brief, I cannot speak highly enough of the care and attention he (and I and Bella the Family Dog) received, he was not really in a position to appreciate his short stay, but knowing him as I did, I am sure he felt cared for and content whilst there.
I had not been able to visit the home prior to his arrival there, but am sure had I chosen somewhere for him to spend his last weeks, I could not have found anywhere more caring. Thank you to all the staff.

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Review from D F (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is safe and comfortable at Nelson Manor. He is very well cared for by the staff, who are all great. It's a calm and happy atmosphere and our family is reassured that dad is in very good hands. Thank you to everyone at Nelson Manor.

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Review from Claire B (Daughter of Resident) published on 11 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my father on the 14th of October 2022. The support, care and kindness is just outstanding. My father has lost all nervousness and anxiety and is very settled due to the excellent staff at Nelson Manor.

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Review from Clare B (Daughter of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nelson Manor is a caring and well-run establishment. I feel we are kept up to date with all aspects of care for our mother.
Things have improved greatly over the last few months since the management and admin appointments.

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Review from Abby S (Friend of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very inviting, always greeted in reception with a welcome and smile from members of staff. Really caring and friendly members of staff, nothing is ever too much trouble. You can see all the staff genuinely care and seem very happy in their work. And the residents appear happy and content.
Activities are held regularly and enjoyed by some residents.
The day room and dining rooms are homely, tidy and clean. The food looks delicious and well-presented. The resident's rooms are also very clean, tidy and homely. Residents are also able to take some of their personal items to help them feel more at home.
I would have no hesitation - highly recommend this care home to family and friends. Don't change a thing, you all do a fabulous job.

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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Nelson Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Nelson Manor Care Centre is calculated as follows: ( (118 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 163 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nelson Manor Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (7)

Olivia

Olivia Entwistle

Job Title: Home Manager

I am a passionate dedicated home manager, throughout my career I have developed a strong background in residential , dementia and elderly care , combining hands on experience with effective leadership skills to ensure high standards of care and well-being for all residents.
I bring my enthusiastic and dedicated approach to every aspect of my work creating a safe, supportive and homely environment.
I work hard to ensure that our home is truly a place where people feel at home ensuring each individuals dignity, independence and preferences are respected.

Lisa

Lisa Burham

Job Title: Clinical Lead / Deputy Manager

I am the clinical lead/Deputy manager and have worked at Nelson Manor for over 14 years. I have been a nurse for 27 years, initially working on acute medical wards. I feel the home is an extension of my own family.
I have a deep seated desire to care for others, a belief in the importance of effective healthcare and a commitment to making a positive impact on our resident’s lives and it is my job to make that happen. My specialist interest is palliative / end of life care. It is an honour to be part of a person’s palliative journey. Being there for families is as important as the care we provide to our residents.

Simone

Simone Dunderdale

Job Title: Administrator

I am Nelson Manor's Administrator with over 20 years of expertise in administration and accounts. I am recognized for attention to detail, strong organizational skills and for having a compassionate approaching in supporting both residents and staff.

Vicky

Vicky Morton

Job Title: Unit Manager

I the unit manager on Nelson Manor's dementia unit , I have worked at Nelson Manor for over 14 years , throughout my time here I have developed a lot of experience and thrive each day supporting dementia residents. I have a close working relationship with the mental health team in our area.
I am the Moving & Handling trainer.

Lucy

Lucy Chatterton

Job Title: Unit Manager

I am the unit manager on the residential unit . I have been in the care industry for over 10 years and worked at Nelson Manor for 6 years .
My goal as a unit manager is to ensure the residents I support receive compassionate , high quality care.
I am the Moving & Handing trainer and Basic life support trainer.

Matthew

Matthew Littler

Job Title: Maintenance

With 10 years’ experience as a carer before moving into maintenance, I bring a strong understanding of care as well as practical skills to the team. I look after the building, keep things running smoothly, and you’ll often find me decorating or fixing something around the home. I’m also a Basic Life Support trainer and always happy to lend a hand wherever I’m needed.

Suzanne

Suzanne Macadam

Job Title: Activities Co-ordinator

I have worked at Nelson Manor for over 10 years, and enjoy enhancing the lives of residents through meaningful, stimulating and enjoyable activities. I take the time to understand everyone’s interests and abilities and adapt to each individual. I believe in making each moment count.

Frequently Asked Questions about Nelson Manor Care Centre

What types of Care is Nelson Manor Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nelson Manor Care Centre have?

There are 70 Single Rooms.

What are the Facilities & Services at Nelson Manor Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nelson Manor Care Centre to the centre of Nelson?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nelson Manor Care Centre to verify any information. View our terms and conditions. Nelson Manor Care Centre has an Enhanced Service - more info.