Nelson Manor Care Centre

247 Barkerhouse Road, Nelson BB9 9NL
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9.7 77 Reviews
  • Nelson Manor Care Centre, Nelson
Nelson Manor Care Centre is a purpose built, care home for older people which is located on the outskirts of Nelson in Lancashire.

The home's philosophy of care is that by developing an atmosphere of person-centered care for residents, they will enable them to enjoy life to their fullest potential.

Nelson Manor is nestled within attractive gardens and within walking distance to the town centre. It is close to a local park for residents to enjoy socialising.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1045 – £1187
  • Self-Funded Residential Dementia Care: £1166 – £1266
  • Self-Funded Nursing Care: £1191 – £1407
  • Self-Funded Nursing Dementia Care: £1300 – £1498
  • RESPITE Self-Funded Residential Care: £1045 – £1187
  • RESPITE Self-Funded Residential Dementia Care: £1166 – £1266
  • RESPITE Self-Funded Nursing Care: £1191 – £1407
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1498

These prices are only a guideline, please contact Nelson Manor Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Olivia Entwistle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (70)

Parking

  • Large car park at the front of the building with disabled reserved parking.

Nelson Manor Care Centre Reviews (77)

Total of 77, showing 21-40
9.7

Nelson Manor Care Centre has a Review Score of 9.7 (9.669) out of 10, based on 14 reviews in the last 2 years. Over all time Nelson Manor Care Centre has 77 reviews.

Overall Experience

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Date Published

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Review from Julie E (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is comfortable and relates well to the staff and his surroundings. Communication with the management is good and the staff are caring and keep me informed of any events relating to my father.

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Review from Stuart B (Son of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nelson care home is clean, well staffed and provides a high level of care for my mum. The staff know me and they know my mum well and address her needs with care.

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Review from D S (Son of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I think Nelson Manor gives mum the care she needs, in my experience of visiting, mum is clean, relaxed and generally as good as is possible. We the family could not possibly give her the care she receives at Nelson Manor. I cannot compare Nelson Manor with any other care home but I am very satisfied
with how mum is cared for.

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Review from Michelle S (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in Nelson Manor for about three weeks. In that time, she has been cared for by the most professional and friendly staff. They can answer any questions we have and keep us updated on her care.

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Review from J R (Son of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in quite a few care homes over the years and I can say that Nelson Manor is the best of all the care homes she has been to. All the staff are very professional, in every way from the cleaning staff to the nursing staff. Well done Nelson Manor Care Centre.

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Review from Judith P (Daughter of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care my mother is receiving at Nelson Manor. She has felt comfortable, settled and content from her first day there. All staff have made myself, other family members and mum's friends feel very welcome when we visit. They always treat mum with respect, dignity, empathy and
a smile. The Nurses are always approachable & have been very helpful when we have needed to ask them about any of mum's ongoing health issues or her care. My sister and I are really glad we chose Nelson Manor and we would both definitely recommend it to anyone with a loved one needing excellent care in a safe and reassuring environment.

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Review from Linda S (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Nelson Manor Care Centre in March from hospital for palliative care. She was treated with dignity, respect and always immaculately clean, and her room was lovely. The staff were very kind to mum and ourselves, we were allowed to go every day as mum became more poorly. It was a comfort
to know that mum was being cared for so well by the dedicated people at Nelson Manor, and made a difficult time for us all much easier. I would not hesitate to recommend Nelson Manor Care Centre.

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Review from Amara I (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management, administration and all staff have always been helpful and amazing with us as a family. My father's needs have always been taken care of. Everyone is so friendly with him. Nelson Manor has coped exceptionally well during these unprecedented times of COVID. Always first at thinking about
residents.

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Review from J A (Niece of Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be caring, friendly and helpful. I believe the staff have a genuine concern about the well-being of the residents.

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Review from Stephen C (Son of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really friendly caring place. My mother is so happy and we feel that there is genuine, loving and professional care. Not had any problems at all. Always feel to be welcome and nothing seems to be too much trouble - just ask if you have any questions about anything.

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Review from N H (Son of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Nelson Manor and the overall standard from the management to the carers has been excellent. Would highly recommend.

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Review from S H (Wife of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise Nelson Manor staff for the care and service. Superb staff and cannot praise them enough for the way they have dealt with COVID-19. This has been an extremely hard time for families not being able to see loved ones, but telephone calls to them have been excellent with updates on loved ones.
One word, excellent.

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Review from M H (Wife of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care my husband receives. The manager and staff are excellent and with Covid-19 they have managed the situation excellently. They make him and myself very welcome.

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Review from M F (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and helpful. Any issues we raise are dealt with efficiently and immediately. The phone handset used for incoming calls to residents is very poor - most of the time I can't hear what Mum is saying as the volume is very low, although Mum can hear me OK. We are kept informed
regarding Mum's wellbeing and the staff have done a great job keeping her safe during the pandemic. It's better now we can visit regularly on an appointment basis. The catering staff accommodate Mum's likes/dislikes well. Unusual situation to review at the moment.

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Review from W S (Niece of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been very impressed with all the measures put in place due to covid-19. Strict cleanliness and safety measures put in place straight away. Always friendly and caring staff.

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Review from Janice A (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and professional. My mum is well cared for and I am always kept informed.

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Review from R T (Son of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has settled in well, with the odd off day but on saying that the staff are very warm and caring and look after her and soon settle her.

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Review from S R (Daughter of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it very welcoming and I am happy with the care my mother receives. I also find the staff very accommodating.

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Review from A P (Son of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very knowledgable staff and management. More than happy to spend as much as is necessary to explain everything regarding my dad's needs and look after him above and beyond what's expected.

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Review from L B (Son of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, my mother is well cared for. She never smells and her room is clean and tidy. She has several complex nursing needs which seem to be being dealt with. She also has advanced vascular dementia and is blind. We feel we can trust the home to look after Mum when we are not there.

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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Nelson Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Nelson Manor Care Centre is calculated as follows: ( (118 Excellents x 5) + (36 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 163 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nelson Manor Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (7)

Olivia

Olivia Entwistle

Job Title: Home Manager

I am a passionate dedicated home manager, throughout my career I have developed a strong background in residential , dementia and elderly care , combining hands on experience with effective leadership skills to ensure high standards of care and well-being for all residents.
I bring my enthusiastic and dedicated approach to every aspect of my work creating a safe, supportive and homely environment.
I work hard to ensure that our home is truly a place where people feel at home ensuring each individuals dignity, independence and preferences are respected.

Lisa

Lisa Burham

Job Title: Clinical Lead / Deputy Manager

I am the clinical lead/Deputy manager and have worked at Nelson Manor for over 14 years. I have been a nurse for 27 years, initially working on acute medical wards. I feel the home is an extension of my own family.
I have a deep seated desire to care for others, a belief in the importance of effective healthcare and a commitment to making a positive impact on our resident’s lives and it is my job to make that happen. My specialist interest is palliative / end of life care. It is an honour to be part of a person’s palliative journey. Being there for families is as important as the care we provide to our residents.

Simone

Simone Dunderdale

Job Title: Administrator

I am Nelson Manor's Administrator with over 20 years of expertise in administration and accounts. I am recognized for attention to detail, strong organizational skills and for having a compassionate approaching in supporting both residents and staff.

Vicky

Vicky Morton

Job Title: Unit Manager

I the unit manager on Nelson Manor's dementia unit , I have worked at Nelson Manor for over 14 years , throughout my time here I have developed a lot of experience and thrive each day supporting dementia residents. I have a close working relationship with the mental health team in our area.
I am the Moving & Handling trainer.

Lucy

Lucy Chatterton

Job Title: Unit Manager

I am the unit manager on the residential unit . I have been in the care industry for over 10 years and worked at Nelson Manor for 6 years .
My goal as a unit manager is to ensure the residents I support receive compassionate , high quality care.
I am the Moving & Handing trainer and Basic life support trainer.

Matthew

Matthew Littler

Job Title: Maintenance

With 10 years’ experience as a carer before moving into maintenance, I bring a strong understanding of care as well as practical skills to the team. I look after the building, keep things running smoothly, and you’ll often find me decorating or fixing something around the home. I’m also a Basic Life Support trainer and always happy to lend a hand wherever I’m needed.

Suzanne

Suzanne Macadam

Job Title: Activities Co-ordinator

I have worked at Nelson Manor for over 10 years, and enjoy enhancing the lives of residents through meaningful, stimulating and enjoyable activities. I take the time to understand everyone’s interests and abilities and adapt to each individual. I believe in making each moment count.

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