Nelson Manor Care Centre

When I visit I always find a good atmosphere. Staff engaging with the residents as much as they can when not doing paperwork. Management is always happy to stop what they are doing and listen to any concerns we might have and do their best to resolve any problems.The rooms are clean and mum has everything she needs.Food always looks good and plenty of it.

I know she is being cared for and safe in there.

My mother in law has come on leaps and bounds since being in Nelson Manor.

Everything is excellent no complaints . Staff are excellent. The care is superb. I never have to question anything. Home really clean. Management are brilliant . Mum is very content there. It's because of the wonderful care

It was my 50th Birthday on Tuesday, this week and my mum is a resident at the care home & unfortunately she's not able to get out/or organise anything for my special Birthday.

So therefore, I mentioned it to a member of staff at the care home and they said it would be okay for me to come upto Nelson Manor Care Home to have my lunch with my mum& they also organised an entertainer for the afternoon.

I had truly fabulous day.

Excellent care. Nelson Manor is a very happy place all the staff are caring and helpful to the residents and visitors. Staff are always available when required to assist with any situation. The atmosphere of the home is definitely a Home.

My relative has been bed bound for the last 8 years, unfortunately and is unable to participate in activities and socialise. Recently she does not seem to be very happy and gets very confused. She used to enjoy the banter with the staff but now seems to be lonely. She also needs help with feeding and drinking.

Made me and family very welcome.

Nelson Manor is a very professional place. Residents are well looked after and the staff are respectful and courteous. Rooms are well equipped and are kept clean and tidy at all times. The food is nutritious and prompt. The staff work hard for their residents. I only have 1 negative comment to make, some staff/bank staff have poor English, this at times makes communication difficult for residents seeking help.

Great caring people, friendly welcoming environment. My mother has settled in well here and already sees it as her home. The home is well maintained, clean and warm, which is great for my mother. I feel comfortable that mother is being looked after and this puts my mind at ease during challenging times. The staff are all friendly and professional.

My aunt recently went into Nelson Manor the staff who work there are so lovely they have shown her so much kindness and respect from the housekeepers up to the Manager who is so down to earth and approachable. I cannot thank the staff enough for everything they have done and doing for my aunt.

I am currently writing this review whilst sitting visiting my friend. The care here is excellent and the staff can not do enough for their residents and visitors. Immaculate, clean and always nice. God Bless.

The care shown during Dad's time at Nelson Manor was wonderful. The staff were caring, professional and would go to any lengths to make sure Dad was comfortable and as content as possible in his final weeks. My sister and I were always made welcome and included in the process and decision-making. I wouldn't hesitate to recommend Nelson Manor. Lovely staff, lovely management, lovely care - thank you.

The facilities are excellent. They offer a good range of activities and have a themed week every month with a singer. The food always appears to be appetising with a choice of food available.

I've reviewed Nelson Manor Care Centre previously and given full marks and nothing has changed. I believe my Dad would not be alive if hadn't had the care and compassion he's had for the last two years here. I visit five days a week and it's so very rare that I have to 'mention' something (eg his food isn't cut up), every single employed carer (and nurse) shows complete empathy and kindness to all the residents. Pray that I never need a care home myself, but if I did, I would want it to be here. So very grateful to them all. Thank you so much.

Though sadly my husband's stay at Nelson Manor was brief, I cannot speak highly enough of the care and attention he (and I and Bella the Family Dog) received, he was not really in a position to appreciate his short stay, but knowing him as I did, I am sure he felt cared for and content whilst there. I had not been able to visit the home prior to his arrival there, but am sure had I chosen somewhere for him to spend his last weeks, I could not have found anywhere more caring. Thank you to all the staff.

Dad is safe and comfortable at Nelson Manor. He is very well cared for by the staff, who are all great. It's a calm and happy atmosphere and our family is reassured that dad is in very good hands. Thank you to everyone at Nelson Manor.

I moved my father on the 14th of October 2022. The support, care and kindness is just outstanding. My father has lost all nervousness and anxiety and is very settled due to the excellent staff at Nelson Manor.

Things have improved greatly over the last few months since the management and admin appointments.

I would have no hesitation - highly recommend this care home to family and friends. Don't change a thing, you all do a fabulous job.