Care Homes Owned by Caring UK Group

Care home is clean, food is good and varied. They also cater to individual needs. My brother has settled really well, all staff are great and take time to listen and advise or just reassure if needed. I would highly recommend.

There was an incident when another patient entered my Aunt's room. He was quickly removed. The safeguarding team were involved and the matter was resolved satisfactorily. If the staffing levels at night are as short as they were in the day then these situations can happen. Staff cannot be everywhere. . .

Dad is really happy and loves all the staff. The care is very personal to his needs. He sees the staff as friends as well as carers. And we feel confident and reassured that he is in the best possible hands.

I wouldn't hesitate to recommend Saxondale for your loved ones xx

My mother started her stay here in January 2026. The staff are lovely and she's cared for very well. The food always looks and smells delicious. She does need some help with washing, showering and getting dressed for the day. There's always activities happening which she happily joins in with. Her favourite is dancing and music which she sings along to. We are all as a family very happy with the care she receives

Staff at the Spinney show exemplary levels of care to individual residents and are pro-active in responding to resident's needs. The 'care' aspect of the home is obvious to all who visit. The resident is positive about the food and activities. Staffing could always be higher - during visits I've seen some staff struggling with their workload (albeit without complaint). The home itself needs more work - while the communal areas have recently been refurbished with fresh decorating and a new floor, the bedrooms are not class leading, in my father's case old furniture, few facilities and looks a little worn. I'm a little concerned about record keeping, particularly in respect of hospital visits and ongoing conditions but otherwise have few worries. It would be nice to have a facility to speak to our loved ones - my father is unable to use his mobile phone and as I live miles away, monthly visits are all that we can do - a communal phone with help would be good.

Since my husband he has been in the Spinney he has been treated very well by all the staff they are very kind and caring. I'm always made very welcome when I visit, the home has a lovely atmosphere. The staff here really do care.

We can't fault the service and care that has been given to my mum. The staff are loving, caring and respectful. We couldn't have asked for more. The residents are looked after well and their individual needs are catered for. There are always events or things going on to stimulate and entertain.

I would highly recommend.

We now have immense hope. Continued care and specialised physio make walking a distinct possibility. Thank you, Elle, and the entire team for giving my sister her independence

When we had to put our dad into a Carehome over 12 months ago I like many other people who have to do this wasn't happy at all , as nowhere is good enough for your family as you want to do as much as you can . Once we got dad settled and he was bonding with the staff you realise how hard these people work , the staff were fantastic with him and everyone there . There was a lot of improvements to the building going on and still are more needed like everywhere but overall I think my dad was happy and liked all the staff there at the Carehome he would eat well especially Fridays with it being pudding chips peas and gravy day . If any improvements I would say for an outside area for fresh air or conservatory for residents to sit in the sunshine .

My relative has been at Moss Cottage since February 2026. Arriving after a move from a healthcare unit in poor health. It's been a long road but with the correct support from the home and staff, my relative has improved massively. The staff generally all specialise in something albeit wound care, companionship, dementia. Between them they have delivered excellent care. We visit daily so have a good understanding of how everything works and see everyday interactions. The home has a good relationship with the residents and also the healthcare professionals and services so all outcomes are delivered professionally with care. It's clean, the food is a great standard and they have an activities coordinator for planned crafts and entertainment. I highly recommend this home. The transition and outcomes have been excellent.

The door is always open just walk in and she will listen to your concerns. I make's a huge effort to get it sorted. Nothing is too much trouble

Washing is always missing even with names on clothes!

My wife was admitted to Moss Cottage in March for palative care she was given excellant care well looked after by all the staff most of whom went above and beyond they even looked after me making sure I had meals was kept updated all the time every one was great. I know its not a place were anyone wants to be but when that need arises Moss Cottage gets my vote

My only negative comment would be the lack of daily activities - the previous home Mum was in had a weekly timetable visible showing a morning and afternoon activity being held each day - this is missed.

** Keep up the great care Moss Cottage **

My relative is given excellent care and support at Larchfield. He always looks clean and well dressed. The Staff are friendly and keen to help with any queries. I feel completely confident with the care he is receiving. Thank you to all the staff.

The residents would enjoy being taken out whenever possible, perhaps taking turns with the ones who seem to regularly go out.

Always helpful, careing, keep me informed of any issues/concern's related to mum. Although the nursing home is old and needs some t.l.c. all the staff do there upmost to care for everyone of the residents

My mum has now been at Moss Cottage for 1.5 years nearly. She is extremely well cared for. All her needs are met. She is very well liked and the staff genuinely speak of her in a loving way. She had skin problems when she went in but her skin is very well hygienically looked after. She is always lovely and clean. The staff work so hard. The staff are a lovely bunch of ladies and gents. The new manager has made improvements to how building looks both externally and internally. Fresh table settings, flowers outside, making it more welcoming. The home isn't a very modern building, but it is kept very clean, and things are slowly being replaced and repaired to make it fresher and brighter. Overall a very trustworthy place for your loved ones to be. I wouldn't want my mum anywhere else. The cooks, the carers, lovely receptionist, new manager everyone who works there, do their very best to love and care for the residents. Problems resolved as soon as they appear if necessary. Mums content.