Owner: Larchfield Manor
Person in charge: Denise Baran (Manager)
Local Authority / Social Services: North Yorkshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 47 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Single Rooms: 47
Rooms with ensuite WC: 47
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Larchfield Manor: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Larchfield Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Larchfield Manor in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.592 for Larchfield Manor is calculated as follows: ( (90 Excellents x 5) + (46 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 142 Ratings = 4.592
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Larchfield Manor is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 11 Reviews ÷ 9.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Larchfield Manor has a Review Score of 9.6 (9.592) from 12 Reviews
Review submitted from a Website Submission by Susan (Friend of Resident) on Saturday 17 February 2018. Relates to February 2018.
Larchfield are great at keeping me in touch with everything I need to know to ensure my dear friend is safe, well cared for and has good quality of life.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Postal Card by Elisabeth D (Daughter of Resident) on Friday 15 December 2017. Relates to December 2017.
A very caring staff who communicate regularly with my mother's progress/problems etc.
A very approachable manager - nothing is too much problem.
An excellent home.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Website Submission by Alwyn G (Daughter-in-law of Resident) on Saturday 9 December 2017. Relates to December 2017.
Since Mum moved to Larchfield we no longer have to worry about her care. We know that she is safe and well cared for. The staff really do care about the residents and are always ready to have a chat with the family. Mum can be stubborn and quite difficult, but the staff are patient and understanding. She couldn't be better cared for. Thankyou to all the staff.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Denise Baran, Registered Manager at Larchfield Manor responded to this review on 11 Dec 2017:
Thank you for the very positive comments. We really appreciate them.
Review submitted from a Website Submission by Sandy R (Daughter of Resident) on Wednesday 29 November 2017. Relates to November 2017.
My Mother has been a resident at Larchfield Manor for over two years now at the age of 91. When my mother decided to move into a residential home, my sister and I looked at a few before deciding on Larchfield Manor. Since arriving here, my Mother has improved in health many fold. The staff are wonderful and very caring. If a Doctor is ever needed action is taken immediately and I am informed. My Mother is extremely happy and is absolutely sure that she made the right decision in moving into the accommodation. I would have no hesitation in recommending Larchfield Manor to anybody who is concerned about the welfare of their loved one.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Postal Card by Judy L (Niece of Resident) on Wednesday 13 September 2017. Relates to September 2017.
My aunt could not cope at home due to anxiety. She spent 6 weeks at Larchfield Manor following which she is now confident to return to her home and lifestyle. Regular meals and medication plus rest and relaxation has made a huge difference to her demeanour.
How likely would you be to recommend Larchfield Manor? Likely
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Review submitted from a Website Submission by Stuart J (Son of Resident) on Thursday 31 August 2017. Relates to August 2017.
Mum went to live at the Coach House/Dementia unit 3 years 8 months ago. She felt welcomed and safe. She had her privacy and yet was encouraged to join in the numerous activities. Nothing was too much trouble.
We cannot praise the management and staff enough. As her dementia progressed she received more attention, help, love and care. Above all the care, which was wonderful, it was the love which shines through the staff at Larchfield.
At the end of Mum's life, she needed nursing care which is not really the facility offered, but with their big heart, knowing the end was near, they nursed her with end of life care to help and she passed away after 4 days. At ALL times if we were not there we were kept abreast of her situation as it changed. When she did pass, the staff who were on duty all came to say goodbye to her. I think that says it all. If you are looking for a place where your loved one will have great care and you will have peace of mind, look no further.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Website Submission by Sally H (Daughter of Resident) on Tuesday 22 August 2017. Relates to August 2017.
The staff at Larchfield Manor have done a wonderful job in helping my Mum recover from serious illness over the past two years, showing real commitment, care and dedication in the process.
I cannot praise them enough.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Postal Card by David T (Son of Resident) on Tuesday 11 July 2017. Relates to June 2017.
The home is in an old large house and it retains the feel more of a small old fashioned hotel.
All the staff are friendly, helpful and professional and my mother has been very happy there for the last 4 years.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Website Submission by Andrew H (Friend of Resident) on Friday 7 July 2017. Relates to July 2017.
Larchfield Manor is in a league of its own for every possible reason. The management of the home at every level is superb. All the staff from top to bottom are or at least appear to be trained to a very high standard. However, they retain a very warm, compassionate and calming approach to their guests. From my experience, all the staff know all the residents and both understand and accept their needs and their personalities.
The home has the feel of an Edwardian mansion that the ladies in particular love. Instead of the residents sat around in a big circle as is often the case in many homes, there are many reception and leisure areas where ever-changing groups can sit and relax, read, watch TV, knit etc. There is a daily programme of activities and entertainment. Others prefer to wander around the extensive gardens, have a chat or seek their privacy away from their first classrooms. There is always something happening. Larchfield Manor is a home from home, full of fun and laughter.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Postal Card by Jean C (Daughter of Resident) on Friday 7 July 2017. Relates to June 2017.
Professional, caring, efficient, Larchfield staff made the last 12 months of my mother's life as happy and as comfortable as possible and made me confident and reassured that she was as well cared for as I could possibly wish. All staff know her by name ad chatted happily with her. During her final few weeks, the palliative care, equipment, humanity and love shown to my mother were outstanding. They showed similar care towards me when I visited and kept me fully informed at all times of her welfare.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Website Submission by Jonathan W (Son of Resident) on Friday 21 April 2017. Relates to April 2017.
When our 84-year-old father's dementia meant that my mum was no longer able to cope with him on her own in their home, we looked at several care homes in the Harrogate area. Larchfield stood out from the others, the staff are encouraged to ensure that the residents are made to feel and be treated as if they would be in their own homes. Nothing seems to be too much trouble and there is a genuine kindness in the staff's attitude towards the residents. The location is very pleasant and it has the nice feeling of a private home about it. Dad has always been treated with dignity, and nothing seems too much trouble for any of the staff. We're so impressed with Larchfield that, when we found that we had to find a care home for my Mum due to a deterioration in her health, we had no hesitation in choosing it as her care home too. We'd have no hesitation in recommending Larchfield to anyone else looking for a care home for their family or loved ones.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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Review submitted from a Website Submission by Mrs Rachel F (Resident) on Tuesday 18 April 2017. Relates to April 2017.
My husband and I have just spent several weeks at Larchfield Manor after I had a short stay in hospital. We have been most comfortable here and have been splendidly cared for by the excellent caring and knowledgeable staff. We would be very happy to return to Larchfield Manor should the need arise.
How likely would you be to recommend Larchfield Manor? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Larchfield Manor