Care Homes Owned by Caring UK Group in South Yorkshire

There was an incident when another patient entered my Aunt's room. He was quickly removed. The safeguarding team were involved and the matter was resolved satisfactorily. If the staffing levels at night are as short as they were in the day then these situations can happen. Staff cannot be everywhere. . .

I wouldn't hesitate to recommend Saxondale for your loved ones xx

My mother started her stay here in January 2026. The staff are lovely and she's cared for very well. The food always looks and smells delicious. She does need some help with washing, showering and getting dressed for the day. There's always activities happening which she happily joins in with. Her favourite is dancing and music which she sings along to. We are all as a family very happy with the care she receives

The residents would enjoy being taken out whenever possible, perhaps taking turns with the ones who seem to regularly go out.

Overall the care is satisfactory but we have had a few issus over medication, food not being hot enough and sometimes needs help cutting it up. this is not always provided. room requires decorating. recent issue over residents wandering into his room but this seems to have been rectified recently. care staff who we see regularly are excellent.

The outside spaces could really do with an update and garden furniture and grass area really needs attending to also. A caring care home, my husband came for respite first, then settled in when it was time for full time care I had no hesitation in placing him here.

The staff are very friendly and help look after my mam very well The home is clean and warm. The food is lovely If I need to know something about my mam they are very informative we are happy with my mum care she seem settled and happy

My husband has just moved from a care home to Saxondale nursing home. The staff are fantastic; so welcoming, friendly ,helpful, knowledgeable and above all genuinely caring. I wish he had moved there sooner.

My Father has been a Resident here for approximately 18 months now, there is always a smile from Staff when I visit, it is always clean and tidy and the smell of a home cooked dinner is delightful. My Father is always treated with dignity and very well looked after

My husband is mostly non verbal but gets lovely interaction from the staff.

You are straight there putting the fees up yet Mum's room as never been attended to since becoming a resident in 2018 and has been reported many times.

after visiting my dad for a number of weeks in the home i was amazed how polite the staff were and how clean the home is.spoke to the handyman Tony about my dad having a TV on his room wall which he kindly put up for him even tho he is always busy maintaining the home.knowing my dad will be looked after in the home is a relief or the whole family.

The care home is well kept and clean, and the rooms are tidy and comfortable. The staff are very helpful, friendly and caring, but it does seem that it is a little under staffed at times. I'm kept regularly informed on my mum's condition and consulted immediately if anything occurs or if she needs anything. In general, I'm pleased with the care she receives at Saxondale.

Whilst the home looks tired from the outside , inside it is clean , Senior nurse was open and honest re the CQC reviews and steps being taken to address record keeping . Staff looking after my Dad have been caring , taken time to get to know his needs and how he communicates them. Dad is always clean washed and shaved . His meals have to be individually prepared and he gags put on a bit of weight since being there . My mum still likes to take him something she has made when she visits and this is never a problem . My daughter visits and takes her dog also not a problem .

There is a consistent main care team supported by Agency staff which does mean there are always new faces. Although Dad's carer when he had 1to1 was the same person .

Dad has been there just over a month and so far we are pleased with the care he is getting . He has Alzheimer's, poor hearing , vision , speech and now struggles to stand unaided . Following two strokes and a seizure in April / May this year .

Initial observations show that the building is tired and in need or some repair and tlc. However, the care team are amazing. The care, support and dignity the care team show and give is second to none. The friendship and support is also extended to myself and other family members. The food always looks amazing and is a mix of traditional and seasonal. Entertainment is organised as best as possible and is always suitable to residents needs and capabilities. A social media Page keeps me updated with up coming events, photos of my mum enjoying in house and external organised entertainment and other general information. Regular updates with mums care plan keeps me involved too.

Just outside that needs more attention perhaps.

Perhaps putting socks or underwear in a laundry bag with the room number or residents name on would make sure these items were returned to the proper owner? There has been several occasions when mum has clothes that don't belong to her on, or in her wardrobe and she has plenty of her own, with names in.

My dad loves the company of the staff and has not uttered a single gripe.

My experience ie second to none very caring ,fun and the residents are very well looked after the food is amazing the residents are always clean taken to the bathroom regularly,they are always entertaining them in different ways taking them out doing crafty things having hair doe regularly and a chiropodist reguler

My mum is well cared for and happy at Chapel Garth. The staff are most accommodating and always available to answer any concerns and rectify any issues as and when they come up. The home is clean, comfortable and well maintained.

I would recommend this home to anyone looking for a supportive place for a loved one.

They do run family days but they are always during the week and mid day. It would be nice for these to take place on a weekend so those that do work could attend."