Care Homes Owned by Caring UK Group in South Yorkshire

times personal care is not as it should be , We understand there are staff shortages but personal care is paramount. The staff are fabulous and are trying their best with limited resources in the home. The food always looks nice and smells lovely. Mum has no complaints with this and has a varied good diet. Activities are varied in and around the home to suit one's need but it would be nice to see the residents going out on short day trips. Families may be able to help with this.
You are straight there putting the fees up yet Mum's room as never been attended to since becoming a resident in 2018 and has been reported many times.

in the home is a relief or the whole family.

In general, I'm pleased with the care she receives at Saxondale.

washed and shaved . His meals have to be individually prepared and he gags put on a bit of weight since being there . My mum still likes to take him something she has made when she visits and this is never a problem . My daughter visits and takes her dog also not a problem .

There is a consistent main care team supported by Agency staff which does mean there are always new faces. Although Dad's carer when he had 1to1 was the same person .

Dad has been there just over a month and so far we are pleased with the care he is getting . He has Alzheimer's, poor hearing , vision , speech and now struggles to stand unaided . Following two strokes and a seizure in April / May this year .

amazing and is a mix of traditional and seasonal. Entertainment is organised as best as possible and is always suitable to residents needs and capabilities. A social media Page keeps me updated with up coming events, photos of my mum enjoying in house and external organised entertainment and other general information. Regular updates with mums care plan keeps me involved too.

what a nail brush is for, or a feminine hygiene spray is for.
The food and menu has been varied and enjoyed.
The building itself is looking more cared for and the maintenance chap does a great job.
Just outside that needs more attention perhaps.

One criticism would be that the returned laundry isn't always the owners!
Perhaps putting socks or underwear in a laundry bag with the room number or residents name on would make sure these items were returned to the proper owner? There has been several occasions when mum has clothes that don't belong to her on, or in her wardrobe and she has plenty of her own, with names in.

reguler

or a loved one.

no garden to speak of and when you drive up the place looks miserable with peeling paint and foliage growing out of the gutters.
They do run family days but they are always during the week and mid day. It would be nice for these to take place on a weekend so those that do work could attend."

are interesting and stimulating. The meals and drinks are good and I am pleased with the safety and security. My opinion is that the value for money is good and I will certainly want to use Chapel Garth again to look after my mother.

always secure when empty. The lounge area is very spacious with a TV and is the central point and always a hive of activity.
Overall, I'm very pleased with every aspect.

level of care she receives on a day-to-day basis.