The Spinney Nursing Home

Dad is really happy and loves all the staff. The care is very personal to his needs. He sees the staff as friends as well as carers. And we feel confident and reassured that he is in the best possible hands.

Staff at the Spinney show exemplary levels of care to individual residents and are pro-active in responding to resident's needs. The 'care' aspect of the home is obvious to all who visit. The resident is positive about the food and activities. Staffing could always be higher - during visits I've seen some staff struggling with their workload (albeit without complaint). The home itself needs more work - while the communal areas have recently been refurbished with fresh decorating and a new floor, the bedrooms are not class leading, in my father's case old furniture, few facilities and looks a little worn. I'm a little concerned about record keeping, particularly in respect of hospital visits and ongoing conditions but otherwise have few worries. It would be nice to have a facility to speak to our loved ones - my father is unable to use his mobile phone and as I live miles away, monthly visits are all that we can do - a communal phone with help would be good.

Since my husband he has been in the Spinney he has been treated very well by all the staff they are very kind and caring. I'm always made very welcome when I visit, the home has a lovely atmosphere. The staff here really do care.

Washing is always missing even with names on clothes!

Always helpful, careing, keep me informed of any issues/concern's related to mum. Although the nursing home is old and needs some t.l.c. all the staff do there upmost to care for everyone of the residents

The spinney care home is very good. All of the staff are excellent and display a level of care i have always been impressed with. They are also very pleasant and helpful to all visitors who attended to visit family and friends. Thank you very much paticularly for the care and attention given to my mother.

Thank you Spinney.

What can I say about Katie. Never leave. She is an asset to your company compassionate and innovative amways

I was going in to see Dad twice a day and always met with love and affection part of the family. The team are great x

Excellent care home where the staff are friendly, helpful and go above and beyond to look after my Dad. Lots of events and even the occasional trip out to provide variety for the residents. I am extremely happy with how my Dad is looked after.

A new manager has recently started and has already made a positive impression, very approachable and seem keen to support both residents and families.

Since August 2022 since picking the Spinney from several homes the experience has been good visiting as regular as possible always a friendly and rewarding experience good Sociable and friendly staff often with many years in this job often staying years it looks tells you its a pretty good place to use/work Overall there didn't appear a more suitable place given the 3 plus years we have known the place and I have actually recommended it to other people I know in situation of looking for care

My Dad has been at the Spinney since September. Since he has been here, my sister and I, have been really impressed by the way that he and all the other residents are looked after by all the staff. There is always an activity for them to be involved with, from music, games, crafts, guest dancers and singers and many more. There is always a lot of attentive staff whenever we visit and they are also available to talk to relatives whenever we need. His bedroom and bathroom is always clean and tidy and his personal care is excellent. The kitchen staff work so hard too and provide lovely meals, snacks and special events food e.g afternoon teas. Everyone who works there should be recognised for the excellent standard of service they provide, the domestics, carers, nursing staff, kitchen staff, events co-ordinator, office staff, maintenance staff and the managers (apologies if I've missed anyone). My sister and I can't thank you enough for the way you are looking after Dad. 'Simply the Best'

I am very happy with the care and support my wife receives especially allowing her to come home for visits. Katie, activities coordinator, has been fantastic. All the staff are wonderful and my wife is very settled and I am happy knowing she is well cared for.

Residents cared for very well, my mother seems very happy here. Staff are professional and very friendly. Always seems to have a friendly relaxed atmosphere. Residents go on day trips which they seem to enjoy, and are always doing different activities.

I would have no hesitation in recommending their services.

Whilst visiting my mum. staff are always friendly and help my mum in anyway they can. One of the most important things is that staff and management are honest. It does not feel like a care home; it's like a large family living together.

Myself and all family members are overall happy with everything about the care home.

Mum is very content in the home and this is down to the care that she receives from each and every member of staff, all of who are very approachable when presented with any queries or requests we may have

The care and support provided by the staff is excellent and they treat the residents with dignity. The care home provides a homely feeling and it feels as though the residents and staff are one big family. The home is very clean but may look dated in some places due to the age of the building. There are plenty of activities for the residents to join in with and even events are organised at the home for residents and their family to attend. Management and staff go the extra mile to provide a positive and pleasant environment for it's residents. Individual rooms are clean and tidy, providing private space for each resident. Food is prepared fresh each day and residents get a small choice each mealtime and even the chef will offer an alternative if there is nothing on the menu that the resident likes. Overall the home feels safe and secure for the residents.