






Nelson Manor Care Centre is a purpose built, care home for older people which is located on the outskirts of Nelson in Lancashire.
The home's philosophy of care is that by developing an atmosphere of person-centered care for residents, they will enable them to enjoy life to their fullest potential.
Nelson Manor is nestled within attractive gardens and within walking distance to the town centre. It is close to a local park for residents to enjoy socialising.
Care Provided by Nelson Manor Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Nelson Manor Care Centre for full pricing details and T&Cs.
Contact Nelson Manor Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Caring UK Group
- Private Owned
Person in charge
- Olivia Entwistle (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Large car park at the front of the building with disabled reserved parking.
Nelson Manor Care Centre Reviews (97)
Nelson Manor Care Centre has a Review Score of 9.6 (9.630) out of 10, based on 30 reviews in the last 2 years.
Over all time Nelson Manor Care Centre has 97 reviews.
My grandmother has now been here for nearly 3 years. They are simply fantastic!
The staff and management truly care for their residents and their families. They advocate their patients' best interests in a warm, homely environment. Residents enjoy lots of social activities at the hard work of the entertainment team. Nutrition and fluid intake is closely monitored by all staff, continuously encouraging fluids which is very important to people like my grandmother who suffers from dementia.
The nursing team are on the ball, they know their residents well and recognise any change, identifying the cause and ensuring prompt treatment.
The care my grandmother has received has been amazing, we really couldn't ask for more. All the staff have such a passion for their work and are a credit to themselves and Nelson Manor.
The cleaning and laundry team are great too!
I highly recommend Nelson Manor care home.
This is a new modern and bright facility and even though it is a three-storey building, accessibility to all levels is easy and unrestricted being serviced by two large lifts and a wide staircase.
A good quality care facility, however, is not much good without the staff and people who work and provide care in it. Whilst everything else about Nelson Manor is top quality, the staff here are in a different league. At all levels, these people are gold medallists’ they work extremely hard, they are professional and it is plain to see, they really do genuinely care.
A very sincere, thank you for all you have done and are still doing for my family.
Nelson Manor staff are very friendly and respectful of all the residents, making sure all there needs are meet. My mother and father have been here for several years, and as far as I am concerned the home is going from strength to strength in a well organized manner, but still keeping a friendly atmosphere.
I never thought my mum, who’s 68, would need care but she did. What a great team of managers, nurses and staff who worked with my mum and us as a family and finally 8 months later with the Governance Manager's help, we got mum back home and can’t thank them enough. So yes, this home is fantastic and I would recommend it.
I was impressed by the facilities when I had a tour and know that the quizzes and visits of local school children are enjoyed by the residents.
The rooms are a tiny bit spartan for practicality but personal items and furniture make them feel like home.
I know she is safe, well cared for and treated as an individual by the staff on the residential floor. Care has been professional and responsive with prompt referrals to Drs, District Nurses and other healthcare professionals when necessary.
I have never dealt with a relative in residential care before and have been taken aback by the caring attitude of the staff, they go above and beyond what I would have expected. All staff have been friendly and welcoming and I have no trouble getting updates from them.
I have found it easy to deal with the home in terms of obtaining a room, to dealing with financial matters, admin and management are organised and efficient.
It is lovely to see my relative enjoying things again whether that be food, company or activities.
Very caring staff, and high standards of cleanliness.
We'll run and efficient.
Staff caring and brilliant.
I have found the staff very good. They are kind and caring for Mum. There is always someone to talk to if they are needed. They keep me informed about Mum's care. If I have needed to talk to the management they have always listened to me. I would recommend Nelson Manor to anyone needing a good care home. Just one little negative, some people spend a long time visiting relatives, being offered a drink sometimes is a nice gesture.
I couldn't be happier with every level of service. The staff are courteous, polite, helpful, professional and friendly. My husband has settled and seems happy which provides me with comfort.
Excellent care.
My mother became a resident of Nelson Manor on 20.12.19. Throughout her time there she has been treated with dignity, compassion and respect. The staff are all excellent in their treatment of all the residents. Nothing is too much trouble and they always have a smile and warm greeting for my Mum and all her family and friends when they are visiting. Nelson Manor is warm and welcoming from the moment you walk through the door. Everyone is treated as an individual with their own needs being met in a professional but friendly manner. Nelson Manor has many activities for those who are able to participate - quizzes, crafts, visiting singers, school etc. I cannot fault Nelson Manor and would recommend this care centre to anyone. Keep up the excellent work.
The care home is very welcoming to the service user, family and friends. The staff are very friendly and efficient and always go the extra mile to ensure the service user is happy and contented. The service provided is updated and checked regularly.
My mother has been in Nelson Manor for two years. She is well looked after, her room is lovely and there are plenty of activities. Staff are friendly and helpful.
My brother has been a resident in the Nursing Unit for six months. He receives excellent care from the nurses and the care staff. He is treated with love, compassion, respect and dignity. His needs are promptly and carefully anticipated. Every effort is made by everyone to improve his quality of life. The manager is very professional and cares deeply about her residents. She has taken time to get to know my brother, and I have every confidence that she will always do her best to ensure his needs are appropriately met. Nelson Manor is a warm and friendly environment. All the staff contribute to this. Family members and friends are known and made to feel very welcome. I have no doubt that Nelson Manor is the best place for my brother. I have no hesitation in recommending it.
My father has been a resident for the last 7 months and I can't speak highly enough of the Manager and her staff. I have complete peace of mind that my father is being cared for to the best of the staff's ability and he is completely settled at Nelson Manor.
I have been treated with respect and I am known by my first name which they use all the time.
Our thanks to all the staff for making it a happy stay.
She suffers from dementia and on the second floor.
Our only not so positive comment is the hairdressing. Mother's hair is not well looked after, in spite of the regular payments made for this service.
My experience with my mum's care is mostly good, it's clean, tidy, the staff are friendly and helpful. It's the small things that matter, like teeth not soaked overnight., her hair not brushed, clothes going missing with her name on them, putting the mat down when in her room. She goes to the bathroom, no one is there to keep an eye on her - it's written on a wall chart, what Mum needs. She misses out on some of the activities. I come 5 times a week. She does scream or shout, she likes a bit of peace. The small lunge is full and noisy. Do not put Mum in the big lounge.
Care is good but could do with more staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Nelson Manor Care Centre.
There are no upcoming events for Nelson Manor Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Nelson Manor Care Centre.
Meet the Team (5)

I am a passionate, dedicated home manager. I have worked at Nelson Manor for 8 years and bring my enthusiastic and dedicated approach to ensure that our home is truly a place where people feel at home, ensuring each individual's dignity, independence and preferences are respected.

I have a deep seated desire to care for others, a belief in the importance of effective healthcare and a commitment to making a positive impact on our resident’s lives and it is my job to make that happen. My specialist interest is palliative / end of life care. It is an honour to be part of a person’s palliative journey. Being there for families is as important as the care we provide to our residents.

I am the Moving & Handling trainer.

My goal as a unit manager is to ensure the residents I support receive compassionate , high quality care.
I am the Moving & Handing trainer and Basic life support trainer.

I have worked at Nelson Manor for over 10 years, and enjoy enhancing the lives of residents through meaningful, stimulating and enjoyable activities. I take the time to understand everyone’s interests and abilities and adapt to each individual. I believe in making each moment count.
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