Submit a Review for Hawthorn Court Care Home
St Aloysius View, Hebburn, NE31 1RH
View Full Details of Hawthorn Court Care HomeLatest Reviews for Hawthorn Court Care Home
16 October 2025
Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.
06 October 2025
I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.
06 October 2025
My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.
06 October 2025
When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.
16 September 2025
Reception/front of house - brilliant communication skills and customer service. They have such a welcoming attitude, always smiling, always helpful, just fantastic. They go over and beyond, and I often arrive to them sitting chatting to mam on their breaks. A total credit to your organisation.
01 September 2025
On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate, so clean & smells beautiful. The outside space & garden is very well looked after too. It's fabulous!
22 August 2025
Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".
21 August 2025
I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff, and everything you ask for is done. The rooms are lovely and my mam is settling in nicely, enjoying the new friends she's made, the activities and the food! We can't praise Hawthorn Court enough... Thank you!! xx
04 August 2025
Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.
29 July 2025
From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy, with beautiful flower displays and comfortable furniture. All staff show courtesy and care to my sister, which is very reassuring.
29 July 2025
All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.
28 July 2025
All the carers are fantastic. Always going above & beyond.
25 July 2025
Since arriving in Hawthorn Court 18 months ago, our aunt has been well looked after by all of the staff. Everyone is so kind and considerate, and my aunts' needs are well catered for. We would like to thank everyone for their help and hard work, and for keeping us well informed.
04 July 2025
The management and staff went above and beyond in making sure my mother was kept comfortable at the end of her life. Their help and support to the family in Mama's final weeks were nothing short of excellent. We now regard these people not only as carers, but as family friends.
04 July 2025
Care staff showed kindness and compassion to my mother throughout, and particularly in her final days. The level of care exceeded expectations. They were also considerate and compassionate to the family.
02 July 2025
My dad has been in Hawthorn Court for 3 years now. The staff are all amazing, from the reception staff, carers and caterers to the home management, nothing is too much trouble and they attend to my dad's every need, keeping him safe & well. 5 stars!
01 July 2025
The staff at Hawthorn Court were exceptional whilst caring for my mother, who suffered from alzheimers. My mother recently passed away. The staff were very kind, helpful, and the carers provided the best care they could have ever provided. Not only to my mam but they also supported the family through a very difficult illness. I would certainly recommend the care home to others.
01 July 2025
As always, everything was perfect. Excellent!!
20 June 2025
A wonderful homely place where the staff really care & treat the residents like their own. Fabulous.
20 June 2025
Very, very helpful. More than happy, they go out of their way to help anyway they can. Can't praise enough.
Latest Reviews for Hawthorn Court Care Home
16 October 2025
Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.
06 October 2025
I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.
06 October 2025
My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.
06 October 2025
When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.
16 September 2025
Reception/front of house - brilliant communication skills and customer service. They have such a welcoming attitude, always smiling, always helpful, just fantastic. They go over and beyond, and I often arrive to them sitting chatting to mam on their breaks. A total credit to your organisation.
01 September 2025
On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate, so clean & smells beautiful. The outside space & garden is very well looked after too. It's fabulous!
22 August 2025
Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".
21 August 2025
I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff, and everything you ask for is done. The rooms are lovely and my mam is settling in nicely, enjoying the new friends she's made, the activities and the food! We can't praise Hawthorn Court enough... Thank you!! xx
04 August 2025
Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.
29 July 2025
From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy, with beautiful flower displays and comfortable furniture. All staff show courtesy and care to my sister, which is very reassuring.
29 July 2025
All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.
28 July 2025
All the carers are fantastic. Always going above & beyond.
25 July 2025
Since arriving in Hawthorn Court 18 months ago, our aunt has been well looked after by all of the staff. Everyone is so kind and considerate, and my aunts' needs are well catered for. We would like to thank everyone for their help and hard work, and for keeping us well informed.
04 July 2025
The management and staff went above and beyond in making sure my mother was kept comfortable at the end of her life. Their help and support to the family in Mama's final weeks were nothing short of excellent. We now regard these people not only as carers, but as family friends.
04 July 2025
Care staff showed kindness and compassion to my mother throughout, and particularly in her final days. The level of care exceeded expectations. They were also considerate and compassionate to the family.
02 July 2025
My dad has been in Hawthorn Court for 3 years now. The staff are all amazing, from the reception staff, carers and caterers to the home management, nothing is too much trouble and they attend to my dad's every need, keeping him safe & well. 5 stars!
01 July 2025
The staff at Hawthorn Court were exceptional whilst caring for my mother, who suffered from alzheimers. My mother recently passed away. The staff were very kind, helpful, and the carers provided the best care they could have ever provided. Not only to my mam but they also supported the family through a very difficult illness. I would certainly recommend the care home to others.
01 July 2025
As always, everything was perfect. Excellent!!
20 June 2025
A wonderful homely place where the staff really care & treat the residents like their own. Fabulous.
20 June 2025
Very, very helpful. More than happy, they go out of their way to help anyway they can. Can't praise enough.