Hawthorn Court Care Home

I moved in April, since moving in I have been met with good care, and very friendly staff. I feel safe and happy, I wasn't in long when I went out to Seaham on a lovely trip, were I was well looked after and had fish and chips. I enjoy activities and entertainment, knit and natter being a favourite.

It was a big dission to move mam into a carehome. But from the first visit and mam moving in, we have been made to feel it's very much her home, and staff always have a warm welcome, when entering the home. Communication with all the staff is very good and helpful, and profesial, mam has participated in the many activities and entertainment and family are alway's made welcome to join in. The home is kept to a high standard of cleanliness. Mam has settled really well thank to the care that all the staff give.

Visit my mother in law at Hawthorn, pleasant home, clean, lots of activities

Home clean and pleasant.

The staff are compassionate, attentive and always treat residents with dignity and respect. The environment itself feels homely and welcoming, which has helped my dad settle in comfortably. There is a good balance of activities and stimulation. This has made a noticeable difference to Dad's mood and overall quality of life. Most importantly, we have peace of mind.

Excellent staff, pleasant, helpful, warm and welcoming.

My experience of Hawthorn Court has always been first class. The staff are all very friendly and caring, and the home is run very efficiently from reception to the residents' rooms. I find it is always clean and fresh, and the gardens are a credit to the home. I would recommend Hawthorn Court to anybody who is looking for a care home for a loved one.

It's a lovely, friendly and welcoming place. They have lots of activities going on. The gardens are lovely, and at special events like Christmas, Easter, etc., they decorate the home so beautifully. The staff are very helpful too.

The settling-in period was well organised, and we felt fully informed

Great home, staff, care, can't fault anything.

We arrived at Hawthorn Court to a lovely welcome from the reception staff and some carers who were busy attending to residents. There was a lovely, happy feel about the place. My mum-in-law was feeling quite shaky after a long wait in the hospital and the ambulance journey, but the senior carer put her at ease straight away. We were shown to her room, which was very cosy with a lovely view over the rear gardens. She is really enjoying her stay. The staff are very caring and make sure she is included in the activities/entertainment. The housekeeping staff are very friendly and keep the home very clean and tidy. Good choice of home for our mam.

Thanks to staff and management for making mum feel so welcome!

Had experience of Hawthorn Court with a previous relative and was always and still am very impressed with the cleanliness, nice atmosphere and very pleasant and caring staff. There always seems to be some activity when we come to visit, great ideas to stimulate the residents (great pictures and videos on social media). My sister in law settled in straight away when she came in and always tells us how happy she is here. PS, her room is lovely.

Outstanding, very friendly and welcoming. Always there to help you.

Very helpful and caring staff.

My dad has been a resident for 2 years and has received excellent care in this time. The staff are all kind and caring, treating all residents with respect and dignity. Hawthorn Court has good sized room swhich are all kept clean and tidy, as is the whole building. The outside space and garden are very well kept, too. Management/reception team are professional, and there's always something going on, courtesy of the activity team, from games to gentle exercise and trips out. By far the best care home my dad has been in.

The staff and everyone who works here are lovely, and my mother in law has settled in well. She looks much better in herself, so we feel she is being well looked after. Thank you everyone.

My mam has gained a new lease of life since arriving at Hawthorn Court. Staff are absolutely amazing, and the home is immaculate. This is the best decision we ever made.

When I visit the staff are all so friendly and the home has a lovely atmosphere. Communal areas always appear clean and John's room is always clean and tidy. John enjoys the music activities when singers or musicians attend. Relatives are welcome to attend too and it's nice to see him smiling and tapping his feet along with the music.

My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.