
Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)



Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.
The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.
Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals...
Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.
The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.
Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.
The professional care team at Hawthorn Court takes the time to learn about each resident’s individual hobbies and interests, to help those living in the home to lead an active and fulfilling life. In addition to the range of activities available in the home, they also encourage residents to take an active role in the Hebburn community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.
Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Hawthorn Court to deliver the kindest possible care to residents, supporting them to lead their best possible life.
Care Provided by Hawthorn Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Hawthorn Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Critchlow-Riley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (11)
Parking
- Parking is available on site.
Hawthorn Court Care Home Reviews (226)
Hawthorn Court Care Home has a Review Score of 10 (9.976) out of 10, based on 81 reviews in the last 2 years.
Over all time Hawthorn Court Care Home has 226 reviews.
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my...
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David...
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David answers. Room fabulous.
Hawthorn Court Care Home is a beautiful care home. The staff are all so kind and caring and treat all residents with respect and dignity. I would like to make a particular mention of Tessa. She was the first point of contact when I first viewed the home. She was so kind and friendly, and is an...
A real credit to Hawthorn Court.
Well done Tessa - keep up your good work.
Thank you.
You always greet with a smile & very helpful. Nothing is a problem.
You always greet with a smile & very helpful. Nothing is a problem.
Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing...
Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing very light physical activities. Christmas music was playing and we were all offered tea and cakes. My aunt is very happy here which made me happy too.
They love to catch up with the goss.
Visit friends Mary and John.
They love to catch up with the goss.
Visit friends Mary and John.
Hawthorn Court cares for her so professionally with care and respect.
The staff are all so friendly and the admin team are excellent in all aspects of their communication.
Hawthorn Court cares for her so professionally with care and respect.
The staff are all so friendly and the admin team are excellent in all aspects of their communication.
Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty...
Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty of activities for those who want to take part.
My mam was made very welcome when she arrived at the home after a bad experience at another home. All staff make you feel at home when you arrive for a visit and do everything to make my mam's stay as comfortable as possible.
My mam was made very welcome when she arrived at the home after a bad experience at another home. All staff make you feel at home when you arrive for a visit and do everything to make my mam's stay as comfortable as possible.
Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.
Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.
I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.
I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.
My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.
My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.
When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.
When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.
A total credit to your organisation.
A total credit to your organisation.
On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate,...
On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate, so clean & smells beautiful. The outside space & garden is very well looked after too. It's fabulous!
Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".
Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".
I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff,...
I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff, and everything you ask for is done. The rooms are lovely and my mam is settling in nicely, enjoying the new friends she's made, the activities and the food! We can't praise Hawthorn Court enough... Thank you!! xx
Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.
Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.
From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy,...
From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy, with beautiful flower displays and comfortable furniture. All staff show courtesy and care to my sister, which is very reassuring.
All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.
All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 31 Mar 2026
Hawthorn Court Care Home in Hebburn, Tyne and Wear, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...
- 06 Mar 2026
Residents and colleagues at Hawthorn Court Care Home in Hebburn are celebrating as much-loved resident Irene Wilson prepares to celebrate her 100th birthday on 16 March and the home is...
- 21 Nov 2025
Residents and colleagues at HC-One’s Hawthorn Court Care Home in Hebburn, Tyne and Wear, were delighted to welcome Kate Osborne, Member of Parliament for Jarrow and Gateshead East, on Thursday...
There are no upcoming events for Hawthorn Court Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Hawthorn Court Care Home
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Hawthorn Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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