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Hawthorn Court Care Home

St Aloysius View, Hebburn, Tyne & Wear NE31 1RH
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Her care is professional in every way, but everyone shows her so much loveDiane A(Friend of Resident/Service User)
Hawthorn Court Care Home, Hebburn
Hawthorn Court Care Home, Hebburn
Hawthorn Court Care Home, Hebburn

Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people.

The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated en-suite bedrooms make residents feel at home, and some rooms have patio access to the landscape gardens.

Hawthorn Court boasts a selection of specially designed dining areas that provide the perfect space to share meals...  

Care Provided by Hawthorn Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,178From £1,296
Residential Dementia CareFrom £1,207From £1,328

Contact Hawthorn Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Emma Critchlow-Riley(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (11)

Parking

  • Parking is available on site.

Hawthorn Court Care Home Reviews (223)

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10

Hawthorn Court Care Home has a Review Score of 10 (9.982) out of 10, based on 81 reviews in the last 2 years. Over all time Hawthorn Court Care Home has 223 reviews.

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Showing 223 reviews matching selected criteria
Review from I E (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card
Overall Experience

You always greet with a smile & very helpful. Nothing is a problem.

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Review from Pauline H (Niece of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience
Visited my aunt who is now a permanent resident at Hawthorne Court.

Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing very light physical activities. Christmas music was playing and we were all offered tea and cakes. My aunt is very happy here which made me happy too.

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Review from Cilla M (Friend of Resident) published on 21 November 2025 Submitted via Postal Card
Overall Experience
We are always welcomed with a smile from both workers and residents.
They love to catch up with the goss.

Visit friends Mary and John.

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Review from Ramona R (Granddaughter of Resident) published on 17 November 2025 Submitted via Postal Card
Overall Experience
I am so pleased with the care and support you provide for my grandma.
Hawthorn Court cares for her so professionally with care and respect.

The staff are all so friendly and the admin team are excellent in all aspects of their communication.

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Review from D R (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience

Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty of activities for those who want to take part.

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Review from Garry B (Son of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience

My mam was made very welcome when she arrived at the home after a bad experience at another home. All staff make you feel at home when you arrive for a visit and do everything to make my mam's stay as comfortable as possible.

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Review from Kenneth M (Son of Resident) published on 16 October 2025 Submitted via Postal Card
Overall Experience

Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.

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Review from Louise F (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.

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Review from Barry M (Son of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.

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Review from Alison K (Relative of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.

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Review from Beverley S (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience
Reception/front of house - brilliant communication skills and customer service. They have such a welcoming attitude, always smiling, always helpful, just fantastic. They go over and beyond, and I often arrive to them sitting chatting to mam on their breaks.

A total credit to your organisation.

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Review from J B (Friend of Resident) published on 1 September 2025 Submitted via Postal Card
Overall Experience

On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate, so clean & smells beautiful. The outside space & garden is very well looked after too. It's fabulous!

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Review from Patricia W (Niece of Resident) published on 22 August 2025 Submitted via Postal Card
Overall Experience

Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".

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Review from G B (Son of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff, and everything you ask for is done. The rooms are lovely and my mam is settling in nicely, enjoying the new friends she's made, the activities and the food! We can't praise Hawthorn Court enough... Thank you!! xx

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Review from Barry S (Grandson of Resident) published on 4 August 2025 Submitted via Postal Card
Overall Experience

Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.

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Review from Robert R (Brother of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy, with beautiful flower displays and comfortable furniture. All staff show courtesy and care to my sister, which is very reassuring.

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Review from Marcus M (Grandson of Resident) published on 29 July 2025 Submitted via Postal Card
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All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.

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Review from Matthew M (Grandson of Resident) published on 28 July 2025 Submitted via Postal Card
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All the carers are fantastic. Always going above & beyond.

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Review from R L (Nephew of Resident) published on 25 July 2025 Submitted via Postal Card
Overall Experience
Since arriving in Hawthorn Court 18 months ago, our aunt has been well looked after by all of the staff. Everyone is so kind and considerate, and my aunts' needs are well catered for.

We would like to thank everyone for their help and hard work, and for keeping us well informed.

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Review from Tony H (Son of Resident) published on 4 July 2025 Submitted via Postal Card
Overall Experience
The management and staff went above and beyond in making sure my mother was kept comfortable at the end of her life.
Their help and support to the family in Mama's final weeks were nothing short of excellent.

We now regard these people not only as carers, but as family friends.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 March 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 31 Mar 2026

    Hawthorn Court Care Home in Hebburn, Tyne and Wear, is celebrating success after residents and relatives voted them as one of the Top 20 recommended care homes in the North...

  • 06 Mar 2026

    Residents and colleagues at Hawthorn Court Care Home in Hebburn are celebrating as much-loved resident Irene Wilson prepares to celebrate her 100th birthday on 16 March and the home is...

  • 21 Nov 2025

    Residents and colleagues at HC-One’s Hawthorn Court Care Home in Hebburn, Tyne and Wear, were delighted to welcome Kate Osborne, Member of Parliament for Jarrow and Gateshead East, on Thursday...

Upcoming Events

There are no upcoming events for Hawthorn Court Care Home.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Hawthorn Court Care Home
  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Hawthorn Court Care Home.

Meet the Team (0)

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