Submit a Review for Hawthorn Court Care Home
St Aloysius View, Hebburn, NE31 1RH
View full details of Hawthorn Court Care HomeLatest Reviews for Hawthorn Court Care Home
28 January 2026
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my
mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.
27 January 2026
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David
answers. Room fabulous.
13 January 2026
Hawthorn Court Care Home is a beautiful care home. The staff are all so kind and caring and treat all residents with respect and dignity. I would like to make a particular mention of Tessa. She was the first point of contact when I first viewed the home. She was so kind and friendly, and is an
excellent ambassador for Hawthorn Court. She greets everyone and always makes time to ask about us and tells me how my mam is doing.
A real credit to Hawthorn Court.
Well done Tessa - keep up your good work.
Thank you.
13 January 2026
You always greet with a smile & very helpful. Nothing is a problem.
05 January 2026
Visited my aunt who is now a permanent resident at Hawthorne Court.
Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing
very light physical activities. Christmas music was playing and we were all offered tea and cakes. My aunt is very happy here which made me happy too.
21 November 2025
We are always welcomed with a smile from both workers and residents.
They love to catch up with the goss.
Visit friends Mary and John.
17 November 2025
I am so pleased with the care and support you provide for my grandma.
Hawthorn Court cares for her so professionally with care and respect.
The staff are all so friendly and the admin team are excellent in all aspects of their communication.
13 November 2025
Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty of
activities for those who want to take part.
13 November 2025
My mam was made very welcome when she arrived at the home after a bad experience at another home. All staff make you feel at home when you arrive for a visit and do everything to make my mam's stay as comfortable as possible.
16 October 2025
Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.
06 October 2025
I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.
06 October 2025
My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.
06 October 2025
When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.
16 September 2025
Reception/front of house - brilliant communication skills and customer service. They have such a welcoming attitude, always smiling, always helpful, just fantastic. They go over and beyond, and I often arrive to them sitting chatting to mam on their breaks.
A total credit to your organisation.
01 September 2025
On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate,
so clean & smells beautiful. The outside space & garden is very well looked after too. It's fabulous!
22 August 2025
Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".
21 August 2025
I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff, and
everything you ask for is done. The rooms are lovely and my mam is settling in nicely, enjoying the new friends she's made, the activities and the food! We can't praise Hawthorn Court enough... Thank you!! xx
04 August 2025
Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.
29 July 2025
From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy,
with beautiful flower displays and comfortable furniture. All staff show courtesy and care to my sister, which is very reassuring.
29 July 2025
All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.
Latest Reviews for Hawthorn Court Care Home
28 January 2026
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my
mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.
27 January 2026
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David
answers. Room fabulous.
13 January 2026
Hawthorn Court Care Home is a beautiful care home. The staff are all so kind and caring and treat all residents with respect and dignity. I would like to make a particular mention of Tessa. She was the first point of contact when I first viewed the home. She was so kind and friendly, and is an
excellent ambassador for Hawthorn Court. She greets everyone and always makes time to ask about us and tells me how my mam is doing.
A real credit to Hawthorn Court.
Well done Tessa - keep up your good work.
Thank you.
13 January 2026
You always greet with a smile & very helpful. Nothing is a problem.
05 January 2026
Visited my aunt who is now a permanent resident at Hawthorne Court.
Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing
very light physical activities. Christmas music was playing and we were all offered tea and cakes. My aunt is very happy here which made me happy too.
21 November 2025
We are always welcomed with a smile from both workers and residents.
They love to catch up with the goss.
Visit friends Mary and John.
17 November 2025
I am so pleased with the care and support you provide for my grandma.
Hawthorn Court cares for her so professionally with care and respect.
The staff are all so friendly and the admin team are excellent in all aspects of their communication.
13 November 2025
Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty of
activities for those who want to take part.
13 November 2025
My mam was made very welcome when she arrived at the home after a bad experience at another home. All staff make you feel at home when you arrive for a visit and do everything to make my mam's stay as comfortable as possible.
16 October 2025
Mam is well looked after at Hawthorn Court, the staff are friendly and treat her with dignity & treat her as family. The staff are such hard working and are always busy. A true family atmosphere/vibe in the home.
06 October 2025
I am very pleased with how the staff at Hawthorn Court look after my mam. They are always diligent, caring, and so supportive of all of her needs. The communication is always excellent, too.
06 October 2025
My mam is so relaxed here, she's been here two years, all the staff are so heloful, all the residents seem to get along most of the time, it's a well looked after care home.
06 October 2025
When I visited my relative, I find the staff warm and welcoming. The care is above and beyond satisfactory. I find my aunt happy and content.
16 September 2025
Reception/front of house - brilliant communication skills and customer service. They have such a welcoming attitude, always smiling, always helpful, just fantastic. They go over and beyond, and I often arrive to them sitting chatting to mam on their breaks.
A total credit to your organisation.
01 September 2025
On my visit I noticed that the care & support in Hawthorn Court is second to none. All of the staff are very attentive & show genuine concern for all residents. There are always lots of activities going on & as far as I can see all of the residents appear happy and content. The home is immaculate,
so clean & smells beautiful. The outside space & garden is very well looked after too. It's fabulous!
22 August 2025
Hawthorn Court is a 'home from home', a lovely light environment, but the greatest attribute is the staff! Always kind, friendly, caring, just what I would want for my aunt. As my own Mam always says, "this place can't be beaten".
21 August 2025
I really can't praise this place enough, we were nervous about choosing the right care home for my mam, but right from the initial visit, the staff have been first class, the manager and her team have made sure that my mam's move to the care home went smoothly. Nothing is too much for the staff, and
everything you ask for is done. The rooms are lovely and my mam is settling in nicely, enjoying the new friends she's made, the activities and the food! We can't praise Hawthorn Court enough... Thank you!! xx
04 August 2025
Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more like a home.
29 July 2025
From entering the care home, you feel so welcome, reception staff are very friendly and helpful and keen to assist. They also recognised you, which is excellent and provided us with drinks on a hot day. The facilities are top-class. Writing this review in the garden, which is very neat and tidy,
with beautiful flower displays and comfortable furniture. All staff show courtesy and care to my sister, which is very reassuring.
29 July 2025
All carers and staff do an excellent job of taking good care of my nana, always going above and beyond.