Submit a Review for Barchester Bluebell Park
Royal Glen Park, Rowallan Way, Chellaston, Derby, DE73 5XE
View Full Details of Barchester Bluebell ParkLatest Reviews for Barchester Bluebell Park
16 May 2025
Cannot thank all at Bluebell Park care home enough. My mum moved there at the end of February this year and the care, kindness and respect that was given to her by all was outstanding. Sadly she passed away after six weeks there, the nurses and carers showed such kindness and compassion to mum and us, her family, at a very difficult time.
14 May 2025
Just wanted to say a huge thankyou to the staff and carers at BlueBell Park. It was a very difficult and emotional decision to arrange for Dad to have a 3 week stay at the home, but the staff particularly 2 members of staff couldn't have made us feel more relaxed and comfortable knowing that Dad was in safe hands. The home is beautifully furnished and it's obvious that the team go to great lengths to ensure residents feel at home.
06 May 2025
The excellent and truly caring team are the outstanding feature of Bluebell Park care home. It is obvious that mum is genuinely cared about and well looked after. The daily, positive and cheerful interaction with various members of the team makes ALL the difference. Everyone, from the carers, to the nurses, the activities team to the catering team and the handymen are all fantastic. The management team too, make every effort to ensure that the whole experience is as smooth and helpful as possible. The facilities are of an excellent standard, with numerous different areas to pass time from the coffee/meeting area in reception, to the beautifully decorated lounges and smaller, more private breakout spaces. The garden is lovely too. Interesting and pleasant decor makes the whole place very welcoming. Mum was able to bring various items from home including her favorite chair and various pictures, which make her room very much like a home from home.
23 April 2025
Barchester Bluebell Park feels very homely. The thing I like best is that there are no visiting hours, so I can nip in any time, as I would if my nan was at home. The carers are very kind and considerate, they go above and beyond to help and to make sure needs are met. They are genuinely kind and fond of the people they look after. We have been on both the dementia and residential floors, and both have been excellent. The garden is absolutely stunning and a lovely experience for us to take Nan into, especially when visiting with children. There is a large variety of activities across the floors too, which gives us another dimension to our visits, which helps. Overall, everyone has just made us feel so welcomed and so well looked after.
27 January 2025
Mum has been here now some six weeks. The staff are professional, conscientious and friendly, so much so, the team feel like family to us. Mum is cared for 24 hours and is also socially and mentally stimulated which, for the family, is heartwarming and reassuring - life-enhancing in her latter years - how amazing for Mum and her loved ones. Thank you so much to the whole Barchester Bluebell Park team. I feel that Mum couldn't be in safer hands.
24 January 2025
Very happy. All wonderful staff with my mam. As are all that visit her.
24 January 2025
I cannot praise the home enough - the staff are understanding of Mum and her needs, never fails to amaze me. The staff are always happy, always helpful and kind and look after Mum beyond our greatest hopes.
14 January 2025
Very happy with the care my mum is receiving at Barchester Bluebell Park. The staff are all very friendly and nothing is too much trouble for them. All areas are kept tidy and clean, rooms are cleaned daily. Mum loves the food, there's always a menu on view with plenty of choices. Particularly pleased with the entertainment staff, they are lovely and have persuaded Mum to join in with all the activities. Mum is very happy here and that's down to all of the staff.
14 January 2025
The staff at Barchester Bluebell Park are incredible. They always look out for my mother. They understand her needs and idiosyncrasies. I know they will keep me fully informed and listen to my concerns.
07 August 2024
I have been very impressed with the commitment of all members of staff. They treat people with dignity and greet residents by their names, often showing real interest in them. I have observed, many times, the quiet dedication with which staff go about their duties and their readiness to help is very commendable.
27 February 2024
Barchester Bluebell Park is a beautiful, purpose-built care home. My mum received good care during her six-month stay. All of the carers and nurses work extremely hard and give really good care. They treated my mum with kindness, respect and dignity. They also treated us, her family members, with kindness too. We were able to have Christmas lunch with Mum and all the staff, including the chef, made it really special and went above and beyond to ensure we really enjoyed a family Christmas dinner together and we are extremely grateful for this. When problems arose, it was easy to communicate with the appropriate staff and most issues quickly dealt with.
19 February 2024
Mum has been at Barchester Bluebell Park for eighteen months now and she is very comfortable, relaxed and contented. The staff are genuinely caring and they show kindness and respect towards all residents. Mum is always clean, warm and well-fed and she clearly feels very safe and secure in such a homely environment. We feel truly lucky to have secured a place for Mum in such a professionally run care home.
18 January 2024
Awful. If your loved one has any other condition apart from Alzheimer's do not send them here. The staff are not trained and to call it a specialist care home is a joke. They do not know how to handle patients with more complex needs.
13 April 2023
The care was satisfactory but aunt/uncle was not encouraged to participate in activities so spent a lot of time in their room. More physio would have been good and also encouragement for personal grooming hair/shaving.
05 April 2023
A wonderful care home with excellent facilities, staff and care. I could fault it. My mother enjoyed her time living at Bluebell Park and the end-of-life care that she received was superb.
23 December 2022
Mum has been a resident for almost five years, on Memory Lane. This year the staff helped me organize a garden party for her 100th birthday which was a great success. I live in Canada and visit mum for extended periods twice a year. Mum is always well cared for, treated with respect, affection and consideration for her dignity. The home is always clean, is well run, with beautiful gardens. I feel fortunate to have found such a lovely place for my mum.
02 December 2022
An excellent care home. Always clean and tidy when we visit. My dad is very well looked after and the staff are very friendly. Nothing is too much trouble for any of the staff. Always kept up to date with details.
03 October 2022
Mum has been at Bluebell Park for four years and during that time has received excellent care both physically and emotionally. Mum's specific needs are understood and the compassion and kindness shown by staff is a great comfort to us. We are very grateful to all the staff who care for Mum on our behalf. Thank you.
30 September 2022
When my mother entered Bluebell Park she was anxious, unhappy and in pain. It is a testament to her treatment that she is now happy and is no longer anxious or in pain. I know that she is safe and well cared for. Her room is light and airy and she is very pleased with her own en-suite facilities. The home is clean, fresh, well maintained and comfortable. All the staff are cheerful, kind and attentive Nothing is too much trouble. I would heartily recommend Bluebell Park to anyone looking for care in their declining years.
13 June 2022
Found the staff to be courteous and respectful at all times and particularly friendly with my mum, who has been there for 16-months. The care is excellent and the facilities very good. But it’s the staff that really matter, and I have found them to be wonderful. Would definitely recommend.
Latest Reviews for Barchester Bluebell Park
16 May 2025
Cannot thank all at Bluebell Park care home enough. My mum moved there at the end of February this year and the care, kindness and respect that was given to her by all was outstanding. Sadly she passed away after six weeks there, the nurses and carers showed such kindness and compassion to mum and us, her family, at a very difficult time.
14 May 2025
Just wanted to say a huge thankyou to the staff and carers at BlueBell Park. It was a very difficult and emotional decision to arrange for Dad to have a 3 week stay at the home, but the staff particularly 2 members of staff couldn't have made us feel more relaxed and comfortable knowing that Dad was in safe hands. The home is beautifully furnished and it's obvious that the team go to great lengths to ensure residents feel at home.
06 May 2025
The excellent and truly caring team are the outstanding feature of Bluebell Park care home. It is obvious that mum is genuinely cared about and well looked after. The daily, positive and cheerful interaction with various members of the team makes ALL the difference. Everyone, from the carers, to the nurses, the activities team to the catering team and the handymen are all fantastic. The management team too, make every effort to ensure that the whole experience is as smooth and helpful as possible. The facilities are of an excellent standard, with numerous different areas to pass time from the coffee/meeting area in reception, to the beautifully decorated lounges and smaller, more private breakout spaces. The garden is lovely too. Interesting and pleasant decor makes the whole place very welcoming. Mum was able to bring various items from home including her favorite chair and various pictures, which make her room very much like a home from home.
23 April 2025
Barchester Bluebell Park feels very homely. The thing I like best is that there are no visiting hours, so I can nip in any time, as I would if my nan was at home. The carers are very kind and considerate, they go above and beyond to help and to make sure needs are met. They are genuinely kind and fond of the people they look after. We have been on both the dementia and residential floors, and both have been excellent. The garden is absolutely stunning and a lovely experience for us to take Nan into, especially when visiting with children. There is a large variety of activities across the floors too, which gives us another dimension to our visits, which helps. Overall, everyone has just made us feel so welcomed and so well looked after.
27 January 2025
Mum has been here now some six weeks. The staff are professional, conscientious and friendly, so much so, the team feel like family to us. Mum is cared for 24 hours and is also socially and mentally stimulated which, for the family, is heartwarming and reassuring - life-enhancing in her latter years - how amazing for Mum and her loved ones. Thank you so much to the whole Barchester Bluebell Park team. I feel that Mum couldn't be in safer hands.
24 January 2025
Very happy. All wonderful staff with my mam. As are all that visit her.
24 January 2025
I cannot praise the home enough - the staff are understanding of Mum and her needs, never fails to amaze me. The staff are always happy, always helpful and kind and look after Mum beyond our greatest hopes.
14 January 2025
Very happy with the care my mum is receiving at Barchester Bluebell Park. The staff are all very friendly and nothing is too much trouble for them. All areas are kept tidy and clean, rooms are cleaned daily. Mum loves the food, there's always a menu on view with plenty of choices. Particularly pleased with the entertainment staff, they are lovely and have persuaded Mum to join in with all the activities. Mum is very happy here and that's down to all of the staff.
14 January 2025
The staff at Barchester Bluebell Park are incredible. They always look out for my mother. They understand her needs and idiosyncrasies. I know they will keep me fully informed and listen to my concerns.
07 August 2024
I have been very impressed with the commitment of all members of staff. They treat people with dignity and greet residents by their names, often showing real interest in them. I have observed, many times, the quiet dedication with which staff go about their duties and their readiness to help is very commendable.
27 February 2024
Barchester Bluebell Park is a beautiful, purpose-built care home. My mum received good care during her six-month stay. All of the carers and nurses work extremely hard and give really good care. They treated my mum with kindness, respect and dignity. They also treated us, her family members, with kindness too. We were able to have Christmas lunch with Mum and all the staff, including the chef, made it really special and went above and beyond to ensure we really enjoyed a family Christmas dinner together and we are extremely grateful for this. When problems arose, it was easy to communicate with the appropriate staff and most issues quickly dealt with.
19 February 2024
Mum has been at Barchester Bluebell Park for eighteen months now and she is very comfortable, relaxed and contented. The staff are genuinely caring and they show kindness and respect towards all residents. Mum is always clean, warm and well-fed and she clearly feels very safe and secure in such a homely environment. We feel truly lucky to have secured a place for Mum in such a professionally run care home.
18 January 2024
Awful. If your loved one has any other condition apart from Alzheimer's do not send them here. The staff are not trained and to call it a specialist care home is a joke. They do not know how to handle patients with more complex needs.
13 April 2023
The care was satisfactory but aunt/uncle was not encouraged to participate in activities so spent a lot of time in their room. More physio would have been good and also encouragement for personal grooming hair/shaving.
05 April 2023
A wonderful care home with excellent facilities, staff and care. I could fault it. My mother enjoyed her time living at Bluebell Park and the end-of-life care that she received was superb.
23 December 2022
Mum has been a resident for almost five years, on Memory Lane. This year the staff helped me organize a garden party for her 100th birthday which was a great success. I live in Canada and visit mum for extended periods twice a year. Mum is always well cared for, treated with respect, affection and consideration for her dignity. The home is always clean, is well run, with beautiful gardens. I feel fortunate to have found such a lovely place for my mum.
02 December 2022
An excellent care home. Always clean and tidy when we visit. My dad is very well looked after and the staff are very friendly. Nothing is too much trouble for any of the staff. Always kept up to date with details.
03 October 2022
Mum has been at Bluebell Park for four years and during that time has received excellent care both physically and emotionally. Mum's specific needs are understood and the compassion and kindness shown by staff is a great comfort to us. We are very grateful to all the staff who care for Mum on our behalf. Thank you.
30 September 2022
When my mother entered Bluebell Park she was anxious, unhappy and in pain. It is a testament to her treatment that she is now happy and is no longer anxious or in pain. I know that she is safe and well cared for. Her room is light and airy and she is very pleased with her own en-suite facilities. The home is clean, fresh, well maintained and comfortable. All the staff are cheerful, kind and attentive Nothing is too much trouble. I would heartily recommend Bluebell Park to anyone looking for care in their declining years.
13 June 2022
Found the staff to be courteous and respectful at all times and particularly friendly with my mum, who has been there for 16-months. The care is excellent and the facilities very good. But it’s the staff that really matter, and I have found them to be wonderful. Would definitely recommend.