Barchester Bluebell Park

We had to move our Dad to Bluebell Park under very difficult circumstances, having just lost our Mum who had been Dad's carer for many years. I cannot praise the staff enough for their care and professionalism, they have all made so much effort to welcome Dad to his new home and it's been such a relief to know how well he is now looked after. He is encouraged to get involved in various activities and is happy every time we visit. We feel so lucky to have found Dad such a fantastic place to call his home. I cannot recommend this place enough.

She is extremely well looked after, and while her dementia has gradually got worse, she remains very cheerful and content, which is clearly in no small way due to the care she receives at the home.

As a family we got amazing support when our father was baptised on the 10th of August 2025. The management & staff assisted with everything we needed & more. My dad is not mobile & logistically it was not easy because he needed & wanted to be immersed. The carers & nurse on duty that day helped us. The management gave their blessing. We were served wonderful refreshments & given the space to fellowship & celebrate the special occassion.

My dad moved into Barchester Park Care Home at then end of March. From the start all the staff have treated him with respect and dignity. They all work with the premise that this is his home and he can make his own decissions about how he lives. He often chooses to be up with the night staff; they help him to bed when he is sleepy. When he asks for more tea it is made for him. This is dad's home in the best sense of the word.

Cannot thank all at Bluebell Park care home enough. My mum moved there at the end of February this year and the care, kindness and respect that was given to her by all was outstanding. Sadly she passed away after six weeks there, the nurses and carers showed such kindness and compassion to mum and us, her family, at a very difficult time.

Just wanted to say a huge thankyou to the staff and carers at BlueBell Park. It was a very difficult and emotional decision to arrange for Dad to have a 3 week stay at the home, but the staff particularly 2 members of staff couldn't have made us feel more relaxed and comfortable knowing that Dad was in safe hands. The home is beautifully furnished and it's obvious that the team go to great lengths to ensure residents feel at home.

The facilities are of an excellent standard, with numerous different areas to pass time from the coffee/meeting area in reception, to the beautifully decorated lounges and smaller, more private breakout spaces. The garden is lovely too. Interesting and pleasant decor makes the whole place very welcoming. Mum was able to bring various items from home including her favorite chair and various pictures, which make her room very much like a home from home.

Barchester Bluebell Park feels very homely. The thing I like best is that there are no visiting hours, so I can nip in any time, as I would if my nan was at home. The carers are very kind and considerate, they go above and beyond to help and to make sure needs are met. They are genuinely kind and fond of the people they look after. We have been on both the dementia and residential floors, and both have been excellent. The garden is absolutely stunning and a lovely experience for us to take Nan into, especially when visiting with children. There is a large variety of activities across the floors too, which gives us another dimension to our visits, which helps. Overall, everyone has just made us feel so welcomed and so well looked after.

Mum has been here now some six weeks. The staff are professional, conscientious and friendly, so much so, the team feel like family to us. Mum is cared for 24 hours and is also socially and mentally stimulated which, for the family, is heartwarming and reassuring - life-enhancing in her latter years - how amazing for Mum and her loved ones. Thank you so much to the whole Barchester Bluebell Park team. I feel that Mum couldn't be in safer hands.

I cannot praise the home enough - the staff are understanding of Mum and her needs, never fails to amaze me. The staff are always happy, always helpful and kind and look after Mum beyond our greatest hopes.

Very happy. All wonderful staff with my mam. As are all that visit her.

Mum is very happy here and that's down to all of the staff.

The staff at Barchester Bluebell Park are incredible. They always look out for my mother. They understand her needs and idiosyncrasies. I know they will keep me fully informed and listen to my concerns.

I have observed, many times, the quiet dedication with which staff go about their duties and their readiness to help is very commendable.

When problems arose, it was easy to communicate with the appropriate staff and most issues quickly dealt with.

We feel truly lucky to have secured a place for Mum in such a professionally run care home.

Awful. If your loved one has any other condition apart from Alzheimer's do not send them here. The staff are not trained and to call it a specialist care home is a joke. They do not know how to handle patients with more complex needs.

The care was satisfactory but aunt/uncle was not encouraged to participate in activities so spent a lot of time in their room. More physio would have been good and also encouragement for personal grooming hair/shaving.

A wonderful care home with excellent facilities, staff and care. I could fault it. My mother enjoyed her time living at Bluebell Park and the end-of-life care that she received was superb.

Mum has been a resident for almost five years, on Memory Lane. This year the staff helped me organize a garden party for her 100th birthday which was a great success. I live in Canada and visit mum for extended periods twice a year. Mum is always well cared for, treated with respect, affection and consideration for her dignity. The home is always clean, is well run, with beautiful gardens. I feel fortunate to have found such a lovely place for my mum.