Barchester Bluebell Park

Royal Glen Park, Rowallan Way, Chellaston, Derby DE73 5XE

Barchester Bluebell Park, Derby, Derbyshire
Barchester Bluebell Park, Derby, Derbyshire
Barchester Bluebell Park, Derby, Derbyshire

Bluebell Park is a recent addition to the Barchester portfolio, specifically designed to suit the needs of people suffering from dementia, for whom there are 64 places available.

The accommodation has its own Memory Lane Community, an award-winning Barcheter innovation that has proven success in improving the mental health of service users with memory loss.

The service is set up to suit the personal choice of residents, while offering many entertainments and activities in a friendly and secure environment.

Group: Barchester Healthcare Ltd

Person in charge: Diane Pryce-Dyer (Manager)

Local Authority / Social Services: Derby City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Bluebell Park: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9 Barchester Bluebell Park has a Review Score of 9 (9.045)

The Review Score of 9 (maximum of 10) for Barchester Bluebell Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Barchester Bluebell Park in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.654 for Barchester Bluebell Park is calculated as follows: ( (108 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 156 Ratings = 4.654

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.391 Points relating to the number of positive Reviews for Barchester Bluebell Park is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 5 Reviews ÷ 12.8 Target = 0.391

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Bluebell Park?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Bluebell Park

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    2
  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

Very good. Excellent, came for a weeks respite.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

After the recent passing of my father, I feel I have to write to thank the team at Bluebell Park for their compassion and kindness shown to my father, me and our family.
Although we are so sad at our loss we shall never forget the care they gave.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The care workers were particularly good and caring.
My only comment about the rooms would be that the bathrooms are small and not usable by wheelchair, although there are good sized common bathrooms available.
The cutlery was not always clean because the dishwashers couldn't cope with the amount.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Staff very welcoming and pleasant helpful and kind with residents. Activities arranged and residents encouraged to take part. Felt dining room could have been cleared after meals of debris. Mum only there 9 weeks so hard to give full review in short visit.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Diane Pryce-Dyer, General Manager at Barchester Bluebell Park responded to this review on 18 May 2017:

Thank you for your comments. I will address the dining room issue with the staff concerned, but I thank you for your overall positive comments.

I came here temporary for one week as a winter bed from the hospital. Bluebell Park was better than most hotels I have stayed at.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Diane Pryce-Dyer, General Manager at Barchester Bluebell Park responded to this review on 18 May 2017:

Thank you for your kinds words. We very much enjoyed having you at Bluebell Park and I am glad you enjoyed your stay.

The welcome given by several members of staff was obvious I would be able to settle, especially the staff who greeted me with beaming smiles.
My two weeks at Bluebell Park for respite care was money well spent and was encouraged to join in with all the activities. The staff were excellent and to be told they would miss me brought tears to my eyes.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Bluebell Park is a modern, clean and welcoming care home. The staff are always helpful and always appear to take great care and attention of all residents needs. Rooms are always clean and tidy. Residents have plenty of activities to keep them busy if required. Visitors are welcome anytime and the staff are always chatty and helpful. Food looks good quality and is plentiful. I would not hesitate in recommending Bluebell Park.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My husband moved in initially for respite care but he is now a permanent resident. From the moment he arrived the following transfer from hospital he has been treated with care and dignity. All the staff know their patients well and are very patient, caring. The ongoing medical and nursing care is being carried out efficiently. What has been a difficult decision to place him in care as I can no longer provide safely at home. I am relieved that he is receiving excellent care in a safe environment.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the Bluebell Park Care Home very warm and caring. The staff are very kind and considerate. I have enjoyed some very good entertainment during my afternoon visits. The valentines day was excellent especially the accordion player also the red rose we all received not to mention the strawberries. Home from home what more can I say.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a friendly and welcoming home. All the staff greet you with a smile, and the care they all give to our mother is first class.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Although my friend was only in the home for two weeks before he died he was looked after very well indeed. The staff are very efficient but also very kind. He was made very comfortable. The staff were upset at his passing.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

During my visit to volunteer at Bluebell I was very impressed by the standard of cleanliness, care and interaction between staff and residents. The atmosphere was bright and relaxed and became a social event with management instigating a sing-a-lone. So many smiling faces of both staff and residents.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We would like to thank the staff for their care and attention in looking after our brother in his final months.

How likely would you be to recommend Barchester Bluebell Park? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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