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- Barchester Bluebell Park care home

All staff are extremely friendly and supply an excellent standard of careHeather M(Resident / Service User)



All staff are extremely friendly and supply an excellent standard of careHeather M(Resident / Service User)



Bluebell Park is a recent addition to the Barchester portfolio, specifically designed to suit the needs of people suffering from dementia, for whom there are 64 places available.
The accommodation has its own Memory Lane Community, an award-winning Barcheter innovation that has proven success in improving the mental health of service users with memory loss.
The service is set up to suit the personal choice of residents, while offering many entertainments and activities in a friendly and secure environment.
Care Provided by Barchester Bluebell Park
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Bluebell Park for full pricing details and T&Cs.
Contact Barchester Bluebell Park to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Rachel Higgott (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
- Couples/Companion Rooms with ensuite Wet Room (67)
Barchester Bluebell Park Reviews (63)
Barchester Bluebell Park has a Review Score of 9.7 (9.690) out of 10, based on 13 reviews in the last 2 years.
Over all time Barchester Bluebell Park has 63 reviews.
Within 3 months she was able to take herself to the bathroom and shower independently, her oxygen had been reduced enough to allow her to visit her family for a couple of hours. She gained 2 stone in 3 months.
The staff here all go above and beyond. From carers, housekeepers, nursing staff kitchen staff. They never walk past my sister's room without popping their head in and having a joke with her.
Deputy manager is absolutely exceptional in his compassion and his determination to do the very best for his residents.
It gives me great comfort and allows me to relax a little knowing my sister is so well looked after.
I would not hesitate to recommend this care home to anyone.
My husband received amazing care and kindness during the 32 months he spent in the care home. All the staff from the cleaners to the qualified nurses were truly amazing. They showed dedication, professionalism and care in their untiring endeavours to keep him supported, comfortable and as happy as possible.
We are so grateful, as a family, to the the stàff of Bluebell Park for the truly exceptional care and kindness shown to my husband during the last months of his life, preserving his dignity throughout and as much independence for him as possible, as well as striving to provide a stimulating and respectful environment befitting a man of his intellectual and professional background.
Management is poor, paperwork is lacking and often mislaid.
Nice bathrooms, seldom used. Nice layout with 'home-sized' social areas.
Laundry service has been excellent in terms of returning the right clothes to my relative's room and property generally is returned, surprisingly given Memory Lane serves people with dementia.
Very happy. All staff are extremely friendly and supply an excellent standard of care. Nothing is too much trouble and them for them. They are very helpful.
After a tough few years, he is now having the five-star life he truly deserves.
Thank you to all staff at Bluebells.
My father and mother-in-law have been staying at the Bluebell Park since February, one on the resident floor and one on Memory Lane. The care they have received is second to none. The staff are friendly, attentive, responsive to requests and very helpful. Nothing we have asked for has been too much trouble. The nurses have identified infections with both parents and taken action to resolve the problems. We have been impressed how all the staff from the manager through to the cleaning staff take the time to visit with my father-in-law who is bedridden. My parents-in-law love Bluebell Park and the staff. We are lucky to have found it.
Although staff are sometimes pushed to their limits, I have found there is a genuine level of care.
I can only speak from what I have experienced and Bluebell Park's facility is excellent.
Mum has been a resident for 6 months, having been admitted on fast track/end of life care. All her needs have been met in an excellent manner, her overall condition has improved due to the high standard of care she has received whilst being here. Staff are all friendly and very helpful and there always seems to be a good level of staff to residents ensuring good care.
The overall level of care and compassion they both received, for very different conditions was wonderful. Additionally, the family were warmly welcomed at all times and advised by the staff of latest updates in condition.
We felt that our Mum and Dad were continually treated as individuals throughout their stay and the care of the staff in their work was always visible to us. They made a difficult situation bearable.
My mother arrived at Bluebell after a fall at home and a spell in hospital. She has dementia and for the past two years has spent her days sitting at home, often sleeping, depression set in. Since arriving here she has taken a new lease of life. She socialises, walks around smiles and laughs again and is generally brighter than she's been for years! All thanks to the wonderful caring staff and a comfortable and bright environment. "I can't fault it" she says!
Very good. Excellent, came for a weeks respite.
Although we are so sad at our loss we shall never forget the care they gave.
My only comment about the rooms would be that the bathrooms are small and not usable by wheelchair, although there are good sized common bathrooms available.
The cutlery was not always clean because the dishwashers couldn't cope with the amount.
Staff very welcoming and pleasant helpful and kind with residents. Activities arranged and residents encouraged to take part. Felt dining room could have been cleared after meals of debris. Mum only there 9 weeks so hard to give full review in short visit.
Thank you for your comments. I will address the dining room issue with the staff concerned, but I thank you for your overall positive comments.
I came here temporary for one week as a winter bed from the hospital. Bluebell Park was better than most hotels I have stayed at.
Thank you for your kinds words. We very much enjoyed having you at Bluebell Park and I am glad you enjoyed your stay.
My two weeks at Bluebell Park for respite care was money well spent and was encouraged to join in with all the activities. The staff were excellent and to be told they would miss me brought tears to my eyes.
Bluebell Park is a modern, clean and welcoming care home. The staff are always helpful and always appear to take great care and attention of all residents needs. Rooms are always clean and tidy. Residents have plenty of activities to keep them busy if required. Visitors are welcome anytime and the staff are always chatty and helpful. Food looks good quality and is plentiful. I would not hesitate in recommending Bluebell Park.
I found the Bluebell Park Care Home very warm and caring. The staff are very kind and considerate. I have enjoyed some very good entertainment during my afternoon visits. The valentines day was excellent especially the accordion player also the red rose we all received not to mention the strawberries. Home from home what more can I say.
This is a friendly and welcoming home. All the staff greet you with a smile, and the care they all give to our mother is first class.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Barchester Bluebell Park.
There are no upcoming events for Barchester Bluebell Park.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Bluebell Park.
Meet the Team (7)

My name is Rachel, and I am the General Manager at Bluebell Park.
I am a qualified nurse with over 25 years of experience in the care sector. I love working at Bluebell Park and really enjoy getting to know the team, residents and loved ones. I am devoted to making a positive difference to people's lives and ensuring that those we support at the home can live as comfortably as possible.

Sindie Khanye – Deputy Manager
My name is Sindie and I am Deputy Manager at Bluebell Park.
I qualified as a Nurse in 2000 and I have had great opportunities working in different healthcare settings, where I have gained clinical and managerial experience.
I joined Barchester Healthcare in 2019 before transferring 2022 to Bluebell Park to join their amazing and competent team. Together with my passionate team, we provide a high standard of residential and nursing care to our residents.
I enjoy making a positive impact on other people’s lives. I love helping people, giving them a smile and a purpose in life.

Sarah has been the administrator at Bluebell since September 2012, and has worked in accounts since leaving school. She really enjoys working at Bluebell and the variety of work that being an Administrator entails.
In her spare time, she enjoys reading, gardening and following Derby County football club.

I have been working here at Bluebell Park since 2014. No two days are the same here and I enjoy the challenge of working with the residents and their families. Here at Bluebell, there is a very homely, friendly atmosphere.

I have worked in the Care Industry for over 20 years and know how important it is to maintain a safe environment for the residents and staff in the Care Home.
Normally you will see me walking round the home so please say “Hello”.

My priority is to make sure that the residents know that their homes are well cared for and kept clean and tidy to the highest of standards. I love my role here at Bluebell Park and being part of a team that puts residents first.

I graduated with my Master's degree in 2013 and have been working at Bluebell Park ever since. It wasn’t my first time at the home though, as I spent my placement year working here!
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