Barchester Bluebell Park

Always kept up to date with details.

Mum has been at Bluebell Park for four years and during that time has received excellent care both physically and emotionally. Mum's specific needs are understood and the compassion and kindness shown by staff is a great comfort to us. We are very grateful to all the staff who care for Mum on our behalf. Thank you.

When my mother entered Bluebell Park she was anxious, unhappy and in pain. It is a testament to her treatment that she is now happy and is no longer anxious or in pain. I know that she is safe and well cared for. Her room is light and airy and she is very pleased with her own en-suite facilities. The home is clean, fresh, well maintained and comfortable. All the staff are cheerful, kind and attentive Nothing is too much trouble. I would heartily recommend Bluebell Park to anyone looking for care in their declining years.

Found the staff to be courteous and respectful at all times and particularly friendly with my mum, who has been there for 16-months. The care is excellent and the facilities very good. But it’s the staff that really matter, and I have found them to be wonderful. Would definitely recommend.

Our family cannot thank Bluebell Park especially the staff on Memory Lane for their care and attention to Mum during her 15 months with them. The manager and admin staff are just as caring and supportive. It was a really hard decision to put Mum into care but her dementia and terminal cancer diagnosis made it impossible for her to remain at home independently. On Memory Lane she was able to walk around safely and freely at any hour of the day!! When we took her out at any time she couldn't get back in fast enough and with barely a wave! Whenever I rang to see how she was the staff were always so pleasant and told me exactly how she was, I was never made to feel a nuisance. Similarly they rang me if ever they felt I needed to be aware of a change in her. Fortunately Mum was not properly ill for long before she passed but the staff were lovely with her especially at the end. They were so caring throughout her stay and Mum beamed whenever they came in the room which was lovely to see.

My mum is on Memory Lane; she’s been in Bluebell Park for over 4 years. The care and respect shown to her by the staff has been exceptional I wouldn’t want her to be anywhere else! It’s so easy to dwell on negatives but in my opinion, this care home is very good. I know I couldn’t offer my Mum anywhere near the level of care she currently receives and I’ll be forever grateful to the staff for that. Thank you so much.

The family were very happy and relieved at the care and attention that my mother received whilst residing at the home. The staff go out of their way to help not only my mum but all the residents living at the home, this made the decision about mum having to go into care so much easier and I could rest knowing she had full support and lots of friends in the last couple of years of her life. The family knew mum was very happy whilst with you.

I cannot praise Bluebell Park highly enough. The care my father received has been excellent. Al the staff work incredibly hard. I feel I couldn't have put my father in a better care home.

I feel so lucky to have found Bluebell Park - not only is it a beautiful home, it is full to the brim with kind, cheerful and approachable staff. I have 'phoned every day during the pandemic and not once have I been made to feel that I am being a nuisance. My husband suffers from complex mental and physical health issues and his wellbeing and best interests are monitored constantly. At the first sign of any problems, GP visits are arranged without hesitation - 4 times in a single week on one occasion. Initially, my husband appeared to be having repeated UTIs but the senior carer was not convinced that this was the case as the symptoms were fluctuating rather than constant. Daily, close observations revealed that the problem was actually medication-driven and, when the offending drug was withdrawn, my husband's peace of mind returned. I cannot thank the staff enough for their dogged determination to help him. Please don't hesitate to give Bluebell Park a try - you certainly won't regret it!

The home always treated my dad with respect even through difficult times. I was always contacted via telephone to let me know how he was doing and also allowed to sit by his bedside when his life was coming to an end. On visits we were able to sit in the garden area or, eventually, use the pod. He always seemed happy and enjoyed signing and dancing with the care staff.

I cannot thank the staff at Bluebell enough for their care and support. Having to place a loved one in a nursing home is a difficult decision but with their knowledge care and support the whole process was made much easier. Mum was there for almost 2 years and I don't know what we would have done without them. All of the staff are fantastic and do an amazing job.

My father had dementia and was a resident at Bluebell Park for 5 years before he passed. Even when he became bedridden he had no bed sores. I was very touched when he came back from the hospital for end of life care and the staff decided to return him to his old room instead of moving him upstairs. They wanted him to be in familiar surroundings. All the staff were friendly and helpful. I was kept up to date with changes.

Thank you.

Expensive so cannot give more than satisfactory for value for money. Care of Mum excellent and a special mention for the nurses that care for her.

At the outset of CV19 my mother was transferred to Bluebell Park from hospital, we didn’t choose you but we really landed lucky. In a very difficult time, you made everything as good as we could ever have hoped for. Mum developed severe anxiety, which coupled with her Dementia must have made it hard for all of you, but we never had a moan from anyone, only positive updates right to the end, which thankfully came quickly for Mum. We were not allowed to visit but couldn’t have felt more involved and are so grateful for the love and support given to mum and us from everyone we had contact with. You are all amazing.

We would like to thank everyone for their excellent ongoing care.

My husband was a resident in Bluebell Park for the final 15 months of his life. The care, love and support he received from all the staff was superb. He and us, as a family, were treated with great respect and the nursing staff and carers went the extra mile to give comfort and dignity. The overall standard of the food and presentation was excellent.

Brilliant, caring and thoughtful. The staff handled mum superbly and made her last 19 months as good as it possibly could be - Thank you.

We moved my mum who was bed bound and couldn’t breathe on her own from another care home as she was not getting the care she needed there. Within a few months of being at Barchester Bluebell Park, her health has come on so much. The place is always spotless and I’m always greeted by very kind helpful staff. The care and kindness my mum receives from all the staff is amazing and mum is able to go out now due to the care and determination of the nurses. Within a few months, the nurses had my mum out of bed, in a wheelchair and was able to travel places. She is so much happier since she been at Barchester Bluebell Park. I’m so grateful to all the staff for the care and kindness you give my mum. I would definitely recommend Barchester Bluebell Park as the best care home. All the staff should be really proud of themselves as they are all real heroes to me.

I can't say enough about Barchester Bluebell Park, my partner has been taken care of by kind and very very caring helpful staff. I would like to thank all them all for being so wonderful in helping my partner.