Submit a Review for Buckingham Lodge Nursing Home
Buckingham Close, Norwich Road, Thetford, IP25 6WL
View full details of Buckingham Lodge Nursing HomeLatest Reviews for Buckingham Lodge Nursing Home
27 January 2026
Everyone is welcoming & has a smile on their face. From my couple of visits I can see that all the staff care about the residents.
Not easy to get in & out of the building but the positive of that is that the staff are working hard with the residents
27 January 2026
My mother has been at Buckingham Lodge since October and since being there her quality of life has already improved. The home is very friendly and welcoming. I cannot fault the staff, they are all wonderful and nothing is too much trouble for them. The home always clean and other residents seem
very relaxed and happy. Everyone is treated with respect and dignity. My mother recently celebrated her 90th birthday and they organised a tea party for her and a beautiful cake. I am so happy and grateful to know that she is in a place where I know she is safe and really well looked after. Thank you all so much!
27 January 2026
My wife Kay arived on the 26/12/25. She has been looked after very well by all the staff, I am very impressed by the care and attention of everone, and you have my gratitude
15 December 2025
Excellent atmosphere, friendly and hospitable, greets you when you enter the building. Every member of staf and many residents greet you with a smile and a word of welcome. he biulding is kept immaculately clean - from he welcoming attractive entrance to the toilet facilities.
Nothing is too much
trouble for any staff member. The rooms are kept clean & tidy and it is a pleasure to visit.
08 December 2025
I visit a friend every two weeks and find all the staff to be most helpful and friendly and the home is very clean with a lovely atmosphere.
02 December 2025
I was just visiting a very old friend on probably my last contact. My experience was as follows -
Reception helpful, friendly all questions answered.
At the top of the lift a lady guided me to the room with brief explanation of what I would find.
Room clean tidy.
My friend comfortable and at
rest.
I was offered a cup of coffee I felt at home here myself and not even a resident.
Well done.
17 November 2025
My mum was only in for a short while for pallative care, but in that short time her, myself and my family had a great relationship with all the staff. They were all super friendly, caring, professional and knowledgeable. Treated my mum with great care, dignity and empathy. I was worried at first
about putting my dear mum into a nursing home, but from the minute we walked in with her all my fears and worries went away. I would highly recommend Buckingham Lodge, Watton to anyone in the same difficult situation
14 October 2025
All of your staff were wonderful and caring with our mother
19 September 2025
Warm welcome from the staff. John made to feel part of the community and has adapted well. The fact I can join him for Sunday lunch is a real bonus.
17 July 2025
Lovely kind, caring, knowledgable staff mum settling in well and happier than I've seen her for a long time. grateful thanks
27 June 2025
I cannot thank Buckingham Lodge enough for the care and support they have given my Mum during her stay with them. The staff are friendly, helpful and approachable and have built up a strong rapport not only with Mum, but with the whole family. It's a beautiful home with fabulous gardens and a
relaxed atmosphere, just what was needed to help Mum cope with a range of health problems. Highly recommended!
03 June 2025
Amazing home!!
I am am amazed at the level of kindness the staff give and the welcomeness the home feels
Every single day there is a different activity which leads to smiles all around
I can say this home feels more like a family
I came to visit a friend who was in Buckingham lodge and
while he was poorly but each and every staff member I saw there at the time on showed nothing but care and comparison
26 May 2025
After a stressful and heartbreaking four months for the family, watching my father deteriorate in hospital, we were all relieved when B.L took him in; knowing he was surrounded by kindness and respect brought us some comfort at a difficult time. We would like to extend out thanks and appreciation to
everyone who looked after him in any capacity (carers, nurses, catering, laundry etc) and especially one staff member in particular who we think prepared his body for us to say goodbye on day of his death - means a lot to us to know she was with him, as we weren't.
23 May 2025
My mother was a resident of Buckinham Lodge for a few months until her passing in late April '25. During my frequent visits I was always impressed by the professionalism and attentiveness of each member of staff I met and who looked after my mother. Many would go the extra mile to make sure she has
what she needed. During her last days the staff were excellent - attentive, responsive, caring, and compassionate. I cannot thank them enough for making her last moments peaceful. Thank you everyone! x
13 May 2025
An excellent care home. My Mum was very well cared for. The staff went above and beyond to make her stay comfortable. The home has beautiful rooms, light and spacious. The Restaurant and cafe area are very comfortable and everything tastefully decorated and clean. Just before her passing, the staff
were amazing. Their kindness was greatly appreciated.
13 May 2025
Mum was resident at Buckingham Lodge for about three months this year. She received excellent care, kindness and consideration from the wonderful Ground Floor team.
In addition, she was embraced for who she was (quirks and all!) and encouraged to be herself.
The team were enthusiastic, good
humoured, sometimes a bit silly (which she appreciated) and always tried to get the best out of mum.
In her final few weeks the team went into overdrive to give mum, and us, the care we all very much needed. It was a blessing to spend mum's final days in such a loving and caring environment.
Of course we miss mum greatly, but we also miss being part of the amazing Buckingham Lodge family.
Highly recommended.
14 March 2025
I find the staff really helpful and friendly they welcome my husband and shake his hand . My husband suffers from dementia and laughs and the staff always remember him and give him a wave .the rooms are very clean and comfortable, the nurse always make sure on medication before I leave, my husband
has been going 4 weeks a year for the last 3 years and I have not had any issues very nice place would recommend it
10 March 2025
An excellent care home. My Mum and step dad were both resident at Buckingham Lodge. Following my stepdad's passing in November, I asked if we could hold a gathering at the home for friends and family after his cremation. I was very thankful and impressed with how well looked after we all were. We
were given a private room, afternoon tea was laid on and we were personally looked after by a member of staff.
Since this sad event, the staff have looked after Mum very well, encouraging her to join activities, offering time, and support. She was moved to a new room and maintenance staff helped make this as homely as possible. Buckingham Lodge is a very caring place, staff show exceptional kindness to Mum and I am always made to feel very welcome when I visit.
13 February 2025
Excellent care home from the place itself down to the staff. Wonderful atmosphere as soon as you enter, the workers there are so sincere and it shows they love what they do, and truly care about the residents. The food and the decor of the place is exceptional.
31 January 2025
My mother has been in Buckingham Lodge since July 2024 after 2 short periods of respite there. The building in very well maintained with nice modern decor.
The staff are very friendly, understanding and caring to both the residents as well as the residents families and everyone is treated with
dignity. The staff work hard to keep the residents safe and occupied, encouraging them to take part in many activities for body as well as mind. The food is prepared, cooked and served on the premises by in house chef and staff. My mother loves all the food!
Overall Buckingham Lodge in my view is both very well managed and run by all the staff and gives all my family peace of mind that my mum is safe, supervised and well cared for socially and medically.
Latest Reviews for Buckingham Lodge Nursing Home
27 January 2026
Everyone is welcoming & has a smile on their face. From my couple of visits I can see that all the staff care about the residents.
Not easy to get in & out of the building but the positive of that is that the staff are working hard with the residents
27 January 2026
My mother has been at Buckingham Lodge since October and since being there her quality of life has already improved. The home is very friendly and welcoming. I cannot fault the staff, they are all wonderful and nothing is too much trouble for them. The home always clean and other residents seem
very relaxed and happy. Everyone is treated with respect and dignity. My mother recently celebrated her 90th birthday and they organised a tea party for her and a beautiful cake. I am so happy and grateful to know that she is in a place where I know she is safe and really well looked after. Thank you all so much!
27 January 2026
My wife Kay arived on the 26/12/25. She has been looked after very well by all the staff, I am very impressed by the care and attention of everone, and you have my gratitude
15 December 2025
Excellent atmosphere, friendly and hospitable, greets you when you enter the building. Every member of staf and many residents greet you with a smile and a word of welcome. he biulding is kept immaculately clean - from he welcoming attractive entrance to the toilet facilities.
Nothing is too much
trouble for any staff member. The rooms are kept clean & tidy and it is a pleasure to visit.
08 December 2025
I visit a friend every two weeks and find all the staff to be most helpful and friendly and the home is very clean with a lovely atmosphere.
02 December 2025
I was just visiting a very old friend on probably my last contact. My experience was as follows -
Reception helpful, friendly all questions answered.
At the top of the lift a lady guided me to the room with brief explanation of what I would find.
Room clean tidy.
My friend comfortable and at
rest.
I was offered a cup of coffee I felt at home here myself and not even a resident.
Well done.
17 November 2025
My mum was only in for a short while for pallative care, but in that short time her, myself and my family had a great relationship with all the staff. They were all super friendly, caring, professional and knowledgeable. Treated my mum with great care, dignity and empathy. I was worried at first
about putting my dear mum into a nursing home, but from the minute we walked in with her all my fears and worries went away. I would highly recommend Buckingham Lodge, Watton to anyone in the same difficult situation
14 October 2025
All of your staff were wonderful and caring with our mother
19 September 2025
Warm welcome from the staff. John made to feel part of the community and has adapted well. The fact I can join him for Sunday lunch is a real bonus.
17 July 2025
Lovely kind, caring, knowledgable staff mum settling in well and happier than I've seen her for a long time. grateful thanks
27 June 2025
I cannot thank Buckingham Lodge enough for the care and support they have given my Mum during her stay with them. The staff are friendly, helpful and approachable and have built up a strong rapport not only with Mum, but with the whole family. It's a beautiful home with fabulous gardens and a
relaxed atmosphere, just what was needed to help Mum cope with a range of health problems. Highly recommended!
03 June 2025
Amazing home!!
I am am amazed at the level of kindness the staff give and the welcomeness the home feels
Every single day there is a different activity which leads to smiles all around
I can say this home feels more like a family
I came to visit a friend who was in Buckingham lodge and
while he was poorly but each and every staff member I saw there at the time on showed nothing but care and comparison
26 May 2025
After a stressful and heartbreaking four months for the family, watching my father deteriorate in hospital, we were all relieved when B.L took him in; knowing he was surrounded by kindness and respect brought us some comfort at a difficult time. We would like to extend out thanks and appreciation to
everyone who looked after him in any capacity (carers, nurses, catering, laundry etc) and especially one staff member in particular who we think prepared his body for us to say goodbye on day of his death - means a lot to us to know she was with him, as we weren't.
23 May 2025
My mother was a resident of Buckinham Lodge for a few months until her passing in late April '25. During my frequent visits I was always impressed by the professionalism and attentiveness of each member of staff I met and who looked after my mother. Many would go the extra mile to make sure she has
what she needed. During her last days the staff were excellent - attentive, responsive, caring, and compassionate. I cannot thank them enough for making her last moments peaceful. Thank you everyone! x
13 May 2025
An excellent care home. My Mum was very well cared for. The staff went above and beyond to make her stay comfortable. The home has beautiful rooms, light and spacious. The Restaurant and cafe area are very comfortable and everything tastefully decorated and clean. Just before her passing, the staff
were amazing. Their kindness was greatly appreciated.
13 May 2025
Mum was resident at Buckingham Lodge for about three months this year. She received excellent care, kindness and consideration from the wonderful Ground Floor team.
In addition, she was embraced for who she was (quirks and all!) and encouraged to be herself.
The team were enthusiastic, good
humoured, sometimes a bit silly (which she appreciated) and always tried to get the best out of mum.
In her final few weeks the team went into overdrive to give mum, and us, the care we all very much needed. It was a blessing to spend mum's final days in such a loving and caring environment.
Of course we miss mum greatly, but we also miss being part of the amazing Buckingham Lodge family.
Highly recommended.
14 March 2025
I find the staff really helpful and friendly they welcome my husband and shake his hand . My husband suffers from dementia and laughs and the staff always remember him and give him a wave .the rooms are very clean and comfortable, the nurse always make sure on medication before I leave, my husband
has been going 4 weeks a year for the last 3 years and I have not had any issues very nice place would recommend it
10 March 2025
An excellent care home. My Mum and step dad were both resident at Buckingham Lodge. Following my stepdad's passing in November, I asked if we could hold a gathering at the home for friends and family after his cremation. I was very thankful and impressed with how well looked after we all were. We
were given a private room, afternoon tea was laid on and we were personally looked after by a member of staff.
Since this sad event, the staff have looked after Mum very well, encouraging her to join activities, offering time, and support. She was moved to a new room and maintenance staff helped make this as homely as possible. Buckingham Lodge is a very caring place, staff show exceptional kindness to Mum and I am always made to feel very welcome when I visit.
13 February 2025
Excellent care home from the place itself down to the staff. Wonderful atmosphere as soon as you enter, the workers there are so sincere and it shows they love what they do, and truly care about the residents. The food and the decor of the place is exceptional.
31 January 2025
My mother has been in Buckingham Lodge since July 2024 after 2 short periods of respite there. The building in very well maintained with nice modern decor.
The staff are very friendly, understanding and caring to both the residents as well as the residents families and everyone is treated with
dignity. The staff work hard to keep the residents safe and occupied, encouraging them to take part in many activities for body as well as mind. The food is prepared, cooked and served on the premises by in house chef and staff. My mother loves all the food!
Overall Buckingham Lodge in my view is both very well managed and run by all the staff and gives all my family peace of mind that my mum is safe, supervised and well cared for socially and medically.