
An excellent outcome thanks to the hard work from everyone involvedM D(Son-in-law of Resident/Service User)

Caring is relaxed and adaptable to the needs of the momentJ S(Husband of Resident/Service User)

staff were welcoming and friendlyChristine H(Niece of Resident/Service User)

An excellent outcome thanks to the hard work from everyone involvedM D(Son-in-law of Resident/Service User)

Caring is relaxed and adaptable to the needs of the momentJ S(Husband of Resident/Service User)

staff were welcoming and friendlyChristine H(Niece of Resident/Service User)

Buckingham Lodge Nursing Home is a purpose built care home providing a friendly and supportive environment for older people requiring general or dementia nursing care. The home is situated in the bustling market town of Watton, a few miles south of Norwich and is easily accessible from the A11, A47 and is on the main bus route from Norwich.
Designed specifically to meet the needs of older people requiring general...
Care Provided by Buckingham Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 73 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to successful assessment
The price(s) shown are provided by the care home. Contact Buckingham Lodge Nursing Home for full pricing details and T&Cs.
Contact Buckingham Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Bethany Dawson (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (71)
Buckingham Lodge Nursing Home Reviews (89)
Buckingham Lodge Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 30 reviews in the last 2 years.
Over all time Buckingham Lodge Nursing Home has 89 reviews.
I have been Volunteering here for 9 months and love it. The staff welcomed me into the home and made me feel very comfortable. The residents are all wonderful and extremely cared for, the home is more like a hotel , with cinema room, library, hairdresses room, sensory room ect. I love getting involved with anything they need help with, activities, one to ones ect. Please check out Buckingham Lodge Care Home, as its not your average Care home!!!
Thank you so much for your lovely review and kind words. We truly appreciate the time, dedication and compassion you give to our residents. Your support makes a real difference to their lives, and we are very grateful to have you as part of our care home community. Thank you for everything you do.
Simply the best . My 94 year old father was able to be admitted at short notice for a weeks respite . ( he has been in earlier in the year for a week ). The building is immaculate , being purpose built its light and airy , all rooms and lounges ( which there are 5 ) are very tastefully decorated and extremely comfortable. All meals are prepared on site to a very high standard . But most importantly ALL the staff are amazing , very professional, yet so friendly , it's like a home from home , with the added benefits of daily activities. Even tho my father is no longer with us , I still call in from time to time , to say hi and thank them again for everything they did for him (and me ). Highly recommend
Your father was a truly special gentleman whose positive attitude and wonderful sense of humour brought smiles to all. He will be remembered...
Buckingham Lodge has had its own problems in the passed but as a family, relatives couldn't fault it at all. It was nothing for the staff to fulfil our needs with questions and answers. Well done to you all, manager, nurses and carers. Keep up the good work.
A massive thank you!
Please accept our heartfelt condolences for your loss. It was a privilege to care for her, and she will be fondly remembered by our team.
I often witness staff going above and beyond to ensure all residents are both safe and happy. If I had to choose a home for my own family member BL would be it.
A BIG shout out to Marcia, Terri and all the activities ladies who do an exceptional job delivering such fun and engaging activities each and every day making sure nobody is left out.
We are so glad that you have such a positive experience when visiting.
Your kind words will be shared with the team who will be so pleased to know that their efforts are appreciated. Thank you
Not easy to get in & out of the building but the positive of that is that the staff are working hard with the residents
My mother has been at Buckingham Lodge since October and since being there her quality of life has already improved. The home is very friendly and welcoming. I cannot fault the staff, they are all wonderful and nothing is too much trouble for them. The home always clean and other residents seem very relaxed and happy. Everyone is treated with respect and dignity. My mother recently celebrated her 90th birthday and they organised a tea party for her and a beautiful cake. I am so happy and grateful to know that she is in a place where I know she is safe and really well looked after. Thank you all so much!
My wife Kay arived on the 26/12/25. She has been looked after very well by all the staff, I am very impressed by the care and attention of everone, and you have my gratitude
Nothing is too much trouble for any staff member. The rooms are kept clean & tidy and it is a pleasure to visit.
I visit a friend every two weeks and find all the staff to be most helpful and friendly and the home is very clean with a lovely atmosphere.
Reception helpful, friendly all questions answered.
At the top of the lift a lady guided me to the room with brief explanation of what I would find.
Room clean tidy.
My friend comfortable and at rest.
I was offered a cup of coffee I felt at home here myself and not even a resident.
Well done.
My mum was only in for a short while for pallative care, but in that short time her, myself and my family had a great relationship with all the staff. They were all super friendly, caring, professional and knowledgeable. Treated my mum with great care, dignity and empathy. I was worried at first about putting my dear mum into a nursing home, but from the minute we walked in with her all my fears and worries went away. I would highly recommend Buckingham Lodge, Watton to anyone in the same difficult situation
All of your staff were wonderful and caring with our mother
Thank you for your kind words, I will ensure that the team are made aware
Warm welcome from the staff. John made to feel part of the community and has adapted well. The fact I can join him for Sunday lunch is a real bonus.
Dear Lynette,Thank you for your kind words. We are very pleased that you both feel part of our home.Warmest regardsClaire
Lovely kind, caring, knowledgable staff mum settling in well and happier than I've seen her for a long time. grateful thanks
I cannot thank Buckingham Lodge enough for the care and support they have given my Mum during her stay with them. The staff are friendly, helpful and approachable and have built up a strong rapport not only with Mum, but with the whole family. It's a beautiful home with fabulous gardens and a relaxed atmosphere, just what was needed to help Mum cope with a range of health problems. Highly recommended!
I am am amazed at the level of kindness the staff give and the welcomeness the home feels
Every single day there is a different activity which leads to smiles all around
I can say this home feels more like a family
I came to visit a friend who was in Buckingham lodge and while he was poorly but each and every staff member I saw there at the time on showed nothing but care and comparison
Thank you for the review. I will let my colleagues know of this. The team is brilliant and all credits goes to them.
After a stressful and heartbreaking four months for the family, watching my father deteriorate in hospital, we were all relieved when B.L took him in; knowing he was surrounded by kindness and respect brought us some comfort at a difficult time. We would like to extend out thanks and appreciation to everyone who looked after him in any capacity (carers, nurses, catering, laundry etc) and especially one staff member in particular who we think prepared his body for us to say goodbye on day of his death - means a lot to us to know she was with him, as we weren't.
My mother was a resident of Buckinham Lodge for a few months until her passing in late April '25. During my frequent visits I was always impressed by the professionalism and attentiveness of each member of staff I met and who looked after my mother. Many would go the extra mile to make sure she has what she needed. During her last days the staff were excellent - attentive, responsive, caring, and compassionate. I cannot thank them enough for making her last moments peaceful. Thank you everyone! x
An excellent care home. My Mum was very well cared for. The staff went above and beyond to make her stay comfortable. The home has beautiful rooms, light and spacious. The Restaurant and cafe area are very comfortable and everything tastefully decorated and clean. Just before her passing, the staff were amazing. Their kindness was greatly appreciated.
Thank you for your kind words, I will pass this on to my colleagues. It was a pleasure looking after your Mum. We will continue to look after our residents to the highest standard.
In addition, she was embraced for who she was (quirks and all!) and encouraged to be herself.
The team were enthusiastic, good humoured, sometimes a bit silly (which she appreciated) and always tried to get the best out of mum.
In her final few weeks the team went into overdrive to give mum, and us, the care we all very much needed. It was a blessing to spend mum's final days in such a loving and caring environment.
Of course we miss mum greatly, but we also miss being part of the amazing Buckingham Lodge family.
Highly recommended.
Thank you for your kind words. I will pass this to the ground floor team. Your Mum will be missed. It was our pleasure looking after her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (5)
There are no news items for Buckingham Lodge Nursing Home.
- 27 Jul 2026Organiser: Buckingham Lodge Nursing Home
- 14 Aug 2026Organiser: Buckingham Lodge Nursing Home
- 14 Aug 2026Organiser: Buckingham Lodge Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Buckingham Lodge Nursing Home.
Meet the Team (4)

I joined Kingsley in October 2025. I have worked in healthcare for 14 years, starting as a healthcare assistant. I have a passion for high-quality care and a positive culture, making the care home the best home for our residents. I have had the benefit of working in a wide range of environments, including care homes, learning disabilities, live-in care and most recently mental health. I completed my MSc in Mental Health Nursing with my aspirations to become a care home manager. I have horses and dogs that fill all my spare time. I enjoy going on a ski holiday each year.

I’m Akhona, the Deputy Clinical Manager at Kingsley since February 2026. My nursing journey has been fulfilling, and I’m excited to be part of this dynamic team. I qualified as an overseas nurse in Zimbabwe in 2015 and have been in England for six years, gaining intensive experience in the care sector. This includes six years in various roles, with four years as a Clinical Lead in North Yorkshire. I hold a postgraduate qualification in Mental Health Nursing Sciences and am nearing the completion of my Master’s in Mental Health at Southbank University, London, while pursuing a CMI Diploma in Strategic Management and Leadership Practice Level 7 (RQF) with Learn Direct. My clinical skills include tracheostomy, catheterisation, RIG placements, and both surgical and non-surgical wound management. Outside of nursing, I have a passion for writing books, reading, and part-time farming, with a love for horticulture. I’m dedicated to providing comprehensive care and excited to collaborate with my colleagues to make a positive impact on our patients’ lives at Kingsley.

Hello! I’ve worked at Buckingham Lodge since 2018, I started on a bank contract as a Housekeeper whilst I was in high school as I moved into college I started to learn more within the home such as Kitchen Assistant, Laundry, Support Worker and Senior Support Worker. I am now enjoying my role as Home Administrator.
Everybody is so supportive and I know who to turn to if I need some help. There are also lots of training opportunities that I utilise to expand my knowledge in various areas.
In my spare time, I enjoy attending various car shows and spending time with my family. I also like to organise Car Shows that we hold here at Buckingham Lodge.

I've been with the company for five years and it has been a great experience. I enjoy dealing with family members and making the admission of their loved ones an easy transition for them.
In my spare time, I enjoy reading science fiction and fantasy novels and spending time with my grandson.
Frequently Asked Questions about Buckingham Lodge Nursing Home
What types of Care is Buckingham Lodge Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Buckingham Lodge Nursing Home have?
There are 73 Single Rooms.
What are the Facilities & Services at Buckingham Lodge Nursing Home?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Buckingham Lodge Nursing Home to the centre of Thetford?
11.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buckingham Lodge Nursing Home to verify any information. View our terms and conditions. Buckingham Lodge Nursing Home has an Enhanced Service -more info.