Buckingham Lodge

Buckingham Close, Carbrooke, Thetford IP25 6WL

Buckingham Lodge, Thetford, Norfolk
Buckingham Lodge, Thetford, Norfolk
Buckingham Lodge, Thetford, Norfolk

Buckingham Lodge is a purpose built care home providing a friendly and supportive environment for older people requiring general or dementia nursing care. The home is situated in the bustling market town of Watton, a few miles south of Norwich and is easily accessible from the A11, A47 and is on the main bus route from Norwich.

Designed specifically to meet the needs of older people requiring general and dementia nursing care, Buckingham Lodge provides a modern and supportive environment with 70 single en-suite bedrooms with shower facilities arranged over two floors.

Group: Amore Care

Person in charge: Ashia Akhtar (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 73 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Single Rooms: 73

Rooms with ensuite WC: 73

Latest Care Quality Commission* Report on Buckingham Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Buckingham Lodge has a Review Score of 8.5 (8.492)

The Review Score of 8.5 (maximum of 10) for Buckingham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Buckingham Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.15 for Buckingham Lodge is calculated as follows: ( (19 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 60 Ratings = 4.15

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.342 Points relating to the number of positive Reviews for Buckingham Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.6 positive Reviews (73 registered maximum number of service users ÷ 5). 5 Reviews ÷ 14.6 Target = 0.342

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Buckingham Lodge?

  • Extremely LIKELY
    3
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Buckingham Lodge

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1

Buckingham Lodge is a very caring home. Lovely girls who look after Dad as he is nice and settled. We couldn't have found a better place for him. Thank you to everyone.

How likely would you be to recommend Buckingham Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Excellent care from staff.

How likely would you be to recommend Buckingham Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Carers and nurses are attentive and responsive. Quite a high staff turnaround over 10 months Mum has been here. She is profoundly deaf and they treat her kindly and sympathetically.

How likely would you be to recommend Buckingham Lodge? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I am generally satisfied with the level of care provided for my father. Now that he is settled within the care home environment, many of my previous worries and concerns have been removed from daily life.

How likely would you be to recommend Buckingham Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My father has been in Buckingham Lodge for over one year and has been very well cared for in all the time he has been there. The staff are always polite and cheerful no matter what the problem is. My father has been in hospital and has gone back to the home and unfortunately has not been too well, but the staff have been attentive at all times to both myself, my family and of course my father. I cannot praise the staff enough.

How likely would you be to recommend Buckingham Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2014

March 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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