
An excellent outcome thanks to the hard work from everyone involvedM D(Son-in-law of Resident/Service User)

Caring is relaxed and adaptable to the needs of the momentJ S(Husband of Resident/Service User)

staff were welcoming and friendlyChristine H(Niece of Resident/Service User)

An excellent outcome thanks to the hard work from everyone involvedM D(Son-in-law of Resident/Service User)

Caring is relaxed and adaptable to the needs of the momentJ S(Husband of Resident/Service User)

staff were welcoming and friendlyChristine H(Niece of Resident/Service User)

Buckingham Lodge Nursing Home is a purpose built care home providing a friendly and supportive environment for older people requiring general or dementia nursing care. The home is situated in the bustling market town of Watton, a few miles south of Norwich and is easily accessible from the A11, A47 and is on the main bus route from Norwich.
Designed specifically to meet the needs of older people requiring general...
Care Provided by Buckingham Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 73 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
* Subject to successful assessment
The price(s) shown are provided by the care home. Contact Buckingham Lodge Nursing Home for full pricing details and T&Cs.
Contact Buckingham Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Bethany Dawson (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (73)
- Single Rooms with ensuite Wet Room (71)
Buckingham Lodge Nursing Home Reviews (89)
Buckingham Lodge Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 30 reviews in the last 2 years.
Over all time Buckingham Lodge Nursing Home has 89 reviews.
Absolutely beautiful place, the staff are so caring and attentive. Our nan could not be in better hands. We visit at least twice a week and the rate of service never changes. We would 100% recommend Buckingham Lodge.
Lovely relaxed visit. Able to bring our dog in which my mother-in-law and other residents enjoyed. We sat in the coffee bar and tea and coffee was made. Very helpful and polite staff.
My parents were anxious and received kindness as well as care. The Buckingham Lodge team have been kind, cheerful, professional and create a really good atmosphere. The food is excellent and it does not feel institutional. The residents are treated like guests.
My dad has been here since Sept 2020, despite the Covid lockdown he seems very happy and settled now we can visit regularly. Staff are all amazing and since the takeover the building and gardens are amazing.
The staff are friendly and patient and provide a good service. The Lodge is well presented and clean. While our relative doesn't make use of the activities available (his own choice), there appears to be plenty to get involved with, should you wish to. The residents would benefit from a lower turnover in staff, but I believe this is an industry-wide issue with care services.
The negatives are half the time nobody answers the phone, especially at weekends. The positives are when we do get through we can talk to mother for a bit. Overall they have a high turnover of staff and I find it badly managed. The staff do the very best they can under the rate of pay they get and under poor management.
My father-in-law came to Buckingham Lodge in January 2020. Suffering from Parkinson's and Vascular dementia. This was a difficult time for the family, but the staff were very helpful, and over the last difficult year, did everything they could under the circumstances. We did get to see him during the summer, and they even organised a little afternoon tea with his wife in early November 20. Sadly my father-in-law passed away in January 21, but we would like to pass on our appreciation to everyone at the home.
It was such a pleasure to visit my mum in the beautiful garden. She kept mentioning the wonderful flowers. The care and support from the staff have been absolutely fantastic not only for my mum but also for us as a family. The surroundings are always clean and my mum looks well cared for. Thank you to all the staff.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
The staff treat my wife as a friend and looks after her really well and sees to her every need. My wife is 86 and I am 87 with limited sight when I visit they look after me just as well. When my sight goes completely I hope to go into the Lodge as well.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
All the staff are so kind and caring, nothing is too much trouble. Really pleased my mum is in such a good home.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
My mother gets the best possible treatment by all staff members at Buckingham Lodge. She is treated with extreme kindness and respect. Her room is kept beautifully clean and so is she. She receives lovely meals of her choice. Although she has Alzhiemers she is usually very happy. I cannot ask for more!
Thank you again for taking the time to provide us with valuable feedback.
My uncle was always very reluctant to consider entering a care home. From day 1 in Buckingham Lodge, he considered himself very lucky to have a guest room in 'this wonderful hotel'. The foregoing expression says it all. Thank you, everyone, at Buckingham Lodge for making his last 12 months so enjoyable.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Very nice staff. Clean. Friendly.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Excellent home! My nan is very happy. Staff are friendly and so helpful. They have made my nan feel welcome and I couldn't be more pleased with her care.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Buckingham Lodge has a somewhat corporate feel about it. This may be due to its architecture and liberal use of magnolia paint inside and out. There have been lengthy periods of having no management. Our first invitation to a formal care review meeting has just taken place, five years after our relative became resident. Staff are friendly and some clearly committed to their role.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
My wife and I turned up at Buckingham Lodge at breakfast time - unannounced - to find my mother smiling at a young male care worker who was singing a song to all at the table. I was quite moved by his natural dedication to the job - or is it his vocation? Management needs to nurture this.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
I visit a resident and recently was invited to her birthday party. On each visit, I've been impressed with how caring all the staff are and always so friendly. They certainly "pulled all the stops out" for her party.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Room is a little "tired" but is due a refurb soon.
Management are very accessible and keep us informed of everything that is happening. Overall, very happy with mums care after a stressful time.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
My wife and I were invited to the 80th Birthday party of our friend held at the home. We found the staff were hard working in every way and made the afternoon very enjoyable to all residents and visitors.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
The moment my father started at Buckingham Lodge the care he has received has been of a very high standard. Everyone has been very friendly and very helpful with my father's needs. He is being reviewed very regularly and I am being informed of all my father's needs.
Thank you for your feedback in relation to Buckingham Lodge Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 January 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (5)
There are no news items for Buckingham Lodge Nursing Home.
- 27 Jul 2026Organiser: Buckingham Lodge Nursing Home
- 14 Aug 2026Organiser: Buckingham Lodge Nursing Home
- 14 Aug 2026Organiser: Buckingham Lodge Nursing Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Buckingham Lodge Nursing Home.
Meet the Team (4)

I joined Kingsley in October 2025. I have worked in healthcare for 14 years, starting as a healthcare assistant. I have a passion for high-quality care and a positive culture, making the care home the best home for our residents. I have had the benefit of working in a wide range of environments, including care homes, learning disabilities, live-in care and most recently mental health. I completed my MSc in Mental Health Nursing with my aspirations to become a care home manager. I have horses and dogs that fill all my spare time. I enjoy going on a ski holiday each year.

I’m Akhona, the Deputy Clinical Manager at Kingsley since February 2026. My nursing journey has been fulfilling, and I’m excited to be part of this dynamic team. I qualified as an overseas nurse in Zimbabwe in 2015 and have been in England for six years, gaining intensive experience in the care sector. This includes six years in various roles, with four years as a Clinical Lead in North Yorkshire. I hold a postgraduate qualification in Mental Health Nursing Sciences and am nearing the completion of my Master’s in Mental Health at Southbank University, London, while pursuing a CMI Diploma in Strategic Management and Leadership Practice Level 7 (RQF) with Learn Direct. My clinical skills include tracheostomy, catheterisation, RIG placements, and both surgical and non-surgical wound management. Outside of nursing, I have a passion for writing books, reading, and part-time farming, with a love for horticulture. I’m dedicated to providing comprehensive care and excited to collaborate with my colleagues to make a positive impact on our patients’ lives at Kingsley.

Hello! I’ve worked at Buckingham Lodge since 2018, I started on a bank contract as a Housekeeper whilst I was in high school as I moved into college I started to learn more within the home such as Kitchen Assistant, Laundry, Support Worker and Senior Support Worker. I am now enjoying my role as Home Administrator.
Everybody is so supportive and I know who to turn to if I need some help. There are also lots of training opportunities that I utilise to expand my knowledge in various areas.
In my spare time, I enjoy attending various car shows and spending time with my family. I also like to organise Car Shows that we hold here at Buckingham Lodge.

I've been with the company for five years and it has been a great experience. I enjoy dealing with family members and making the admission of their loved ones an easy transition for them.
In my spare time, I enjoy reading science fiction and fantasy novels and spending time with my grandson.
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