Buckingham Lodge Nursing Home

Buckingham Close, Norwich Road, Thetford IP25 6WL
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9.7 82 Reviews
  • Buckingham Lodge Nursing Home, Thetford
Buckingham Lodge Nursing Home is a purpose built care home providing a friendly and supportive environment for older people requiring general or dementia nursing care. The home is situated in the bustling market town of Watton, a few miles south of Norwich and is easily accessible from the A11, A47 and is on the main bus route from Norwich.

Designed specifically to meet the needs of older people requiring general and dementia nursing care, Buckingham Lodge Nursing Home provides a modern and supportive environment with 70 single en-suite bedrooms with shower facilities arranged over two floors.
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Care Provided by Buckingham Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1549
  • Self-Funded Residential Dementia Care: £1400 – £1549
  • Self-Funded Nursing Care: £1400 – £1549
  • Self-Funded Nursing Dementia Care: £1400 – £1549
  • RESPITE Self-Funded Residential Care: £1400 – £1549
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1549
  • RESPITE Self-Funded Nursing Care: £1400 – £1549
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1549

* Subject to successful assessment

These prices are only a guideline, please contact Buckingham Lodge Nursing Home to find out the exact price for your requirements.

Contact Buckingham Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Buckingham Lodge Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jonathan Ellis (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (73)
  • Single Rooms with Ensuite Wet Room (71)

Buckingham Lodge Nursing Home Reviews (82)

9.7

Buckingham Lodge Nursing Home has a Review Score of 9.7 (9.722) out of 10, based on 31 reviews in the last 2 years.
Over all time Buckingham Lodge Nursing Home has 82 reviews.

Overall Experience
  • 55
  • 21
  • 3
  • 2
  • 1
Date Published
  • 82
  • 7
  • 21
  • 31
  • 51
Reviewer Connection to Buckingham Lodge Nursing Home
  • 28
  • 13
  • 10
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Trevor L (Son of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am generally satisfied with the level of care provided for my father. Now that he is settled within the care home environment, many of my previous worries and concerns have been removed from daily life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H S (Daughter of Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Buckingham Lodge for over one year and has been very well cared for in all the time he has been there. The staff are always polite and cheerful no matter what the problem is. My father has been in hospital and has gone back to the home and unfortunately has not been too well, but
the staff have been attentive at all times to both myself, my family and of course my father. I cannot praise the staff enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Buckingham Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.722 for Buckingham Lodge Nursing Home is calculated as follows: ( (278 Excellents x 5) + (70 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 363 Ratings = 4.722
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Buckingham Lodge Nursing Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (4)

Bethany

Bethany Dawson

Job Title: Home Manager

I joined Kingsley in October 2025. I have worked in healthcare for 14 years, starting as a healthcare assistant. I have a passion for high-quality care and a positive culture, making the care home the best home for our residents. I have had the benefit of working in a wide range of environments, including care homes, learning disabilities, live-in care and most recently mental health. I completed my MSc in Mental Health Nursing with my aspirations to become a care home manager. I have horses and dogs that fill all my spare time. I enjoy going on a ski holiday each year.

Stewart

Stewart Hodgson

Job Title: Hospitality Manager

I come from a background in managing hotels and community pubs, where our aim was to make our guests feel like part of the family by providing the very best hospitality experience we could. I’ve brought over what I’ve learnt from high street hospitality and hope to apply it within the care industry. I decided to move away from pubs and hotels because I wanted to work where I can make a difference in peoples lives. Away from work, I enjoy Photography, songwriting and city breaks.

Millie

Millie Sadd

Job Title: Administrator

Hello! I’ve worked at Buckingham Lodge since 2018, I started on a bank contract as a Housekeeper whilst I was in high school as I moved into college I started to learn more within the home such as Kitchen Assistant, Laundry, Support Worker and Senior Support Worker. I am now enjoying my role as Home Administrator.


Everybody is so supportive and I know who to turn to if I need some help. There are also lots of training opportunities that I utilise to expand my knowledge in various areas.


In my spare time, I enjoy attending various car shows and spending time with my family. I also like to organise Car Shows that we hold here at Buckingham Lodge.

Adrian

Adrian Maudling

Job Title: Receptionist

I've been with the company for five years and it has been a great experience. I enjoy dealing with family members and making the admission of their loved ones an easy transition for them.


In my spare time, I enjoy reading science fiction and fantasy novels and spending time with my grandson.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Buckingham Lodge Nursing Home to verify any information. View our terms and conditions. Buckingham Lodge Nursing Home has an Enhanced Service - more info.