Submit a Review for Kirkwood Court Care Home
Kirkwood Drive, Kenton, Newcastle upon Tyne, NE3 3AX
View full details of Kirkwood Court Care HomeLatest Reviews for Kirkwood Court Care Home
19 May 2026
Very happy with the way Pat is being looked after and all the staff are great to me and I have no complaints at all.
18 May 2026
My mum has been at Kirkwood Court Care Home for nearly 2 years now. I have found all the staff and carers very kind and helpful. It is always clean and fresh. Obviously my mum wants to come home, but I know she finds it has a nice atmosphere. Food is of a good quality, also it's great there are
always activities going on nearly every day.
22 April 2025
My mother has been in the care home for almost 3 years. She settled in well and the staff were always courteous & helpful. However, more recently, I have had a concern regarding a lack of communication with regards to issues with Mam. I have not been informed of medical issues and previous requests
for appointments to be made for Mam in relation to opticians and hairdressers have not been actioned. I do feel Mam receives good care and there are many activities to join in with.
07 April 2025
My nana loves living at Kirkwood. She feels safe and calls this place her home.
I feel great knowing I can leave my nana here and she is well looked after and safe.
27 March 2025
Very good. Staff & carers was happy here, but just not home.
06 March 2025
My step father has been in the home for 2 years now, and we were happy to leave him here, knowing he was going to have the best care needed. The staff are amazing and treat everyone with dignity and care. He enjoys the food, only thing he complains about is the battered fish and chips. So overall 5
star. Thanks to everyone for taking care of him its much appreciated. xx
06 March 2025
Coffee morning excellent, very nice food staff really good as always. Mam enjoyed herself.
06 March 2025
My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is receiving within the care home. The staff and management always have a welcoming smile on their faces, the building is always spotlessly clean and my father, who
is now 93 years old is being looked after with the utmost compassion and care by such wonderful, friendly caring staff. Thank you!
15 November 2024
I would just like to say the quality of care for the residents at this home is first-class. My dad has been a resident for over 18 months and the staff are brilliant with him. The home is beautiful and gardens are lovely. The activity coordinator is fabulous (Dad baked his first cake, he's 90 next
year). Nothing is a problem for the staff and they're always there to help. Thank you for caring for my dad as it's so reassuring knowing he is well looked after.
03 May 2024
The big issue for our family was getting my aunt settled. She had lived alone for 40 years and coming into residential care was a very big change. Now in April, she is quite well integrated and starting to appreciate the activities and the companionship of other residents. In particular, she feels
safe and comfortable.
03 May 2024
Kirkwood Court is a fabulous care home. Staff are always courteous and kind. Noticeably a particular staff member always works her magic as an activity coordinator keeping everyone entertained. Never had an issue of any kind with my dad in this home.
19 April 2024
The floor where my mum now lives at Kirkwood Court is a unique place. It is somewhere where one feels safe, can grow in different ways, have fun, enjoy friendships or be nurtured during challenging times. All the staff are exceptional. As Mum tells me every day when I call from Canada, where I now
live, "everyone is so kind". Being here allows one to be the best version of themselves. Celebrating Mum's 100th Birthday here was the best.
09 January 2024
After 18 months of visiting the home and spending six to eight hours per day there, it seems to me that staff spend a great deal of their time filling in residents' files when their time could be better spent looking after the residents themselves. Cleaning is also a cause for concern, for example,
beds are not moved to clean underneath, bins in toilets are not emptied and beds are left un-made all day. I think that the staff do a wonderful job and 90% of them are caring and hard-working, unfortunately, paperwork seems to be one of the top priorities whereas the uppermost priority should always be the residents (please sort out or upgrade paperwork issues).
15 December 2023
Mum has been a resident at Kirkwood Court Care Home for a year now and from the warm welcome she received on day one, up to now the care and support she has received from all members of the team has been exceptional.
13 December 2023
My mum has lived at Kirkwood Court for ten months now, and she is well settled. She is very happy with the care she is receiving, she enjoys the food, and I know she is safe. I have only two occasions when I have had a slight concern, and these have been dealt with immediately and effectively.
I
have no hesitation in recommending Kirkwood Court to others - and did so just last week!
12 December 2023
Overall, the care provided is excellent. There are lots of activities at Kirkwood for the residents to be part of if they desire. The food appears to be good. There could be more regular tea trolleys in the afternoon.
08 December 2023
Another good month - plenty of activities going on this month - Guy Fawks, Halloween and now Christmas decorations.
Staff all friendly, and a homely home.
13 July 2023
Quite recently, obviously not enough members of staff, often agency people who do not know the resident. Most of the agency carers are foreign and communication is difficult. Hopefully, this situation will improve.
Loving the lovely garden.
07 July 2023
My arrival and stay at Kirkwood has been very good. Nothing is excellent, but the home and staff have been very good.
07 July 2023
My experience living in my care home has been very good. Treatment has been excellent, treatment has been very, very good.
Latest Reviews for Kirkwood Court Care Home
19 May 2026
Very happy with the way Pat is being looked after and all the staff are great to me and I have no complaints at all.
18 May 2026
My mum has been at Kirkwood Court Care Home for nearly 2 years now. I have found all the staff and carers very kind and helpful. It is always clean and fresh. Obviously my mum wants to come home, but I know she finds it has a nice atmosphere. Food is of a good quality, also it's great there are
always activities going on nearly every day.
22 April 2025
My mother has been in the care home for almost 3 years. She settled in well and the staff were always courteous & helpful. However, more recently, I have had a concern regarding a lack of communication with regards to issues with Mam. I have not been informed of medical issues and previous requests
for appointments to be made for Mam in relation to opticians and hairdressers have not been actioned. I do feel Mam receives good care and there are many activities to join in with.
07 April 2025
My nana loves living at Kirkwood. She feels safe and calls this place her home.
I feel great knowing I can leave my nana here and she is well looked after and safe.
27 March 2025
Very good. Staff & carers was happy here, but just not home.
06 March 2025
My step father has been in the home for 2 years now, and we were happy to leave him here, knowing he was going to have the best care needed. The staff are amazing and treat everyone with dignity and care. He enjoys the food, only thing he complains about is the battered fish and chips. So overall 5
star. Thanks to everyone for taking care of him its much appreciated. xx
06 March 2025
Coffee morning excellent, very nice food staff really good as always. Mam enjoyed herself.
06 March 2025
My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is receiving within the care home. The staff and management always have a welcoming smile on their faces, the building is always spotlessly clean and my father, who
is now 93 years old is being looked after with the utmost compassion and care by such wonderful, friendly caring staff. Thank you!
15 November 2024
I would just like to say the quality of care for the residents at this home is first-class. My dad has been a resident for over 18 months and the staff are brilliant with him. The home is beautiful and gardens are lovely. The activity coordinator is fabulous (Dad baked his first cake, he's 90 next
year). Nothing is a problem for the staff and they're always there to help. Thank you for caring for my dad as it's so reassuring knowing he is well looked after.
03 May 2024
The big issue for our family was getting my aunt settled. She had lived alone for 40 years and coming into residential care was a very big change. Now in April, she is quite well integrated and starting to appreciate the activities and the companionship of other residents. In particular, she feels
safe and comfortable.
03 May 2024
Kirkwood Court is a fabulous care home. Staff are always courteous and kind. Noticeably a particular staff member always works her magic as an activity coordinator keeping everyone entertained. Never had an issue of any kind with my dad in this home.
19 April 2024
The floor where my mum now lives at Kirkwood Court is a unique place. It is somewhere where one feels safe, can grow in different ways, have fun, enjoy friendships or be nurtured during challenging times. All the staff are exceptional. As Mum tells me every day when I call from Canada, where I now
live, "everyone is so kind". Being here allows one to be the best version of themselves. Celebrating Mum's 100th Birthday here was the best.
09 January 2024
After 18 months of visiting the home and spending six to eight hours per day there, it seems to me that staff spend a great deal of their time filling in residents' files when their time could be better spent looking after the residents themselves. Cleaning is also a cause for concern, for example,
beds are not moved to clean underneath, bins in toilets are not emptied and beds are left un-made all day. I think that the staff do a wonderful job and 90% of them are caring and hard-working, unfortunately, paperwork seems to be one of the top priorities whereas the uppermost priority should always be the residents (please sort out or upgrade paperwork issues).
15 December 2023
Mum has been a resident at Kirkwood Court Care Home for a year now and from the warm welcome she received on day one, up to now the care and support she has received from all members of the team has been exceptional.
13 December 2023
My mum has lived at Kirkwood Court for ten months now, and she is well settled. She is very happy with the care she is receiving, she enjoys the food, and I know she is safe. I have only two occasions when I have had a slight concern, and these have been dealt with immediately and effectively.
I
have no hesitation in recommending Kirkwood Court to others - and did so just last week!
12 December 2023
Overall, the care provided is excellent. There are lots of activities at Kirkwood for the residents to be part of if they desire. The food appears to be good. There could be more regular tea trolleys in the afternoon.
08 December 2023
Another good month - plenty of activities going on this month - Guy Fawks, Halloween and now Christmas decorations.
Staff all friendly, and a homely home.
13 July 2023
Quite recently, obviously not enough members of staff, often agency people who do not know the resident. Most of the agency carers are foreign and communication is difficult. Hopefully, this situation will improve.
Loving the lovely garden.
07 July 2023
My arrival and stay at Kirkwood has been very good. Nothing is excellent, but the home and staff have been very good.
07 July 2023
My experience living in my care home has been very good. Treatment has been excellent, treatment has been very, very good.