
I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people.
The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair salon. The premium rooms offer patio access to the lovely garden area, perfect for afternoons spent in the sunshine.
Kirkwood Court has a range of lovely dining areas where residents can relax and enjoy an intimate dining...
Care Provided by Kirkwood Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kirkwood Court Care Home for full pricing details and T&Cs.
Contact Kirkwood Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Karen Stewart (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (7)
Kirkwood Court Care Home Reviews (94)
Kirkwood Court Care Home has a Review Score of 9.2 (9.236) out of 10, based on 11 reviews in the last 2 years.
Over all time Kirkwood Court Care Home has 94 reviews.
My Mam has been at Kirkwood court for over ten years now and I honestly couldn't ask for better care, The staff are kind, professional and care about the residents. Its clean, welcoming, and she's happy here - which gives us real peace of mind.
Kirkwood Court is an amazing place, I couldn't thank the staff enough for everything they do for my nana. The residents are always happy & staff are amazing. There are always plenty of activities for the residents to be entertained. I love hearing about my nana's day and what she has been up to. My nana adores all the staff Speaks so highly of them. This home has given my nana her life back again. x
Very happy with the way Pat is being looked after and all the staff are great to me and I have no complaints at all.
My mum has been at Kirkwood Court Care Home for nearly 2 years now. I have found all the staff and carers very kind and helpful. It is always clean and fresh. Obviously my mum wants to come home, but I know she finds it has a nice atmosphere. Food is of a good quality, also it's great there are always activities going on nearly every day.
My mother has been in the care home for almost 3 years. She settled in well and the staff were always courteous & helpful. However, more recently, I have had a concern regarding a lack of communication with regards to issues with Mam. I have not been informed of medical issues and previous requests for appointments to be made for Mam in relation to opticians and hairdressers have not been actioned. I do feel Mam receives good care and there are many activities to join in with.
Thank you for taking the time to share your experience of Kirkwood Court. We are pleased to hear that your mother has settled in well and that you feel she receives good care from our kind and dedicated team. It is also lovely to know she enjoys taking part in the activities we offer. We are sorry...
I feel great knowing I can leave my nana here and she is well looked after and safe.
Very good. Staff & carers was happy here, but just not home.
My step father has been in the home for 2 years now, and we were happy to leave him here, knowing he was going to have the best care needed. The staff are amazing and treat everyone with dignity and care. He enjoys the food, only thing he complains about is the battered fish and chips. So overall 5 star. Thanks to everyone for taking care of him its much appreciated. xx
Coffee morning excellent, very nice food staff really good as always. Mam enjoyed herself.
My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is receiving within the care home. The staff and management always have a welcoming smile on their faces, the building is always spotlessly clean and my father, who is now 93 years old is being looked after with the utmost compassion and care by such wonderful, friendly caring staff. Thank you!
I would just like to say the quality of care for the residents at this home is first-class. My dad has been a resident for over 18 months and the staff are brilliant with him. The home is beautiful and gardens are lovely. The activity coordinator is fabulous (Dad baked his first cake, he's 90 next year). Nothing is a problem for the staff and they're always there to help. Thank you for caring for my dad as it's so reassuring knowing he is well looked after.
The big issue for our family was getting my aunt settled. She had lived alone for 40 years and coming into residential care was a very big change. Now in April, she is quite well integrated and starting to appreciate the activities and the companionship of other residents. In particular, she feels safe and comfortable.
Kirkwood Court is a fabulous care home. Staff are always courteous and kind. Noticeably a particular staff member always works her magic as an activity coordinator keeping everyone entertained. Never had an issue of any kind with my dad in this home.
The floor where my mum now lives at Kirkwood Court is a unique place. It is somewhere where one feels safe, can grow in different ways, have fun, enjoy friendships or be nurtured during challenging times. All the staff are exceptional. As Mum tells me every day when I call from Canada, where I now live, "everyone is so kind". Being here allows one to be the best version of themselves. Celebrating Mum's 100th Birthday here was the best.
After 18 months of visiting the home and spending six to eight hours per day there, it seems to me that staff spend a great deal of their time filling in residents' files when their time could be better spent looking after the residents themselves. Cleaning is also a cause for concern, for example, beds are not moved to clean underneath, bins in toilets are not emptied and beds are left un-made all day. I think that the staff do a wonderful job and 90% of them are caring and hard-working, unfortunately, paperwork seems to be one of the top priorities whereas the uppermost priority should always be the residents (please sort out or upgrade paperwork issues).
HC-One have introduced a new care planning system coming into place this year which will allow the whole team to spend more time with the residents due to its efficiency and allow the whole team to document any care or activities in real time without the need to sit down and physically write this....
Mum has been a resident at Kirkwood Court Care Home for a year now and from the warm welcome she received on day one, up to now the care and support she has received from all members of the team has been exceptional.
I have no hesitation in recommending Kirkwood Court to others - and did so just last week!
Overall, the care provided is excellent. There are lots of activities at Kirkwood for the residents to be part of if they desire. The food appears to be good. There could be more regular tea trolleys in the afternoon.
Thank you for the time to complete a care home review for Kirkwood Court. I am happy to hear that your experience has been good and that the well-being coordinator is providing a great service. There are tea trolley’s morning and afternoon at both 11 am and 3 pm between meal times, the staff are always happy to provide further cups of tea/coffee and snacks if residents wish.
Staff all friendly, and a homely home.
Loving the lovely garden.
Thank you for taking the time to complete a care home review and highlighting the areas you feel we could improve on. Whilst we do use some agency care staff we book with the same agency who provide the same care colleagues thus ensuring consistency and continuity of care. At Kirkwood Court, we...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 20 Feb 2026
Residents at Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, enjoyed a joyful and love-filled Valentine’s Day celebration, with a week of activities designed to bring smiles, spark memories...
- 23 Sep 2025
Residents and colleagues at HC-One’s Kirkwood Court Care Home in Newcastle, Tyne and Wear, have been busy nurturing their green spaces in a bid to win this year’s HC-One Gardens...
- 23 Sep 2025
It was a day of nostalgia, music, and pure joy at HC-One’s Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, as residents, relatives, and colleagues welcomed a very special...
There are no upcoming events for Kirkwood Court Care Home.
Accreditations
There are no accreditations posted yet for Kirkwood Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Kirkwood Court Care Home
What types of Care is Kirkwood Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kirkwood Court Care Home have?
There are 72 Single Rooms.
What are the Facilities & Services at Kirkwood Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kirkwood Court Care Home to the centre of Newcastle upon Tyne?
2.8 mile(s) as the crow flies, distance by road may be significantly further.
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