
I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people.
The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair salon. The premium rooms offer patio access to the lovely garden area, perfect for afternoons spent in the sunshine.
Kirkwood Court has a range of lovely dining areas where residents can relax and enjoy an intimate dining...
Care Provided by Kirkwood Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kirkwood Court Care Home for full pricing details and T&Cs.
Contact Kirkwood Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Karen Stewart (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (7)
Kirkwood Court Care Home Reviews (94)
Kirkwood Court Care Home has a Review Score of 9.2 (9.236) out of 10, based on 11 reviews in the last 2 years.
Over all time Kirkwood Court Care Home has 94 reviews.
My arrival and stay at Kirkwood has been very good. Nothing is excellent, but the home and staff have been very good.
My experience living in my care home has been very good. Treatment has been excellent, treatment has been very, very good.
My dad has only been a resident in Kirkwood Court Care Home for one week but in this short time, the care he received is second to none. From the initial meeting with the manager, who is herself a very professional and caring person, to his initial first day with his introduction to the staff members. The staff are the most caring, friendly and lovely people I have met and are a credit to the care home. We, as a family, are so pleased with the care and compassion he has been given and hope he has a long and happy stay.
From the first day my mother-in-law went into Kirkwood, the relief and happiness were immense. The wonderful care started the minute she went in. To know she is very safe and very, very happy - it's fantastic peace of mind. This is all because of the amazing staff. They genuinely care for the residents.
Staff are always smiling and pleasant, very loving and caring towards residents. Mam is enjoying life again, mixing with people and having fun.
All staff have greeted me with friendliness and look after all residents with love and respect. My brother likes his new home and finds all the staff treat him well.
There is always a lovely atmosphere when I visit Kirkwood Court and this can be attributed to the staff who are always friendly and welcoming. The accommodation is excellent and the grounds are lovely. My father has dementia and is unable to communicate his needs clearly but the carers have taken the time to get to know his personality, likes and dislikes so they are able to address his needs and wishes. The well-being coordinator arranges a variety of fun and engaging activities and entertainment which Dad enjoys. I am very grateful that all family members are involved in discussing his care and the carers keep us well informed with frequent telephone calls. I feel confident that he is treated kindly and that he is in a safe environment.
Both myself and other family members, who visit my elderly father at Kirkwood Court Care Home on a regular basis, have always been very impressed by the high level of care offered and delivered. All of his carers are dedicated to looking after my father with the utmost patience and attention to detail. They listen to both his requests, and ours, and are always on hand with a smile and a cheerful disposition. The home itself is clean and immaculate and the food served is delicious and nutritious. I know that my father is very happy and settled at Kirkwood Court Care Home and I could not wish for a safer and more caring environment for him.
My mum had dementia and was fortunate enough (after research by my wife) to come to spend her last 2 years in Kirkwood Court. It was a difficult time because of COVID. The staff at Kirkwood became her family when we couldn’t be there. They were amazing. The care, kindness, consideration, tolerance, acceptance and understanding shown to a confused 88-90-year-old were outstanding. We, as her family in the UK and abroad, were also supported. Her end-of-life care was as good as it could ever possibly be and I speak as a very senior NHS consultant. Accepting that a parent has to go into long-term care can never be easy but I cannot thank Kirkwood Court enough for looking after my mum so well. I shall be forever grateful.
My mother received the best of care from the staff in the home. Their patience, kindness and skills helped to make her final years comfortable, safe ad positive. The home has a lovely feeling residents are well supported and treated with dignity and love. Thanks to all the staff for their care and attention.
My mam was admitted to Kirkwood Court in January and I can honestly say it was the most upsetting time for us all at home. A care home is the last place she would want to be and we were extremely anxious about what lay ahead. So far our experience has been fantastic! The staff are amazing they are so friendly, caring and constantly interacting with her and I feel that she is well looked after. The home is clean and nice but more importantly, it has a lovely feel. There is often music playing, people chatting and the sound of laughter the staff keep me updated on how she’s been and speak to me like friends. I can’t recommend Kirkwood Court enough! 5*.
Although I was not able to visit my friend due to the pandemic I found your staff very helpful. I was able to know how my friend was when I telephoned. I was also informed of any decisions that were made. I found the arrangements for visiting were very good - when it was allowed. I was pleased to see my friend was able to take part in the various activities through the photographs that were taken and displayed.
Communication improving with regular resident/management skype meetings. Feedback on residents' well-being occurring. Getting easier to visit my relative.
Beautiful room with private facilities. Adequate and varied food. Very clean. Helpful and friendly. Excellent and friendly care. Lovely well kept garden to exercise in.
Our mam was admitted to Kirkwood in 2018 after becoming unable to manage in her own home. From the moment she arrived until she left just a few weeks ago to stay in a nursing home in Sheffield my sister and I have been hugely impressed by the care and commitment of every single member of staff. Not only have they cared for our mam wonderfully well, but we have been made to feel really welcome every time we have visited. Obviously, Covid presented major challenges but at no time did we feel mam was at serious risk as the staff ensured protocols were in place to ensure the safety and wellbeing of all the residents. We would have no hesitation in recommending Kirkwood to anyone needing to be in a care home.
My mother spent two and a half years at Kirkwood, and in that time, which included the pandemic with all its difficulties, she was cared for with wonderful dedication. All the staff, from domestic/housekeeping to carers, administrators and senior staff, were unfailingly kind, patient, helpful and resourceful to both my mother and to us as family and friends. I have already heartily recommended Kirkwood and will continue to do so.
I have always found the staff to be very helpful and caring towards the needs of my great Aunty. I have not been able to visit as much as I would have liked due to the current restrictions but, think it has been handled very well. I work in a different County as an officer in the fire service and the staff have been great in arranging a through the window visit so I can be at least satisfied my Aunty is well. They seem to go above and beyond, by bringing my Aunt to the window as I return home from a shift.
Staff are professional, caring, enthusiastic well trained and all are kind and are prepared to go the extra mile to make my father comfortable, obviously, I only have very limited contact 30 minutes per week and I hope these observations continue when I'm not around. My father has had a few concerns but they are sorted immediately.
Very helpful, staff are smashing, lovely and clean. Very enjoyable visit, much appreciated.
My wife is keeping very well in Kirkwood Court. She is well cared for by very dedicated staff who are very kind to her and me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 20 Feb 2026
Residents at Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, enjoyed a joyful and love-filled Valentine’s Day celebration, with a week of activities designed to bring smiles, spark memories...
- 23 Sep 2025
Residents and colleagues at HC-One’s Kirkwood Court Care Home in Newcastle, Tyne and Wear, have been busy nurturing their green spaces in a bid to win this year’s HC-One Gardens...
- 23 Sep 2025
It was a day of nostalgia, music, and pure joy at HC-One’s Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, as residents, relatives, and colleagues welcomed a very special...
There are no upcoming events for Kirkwood Court Care Home.
Accreditations
There are no accreditations posted yet for Kirkwood Court Care Home.
Meet the Team (0)
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