
I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people.
The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair salon. The premium rooms offer patio access to the lovely garden area, perfect for afternoons spent in the sunshine.
Kirkwood Court has a range of lovely dining areas where residents can relax and enjoy an intimate dining...
Care Provided by Kirkwood Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kirkwood Court Care Home for full pricing details and T&Cs.
Contact Kirkwood Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Karen Stewart (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (7)
Kirkwood Court Care Home Reviews (94)
Kirkwood Court Care Home has a Review Score of 9.2 (9.236) out of 10, based on 11 reviews in the last 2 years.
Over all time Kirkwood Court Care Home has 94 reviews.
Excellent care home.
Staff are friendly and go the extra mile for residents.
Food is good, nice and nutritious.
Plenty of activities.
Most carers I have come into contact with have been lovely and helpful.
Since my relative came to Kirkwood Court Care Home he has been very happy. The staff are brilliant and engage with him all the time, they encourage him to get involved with activities and always look after his well-being. They have kept me well informed throughout the pandemic and went to great lengths to protect residents.
The staff are always friendly and helpful and I know my mum is safe and cared for.
Well organised visit to see my mum, good set up for testing and separate visiting area with staff bringing mum down to the room and collecting at the end of the visit. I have been pleased to get more regular telephone updates on how mum is getting on (medication/ailments etc) from care staff as it can be difficult relying on updates from mum.
My Grandma has been in this home for 4 years now, and I have never once had any issues with the way she is looked after. She is always immaculate ad is always happy. I can sleep at night knowing she is getting the best possible care. Even during the pandemic, I haven't had to worry at all about her. Thank you for all the hard work to make it such a happy place for my Grandma.
I could not be happier with the care my mam receives. In my opinion, all of her needs are met in every way. She is so happy here and calls it her home. All members of staff are very respectful towards my mam. I wouldn't change a thing, she is so happy.
I have found the staff at Kirkwood Court Care Home to be highly professional, caring and very friendly. The care and attention given to my mother exceeds my expectations in all situations. The attitude and concern over this past year has been amazing in conditions that no one could have anticipated, they have kept their residents alive and well in the direst of circumstances. Respect.
Correspondence between myself and Kirkwood Court has been frequent and informative. I have received fortnightly telephone calls, monthly newsletters (with updates about guidelines - local and national and HC One), also about activities. There has also been monthly Zoom meetings. I was very touched by the attentiveness towards me and my mother on her 90th birthday. We had a closed window visit and they had brought a cake and some presents into the room so I could watch her open them. The staff are wonderful!
My aunt has been well cared for in this care home, certainly, since Covid. It has been very difficult to visit, but frequent phone calls have been made to make sure all my aunt's needs are met, which they have been.
All staff members have been brilliant under continuing difficult times. They are always happy to help and with a smile.
My father was admitted after a spell in hospital, it was a difficult time for the family but the staff were very friendly and supportive they erased our worries and concerns. The care he is receiving is excellent and we are happy with all aspects of the care home.
Prior to Covid, I visited almost every day. Since then visits have been restricted to six garden/dining room visits since March 2020. I have used facetime several times and although my wife is unable to respond I can see that she is well which is important to me. I have been very impressed by those who organised the visits.
The team keep very good contact with the family of residents, keeping us up to date with all activities. The team also respond well when my mother has needed medical care and treatment.
I feel confident that my mother is in the best hands and that they are meeting all of her sometimes complex needs.
They work so hard and our entire family are extremely thankful to each and every one of the team.
My friend is always happy when we speak. She says there is always something going on and everyone is always friendly.
Dad has been a resident at Kirkwood for 3 years now, and during that time, I think it's fair to say that there have been quite a few changes in all respects, however, the current manager and staff are doing a great job, especially during these difficult times.
Every area of the home is and always has been kept spotlessly clean, smells fresh and is very nicely furnished. Dad has a lovely spacious room, he says the food and snacks are good with plenty of choices and there are activities provided by the well-being coordinators (who are also doing a fab job in these trying times) who wish to partake in them.
As I live at the other end of the country, I have only been able to visit Dad once face to face since lockdown in March, as the home is taking every step to remain Covid-free, but it's comforting to know that Dad is well looked after and safe, and they contact me whenever there is something I need to know about him or his care.
Just visited my mam today. Staff supported my mam as her hearing is bad. My visit was enjoyable as I haven't seen her since lockdown. The support from the wellbeing girls was amazing. Thank you all for everything you do.
My mum became a resident at Kirkwood over two years ago. As you can imagine it's extremely difficult leaving your mum with complete strangers. As soon as Mum moved in she was like family. The staff treat her like they would their own mum. It's such a relief that she's cared for so well and is thriving in the atmosphere there. She's made lovely friends there too. She is treated with respect and dignity at all times. Fast forward to COVID. The activity planner has been so accomodating as far as arranging Skype or Zoom chats with Mum - makes my week! A huge thank you to the receptionist. I mentioned that Mum was sad as she couldn't get her roots done as the hairdresser wasn't coming in. Without missing a beat she said I'll do it for her! She actually went out and bought a box dye and did Mum's hair! Mum was over the moon! And that's the type of people they are at Kirkwood. Salt of the Earth. Highly recommend.
My late partner was admitted to Kirkwood suffering from dementia and other conditions that come with old age. From the moment she was admitted the staff were unbelievably kind and caring towards her. Nothing was too much trouble to them in making sure my partner was comfortable. Due to the pesky virus, I was unable to visit face to face with her and although you are able to skype with the residents I did not use this option. I could phone any time and was always put through to the staff member who was looking after my partner. They always gave a totally honest account of how things were going and when possible always let me chat with my partner. I had a few years earlier been a regular visitor to see an old friend who in her words said "this place is magic they treat me like royalty" Nuff said Kirkwood was and is the best in my opinion.
Well done to all at Kirkwood Court.
On the survey I've put good for activities, when this is happening its excellent...but there have been months when there was very little...it has to be consistent.
Thank you for taking the time to complete a care home review for Kirkwood Court. I am delighted that you are having a positive experience and finding the staff supportive and going out of their way at this very difficult time. I am also very pleased that the well-being staff that we have...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 20 Feb 2026
Residents at Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, enjoyed a joyful and love-filled Valentine’s Day celebration, with a week of activities designed to bring smiles, spark memories...
- 23 Sep 2025
Residents and colleagues at HC-One’s Kirkwood Court Care Home in Newcastle, Tyne and Wear, have been busy nurturing their green spaces in a bid to win this year’s HC-One Gardens...
- 23 Sep 2025
It was a day of nostalgia, music, and pure joy at HC-One’s Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, as residents, relatives, and colleagues welcomed a very special...
There are no upcoming events for Kirkwood Court Care Home.
Accreditations
There are no accreditations posted yet for Kirkwood Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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