
I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)



Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people.
The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair salon. The premium rooms offer patio access to the lovely garden area, perfect for afternoons spent in the sunshine.
Kirkwood Court has a range of lovely dining areas where residents can relax and enjoy an intimate dining...
Care Provided by Kirkwood Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kirkwood Court Care Home for full pricing details and T&Cs.
Contact Kirkwood Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Karen Stewart (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (7)
Kirkwood Court Care Home Reviews (94)
Kirkwood Court Care Home has a Review Score of 9.2 (9.236) out of 10, based on 11 reviews in the last 2 years.
Over all time Kirkwood Court Care Home has 94 reviews.
The staff are very helpful.
Food is excellent.
Bedroom very good.
Place kept very tidy and clean.
I find the overall view of Kirkwood excellent. The staff are patient and kind to my brother, they go out of their way to help in every way. This means a lot to me and my family.
The short time that my step-dad was in this care home the service and care for him was outstanding. I have to say as I have worked in a few care homes that this is the best one I have been in for the care and fantastic staff. So I would like to say a big thanks from the family.
Dad has only recently been admitted (2 days) so a long term appraisal isn't possible, but first impressions are that the home and staff are excellent. The staff seem justifiably proud of the home and endeavour to provide the best care possible.
Staff are so kind and thoughtful and patient with my father and his family in a difficult situation. We all were treated with dignity and respect. My father made a good recovery following his respite time in the home and that is due largely due to the care and support of staff and health services.
Kind staff, good food and generally a happy atmosphere.
Mam has been here for 2 years and we are more than happy with the service provided. All issues are dealt with (i.e., health) immediately. As Mam is on the dementia floor we would like to praise all staff, including housekeepers and entertainment. Nothing is too much trouble for them. We leave here after visiting, knowing Mam is in safe hands. Well done everyone.
Everything fine and pleased with everything, especially with the hygiene.
Our Mam was brought to Kirkwood Court as a Respite Resident, she absolutely loves it here, the staff are lovely, always very approachable, her room is lovely, and the day rooms are just as nice. Mam has been out a few times on the minibus with other residents having trips out, which she loves.
In the last week of my Dad's care, everything has 100% improved. Thank you to all the staff for listening to my concerns. Our Dad has changed and needs more attention and at the moment his needs are being 100% met. Thank you for listening.
Our Mam was brought to Kirkwood Court as a Respite Resident, she absolutely loves it here, the staff are lovely, always very approachable, her room is lovely, and the day rooms are just as nice, we attended a music event tonight, was absolutely brilliant, so many residents up dancing, all were singing, including staff, a very enjoyable evening, can't wait until next one, but most of all, thank you so much for taking such good care of our Mam
My husband has been a resident here since November 2016 and I am very happy with the care he has received since coming here. The staff all look after him very well and they are friendly and welcoming. I feel comfortable knowing that he is safe and well looked after.
My Brother has been a resident in Kirkwood Court for the past three weeks and it has surprised me how quickly he has settled to his new surroundings. He was made very welcome by both the manager and the staff. The rooms are immaculate and he likes the food, which is of very good standard. Most of all the staff are very caring and understanding and nothing is too much trouble for them.
My Dad has been in Kirkwood for 4 months, he has settled well due to amazing staff. He has also put of 7 kilos of weight which we are very happy about. He is now a permanent resident which gives us both peace of mind. I never thought my Dad would like living in a care home but, because of the staff, (carers and housekeeping), he does and at 91 years old that's amazing.
Smart, clean. Staff are attentive and caring. Expensive, but you only get what you pay for. Meals are good but service is poor. A plus.
Thank you for the positive review made in respect of your experience at Kirkwood Court. In response to your comments where you feel the meal service could be improved we have taken the following action. The Home Manager is working with the catering team to review the meal service and we are seeking...
Only one niggle when evening meal comes the meat or poultry is hard or dry.
Thank you for the positive comments made in respect of your experience at Kirkwood Court. In response to your comments where you feel we could improve, we have reviewed our protein products with the Chef and we will seek feedback from Residents living in the care home. Our Residents who require specialist equipment are assessed and where required this is supplied.
Lovely decor and kept very clean. The majority of staff are kind and helpful and really looked after my mum in the 4 months. She was there until her needs became more that of a nursing home. Do feel it was understaffed and that did impact on how quickly they could help her.
Thank you for taking the time to give feedback about Kirkwood Care Home and it is great to hear your positive comments. We do thoroughly assess staffing levels required, to ensure we have sufficient staff to meet the needs of all Residents, but apologise if you felt that any delay was experienced.
I think the care home management team are a cut above the rest.
All staff are more than happy to go the extra mile for their residents and also relatives.
My nana became a resident of Kirkwood Court in North Kenton, they were great with her. I would like to thank them all for looking after my nana before she passed. Thank you again.
I feel that the home is not as good as it was when my mother first became a resident 3 yrs ago. The home had more staff then, 3 carers and a senior carer every day. Now when I go in, it's not very often that there are more than 2 carers and a senior. Therefore personally I think the home is understaffed for the amount of care that the residents need, the carers they have far too much paperwork to see to, which takes the time away from the care of the residents. Also then I was very impressed with not just the care but also the activities that were taking place every day, but sadly that also seems to be no more. Again it is not very often activities take place like it used to. Hopefully, these are just hiccups and the standards return.
Thank you for your review, we appreciate all feedback received as it helps us to improve our service where required. The ground floor is for residential residents and we expect and indeed promote a certain level of independence. There is a maximum of 25 Residents and we have always allocated a...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (21) & Events (0)
- 20 Feb 2026
Residents at Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, enjoyed a joyful and love-filled Valentine’s Day celebration, with a week of activities designed to bring smiles, spark memories...
- 23 Sep 2025
Residents and colleagues at HC-One’s Kirkwood Court Care Home in Newcastle, Tyne and Wear, have been busy nurturing their green spaces in a bid to win this year’s HC-One Gardens...
- 23 Sep 2025
It was a day of nostalgia, music, and pure joy at HC-One’s Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, as residents, relatives, and colleagues welcomed a very special...
There are no upcoming events for Kirkwood Court Care Home.
Accreditations
There are no accreditations posted yet for Kirkwood Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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