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Kirkwood Court Care Home

Kirkwood Drive, Kenton, Newcastle upon Tyne, Tyne & Wear NE3 3AX
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I could not wish for a safer and more caring environmentVal B(Daughter of Resident/Service User)
Kirkwood Court Care Home, Newcastle upon Tyne
Kirkwood Court Care Home, Newcastle upon Tyne
Kirkwood Court Care Home, Newcastle upon Tyne

Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people.

The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair salon. The premium rooms offer patio access to the lovely garden area, perfect for afternoons spent in the sunshine.

Kirkwood Court has a range of lovely dining areas where residents can relax and enjoy an intimate dining...  

Care Provided by Kirkwood Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,261From £1,387
Residential Dementia CareFrom £1,385From £1,576

Contact Kirkwood Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Karen Stewart (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (7)

Kirkwood Court Care Home Reviews (94)

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9.2

Kirkwood Court Care Home has a Review Score of 9.2 (9.236) out of 10, based on 11 reviews in the last 2 years. Over all time Kirkwood Court Care Home has 94 reviews.

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Showing 94 reviews matching selected criteria
Review from Cyril I (Resident / Service User) published on 20 March 2020 Submitted via Postal Card
Overall Experience
Have enjoyed being here.
The staff are very helpful.
Food is excellent.
Bedroom very good.

Place kept very tidy and clean.

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Review from Anne M (Sister of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

I find the overall view of Kirkwood excellent. The staff are patient and kind to my brother, they go out of their way to help in every way. This means a lot to me and my family.

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Review from Lynne M (Stepdaughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

The short time that my step-dad was in this care home the service and care for him was outstanding. I have to say as I have worked in a few care homes that this is the best one I have been in for the care and fantastic staff. So I would like to say a big thanks from the family.

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Review from David R (Son of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

Dad has only recently been admitted (2 days) so a long term appraisal isn't possible, but first impressions are that the home and staff are excellent. The staff seem justifiably proud of the home and endeavour to provide the best care possible.

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Review from K N (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Staff are so kind and thoughtful and patient with my father and his family in a difficult situation. We all were treated with dignity and respect. My father made a good recovery following his respite time in the home and that is due largely due to the care and support of staff and health services.

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Review from L E (Daughter of Resident) published on 23 September 2019 Submitted via Postal Card
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Kind staff, good food and generally a happy atmosphere.

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Review from M J (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card
Overall Experience

Mam has been here for 2 years and we are more than happy with the service provided. All issues are dealt with (i.e., health) immediately. As Mam is on the dementia floor we would like to praise all staff, including housekeepers and entertainment. Nothing is too much trouble for them. We leave here after visiting, knowing Mam is in safe hands. Well done everyone.

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Review from T R (Daughter of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

Everything fine and pleased with everything, especially with the hygiene.

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Review from J S (Daughter of Resident) published on 19 July 2019 Submitted via Website
Overall Experience

Our Mam was brought to Kirkwood Court as a Respite Resident, she absolutely loves it here, the staff are lovely, always very approachable, her room is lovely, and the day rooms are just as nice. Mam has been out a few times on the minibus with other residents having trips out, which she loves.

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Review from W C (Daughter of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

In the last week of my Dad's care, everything has 100% improved. Thank you to all the staff for listening to my concerns. Our Dad has changed and needs more attention and at the moment his needs are being 100% met. Thank you for listening.

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Review from Liz W (Resident / Service User) published on 24 April 2019 Submitted via Website
Overall Experience

Our Mam was brought to Kirkwood Court as a Respite Resident, she absolutely loves it here, the staff are lovely, always very approachable, her room is lovely, and the day rooms are just as nice, we attended a music event tonight, was absolutely brilliant, so many residents up dancing, all were singing, including staff, a very enjoyable evening, can't wait until next one, but most of all, thank you so much for taking such good care of our Mam

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Review from Susan H (Wife of Resident) published on 31 August 2018 Submitted via Postal Card
Overall Experience

My husband has been a resident here since November 2016 and I am very happy with the care he has received since coming here. The staff all look after him very well and they are friendly and welcoming. I feel comfortable knowing that he is safe and well looked after.

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Review from Raymond C (Brother of Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience

My Brother has been a resident in Kirkwood Court for the past three weeks and it has surprised me how quickly he has settled to his new surroundings. He was made very welcome by both the manager and the staff. The rooms are immaculate and he likes the food, which is of very good standard. Most of all the staff are very caring and understanding and nothing is too much trouble for them.

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Review from J R (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card
Overall Experience

My Dad has been in Kirkwood for 4 months, he has settled well due to amazing staff. He has also put of 7 kilos of weight which we are very happy about. He is now a permanent resident which gives us both peace of mind. I never thought my Dad would like living in a care home but, because of the staff, (carers and housekeeping), he does and at 91 years old that's amazing.

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Review from P W (Resident / Service User) published on 24 April 2018 Submitted via Postal Card
Overall Experience

Smart, clean. Staff are attentive and caring. Expensive, but you only get what you pay for. Meals are good but service is poor. A plus.

Reply from Clare Sheehan, Careline Advisor at Kirkwood Court Care Home

Thank you for the positive review made in respect of your experience at Kirkwood Court. In response to your comments where you feel the meal service could be improved we have taken the following action. The Home Manager is working with the catering team to review the meal service and we are seeking...  

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Review from J R (Daughter of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience
It was our first choice from three local care homes. It's comfortable and secure warm and friendly. Could do with chairs that help raise residents from them.

Only one niggle when evening meal comes the meat or poultry is hard or dry.

Reply from Clare Sheehan, Care Advisor at Kirkwood Court Care Home

Thank you for the positive comments made in respect of your experience at Kirkwood Court. In response to your comments where you feel we could improve, we have reviewed our protein products with the Chef and we will seek feedback from Residents living in the care home. Our Residents who require specialist equipment are assessed and where required this is supplied.

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Review from Jo H (Daughter of Resident) published on 5 March 2018 Submitted via Website
Overall Experience

Lovely decor and kept very clean. The majority of staff are kind and helpful and really looked after my mum in the 4 months. She was there until her needs became more that of a nursing home. Do feel it was understaffed and that did impact on how quickly they could help her.

Reply from Clare Sheehan, Care Advisor at Kirkwood Court Care Home

Thank you for taking the time to give feedback about Kirkwood Care Home and it is great to hear your positive comments. We do thoroughly assess staffing levels required, to ensure we have sufficient staff to meet the needs of all Residents, but apologise if you felt that any delay was experienced.

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Review from Lesley H (Daughter of Resident) published on 15 December 2017 Submitted via Postal Card
Overall Experience
Excellent care home. Can't fault anything. Friendly staff who are extremely professional. Spotlessly clean. Amazing home cooked food. Definitely, home from home.
I think the care home management team are a cut above the rest.

All staff are more than happy to go the extra mile for their residents and also relatives.

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Review from Kimbel C (Granddaughter of Resident) published on 4 December 2017 Submitted via Website
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My nana became a resident of Kirkwood Court in North Kenton, they were great with her. I would like to thank them all for looking after my nana before she passed. Thank you again.

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Review from Janet G (Daughter of Resident) published on 20 November 2017 Submitted via Website
Overall Experience

I feel that the home is not as good as it was when my mother first became a resident 3 yrs ago. The home had more staff then, 3 carers and a senior carer every day. Now when I go in, it's not very often that there are more than 2 carers and a senior. Therefore personally I think the home is understaffed for the amount of care that the residents need, the carers they have far too much paperwork to see to, which takes the time away from the care of the residents. Also then I was very impressed with not just the care but also the activities that were taking place every day, but sadly that also seems to be no more. Again it is not very often activities take place like it used to. Hopefully, these are just hiccups and the standards return.

Reply from Claire Hurworth, Careline Manager at Kirkwood Court Care Home

Thank you for your review, we appreciate all feedback received as it helps us to improve our service where required. The ground floor is for residential residents and we expect and indeed promote a certain level of independence. There is a maximum of 25 Residents and we have always allocated a...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 September 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (21) & Events (0)

News
  • 20 Feb 2026

    Residents at Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, enjoyed a joyful and love-filled Valentine’s Day celebration, with a week of activities designed to bring smiles, spark memories...

  • 23 Sep 2025

    Residents and colleagues at HC-One’s Kirkwood Court Care Home in Newcastle, Tyne and Wear, have been busy nurturing their green spaces in a bid to win this year’s HC-One Gardens...

  • 23 Sep 2025

    It was a day of nostalgia, music, and pure joy at HC-One’s Kirkwood Court Care Home in Kenton, Newcastle upon Tyne, as residents, relatives, and colleagues welcomed a very special...

Upcoming Events

There are no upcoming events for Kirkwood Court Care Home.

Awards / Recognitions (8)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Kirkwood Court Care Home.

Meet the Team (0)

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